kitchenaid refrigerators

Information about the problems and breakdowns of KitchenAid refrigerators that were reported from 2011 to 2021.

Common problems: burning, electric shock, fire, leaking, melting, moisture, noise, smoke.

Faulty modules: compressor, control board, dispenser, door, gasket, ice maker, motor, rack, valve.


24 issues reported

KitchenAid KSRA251

  • Date: 4/28/2011

The consumer reports that the refrigerator relay was burnt & wiring charred.

KitchenAid KFIS27CXMS

  • Date: 9/8/2011

Door on left side of the Refridgerator closes all of the time on consumer & knocks items out of the hand, Hits the shoulder or arm & things drop on consumer's feet. Bottom Freezer drawer has moisture outside of door all of the time & water drips on the floor.

KitchenAid KSRB25FKSS02

  • Date: 1/19/2012

Consumer reports that there was black smoke coming from behind the refrigerator. He says the technician told him that th ewires were arced and the relay switch was faulty in the unit .Consumer says previously the ice maker had been repaired.

KitchenAid SUPERBA

  • Date: 1/30/2012

Consumer reports that while his mother was using the ice dispenser on the refrigerator, a flame projected from the dispenser's arm which lasted approximately 2 1/2 seconds before disappearing and the unit then became inoperable.

KitchenAid 2254906

  • Date: 2/2/2012

Consumer woke up to smell of something electrical burning & could not locate source. Next morning consumer discovered that everything in freezer was thawed. Consumer unplugged refrigerator & found compressor relay shorted & burned out.

KitchenAid KSBP25FJSSOl

  • Date: 5/11/2012

Owner has a refrigerator/freezer with an ice & water dispenser built into the door. On 2 occasions, the ice & water dispenser stopped working due to wiring in the door. Owner is concerned that frayed & broken wires in a unit may be a dangerous & leading to electrical shock.

KitchenAid Superba KSRG25FKBT04

  • Date: 6/7/2012

Consumer reports that refrigerator compressor switch overheated, emitted smoke, and nearly caught on fire.

KitchenAid KBRS22KG

  • Date: 7/8/2012

Consumer reports that the refrigerator began making a very loud noise and it increased over the course of a month until the unit began to not keeping the temperature properly. She says she pulled it out and discoverd a charred, melted area by the compressor start relay area.

KitchenAid KSS042FMX01

  • Date: 8/31/2012

Consumer noticed that vertical divider separating freezer & refrigerator was hot. As time has gone by, divider was getting hotter to point that vertical gasket has turned brown. Repairman verified that cooling fan was not working. His neighbor had similar problem.

KitchenAid KSRA25KKSS12

  • Date: 9/6/2012

Consumer reports that heavy smoke started coming out of refrigerator. It had smell of melted plastic. Consumer shut off main breaker & moved refrigerator. Repairman came in & said that capacitor compressor starter or compressor went out. Removed part was charred.


  • Date: 11/14/2012

Freezer side temperatures drop to very cold temperature. Refrigerator’s side would start to increase temperature & becoming warm. Refrigerator starts to make loud noises. Consumer stated that control board runs everything in refrigerator & it was 3rd he had to replace.

KitchenAid KSRG22FKWH04

  • Date: 12/18/2012

Consumer reports an electrical fire in the refrigerator at the starter motor relay and junction with the compressor filling the room with smoke.

KitchenAid KSRG25FKSS04

  • Date: 4/22/2013

Consumer reported that start relay (white plastic adaptor) to compressor melted starting fire in back bottom of Refrigerator.

KitchenAid KSRG22FKSS04

  • Date: 6/7/2013

Consumer awoke during night and noticed an acrid smell. In the morning he went to the refrigerator and noted that the ice was melted. He discovered that the compressor starting device was charred and fused to the compressor. As he tried to remove the device, it just crumbled.

KitchenAid KDDO24RVX00

  • Date: 5/2/2014

The consumer stated that the electric control panel on the refrigerator drawers stopped working. Service found that the power cord that runs along the side of the top drawer had frayed due to rubbing of the power cord against the drawer as it was opened and closed.

KitchenAid KS251KSS01SR

  • Date: 10/14/2014

Refrigerator caught fire in home. A 46 YOF was able to unplug the unit. Fire still continued with lots of black smoke filling the room & home. The starter solenoid on the compressor shorted & melted also melting the metal prong on the compressor & electrical wires connected.

KitchenAid KSRG22FKSS

  • Date: 12/5/2015

51 YOF heard twice sound similar to crackling or popping sound coming from refrigerator & observed large amount of thick electrical smoke emitting from unit. She unplugged unit. Fire department has determined that fire was electrical & source of fire was refrigerator.

KitchenAid KSRS25IKSS03

  • Date: 3/17/2016

Consumer's wife noticed popping, burning smell and smoke coming from the back of the refrigerator. The unit was pulled in order to unplug it. On back, it was found that the start relay connected to the compressor had dark marks. The unit was plugged but smoking was again.

KitchenAid KRUG24LWBS21

  • Date: 3/21/2017

62 YOM reported that when they came home after vacation, they noticed "burnt" odor in air & discovered that under counter beverage center had quit working. Repair tech informed them that back & all plastic parts inside had melted from overheating.

KitchenAid KTRC22ELBL01

  • Date: 5/7/2017

The consumer stated that their garage filled with smoke and a noxious odor. The source of the smoke was the start device on their refrigerator. The start device had started to melt.

KitchenAid KFXS25RYBLO

  • Date: 6/14/2017

Automatic defrost in refrigerator began to malfunction & puddle of water would form on floor at base of unit. 57 YOM has to remove layer of ice away from catch basin about every six days. It became safety issue d/t risk of slipping on wet floor. He was injured, no 1st aid.

KitchenAid KSRL25FRSS03

  • Date: 4/15/2019

The ice maker on our refrigerator shorted out. We were home at the time. We had the refrigerator door open when we heard a sound as if someone was being electrocuted. Smoke started coming out. (58 YOF & 59 YOM suffered unspecified injuries, no first aid or medical attention)

KitchenAid KRMF606ESS01

  • Date: 8/22/2020

56 YOM consumer reports that the ice maker in the refrigerator was emitting plastic pieces from the ice dispenser. The side of the plastic housing had fractured and fell into the compartment. This is unsafe and could easily be ingested or cause other injury.

KitchenAid KFIS29BBMS02

  • Date: 12/24/2021

The Consumer reported that the water line from the refrigerator valve to the dispenser started leaking at the snap on the connector and damaged cabinets.

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