DELONGHI COFFEE MAKERS AND TEAPOTS PROBLEMS
Information about the problems and breakdowns of DeLonghi coffee makers and teapots that were reported from 2011 to 2021.
Common problems: burning, explosion, fire, leaking, sharp edges, smoke.
Faulty modules: heating element.
12 issues reported
DeLonghi Magifica 3400
Expresso machine steamer stopped working. When consumer disassembled the outer shell, the problem was uncovered, but while trying to run the steamer a wire sparked at times & other times glowed red. Consumer states this is clearly a fire hazard.
Consumer says he used and maintains as per the instructions but one day while in use hot water was flowing out of it while the machine was in use. Consumer says he turned the unit off, cleaned everything again, and the same thing happened when he tried to use it again.
Consumer reports that the espresso machine started smoking around the steam control knob following a couple of weeks of emitting a burning smell. Consumer says he removed the top and found the smoke is coming from a plastic cover on a spade connector onto the heating element.
DeLonghi DCM 900
Consumer reports that the electric coffee maker backfired, sputtered, smoked then smelled like burned metal and electrical before it ceased to function. Consumer says the exact same incident happened several months ago with the same model that was replaced with one.
The consumer stated that he smelled burning from the espresso and capuccino maker and the spade connector were all burned out.
61 YOM consumer's espresso maker had a defective handle. Plastic was coloring hand when consumer held it. Even though it was replaced, the new handle did the same thing. Consumer believes this defect may be larger in scope.
24 YOM consumer was using espresso coffee maker. While espresso was being made, he briefly stepped out of kitchen. The machine made a higher pitch noise and it exploded. Glass and coffee grounds were strewn all over. Consumer attempted to clean and cut his finger on glass.
The consumer stated that the coffee machine cup plate has sharp edges. The consumer cut side of a hand while washing the cup plate & had perfuse bleeding. The consumer was treated in ER. The consumer received three stitches to the right hand.
45 YOM consumer noticed plastic shards in cups and around in his kitchen. He then noticed that the front of espresso maker was loose. When he took the espresso maker apart, the plastic inside the cover became brittle from the heat. There were many shards. Injuries unknown.
DeLonghi Nespresso Vertuo Next
32 YO consumer reported, that Coffee machine leaks water in counter. As much as 1L leaked overnight pooling around electrical machine and floor. The consumer stated, that suspected cause is a faulty sealant in machine head and lack of excess water removal after using machine.
Coffee machine, espresso part, spontaneously turned on, while switch for that side was OFF, & started spewing out HOT steaming water. 48 YOF got splatters on her arm & had to unplug device to make it stop, & when they turned it back on, it did same thing.
57 YOF reported, that the coffee machine has a plastic level that had to be turn to make the foam, and one day, when it was used by her, it broke in a sharply way and she received a large cut on her finger. She got 1st aid by non-medical professional.
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