ge microwave-ovens

Information about the problems and breakdowns of GE microwave ovens that were reported from 2007 to 2022.

Common problems: blowing up, burning, dripping water, electric shock, electrical, explosion, fire, glass shattering, melting, noise, overheating, sharp edges, short circuit, smoke, turning on/off.

Faulty modules: buttons, control board, display, door, fan, glass, heating element, motor, rack, screen, sensor, timer.


1 safety recalls announced

General Electric Recalls Microwave Combo Wall Ovens Due to Fire Hazard

  • Date: 12/5/2007

Name of Product: Built-in Combination Wall and Microwave Ovens. The door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers. The lower thermal oven does not pose a hazard.

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194 issues reported

GE ZD94431S

  • Date: 10/28/2011

The microwave oven caught on fire while not being in use. consumer grabbed fire extinguisher & put out the fire. the fire alarm went off. Extensive damage was experienced to cabinets, floors, carpets, walls & furniture. damage estimated at $25,000-$35,000. no injuries.


  • Date: 9/24/2014

Consumer reported that microwave oven turn on by itself. Consumer quickly unplugged it for fear of a safety hazard. No injuries.


  • Date: 11/5/2014

The consumer stated that the microwave oven caught on fire in the middle of the night at the restaurant. The incident was caught on the camera. The insurance company and fire dept. reports indicated the microwave oven failed resulting in fire.


  • Date: 8/29/2012

68 YOM has combo wall oven & microwave & door on microwave latch. It doesn’t release door for opening. Unit will continue to run unless touch panel is utilized to stop it. He stated that most consumers use door opening to regularly stop microwave.


  • Date: 4/9/2016

No one had used Microwave as we had just cooked everything else on the stove. I left the door open to cool it off. After I shut the door my daughter hear arching & smelled smoke coming from the top of the unit. Also could see smoke coming up like it was catching on fire.


  • Date: 6/23/2017

When I was at home microwave starts working by itself. When try to turn it off the buttons did not work & I disconnected power plug from the power outlet. After 10 min I plugged in & microwave starts working (EMPTY MICROWAVE) again. The defective part was Keypad front panel.

GE HVM1540DP11

  • Date: 4/9/2012

Consumer reports that the microwave oven started to turn on by itself and when she tries to turn it off, the keypad flashes a message that there is something wrong with it and it needs to be serviced. Consumer is concerned that it could pose a fire hazard.


  • Date: 5/19/2011

A 43 YOF reports that the paper towel placed under the microwavable bowl caught fire. Also on 3 occasions when consumer made microwave popcorn, the bag burned & the kernels flew all over the microwave. About a quarter of the bag pops into popcorn.


  • Date: 6/4/2011

consumer noticed that the light underneath the microwave oven that lights up the range top produced a extremely hot spot on corresponding area inside microwave oven to the extent & it caused the paint to bubble up in that spot & the area was almost too hot to touch.

GE JES1451

  • Date: 6/19/2011

a sensor microwave oven has a melted touch key pad that does not get used at any given time for more than 10 minutes. Consumer believes that this touch key pad could possible catch fire and cause a radiation leak. The right side is also hot to the touch.


  • Date: 8/22/2011

Consumer was heating water in a coffee mug, and a fire started in the venting area near the microwave lamp. Interior of microwave was burning.


  • Date: 9/13/2011

Microwave had internal fire.

GE JES1139Bl03

  • Date: 10/5/2011

Consumer reports that the countertop microwave oven sparks and smokes internally as if wires were burning.

GE JES1290SK 02

  • Date: 1/2/2012

Consumer reports that when using the two years old microwave oven, sparks and fire shoot from the top right side of the inner panel.


  • Date: 5/15/2012

Consumer reports that the microwave oven began running by itself in the middle of the night. Consumer says he reset the unit and it was fine but after several minutes it began again by itself.


  • Date: 5/23/2012

45 YOF was cooking on range below microwave. Consumer stated that entire top front portion of the microwave fell without warning on 45 YOF's head. She didn't receive first aid or medical attention. Microwave had been installed less than two years ago.

GE Spacemaker JVM1851WD 001

  • Date: 5/26/2012

Consumer's "over the range" microwave oven turned on completely by itself. The microwave would not turn off by pressing the "clear/off" button, or by opening the door. The only thing that shut it off was shutting off the circuit breaker.


  • Date: 8/14/2012

Consumer says his wife came home to a burning smell and found a small amount of smoke was coming from the microwave oven and the display window was flassing message "Keyboard shorting out" over and over. Consumer says the microwave had not been used for about two days.


  • Date: 8/15/2012

A 42 YOF preheated a microwave & Oven Combo to 425 degrees. When she opened the oven door, she felt a blast of heat. She immediately felt her face burning. Her nose, cheeks, eyelashes, & lips were burned. Her daughter sprayed some burn spray on her face.

GE Spacemaker JJVM1850DM2BB

  • Date: 8/21/2012

Consumer's microwave had loud motor sound on & off & completely failed. It was replaced & replacement unit stopped heating. When microwave was removed from wall & cover was taken off, burn marks were noticed where unit was arcing on inside & scorching inside.


  • Date: 10/9/2012

Consumer reports that the microwave oven unit can turn on by itself. Consumer reports that this occured multiple times and the unit had to be turned off. Consumer unplugged the unit and stopped using it. Consumer considers the unit to be a fire hazard.


  • Date: 11/26/2012

Microwave started spontaneously. It was impossible to turn off either by using the buttons or by opening the door. It became very hot very fast. Consumer unplugged it. Consumer believes it could have started a fire.


  • Date: 11/30/2012

Consumer says while the microwave oven was being used, fire erupted inside the oven from right side where holes are located in the housing.

GE JVM1750DP188

  • Date: 1/23/2013

Homeowner reported microwave came on without being physically activated by any person (by itself), it was on and running for approximately 15-20 min. before the homeowner discovered the microwave was on.

GE Spacemaker JVM1440BH04

  • Date: 1/28/2013

A 46 YOF reports that a built in microwave starts on its own. It has started multiple times even in the middle of the night. The control panel will not respond when this happens. The only way to stop it is to unplug the power supply.


  • Date: 1/31/2013

Consumer reports that the microwave oven has self start problem that began shortly after purchase. He says the oven has since been repaired 4 times by adjusting sensor, replacing a switch, replacing door and finally the issue was attributed to the front of the unit being bent


  • Date: 2/8/2013

Consumer reported that microwave self-started one time & since that time it has been virtually unusable. It won't turn off. Only way to turn it off is to either unplug unit or open its door. As soon as it is plugged back in, it starts running & it displays 88:88.


  • Date: 4/18/2013

Consumer reports that microwave caught fire. Consumer reports that fire didn't result from the food in the microwave. It came from the control panel.


  • Date: 4/20/2013

Consumer reported that microwave made grinding sound & flames began shooting out from under turntable. Flames went out when consumer opened its door. Consumer stated that they just gotten rid of old sensor microwave because sparks had shot out from underneath turntable.


  • Date: 4/25/2013

Microwave would not turn off after the time set had finished. the light went out, turntable stopped, but microwave continued cooking. Unit turned off when door was opened.


  • Date: 5/26/2013

Consumer reports that the microwave oven starts on its own. Have to unplug to stop it.


  • Date: 7/31/2013

Consumer reported that microhood caught on fire while in use. The inside is burned and melted. No injuries.


  • Date: 8/7/2013

The consumer reports that the microwave oven starts on its own and runs very hot, posing a potential fire hazard. The consumer stated that the unit started in the middle of the night and ran intermittently throughout the night.

GE JT96550K1SS1

  • Date: 9/3/2013

Microwave would stay on after consumer hit off button. She had to leave door opened & turned off circuit breaker. Incident happened three more times. Heating element was replaced twice. Recently again unit was turning on by itself & becoming hot to touch.


  • Date: 11/4/2013

Consumer reported about over the range microwave oven. The unit started turning itself on for 6 minutes without being touched.


  • Date: 11/30/2013

The consumer reports that her over-the-range microwave oven caught fire. It wasn't on except for the vent fan. She opened the unit and there was a fire coming from the unit's roof and plastic was melting/dripping down onto the glass plate. It left a hole inside the roof.

GE Café Series CVM2072SM1SS

  • Date: 12/8/2013

The consumer stated that the microwave over turns on by itself and starts cooking with a timed set. He stated that this happens even if nobody is in the room. He stated that he looked up online and found several complaints of this happening.


  • Date: 12/16/2013

Caller stated that his microwave oven started up spontaneously by itself, he was unable not power off, the control panel was irresponsive, he had to reach up & disconnect the power. He feels that if no one was present it could have caused a house fire.


  • Date: 1/12/2014

Consumer reports about the self starting microwave.

GE Spacemaker XL JVM141OBC001

  • Date: 1/15/2014

The consumer stated that they noticed a very strong burning smell in their home. It was coming from the microwave oven. It was not on, but the turntable was rotating by itself, making a grinding noise. All the digital lights were off. The interior surfaces were extremely hot.


  • Date: 3/20/2014

The consumer stated that the microwave oven started on its own with the door closed.

GE JMV1540

  • Date: 3/31/2014

We have multiple residents in our property that have experienced fires within their over the range microwave. All fires have been contained within the microwave itself and have not caused serious injury or property damage. All units failed within 1 year warranty period.


  • Date: 4/21/2014

Consumer reported that microwave oven turns on by itself.


  • Date: 5/2/2014

Consumer's wife stopped microwave to take content out. Microwave started running when door was open. She closed door. Consumer opened door & mocrowave started running again. He tried stop & cancel functions. Microwave started again when he opened door.


  • Date: 5/3/2014

Microwave continued to run after door was opened. Timer would be run it's cycle & then when consumers opened microwave door to remove food, it would continue to run. They unplugged microwave. It continued to operate in this manner for few more days & now it no longer runs.


  • Date: 5/20/2014

The consumer stated that her microwave oven started on its own. She stated that it displayed message saying keyboard shortage before they unplugged it.


  • Date: 5/27/2014

Microwave oven turned on by itself. Consumers tried unplugging it & plugging it back it & it worked for around 45 minutes. After that, unit set itself for 1 minut cooking time on high setting. They hit cancel, but unit turned itself back within 15 minutes. They unplugged it.

GE JVM1650SH05

  • Date: 6/17/2014

Consumer started getting "F3" error message on her microwave. She would unplug unit for 12-24 hours & it would work after that. Unit then started turning on by itself. This occurs randomly. Unit wouldn't turn off, and only way to turn it off is to unplug it.

GE WES1450

  • Date: 6/27/2014

The consumer stated that the microwave oven model turns itself on, displaying "REHEAT" on the display panel. He unplugged the unit then plugged it back in, and, within 5 minutes, it did the same again.


  • Date: 7/17/2014

61 YOF reported that Hook inside microwave smokes, burns & is melting.


  • Date: 8/13/2014

57 YOF reported that microwave oven began starting on its own & wouldn't shut off until she shut off breaker switch. She tried using microwave again but after hour or so it started on its own again.


  • Date: 9/16/2014

53 YOF reports that the microwave caught on fire and started arcing. Consumer noticed it after a few seconds and turned it off. Plastic tab in wall is all blackened, there is a black streak from the fire on the wall of the unit and little black specks all over inside.

GE Spacemaker XL JVM1850WD001

  • Date: 9/25/2014

Consumer heard a fan noise & noticed the Microwave Oven was on. The unit was running like it was set to heat an item inside. She tried to shut off the unit but it would not shut off. She opened the unit's door & the fan continued to run. When closed the door, it turned on.


  • Date: 11/25/2014

Consumer noticed that microwave turned itself on. About 30-40 seconds later she pressed clear button & unit turned off, but after 1 minute it began to beep loudly. Control panel displayed error. She pressed clear button, but it would begin beeping again. She unplugged it.


  • Date: 12/10/2014

Both of these microwave oven models only run with the doors open. When the time is entered and the start button pressed, the timer counts but no sound or lights. When the door is opened, the inside bulb lights, the platter rotates, and the magnetron begins operating.


  • Date: 12/22/2014

A microwave oven caught fire while cooking on high. The flame was not in the cooking cavity but was inside the plastic housing above the control panel. After spraying a good deal of water into the vent/slats at the top of the oven, the flames were extinguished.No injury.


  • Date: 2/2/2015

Two years old over the range microwave turns on by itself. This started happening over a year ago. We now have to keep it unplugged and only plug in when we want to use it. We are afraid it would start a fire. Manufacturer said they never had this complaint before.

GE Spacemaker JVM 1540

  • Date: 2/25/2015

The consumer reports that his microwave oven caught on fire. He stated that he was warming up a plate for 4 minutes when he smelt plastic burning. He found that the inside top plastic piece of the microwave oven was on fire.

GE JVM1740

  • Date: 3/2/2015

Consumer’s wife opened a microwave door & the turntable started spinning. She & her husband tried closing the microwave door several times & pressing the OFF button however, whenever they opened the unit door, it would start again. Tried unplugging & plugging back the unit.


  • Date: 3/9/2015

Microwave comes on it's own when it's door is closed & emits microwaves. It almost caused a fire when food was in microwave after timer went off, but microwave continued to cook. You can boil water just by putting it in & closing the door. It only turns off with the door open


  • Date: 3/21/2015

A 63 YOM own a Microwave oven that is in his vacation home. The microwave starts a cooking mode for 1 minute by itself. It just spontaneously starts cooking. Prior to this incident, they would enter their home and find it beeping incessantly.


  • Date: 3/25/2015

A 49 YOM reports that the microwave turns on by it at random times. He heard the unit go off at various times of the night. Also found items in the microwave scorched & smoking, setting off the smoke detector nearby. We have unplugged the unit to stop this action.


  • Date: 5/1/2015

Consumer was using her microwave when all of a sudden it stopped working after she heard a pop noise. The circuit breaker supplying power to the unit was damaged. The wires were burnt. Later, her daughter complained that the unit was making more noise & sparking than usual.


  • Date: 7/6/2015

The consumer stated that the microwave oven turned itself on about every 3 minutes without any user interaction with the turntable spinning, light on, motor running, etc. It didn't stop from the keypad. When he opened the door, it appeared to try starting by itself again.


  • Date: 7/15/2015

It is reported that microwave oven starts on its own.

GE Spacemaker JVM1540DN1BB

  • Date: 7/19/2015

Microwave is going on by itself, this has happened a number of times and we are now keeping it unplugged. No one has been injured or any damages are caused by it.


  • Date: 7/27/2015

While cooking potato in microwave, entire inside burst into flames, & flames were about to engulf framework around unit. Consumer's wife grabbed fire extinguisher & put out fire.


  • Date: 7/29/2015

Microwave burst into flames while in use.

GE JVM1790SK 01

  • Date: 8/16/2015

Consumer reported that microwave spontaneously started operating and started smoking and smelling of burning insulation. Everything around it was hot. Consumer unplugged it.


  • Date: 8/27/2015

Consumer was heating soup in microwave when microwave turned off. Consumer opened door & unit turned on. Consumer closed door, opened it again & same thing happened. Consumer unplugged microwave for 10 minutes and plugged it back in-unit turned on again when door was opened.


  • Date: 9/10/2015

The consumer stated that the microwave oven turned itself on because of a shorted keypad. It turned on at least two times before they realized there was a problem with the keypad. The consumer stated that they were home each time when this happened.


  • Date: 9/16/2015

Consumer reported that microwave doesn’t have reflector over surface light on bottom & it gets overheated & starts smoking. Paint on bottom panel is peeling off. Technician discovered that inside of unit was 180°F within 5 minutes of having light on while unit was not running


  • Date: 9/23/2015

Microwave oven self-started. Consumers were able to turn it off by fitting off but it self-started again after approximately 5 minutes. 2nd time they were unable to turn it off & had to unplug it. Next morning they plugged it & same thing happened & they had to unplug it.

GE Profile Advantium 120 SCA1000DWW03

  • Date: 9/28/2015

Vent cover of a range Microwave/regular baking oven fan broke off. The plastic holes broke loose & released the entire vent. Vent crashed down on a sauce pan full of liquid, & flipped pan up & over stove top, floor, 68 YOF was scalded by the juice hitting her leg & stomach.


  • Date: 10/3/2015

Consumer heard bussing sound & found that microwave started on its own. Stop button didn't stop operation. Unit stopped running when its door was opened. Consumer turned off power to unit & about one minute later turned breaker back & unit started running again.


  • Date: 12/14/2015

The consumer reported that their microwave oven turns on and runs by itself. The consumer stated that nobody was near it when it started


  • Date: 1/27/2016

Consumer heated cup of coffee in the microwave. When he got it out & shut the door, unit restarted even though there was no count-down time showing on the timer. He opened door, pushed clear/off button & shut the door. The microwave oven did not restart.


  • Date: 1/27/2016

The consumer stated that while cooking bacon in the microwave oven he started smelling burning and then flames appeared behind the keypad. He was able to put to put it out with a fire extinguisher.


  • Date: 3/14/2016

The consumer stated that the microwave part of the oven combo unit overheated and smelled like burning plastic. The unit kicked the circuit breaker and the microwave part of the unit is not working. The control panel no longer lights up.


  • Date: 7/20/2016

Microwave began operating by itself. Opening door didn't turn it off; only unplugging it turned it off. However, plugging it back in caused it to start running. This continued for 5 times, & only after consumer left it unplugged for an hour or so, did it start acting normal.


  • Date: 7/28/2016

56 YOF reported that microwave oven surface lights wouldn't turn off. It was in use less than eight weeks. Service technician found wiring for light bulbs was shorted to microwave chassis at reflector for lights.


  • Date: 8/1/2016

Consumer stated that microwave turns on by itself & runs continuously. Problem has happened numerous times. Smart board has been replaced twice. Unit was rewired. Same problem started happening intermittently but it eventually corrected itself. Recently problem started again.


  • Date: 8/18/2016

Microwave turned on by itself multiple times. It ran for 1 minute time period during each occurrence and showed a key pad error code.


  • Date: 11/7/2016

Consumer was heating food and the glass on the microwave's door spontaneously shattered. The door was not subjected to mechanical impact. Consumer feels this is a hazard due to design issue.


  • Date: 11/21/2016

Microwave was in off position & consumer noticed that it caught fire. She used microwave as a timer for approximately 1 hour & it stopped by itself. Later, it caught fire. She put the fire out with a fire extinguisher. Fire was contained to inside of microwave.


  • Date: 12/14/2016

73 YOM reports that although turned off with the door closed, the microwave turns itself on at odd hours of the day and night and then remains on indefinitely.


  • Date: 1/26/2017

Consumer was awakened by burning odor. Microwave had turned itself on & it was on fire. A bag of food was inside and was burned. Flames were inside microwave & when she opened door, they increased. Aerosol fire extinguisher was used to put out fire. No injuries reported.


  • Date: 1/28/2017

47 YOF went to use microwave to reheat food. She opened door of empty microwave when glass on front door shattered into tiny pieces. Some of this glass exploded outward. Glass went into her face, neck, and chest area. She flushed her eyes & saw eye specialist.

GE Adora

  • Date: 10/22/2017

Microwave started humming and when its door was opened, it was hot inside like unit was cooking. Unit was unplugged and it did the same thing. It was cooking and humming with the door closed while being off. Consumer stated that 62 YOM was injured, 1st aid received.


  • Date: 11/13/2017

I had some tamales steaming on the stove in a covered pan & the fan to the microwave/range hood turned on without anyone in the kitchen. I went over & turned it off & on a couple of times to "test" it. About 3 hours later it started beeping like buttons were being pushed.

GE Profile Series PVM1790SR1SS

  • Date: 11/25/2017

FD responded to fire. Microwave turned itself on & blue flames &/or sparks were seen coming from holes near top right edge inside unit. 53 YOM unplugged unit & threw baking soda into it to extinguish plastic "splash lid" that caught fire. Owners had problems with unit prior.


  • Date: 12/12/2017

Consumer stated that the microwave initiated uncommanded, continuous operation of the magnetron. With the door closed and no keypad entries made, a buzzing sound can be heard. Opening the door stops the noise. The turntable was hot.

GE JES738WJ 02

  • Date: 1/27/2018

The consumer put about two tbsps. of cold butter into a microwave-safe ramekin bowl and turned on the oven for 15 seconds to met the butter and immediately she began to hear crackling noises, and smelled smoke. She saw smoke and flames emerging from inside wall of the oven.


  • Date: 3/16/2018

The microwave was in use when it burst into flames. The wood cabinets underneath it were burned.


  • Date: 4/2/2018

Consumer was heating food in the microwave for 2 minutes when she & her husband noticed a burning odor. When she attempted to open the microwave 2 minutes later, the door was stuck. She discovered that part of the door was melted & the paint that is used on it was burned.


  • Date: 8/10/2018

Microwave was off & not in use for several hours. I was woken up by a single popping noise coming from the Kitchen. I noticed the unit was glowing & appeared to be on fire. The microwave melted the glass plate along with the plastic stirring ring & enamel lining in the unit.

GE JVM1790SK01

  • Date: 9/23/2018

Microwave oven failed in a dangerous way by generating microwaves continuously (demonstrated by being able to boil water in a glass), though possibly not at full power, even though by all indications it was "off". The interior lamp was not lit, the platter was not rotating.


  • Date: 11/22/2018

81 YOF noticed flames through glass door of microwave, which has never been used. She opened its door & flames were coming from its ceiling & inside was burning bright red. She closed door & fire went out on its own. She unplugged it next day after it cooled.

GE JVM1790WK 01

  • Date: 8/2/2019

48 YOM consumer reports t hat he has two microwaves and thee plugs are melting their respective outlets.


  • Date: 8/20/2019

Consumer reports that the microwave continued to produce a sound after the consumer stopped using it. Consumer opened the door and closed it again and the sound continued. Consumer opened the door and the fuse blew. The sound came back after the fuse was flipped.


  • Date: 11/19/2019

The microwave caught fire while warming a curry. Flames could be seen coming out from behind the waveguide. Consumer immediately stopped the microwave, the flames died down after a while. A technician came and could not repair the unit.

GE JVM1540SM288

  • Date: 7/30/2020

53 YOM consumer reports that the glass in the microwave door just fell and shattered without warning after only 3 months of normal use. This I is a laceration hazard and could cause injury.


  • Date: 9/28/2020

(43 YOF Consumer) Microwave caught fire in the middle of the night. We weren't using the device and had to call the fire department because our house filled with smoke. The firemen removed the unit and the back of the appliance was melted. No Injuries.


  • Date: 8/8/2021

Microwave combo rusted inside wall, rusting inside rim. Microwave turns on its own even when not in use & door is closed. Cooling fans are not coming on when this happens. After five month of this issue turntable don't turn anymore. Anything they warm in it, burns easily.

GE JVM2070SK02

  • Date: 3/22/2012

The consumer reports that his over the range microwave began to smoke while he was warming coffee in his microwave. The consumer had to power off the unit & unplugs it from the outlet; the side panel of the unit was very hot to the touch. The coffee mug was not even warm.

GE JVM1640BJ01

  • Date: 1/30/2013

Consumer reports that the microwave had finished its cycle when she opened the door and then closed it. The microwave then turned on by itself. She had to open the door and then close it again to shut it off. Consumer considers the unit to be dangerous.


  • Date: 4/22/2013

Consumer reports that after the microwave was used, it turned on by itself. He tried to turn it off using the "off" button but it did not turn off. He had to open the door to get it to shut off. He unplugged the microwave, but it turned back on when it was plugged back in.


  • Date: 4/2/2015

Consumer stated that microwave set paper towel / plate on fire when operated with turn table off. Consumer reported that 69 YOF blistered hand & was treated for minor burn injury by non-medical professional when he removed plate nearest "microwave beam" & handed it to her.


  • Date: 7/13/2015

Microwave self-started. Consumer pressed stop & unit turned off. Few minutes later unit self-started again & she pressed stop & it turned off again. After it happened total of approximately five times she unplugged unit. Next day she plugged microwave & had same problem.

GE JES1290ML01

  • Date: 11/18/2011

Microwave catches on fire and sparks near thin pad/mechanism on inside, upper right side wall of unit. Very much an electrical type fire and arching.

GE Profile Advantium 120 SCA1000HBB01

  • Date: 2/12/2012

Consumer reports that while he was using the microwave oven to melt butter, there was arcing on the right side inside the oven and a fire started burning a hole in a removable screen held by two screws. Consumer says he stopped the oven before it progressed too far.

GE Café Series CVM2072SM1SS

  • Date: 2/10/2013

Microwave started turning on by itself when family was away and while in other rooms. Consumer replaced the unit & wants to know if they have recourse with manufacturer.


  • Date: 9/2/2013

Consumer is reporting that the microwave oven started by itself in "frozen vegetable" mode, keypad was unresponsive. The consumer unplugged the unit. When plugged it back in, it happened a second time a few minutes later. Display now says "keypad shorted" & keypad is dead.

GE Spacemaker JVM1540-DN1WW

  • Date: 10/28/2013

62 YOM & his wife were seated at kitchen table when microwave spontaneously started running. He pressed "clear/off" buttom & it stoped. It started up again & was getting hot. He unplugged it for 20 to 3 minutes & when it was re-plugged it started up again.

GE Monogram ZMC1095SF001

  • Date: 3/20/2014

Consumer reports that she heard a loud pop and saw that the microwave's tempered glass had popped out from the frame and shattered. There were pieces on the kitchen floor. The glass of the microwave has shattered before, and was replaced with new glass.

GE Profile Series DV1850DMWW

  • Date: 6/3/2011

Consumer said her microwave oven turned on by itself. She smelled burning of a sickly sweet smell. Her microwave was hot that she couldn’t touch it. The consumer turned off the main switch to power off the product. The unit was charred on the inside.

GE Profile Series JVM1460BH01

  • Date: 1/5/2012

The heating element will turn on randomly & won't turn off unless power is turned off at the breaker or microwave oven is unplugged. Unit heats up unrestricted to the point it could catch fire and burn down the RV where it is installed.

GE Profile Series PEB1590SM1SS

  • Date: 8/2/2012

Consumer was microwaving broccoli in glass bowl with lid on & fire started shooting out of small panel on right side of microwave. Consumer's wife saw flames & shot oven off. Fire went out, but unit would send sparks, but no longer work. Faulty magnetron was replaced.

GE Profile Spacemaker XL JVM1350BW002

  • Date: 2/2/2016

Microwave caught fire behind the control panel. Flames shot out from where the door claps grab. We were able to extinguish with a fire extinguisher. Fire department was called & not found damage walls. However, we did suffer smoke damage & white powder from extinguisher.

GE Spacemaker PVM1870

  • Date: 2/7/2013

Consumer stated that for apprx. 6 months, the “active vent door” located at the top of the microwave oven turns on by itself and continues to be on for hours until the unit is unplugged. She says the vent turns on even when she's not using the microwave which is a fire hazard

GE Spacemaker JVM1540DM5WW

  • Date: 7/29/2014

Consumer put measuring cup filled with water into her microwave & set it for 2 1/2 minutes. She took it out after about 1 minute & pressed stop/off button. She heard pop noise from microwave & saw flames coming from top of unit on inside. She put them out with towel.

GE Monogram ZE2160SF05

  • Date: 7/9/2016

While consumer was heating soup in a bowl in microwave, she smelled a burned smell & saw smoke & saw a flame in the light bulb box. Her 59 YO husband pulled the microwave out of the cabinet to unplug it, he burned his hand when he touched the outside of the microwave on top.


  • Date: 8/13/2016

Consumer reported that Microwave oven has turned on by itself when unattended (family asleep or away from home) on at least three occasions. Unit didn't shut down until unplugged.

GE Profile Series PT970SR3SS

  • Date: 8/14/2016

Microwave oven starts to heat up after consumer closes door. Consumer left microwave door open for 1 day, & microwave started to work normally again. Later, microwave completely died. Part was replaced, & it started working, but same malfunction occurred.

GE Profile Series JVM1790

  • Date: 8/20/2016

The consumer stated that the microwave/convection hood oven spontaneously started running and would not stop until it was unplugged.

GE Profile Advantium SCB2001KSS 02

  • Date: 9/15/2016

A 48 YOM was awoken by a loud humming sound & smoke smell. He saw smoke from microwave vent & turned off circuit breaker. He said he did breath in quite a bit of smoke & had scratchy throat & cough. 47 YOF,14 YOM & 12 YOF suffered unspecified injury. No First Aid.

GE Spcemaker JVM1542BF 002

  • Date: 9/17/2016

The microwave self-started, while I was home. It would not respond to the clear-off button and I had to unplug it.


  • Date: 9/19/2016

Microwave would turn on all by itself & run with no inside light showing it was operating & turntable didn't turn. It would only make humming noise. It did this multiple times. Consumers unplugged it. Unit had burn marks that indicated sparking or arcing had taken place.


  • Date: 9/19/2016

Microwave starts on its own with no numbers on the screen. Opening the door stops it. Unplugging helps, but after one time opening the door, the problem occurs again. This has happened repeatedly. The only way to completely solve this is to leave the unit unplugged.


  • Date: 9/19/2016

Microwave was turning on & running for hours without anyone turning it on. Unit ran several times. Inside light didn't come on & turn table didn't go around. By time consumers realized it, cabinets were hot to touch. Unit had burn marks inside. Circuit board was bad.

GE Profile Series PT970SR3SS

  • Date: 9/28/2016

50 YOM reported that he came home & noticed that microwave was running by itself. He had to open its door to get it to stop. He stated that keypad works but wouldn't stop microwave.


  • Date: 9/29/2016

Consumer reported that while using the microwave it would not power off, smoke started to emit for the wall of the unit. She had to use the circuit breaker to switch the power off. Manufacturer was contacted. A service technician noticed that the unit had melted.

GE Spacemaker JVM1540DP1BB

  • Date: 10/2/2016

The consumer stated that their 5 years old over-the-stove microwave oven has begun starting by itself. It can only be stopped by opening the door or flipping the switch in the electrical box. Three years ago, it arced with with very loud noises when popping microwave popcorn.


  • Date: 10/6/2016

Consumer opened up the microwave oven which had been off for at least a day and found a hole melted through the inside roof of the food compartment and scorch marks around the hole.

GE HVM1540DN188

  • Date: 11/3/2016

49 YOM reported that the microwave turned itself on and despite stopping and resetting the device, it continued to restart itself.

GE Profile Series PVM1790SR1SS

  • Date: 11/12/2016

Recently microwave started on its own. 67 YO consumer & wife heard humming noise & they noticed burning smell. They observed that microwave control panel display was blank. They opened its door & noise stopped. Interior side walls of unit were hot. Consumer unplugged unit.


  • Date: 11/15/2016

Consumer stated that the microwave oven sits 18" above the range. Range manufacturer recommends 13-16". Heat is causing the metal film wrapped plastic handle to peel. The metal film edge is razor sharp & cut hand of 49 YOM while opening the door.

GE Profile Series PVM1790SR1SS

  • Date: 11/26/2016

The consumer stated that the microwave oven started on its own and did not turn off by pressing any of the buttons on the control pad. It stopped by unplugging the unit.

GE Profile Spacemaker PVM1870SM3SS

  • Date: 12/18/2016

Plastic tabs on bottom of microwave assembly grill broke and tabs for screws on top broke. Assembly fell onto stove top. The fall could potentially flip pots of boiling water or hot pans with oil towards person cooking.


  • Date: 1/18/2017

46 YOF stated that microwave oven was making strange noises. No one was using the unit, there was no time on display, inside light was off, she could smell something burning & inside of oven was extremely hot. Unit is now unplugged permanently, but this is major fire hazard.

GE Spacemaker XL1800

  • Date: 2/17/2017

[52 YOM] Our microwave oven spontaneously turned itself and started making loud noises and sparking. Fortunately, we were home to catch this before it caught fire.

GE Profile Series pvm1705r1ss

  • Date: 2/28/2017

Caller stated that after her spouse used the microwave & closed the door it kept running, he opened the door & closed it several times to stop the operation. However, there was a flame that shot from the top to the bottom of the unit, he immediately unplugged it.

GE Profile Series PEM31SMISS

  • Date: 3/4/2017

Microwave caught fire. My wife was putting butter in a microwave safe container into the unit to melt it. When she hit the start button, the right side of the microwave caught fire. We shut the unit off but the fire continued. I opened the unit & was able to extinguish.


  • Date: 3/16/2017

When a 76 YOF tried to warm a muffin in the microwave, the muffin ignited into a fire & the plate it was setting on exploded into pieces. She smothered the flames with a pot lid. A tech believed that sparking occurred around shelf clips in oven that in turn caused the fire.

GE Profile Series PT97SR3SS

  • Date: 4/3/2017

The consumer stated that the microwave oven magnetron turns on when the microwave not in use. His wife heard the humm of the magnetron running. He could not stop it with the clear or stop button but turned off when he opened the door. An electrical burning smell was present.


  • Date: 4/3/2017

After using the microwave, the door was closed & the unit began to run without any buttons being pressed. The interior light & fan were off, but there was an audible buzzing that stopped when the door was opened. It spontaneously resumed again each time the door was closed.

GE Profile Series PVM1870SM2SS

  • Date: 4/10/2017

Consumer heard a very loud popping sound. She looked at the glass on the door of the microwave & noticed that the outer glass of the door had shattered & pieces had fallen out onto the floor. A tech advised the consumer that she would need a new door for the unit.

GE Profile Series JE1590SH02

  • Date: 5/2/2017

[62 YOF] we were awakened to a loud noise in our home & saw flames & smoke coming from microwave. Microwave was not in use & the microwave door was open. We extinguished fire with a fire extinguisher. FD responded & removed the microwave. No Injuries.


  • Date: 5/5/2017

Consumer stated she heard a loud humming noise coming from her kitchen. She noticed her microwave had powered on by itself & it was for about 30 seconds. She stated she cut off power to the microwave using the circuit breaker. Consumer feels this is a safety hazard.


  • Date: 7/6/2017

[35 YOF] I was using microwave to heat up Microwaveable Mac n Cheese. I followed instructions & heated uncovered for 3.5 minutes. My top plastic part of microwave caught on fire & was burning the top of microwave. I was able to put out the flames. Consumer suffered injury.

GE Spacemaker JVM1540SMSS5SS

  • Date: 7/26/2017

Microwave oven caught on fire when the timer function was activated. It was not cooking food at the time. The interior plastic was melted. Minor smoke damage was done to the surrounding cabinets.


  • Date: 7/27/2017

Microwave started blowing bulbs constantly so much as causing glass cover to break. 36 YOF switched to LED bulb & purchased new glass. Recently express option just started going on its own. Microwave was continuously running. At this point she had to unplug it.


  • Date: 7/29/2017

68 YOF was heating cup of water in microwave & unit lost power & stopped working. When she opened microwave door, sparks came out of door lock openings. She checked house electrical connections & those were working fine. Unit didn't work & she unplugged it.

GE Spacemaker JVM1540

  • Date: 8/13/2017

The consumer stated that a strange smell coming from,the microwave oven when heating up some lunch. He stopped the microwave and looked inside and there is a 3 inch hole melted on the ceiling of the inside. There was plastic dripping down onto the food.


  • Date: 2/13/2018

Microwave oven has started to self-start periodically throughout the day & very randomly. It sometimes self-starts for 1 min, then off for 1 min, then back on again & off again. It starts running by itself it won't stop, even if pushing buttons, unless it gets unplugged.

GE Spacemaker JVM1540DM5WW

  • Date: 6/11/2018

The consumer stated that the plastic from the inside ceiling of their microwave oven is literally melting and dropping balls of plastic into their food.

GE Profile Series JEB1095

  • Date: 6/27/2018

Consumer had a microwave oven and it spontaneously exploded. Glass went all over kitchen and 18 YOM's face and chest. The explosion is the second time consumer experienced it. Consumer got runaround with manufacturer who was offering a lower-price product for replacement.

GE Spacemaker JNM1731DP1BB

  • Date: 7/9/2018

The consumer reported that their microwave oven turns on when the door is opened and, if not that, them it may be that the light and fan are running.

GE JEB1095

  • Date: 7/10/2018

Built in microwave/convection oven spontaneously exploded resulting in glass all over the kitchen. Glass exploded in consumers' son's face & chest. Consumer indicated that this is 2nd time this has happened to them in two years. Unit was repair two years ago.


  • Date: 8/30/2018

Consumer's microwave started smoking and made popping noises. Breaker tripped.


  • Date: 10/1/2018

The over the range microwave caught fire. The fire was quick to spread & burned the entire microwave, the cabinets beside & above it. FD powered down the entire house. The fire was advancing to attic, when the fire fighters were able to put it out. [No Injury]

GE Spacemaker JNM1541SM5SS

  • Date: 10/23/2018

66 YOF consumer placed a bag of food in microwave. When food was almost done, consumer noticed flames coming from fan cover, near top of inside of unit. Food was taken out. Fire was put out and unit was unplugged. There is a burn hole in fan cover. Unit will be serviced.


  • Date: 12/5/2018

I closed door & microwave didn't turn off. The timer was not on, fan was not on. I opened the door immediately & my husband tested it with a glass of water & water boiled in under a minute! If I hadn't opened door & effectively turned machine off we would have had a fire.


  • Date: 1/15/2019

Consumer reported that the lights under the over the range microwave have overheated & the insulation around the socket shell has disintegrated. Consume had a repair man look at the unit. Consumer believes that failed insulation on an microwave is a safety issue.


  • Date: 1/23/2019

Consumer's microwave oven glass cracked into many pieces, which went all over floor and stovetop. No one was injured. Microwave was used half-hour that day. Consumer investigated because there was a loud boom.

GE Profile Series PVM1970SR1SS

  • Date: 7/13/2019

Consumer has a microwave which, while on, made the turntable hot and control panel went out. Breaker was shut off. When consumer turned breaker on, microwave turntable became hot again.


  • Date: 7/27/2019

40 YOM reports that the microwave in home was in use when it caught on fire. Consumer's wife told the consumer that the unit was on fire. There was a bowl of butter in the microwave at the time. He suffered an unspecified injury.


  • Date: 8/30/2019

The consumer stated that when the microwave started, sparks flew from the top of the control panel and there was also a burning electrical smell.


  • Date: 11/17/2019

Microwave in combo wall oven/microwave stopped displaying clock & was hot inside, even though not in operation. 53 YOM shut off circuit breaker, allowed it to cool down, & powered it on again. Unit gave off humming noise when door was closed & again it became hot inside.

GE Profile Series PEB7226SF2SS

  • Date: 11/21/2019

Twice this microwave has gone on fire inside. 1st time it was fixed, 2nd time it was too damaged to fix. It was shooting fire out the grid in the left corner of the microwave. It set the popcorn bag inside on fire. Consumer was standing there & turned it off.


  • Date: 11/30/2019

50 YOF consumer's microwave came on by itself. It was loud and there was a small fire inside. It was put out. When consumer closed the door, there was a large fire and it did not go out when door was opened. Consumer had to unplug the microwave. Cabinets were almost burned.

GE Spacemaker JVM1752DP1WW

  • Date: 3/5/2020

74 YOM reports that the microwave was arcing with a white yellow arc from top to bottom while not in use and burned a quarter sized hole in the removable glass plate. The unit had to be unplugged. This is a dangerous fire hazard.

GE Profile Series JVM3660SD 001

  • Date: 4/6/2020

The Consumer stated that their microwave oven went on fire and smoke went throughout the house. There was strong smell of plastic which was unbearable and lingered for three days. Even their dog also smelled like smoke.


  • Date: 6/24/2020

The Consumer states the microwave oven was feeling hot inside even though it hadn't been used. The next day it was glowing underneath even though it hadn't been used. She pulled it out and noticed two burn spots on the counter over an inch in diameter. Reported injury to self


  • Date: 8/5/2020

52 YOF consumer reports that the microwave would turn on simply by opening and closing the door. No buttons were pressed to activate it. She later noticed arcing and weird noises. A food item caught on fire while cooking. This unit is dangerous. Fire Hazard.


  • Date: 10/5/2020

The 24 YO consumer reported that the microwave caught fire internally. The consumer was able to put the fire out and disconnect the plug. During the time of the fire, mug with water was warming up & then a fire started to come out the top of the unit inside.

GE Profile Series JVM7195BL1TS

  • Date: 10/14/2020

47 YOM consumer reports that he was alerted to smoke in the home from the fire alarm going off while he wa asleep. The source of the smoke was coming from the over the stove microwave. He was able to unplug it before fmales erupted. This is unsafe.

GE Profile Series PVM91795K2SS

  • Date: 11/16/2020

65 YOM consumer reports that the microwave/convection oven began smoking and sparking while in use. This is a replacement unit for one that caught on fire. This product is defective and a dangerous fire hazard.

GE Profile Series 7226EHG

  • Date: 11/18/2020

The Consumer stated that when cooking popcorn in their microwave oven, the unit arced and went on fire.

GE Spacemaker

  • Date: 2/24/2021

53 YO consumer reported, that 24 YOM smelled smoke when microware spontaneously started. He opened unit's door & smoke came pouring out. Unit was just humming. Two days prior to incident, microwave, in middle of heating something, caused fuse to blow.


  • Date: 3/12/2021

Consumer reports that their daughter smelled hot electrical insulation and discovered the microwave had caught on fire. There was visible fire behind the keypad of the unit. The fire was able to be extinguished and unbolted from there was more damage. Unsafe fire hazard.

GE Profile Series PEB9159DJ2BB

  • Date: 3/16/2021

Countertop Convection/Microwave top & side of its case reached temperature of 174°F within 10 minutes at setting of 425°F during use to bake bread. Plastic material melted & was deformed. Consumer consider elevated temperature to be burn & fire risk.

GE Profile Series PEB9159DJ2BB

  • Date: 3/16/2021

60 YO consumer reports that the rubber around the door of the microwave is melting and falling into the view of the window and not sealing in heat properly. They burned their hand on the door.


  • Date: 4/6/2021

Consumer stated that microwave caught fire while cooking potato. Microwave started emitted smoke and sparks, while cooking for few mins, which caused alarms to go off. He noticed that the content was emitting flames. Fire was contained within unit & it damaged interior.


  • Date: 4/10/2021

The Consumer reported that the push button on the microwave oven at a hotel/motel was cracked, creating short circuit at the outside of the appliance. The Consumer reported that his 62-YO wife got a shock when she touched the outside panel.


  • Date: 4/13/2021

The Consumer reported that they went into the kitchen and discovered that there was a fire in their microwave oven which was not in use.


  • Date: 8/7/2021

The consumer reported, that the microwave caught fire. A Fire department was called.


  • Date: 8/13/2021

Consumer was using microwave to bake potato & after 5 minutes unit burst into flames. He noticed flames emanating from interior of unit & he unplugged it, & use water to contain flames. Consumer stated, that current microwave was replacment of original unit


  • Date: 9/16/2021

The consumer reported, that the microwave was emanating flames from the interior of the unit without being in use. She stated, that they contained the fire by using a wet towel to smother the flames. The microwave was used a day before the incident.


  • Date: 11/1/2021

The Submitter reported that an over-the-range microwave oven caught on fire approximately 30 minutes after last use.


  • Date: 11/30/2021

43 YO consumer heard humming sound & realized it was coming from microwave. Unit was working even inside light was off, tray wasn't rotating. There was smoke & smell of burning inside. Microwave was unplugged & plugged back, it started on its own, therefore it was unplugged.


  • Date: 1/7/2022

Consumer's wife started the microwave at home & heard a very loud noise coming from it. (60 YO) Consumer went to start it again & wanted to record the noise but then flames shot out from the microwave & continued to burn until they shut the microwave down. No Injuries.


  • Date: 1/11/2022

Microwave tripped circuit breaker & after resetting circuit breaker, unit instantly began making vibrating/buzzing noise, even it wasn't "ON" or operating. Consumer began to smell distinct smell of electric/burning plastic & smoke. Unit was unplugged & power turned off.


  • Date: 1/26/2022

Microwave started on fire. There was plastic part in top of microwave, which contains metal fan. Plastic appears to have melted. As result burning plastic & metal fan dropped down into food area creating even bigger fire. Consumer's 65 YO wife was involved in incident.

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