lg refrigerators

Information about the problems and breakdowns of LG refrigerators that were reported from 2005 to 2022.

Common problems: burning, electric shock, electrical, explosion, fire, glass shattering, leaking, melting, mold, noise, overheating, sharp edges, smoke, turning on/off.

Faulty modules: compressor, control board, dispenser, door, drawers, fan, filter, glass, ice maker, motor, rack, sensor.


1 safety recalls announced

LG Electronics and Sears, Roebuck and Co. Recall to Repair Refrigerators

  • Date: 6/29/2005

A faulty component in the condenser fan motor can short circuit. This could cause the condenser fan motor to overheat, posing a potential fire hazard to consumers. The recalled refrigerators are LG and Kenmore Elite Trio three-door, 21 to 25 cubic foot units with a bottom freezer. The refrigerators come in titanium, stainless steel, bisque, white or black.

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150 issues reported


  • Date: 3/19/2011

while opening a refrigerator consumer smelled burning. The plastic housing unit over the lights was melting away from top of the refrigerator & there was black soot from the lights staying on even after the doors were closed. The lights were extremely hot .


  • Date: 4/2/2011

Interior lights of the Refrigerator did not shut off even though the doors were firmly closed. The heat from the bulbs melted the plastic in the light assembly, warped the assembly which hangs down top of the unit & charred the light bulb sockets.


  • Date: 4/9/2011

59 YOM's refrigerator upper interior consol melted when refrigerator lights stayed on.


  • Date: 4/20/2011

Light bulbs in the refrigerator overheat, causing light bulb housing to melt & food to heat up & spoil.


  • Date: 4/23/2011

the interior lights of the refrigerator stayed on, melting the plastic control panel around the bulbs, bubbling the plastic lining on the roof of the fridge, and burning the plastic lamp sockets brown. consumer unscrewed and removed both bulbs.


  • Date: 5/12/2011

the lights on the inside of the refriferator did not turn off causing the inside to become very hot and melting the plastic light housing and the top of the refriferator.


  • Date: 6/21/2011

Refrigerator's interior lights stayed on with doors closed melting the diffuser, the light housing and the interior of the refrigerator above the light housing. 46 yom was removing the illuminated light bulbs & sustained slight burns to his finger tips.


  • Date: 7/13/2011

Consumer reports that a strong electrical smell was coming from the refrigerator and they found that the lights in the fridge were not turning off and had melted the light housing, burned the bulb housings and the plastic cover was excessively hot to the touch.


  • Date: 7/22/2011

Refrigerator's lights stayed on when doors were closed & plastic casing where lights reside & where other controls & displays are, melted from heat generated by light bulbs.


  • Date: 8/1/2011

Refrigerator smelled like something burning. 37 YOF unplugged it to avoid fire. Light unit was extremely hot & melting away from refrigerator frame.


  • Date: 8/3/2011

38 YOM noticed a burning smell when he opened the refrigerator. Refrigerator lights stay on even when the door is closed. This causes a large amount of heat that blackened the bulb receptacles. He removed the light bulbs


  • Date: 8/9/2011

Consumer’s freezer wasn't cold enough, but refrigerator was too cold & was freezing food. Consumer noticed weird smell & that interior light in refrigerator wouldn't come on. Bulbs were not shutting off, when doors were closed, causing them to overheat.


  • Date: 8/22/2011

Lights inside of refrigerator failed to turn off when door was closed. Overheat caused light assembly & control unit to melt & fall from its mounting. So much heat was generated, that top inside liner of appliance bubbled & other plastic parts warped.


  • Date: 8/23/2011

consumer noticed that housing that surrounded light bulb in the refrigerator had melted around the light bulb & the light bulb was powered in the on position. The consumer believes that the lights stayed powered in on position while refrigerator doors were closed.


  • Date: 8/29/2011

Interior light bulbs of refrigerator became so hot that they melted plastic digital sensor control unit housing, causing it to fall on to shelf. 65 YOM believes that Ithis was caused by lights not turning off when door closes.


  • Date: 8/30/2011

68 YOM reports that he noticed a burning smell and saw that the light bulbs inside the refrigerator were on. The heat had melted the surrounding structures and the control console. Light bulbs and light cover were removed and the refrigerator was shut off.


  • Date: 9/1/2011

Refrigerator's light stopped shutting off when doors are closed. consumer opened the doors to fridge & it was extremely hot in there & in freezer. The plastic around the bulbs, the light encasement as well as the liner of the fridge around the light are all brown & burned.


  • Date: 9/10/2011

Consumer reports that refrigerator was producing an overwhelming smell of burning plastic. They found the unit to be hot and the interior roof literally melting and dripping plastic around the interior light fixture. Couldn't replace the bulbs for the fear of electrical fire.


  • Date: 9/24/2011

consumer found interior of the unit EXTREMELY warm. 2 light bulbs on top were hot & melted their protective cover. casings around bulbs were charred from the excesive heat. lights were staying on even while doors were closed. Other times it will freeze everything inside.


  • Date: 10/1/2011

Consumer reports that they noticed an odor of melted plastic and found the light fixture inside the refrigerator had stayed on and the entire housing had melted. The bulb housing and the plastic had browned and was completely warped. The food on top two shelves was spoiled.


  • Date: 10/8/2011

Consumer opened refrigerator & noticed that top shelf was very hot. When both door light switches were depressed light remained on. Consumer unplugged refrigerator & removed both bulbs. 2nd problem with this refrigerator is that water supply line to icemaker would freeze.


  • Date: 10/9/2011

Consumer reports that he opened the refrigerator door early morning and found that the light fixture had failed to turn off and had melted, while the lights were still on. Consumer is concerned that as per web reports this is a very common problem and has caused a few fires.


  • Date: 10/24/2011

Consumer discovered that plastic casing around light in refrigerator had melted & sockets were discolored. Temperature inside was extremely warm. He was able to remove damaged plastic casing & light bulbs to prevent further damages. This was first time it happened.


  • Date: 10/27/2011

Consumer reports that the refrigerator partially caught fire. Consumer says she saw the upper lighting fixture had melted.


  • Date: 10/31/2011

Consumer noticed items on top shelf of refrigerator located close to light/thermostat were warm. Light wasn't going off when door was closed; bulb emitted heat. She removed bulbs. Some metal screws melted. Sockets were discolored & looked burned. Fridge was unplugged.

LG LFX 25960ST

  • Date: 10/31/2011

The mechanism that turns the lights off in the Refrigerator malfunctioned & 2 bulbs remained on even with the doors fully closed. The shield over the bulbs started to melt & is all warped. The sockets started to burn. The refrigerator was warm. consumer removed both bulbs.


  • Date: 11/3/2011

Consumer smelled something burning. Her husband later found that inside of refrigerator was extremely hot & plastic around light was melted & socket was brown. Double doors were shut, but light bulbs had stayed on. Consumer removed light bulbs.


  • Date: 11/7/2011

Consumer reports they noticed a burning plastic smell from the refrigerator and found melting plastic on the inside top of the unit, the light bulbs were remaining on when the doors were closed. The plastic light cover was partially melted and the microchip area is sagging.


  • Date: 11/13/2011

46 YOM & wife came home & discovered interior light of refrigerator was on & inside was so hot that plastic light fixture actually melted & area above began to melt & form drips. It melted butter & destroyed other food. Technician advised that they need new unit.


  • Date: 11/20/2011

Consumer reports that the electronics that controls the refrigerator bulbs did not turn off the bulbs and they got very hot, melting the plastic to the point that parts fell off. Consumer says that the temperature was close to igniting and the food was heated.


  • Date: 11/27/2011

32 YOM noticed that fridge was warm inside & smelled of melting plastic. Two lights on top of fridge were extremely hot & had completely melted housing that encloses them. Entire surface of top of fridge was warped from massive amount of heat generated.


  • Date: 11/27/2011

Interior light unit stayed on when refrigerator door was closed causing unit to melt. Cover of unitl melted; light sockets blackened; roof of refrigerator above unit blistered. Light bulbs from inside refrigerator were removes & it no longer has interior lighting.


  • Date: 11/27/2011

Refrigerator light melted housing and scorched the bulb holders. Lights didn't shut off. Temperature control unit came off mounting celing of refrigerator. Extremely high heat caused by high wattage bulbs melted housing & caused 49 YOF's dinner to become unsafe.


  • Date: 11/29/2011

Consumer reports that the interior light of the refrigerator remained on even with the door closed, got very hot and melted the plastic covering. Consumer says the unit was very hot inside. He says there was smoke coming from around the light bulb and the plastic around it.


  • Date: 12/3/2011

Refrigerator lights started staying on, even with the door closed. This was causing overheating within the unit. Light bulbs were later removed in expectation of visit from manufacturer's service represantative.


  • Date: 2/20/2012

Renters opened refrigerator & found bad smell & hot unit that ruined all of their groceries within the fridge portion. Temperature display that houses 60-watt light bulbs melted way from top of fridge & dangling from couple wires. Bulbs don't turn off when doors are closed.


  • Date: 3/1/2012

Consumer smelled burning plastic inside the refrigerator and noticed the light bulbs were burning plastic light fixture. The lights wouldn't turn off from the door switches. One of two extremely hot bulbs exploded while being removed. The plastic of light sockets was melted.


  • Date: 3/10/2012

Consumer reports that the interior refrigerator light remained on with the doors closed superheating the inside causing the inside ceiling to melt and the light bulbs to have burn marks and fusing to the housing unit. The interior light and control panel were hanging loose.

LG LF25760SW

  • Date: 3/17/2012

Consumer opened refrigerator & found melted butter & fallen light fixture, where light remained on despite door being closed. Lights partially melted top of yogurt container & inside plastic on top of unit was hot to touch with smoke damage inside. Breaker was tripped.


  • Date: 4/15/2012

39 YOF opened refrigerator door & noticed that cream cheese container was warm & there was burning smell. She & 40 YOM noticed that housing for lights had started melting & was hanging from ceiling. Unit's door was closed, but lights remained on, causing heat build-up.

LG 79578412.800

  • Date: 4/16/2012

Refrigerator dispelled a screw when caller's wife was putting ice in glass. He is concerned that someone may not notice this problem and choke on the screw. Refrigerator has double doors, freezer on bottom, and ice maker in door.


  • Date: 4/18/2012

Consumer came to an acrid burning smell and discovered that the interior refrigerator light had melted and sagged inside the unit, and the light sockets were burned black. All of the food in the unit was warm and ruined. Concerned about the unit posing a fire hazard.

LG LFC 25760SB

  • Date: 4/26/2012

Consumer reports that she noticed an electrical burning odor and saw that the lights in the refrigerator remained on and the shut off switch did not work. Unit was producing smoke. Her 61 year old husband burned his hand removing the plastic light cover and the light bulbs.


  • Date: 4/28/2012

Consumer & 57 YOM noticed smell of electrical "burning" or plastic melting. They found that light fixture in top/center of refrigerator melted & charred. Plastic was dripped & actually fused to one of small light bulb.


  • Date: 5/11/2012

Consumer reports that the inside refrigerator light would not turn off. He stated that 2 lights were steamily hot that the control panel melted. The consumer stated that due to the control panel melting, wires were exposed. He noticed that both bulbs sockets were blackened.


  • Date: 5/12/2012

Consumer reports that the interior refrigerator lights melted and burned the light sockets due to staying on constantly.


  • Date: 6/12/2012

CONSUMER opened the refrigerator & saw smoke coming from around the light fixture. The light bulbs became so hot they melted the plastic around the lights. the lights did not turn off that caused the burning/melting.


  • Date: 6/19/2012

While using the ice dispenser on the Refrigerator, a flame came out of it and the inside filled with smoke. The smoke had a strong chemical smell to it. if consumer trying to use the dispenser they get the chemical-smelling black smoke.


  • Date: 7/5/2012

A 37 YOM reports that the refrigerator light cause melting of plastic & might cause fire. The light bulbs failed to turn off in the unit’s top section. When the door was opened, he noticed a strong smell of plastic burning or melting. The light housing had drooped & was hot.


  • Date: 8/7/2012

Consumer stated that refrigerator was repaired 6 times since purchase. Last time he noticed that plastic lens cover was melting & light was so hot that it was literally cooking side of ribs nearby. Technician informed him that thermal cutoff was not present.


  • Date: 8/8/2012

Consumer purchased a refrigerator & has had 5 repair claims. On 2 occasions, when he opened the unit door, found the light cover melted & dropped into shelves below due to heat. He also report that the washing machine has had constant mold & mildew on the door gasket.


  • Date: 8/16/2012

61 YOF stated that when she opened door of refrigerator both lights not went on. In addition external temperature indicator reflected temperature of 97 degrees although room temperature was 75. Plastic cover over lights was so hot, she couldn't remove it.


  • Date: 8/17/2012

Consumer reports that the light in refrigerator stayed on while the doors were closed. This caused the lighting unit to melt.


  • Date: 8/30/2012

Consumer reported that lights of refrigerator failed to shut off when door was closed. This resulted in sufficient heat to char internal lamp holder & cause plastic securing light fixture to refrigerator internal casing to melt. This resulted in acrid & poisonous fumes.

LG LFD22860

  • Date: 9/1/2012

Consumers' refrigerator caught on fire. They were alerted by smells of foodcooking in kitchen & burning smells. Lightbulb housing was melted through & hanging down. Light weren't shutting off when doors were closed. 6 YOF, 6 YOF, 8 YOM, & 14 YOM were home.


  • Date: 9/11/2012

35 YOM noticed burning smell & discovered melted plastic exterior housing in refrigerator. Light failed to go off once doors were closed. While he was unscrewing left side bulb, it exploded, resulting in shock & burn to him. He received no 1st aid or medical attention.


  • Date: 9/26/2012

Consumer noticed a strong smell of burning plastic & extreme heat from the light fixture of the interior of the refrigerator. The seal was melted. When the consumer got the cover off the fixture, noticed that the light bulb sockets for light bulbs turned brown from the heat.


  • Date: 10/19/2012

Consumer noticed light bulbs on both sides of refrigerator had melted plastic on them. Light fixture melted onto light bulbs. Her husband attempted to remove light bulb & it was warm to touch. While light bulbs were being remove , plastic housing melted onto bulbs.


  • Date: 10/23/2012

A 38 YOM reports that a refrigerator has had a problem. The lamps in the fridge would stop turning on. He noticed that the temp in the fridge was hot & the bulb area was hot to the touch. There is a smell of burning plastic. He is concerned that there may be a thermal issue.


  • Date: 10/25/2012

48 YOF opened refrigerator & smelled burning plastic. She reports that light fixture was hot & when she pressed on it, it felt pliable. She pressed pins on fridge that turn off lights when doors were closed, but lights stayed on. 73 YOF was also present.

LG LFC22760

  • Date: 10/25/2012

Consumer stated that refrigerator light didn't shut off & melted light unit and destroyed control panel. Repair person informed consumer that this is known & common problem with this refrigerator.


  • Date: 11/1/2012

Consumer's wife found interior of refrigerator was incredibly hot. Interior lights were too hot to touch. 63 YOM realized that lights had come on all by themselves & stayed on. He removed bulbs & restarted unit & 10 minutes later unit produced fault code ER FF.


  • Date: 11/4/2012

The light mechanism in door refrigerator malfunctioned. The lights remained on over night even though the refrigerator doors were closed. The bulbs have a metal reflector above them that heated to the point that it melted plastic housing & food on top shelf. fire hazard.


  • Date: 1/7/2013

66 YOF noticed odor in refrigerator & realized that top shelf was hot. Two-bulb light fixture was lighted but it was melted & charred. Two buttons at top of door didn't put out lights. They & grandchild became ill after eating food from unit. She didn't receive 1st aid.


  • Date: 1/18/2013

47 YOF reports that lights in refrigerator turned on overnight while doors were closed, melting plastic housing that covers the lights & spoiling food. Lights were hot enough to melt butter in butter tray. Her parents had same fridge with same problem.


  • Date: 1/19/2013

A 64 YOM noticed burning smell from a refrigerator. He opened the refrigerator to find metal casing burnt, sockets temperature hot. The consumer lost all food.


  • Date: 1/20/2013

consumer found burning odor coming from refrigerator. the refrigerator was very warm inside. the lamp inside unit was lit for an extended period of time & was not turning off when the door is closed & the plastic casing around the lamp was soft & melted. fire hazard.


  • Date: 1/22/2013

Consumer reported that bulbs in refrigerator don’t turn off which caused unit to overheat, food to spoil, & plastic housing for bulbs melted. She has this problem for past 6 years. She removed bulbs to prevent such incidents in future.


  • Date: 2/10/2013

A 65 YOM noticed electrical smell in the refrigerator & touched the plastic digital control unit that contains the lights. He did some troubleshooting & found out the lights do not turn off when the doors are shut. He saw that the plastic is melting. He unplugged the unit.


  • Date: 3/6/2013

Lights didn't go off when refrigerator door was closed. When consumer opened it, fixture at top containing lights almost melted. Lights were very hot. Consumer noticed when pushing shut off buttoms lights stayed on.


  • Date: 3/27/2013

Consumer reports that the inside lights at the top in the refrigerator failed to shut off with the doors closed and they were so hot in the morning they caused black & brown charred marks on the refrigerator and the plastic was melting. All the food was spoiled.

LG LFX289785T/00

  • Date: 5/8/2013

Consumer filled glass of water from refrigerator & discovered that it had plastic in it. He also found piece of plastic in garbage disposal. He stated that plastic came from icemaker in refrigerator. Ice presses against plastic sides of icemaker which caused plastic to break.


  • Date: 5/10/2013

Consumers woke up to a burning plastic smell coming from the refrigerator. The top compartment light assembly was hot with discolored, bubbled plastic and melted components. The compressor was not operating, but the light was staying on even with the door switches depressed.


  • Date: 6/8/2013

Refrigerator light doesn't go off when doors are closed. Heat melted plastic that shrouds two light bulbs, melted top (interior) of refrigerator, & began to melt sockets that hold two light bulbs. 44 YOM disconnected lighting unit from refrigerator to avoid further damage.


  • Date: 6/21/2013

Consumer reported that refrigerator inside lights didn't turn off when door was closed. Consumer stated that lights got so hot they melted plastic housing around lights. Consumers were home & they could smell plastic melting.


  • Date: 7/7/2013

A 44 YOF reports that the refrigerator light is overheating an interior side of the refrigerator. The lights stay on & the unit warms up. This is causing alarm & food spoilage. She had to disconnect the lighting to save from damage. She received first aid for her injury.

LG LMX 25981 ST

  • Date: 8/22/2013

Consumer is reporting that the Ice and Water from the refrigerator dispensers started to smell of mildew and mold and the taste of the Ice and Water completely changed. The consumer bought a new water filter and installed it but No change.


  • Date: 9/2/2013

Consumer reports that the refrigerator lights stay on when doors are closed. They tested by pressing the door buttons that turn off the lights. She stated that the plastic light shield warped from the heat and it kept falling off. Also, saw burn marks in the light sockets.


  • Date: 10/17/2013

Refrigerator freezer drawers fail to open or close. At times drawers are frozen & then water melts to floor. Consumer feels it might be potential fire hazard since her refrigerator has to keep running to keep temperature. She fell while trying to open unit that was frozen.


  • Date: 11/5/2013

63 YOF awoke to burning smell. She determined it was coming from refrigerator. Interior lights had stayed on & had melted & fused interior ceiling. Interior was so hot that all butter had melted.


  • Date: 11/9/2013

The consumer stated that he smelled burning plastic in the kitchen. He opened the refrigerator and found that the control panel had virtually melted off of the ceiling of the fridge. It was so hot inside that the butter had melted and there were scorch marks on the ceiling.


  • Date: 11/28/2013

37 YOF opened refrigerator door to acrid odor of plastic melting. Two bulb light assembly was hot to touch & left screw that secures housing to celing methed through & assembly was hanging. She went to unscrew bulbs & right screw also gave way. Bulbs were removed.


  • Date: 12/10/2013

The consumer's wife opened the refrigerator and discovered that the entire top shelf had been superheated and many items were melted. The lightbulb unit apparently did not shut off and melted the plastic casing and top portion of the refrigerator's interior plastic lining.


  • Date: 1/1/2014

The consumer stated that his refrigerator developed a bad, bitter smell and items were no longer cold, especially on the top shelf. He found that the interior light was not shutting off even when door closed and the bulbs had melted some of the plastic surround.


  • Date: 1/9/2014

Interior lights of 50 YOM's refrigerator do not turn off. He opened door to find lens cover melted & hangig down, & bulbs extremely hot. Lights in the refrigerator compartment do not turn off when switches are pressed in.


  • Date: 2/10/2014

Consumer noticed an unusual smell in the kitchen of the consumer's home. Consumer opened the 2 refrigerator doors and noticed that the interior lights were on and the lamp/control assembly was burning and melting away from the top of the unit. Consumer shut off the unit.


  • Date: 4/1/2014

Consumer sensed burning plastic odor coming from refrigerator. Her husband touched light bulb casing inside of unit & noticed that it was hot to touch. She turned off internal bulb switches but bulbs wouldn't turn off. She removed bulb & noticed brown stains around its socket


  • Date: 5/9/2014

59 YOF smelled burning smell from refrigerator. 59 YOM opened unit's doors & noticed that inside lights enclosure was starting to melt & lights wouldn't go out when he held both door switches closed by hand. Light housing was falling off. Light bulbs were hot to handle.


  • Date: 5/28/2014

A 49 YOF is concerned because all the plastic pieces, including the shelving & drawers inside of the refrigerator had broken. When the plastic parts break, the shatters are sharp & can injure the consumer. She has been scratched by the plastic edges of the drawers.


  • Date: 7/13/2014

Refrigerator failed by allowing the interior lights to stay on with the doors closed. This caused the bulbs to overheat melting the light casing & the connectors attaching the refrigerator control. The refrigerator control box is now dangling because of this. Fire Hazard.

LG LFX21960

  • Date: 7/20/2014

Refrigerator had failed to turn off lights, even though doors were closed. This melted inside top of refrigerator lining and plastic light covering. Due to heat of bulbs which were still incredibly hot. Internal temperature was much warmer than it should have been.


  • Date: 7/21/2014

It appeared center strip between refrigerator door was glowing. There was hot plastic smell. Unit was unplugged. Housing around light was half-melted. Area above light had blistered. Bulb receptacles were burned. Light wires were unplugged. Some groceries were thrown away.


  • Date: 8/2/2014

Electrical system in 33 YOF's refrigerator was not triggering when doors were closed. This caused light bulbs to stay on. Plastic holding light bulbs & light sockets were melting. Technician stated circuit board was not registering that doors were closed.


  • Date: 8/16/2014

Interior ceiling lights of refrigerator fail to turn off, which led to melting and browning of the light bulb sockets, a burning smell, a warm refrigerator, and blistering of the ceiling above the bulbs. The digital control unit brackets melted. This is the 3rd incident.


  • Date: 8/18/2014

Refrigerator overheated when the interior light stayed on continuously. All food in the unit was spoiled & the interior temperature was well above room temperature. The plastic around the light assembly inside the unit is melted & the sockets containing 2 bulbs discolored.


  • Date: 8/18/2014

The consumer stated that the light unit inside of the refrigerator did not turn off and melted the lens cover, the interior top of the refrigerator and heated all of the food.


  • Date: 8/21/2014

Consumer stated that 65 YOF was lifting glass cover of bin from refrigerator when it shattered into several pieces. She received minor lacerations to both hands, she didn't need medical attention.


  • Date: 8/30/2014

47 YOF came home to find refrigerator hot on inside along with burning plastic smell. Interior lights were remaining on when doors were closed. She removed bulbs. After 1 hour, all plastic that was hot fell from top of refrigerator. 47 YOF was injured & received no first aid.


  • Date: 9/14/2014

Both light bulb fixtures in the lighting casing & controls the temperature settings of a refrigerator have apparently burned up, & the whole unit literally fell from its attachment to the top of the inside of the unit. There was a burning smell which was the plastic casing.


  • Date: 10/5/2014

Consumer reports that a glass shelf in the refrigerator shattered all over kitchen floor, etc., and several small pieces of glass were embedded in his wife's left side (neck, arm & hand). Previously door shelf brackets broke off causing bottles to fall and break on the floor.


  • Date: 10/17/2014

Consumer reported that there is smell of burning from refrigerator. Interior lights are not switching off when door is closed resulting in discoloration of light fitting, food spoiling and heat/cool/heat cycle. Consumer stated that it is potential fire hazard in home.


  • Date: 10/20/2014

Control panel on refrigerator didn't turn off after doors were shut. Panel was dangling from melted plastic tabs with lights on, & smoke/charred marks around light bulbs. Wires were hanging down, food items were cooking, & melted plastic & rubber smell permeated house.


  • Date: 11/26/2014

36 YOM opened refrigerator to find hot light inside unit. Lights would not turn off when unit's doors were closed. Light case & tope of refrigerator pane melted. Top shelf was food products was cooked. 36 YOM was injured and received first aid by non-medical professional.


  • Date: 12/2/2014

The refrigerator's light did not turn off when doors were closed. As a result, the housing around the lights completely melted. Consumer noticed that the interior of the refrigerator was very hot & it smelled like something was burning. No injuries.


  • Date: 12/9/2014

I purchased a French Door refrigerator and it is a fire hazard. The interior light bulbs do not turn off when the door is shut and they become very, very hot. Eventually this would cause a fire. This appears to be a common and known problem.


  • Date: 12/28/2014

Came home after being out to the smell of plastic melting. When I opened up the refrigerator door you could feel the heat from the light area. I touched the top shelves to find them extremely hot. The plastic light cover had melted. The light bulb casings were burnt.


  • Date: 5/19/2015

The consumer stated that when the her refrigerator doors are shut, the light stays on in the unit. It melted the plastic cover and one could smell burning plastic. The food was hot and had to be thrown out. Concerned this is extremely dangerous and could have started a fire.


  • Date: 5/27/2015

The consumer stated that the lights in the refrigerator remained on overnight causing extreme heat melting the light housing and burning the light sockets, The temperature inside the box was so high, the food spoiled. The consumer expressed fire hazard concern.


  • Date: 6/26/2015

Interior light on refrigerator does not turn off, overheats, melts fixture & top of refrigerator, & ruins food in refrigerator. When this first occurred, company replaced light fixture, indicating that new fixture contained sensor that would turn light off. It didn't work.

LG LFX31925ST/01

  • Date: 7/1/2015

Only 2.5 years old refrigerator emitted a strong plastic melting/ burning odor which also permeated the inside of the unit. There was approximately 3" long burn mark inside the unit. The appliance repair person stated the foam insulation was melting & it posed a fire hazard.


  • Date: 8/21/2015

68 YOM washed glass shelve from refrigerator. He rinsed it off when sudden shelve exploded into pieces. He received cuts to hand & arm, 1st aid received by non-medical professional. He stated that in manual did it mention not wash ice cold shelves with hot water.


  • Date: 11/4/2015

34 YOM said he has a safety concern with his refrigerator. He said that wire on the bottom of the ice maker have worn through at a point were it clips on to the ice maker & caused a small short and a subsequent small electrical fire.

LG LFX2597858

  • Date: 2/4/2016

Consumer wanted to clean glass tray over top of vegetable draws in refrigerator. Consumer removed it & took 2-3 steps when tray exploded in consumer's hands & thousands of tiny pieces flew as far as 5 ft.


  • Date: 2/9/2016

light fixture [of refrigerator] got so hot it melted the entire fixture, bubbled the top interior and light

LG LFX289868SW/01

  • Date: 3/26/2016

The consumer, 54, stated that she was cleaning a glass shelf from the refrigerator with soap and warm water and it shattered and went flying everywhere (10+ feet away). The consumer received a small cut on her hand.


  • Date: 6/21/2016

Consumer's refrigerator malfunctioned. The light bulb sockets were black and melted. There was a burning odor. Consumer used gloves to remove the bulbs. The tips of gloves were burned. No injuries reported. Consumer states that this is a burn and fire hazard.


  • Date: 7/11/2016

[36 YOM] I have Refrigerator Ice maker that broke a piece of plastic from the inside of the ice maker unit and fell into the ice of the drink. Over time, the ice maker broke because the plastic piece was not spinning the auger motor of the ice bin.


  • Date: 8/2/2016

Consumer smelled burning plastic coming from refrigerator. He discovered that interior light was on & smoking. It was also hot to touch. Light assembly had melted. He disconnected power to unit. He stated that interior light doesn't go off when refrigerator door is closed.

LG LSFS2133ST/01

  • Date: 9/6/2016

The consumer stated that metal parts and white plastic spacers fell out of the refrigerator's ice bin into the ice bucket and mixed in with the ice, which is a safety hazard.


  • Date: 9/13/2016

Refrigerator was smoking due to a melted overheated light socket assembly. Wife suffered from toxic burning plastic fumes & removed the light bulb to stop the burning smell. Spouse feels she could have been electrocuted or burned. Now fridge has no light. Seeks compensation.


  • Date: 10/1/2016

Refrigerator's interior light stays on & does not turn off. This has caused food to spoil, the light cover to melt & blackening of the area around the lights. The bulbs were so hot that oven mitts were used to remove them. A 44YOF suffered an unspecified injury. No First Aid.


  • Date: 12/7/2016

Consumer noticed a burn odor from refrigerator & opened door & saw that plastic casing covering 2 bulbs had melted. He tried putting new bulbs but they became hot too & refrigerator's door was not beeping when left open prior to this incident. Refrigerator's shelves broke.


  • Date: 3/9/2017

Consumer stated that this refrigerator is defective & interior lights don't shut off when doors are closed. Consumer found plastic panel over interior lights melted about year or two ago. Consumer discovered that problem is with interior lights just recently & removed bulbs.


  • Date: 3/17/2017

Recently consumer got ice from icemaker of refrigerator & when drank from glass, consumer almost bit down & swallowed screw. Consumer discovered that screw was missing from bin of ice maker. Consumer verified that screw in glass was missing screw.

LG LG25760SW

  • Date: 3/27/2017

On 2 incidents, lights on our refrigerator are staying on even when the doors are closed. When the lights stay on they get so hot that they have begun to melt the housing they are in - the plastic deforming & the white color going brown. Spoiled food in the top of the unit.


  • Date: 11/21/2017

The lights inside refrigerator did not shut off. I opened refrigerator & discovered that milk & juice were very warm. The heat from lights had caused plastic housing/prongs that hold up lighting fixture to melt & plastic casing above lights have bubbled up d/t intense heat.

LG LFX25976ST/00

  • Date: 11/30/2017

Several times gallon storage bin in right side door of refrigerator dropped to floor. Last time it fell, glass jar of jelly was in bin & it broke with glass shards on 69 YOF's toe, she didn't get 1st aid. Bins were replaced at earlier date but it didn't rectify problem.

LG LMX25984SW/00

  • Date: 10/5/2018

A 67 YOM Consumer noticed that there were clear plastic shards coming out with the refrigerator ice maker's ice and into drinks being chilled with the ice. He is reporting this as a choking hazard as well as a possible laceration hazard if someone were to swallow them.

LG LFX28968D /00

  • Date: 1/14/2019

62 YOM found that couple of breakers had cut out. Refrigerator was 'dead' & at room temperature. He reset breaker & only internal lighting & some of indicator lights on control panel were working. Refrigerator was protected by surge protector which was operational at time.


  • Date: 2/3/2019

47 YOF consumer purchased refrigerator. The ice maker had a piece of plastic in it which fell in from top cover of refrigerator. Consumer was able to get it out from her throat. She did see a doctor for pain and soreness in her throat.


  • Date: 3/20/2019

10 YOF found screw in glass while she was drinking water with ice just dispensed from refrigerator. Consumer discovered that missing screw was from ice dispenser inside refrigerator door & there was 2nd identical screw that was also loose & would soon end up doing same thing.

LG LFXS28968S /00

  • Date: 5/4/2019

Refrigerator dispensed 12 small white sharp pieces of plastic into drinking glass when 55 YOM was getting ice from the external ice dispenser. He opened up ice maker inside door & ice tray, that makes ice, was dislodged & 1/4 of it was missing.


  • Date: 5/27/2019

Consumer indicated that fridge has broken pieces of plastic being dispensed along with ice cubes.


  • Date: 6/17/2019

Refrigerator stopped working d/t compressor failure. Refrigerator was powered on, but it wasn't cooling. 56 YOM pulled unit out from wall & received electric shock when touching ice-maker water line connection which was braided metallic tubing, he didn't get 1st aid.

LG LFX28978ST/00

  • Date: 7/2/2019

Submitter reported that piece of plastic was in his mouth after he was drinking out of glass. Upon further inspection he noticed that bottom of ice maker in refrigerator was broken & he believes this is where pieces of plastic were coming from.


  • Date: 8/20/2019

60 YOF consumer reports that her refrigerator was leaking coolant behind her refrigerator and caused her to have a severe headache as well as skin irritation.


  • Date: 12/28/2019

My refrigerator's light did not turn off when door was closed. It has melted much of plastic cover & food containers. There is also no way to turn it off manually. This is a fire hazard.


  • Date: 1/5/2020

The consumer, 32, reported that their foot got crushed a door on the side-by-side refrigerator falling off the hinge due to hinge design flaw.

LG LFX28968ST /06

  • Date: 1/28/2020

We purchased new refrigerator, had trouble w/ ice maker. We would have to remove ice drawer to get melted ice block out. This time I noticed SCREW lying in sink once ice melted. screw in sink should hold bracket inside. Noticed another screw MISSING!

LG LFX28968ST / 01

  • Date: 3/10/2020

Refrigerator started on fire at right bottom of backside. Flames came out of hole & back wall caught on fire as well as cabinets above refrigerator. 60 YOF indicated that fire was partially put down with fire extinguisher until FD arrived, to fully extinguish fire.


  • Date: 7/13/2020

Consumer reports that the freezer drawer in the refrigerator at home cracked in the middle, creating plastic pieces. The water pump had to be replaced. The compressor also made noises and failed. He is concerned about food spoiling in the fridge.

LG LSXS26326S/02

  • Date: 10/27/2020

80 YO consumer reports that the ice maker on the refrigerator is leaking heavily and also plastic pieces are falling from the dispenser of the ice maker. This is very dangerous and presents a choking hazard should someone consume the plastic unaware of its presence.


  • Date: 11/16/2020

The consumer has a safety concern in reference to the top panel inside of the refrigerator. About 6 months ago she noticed, that the panel was sagging. Now the panel is loose and the wires are hanging down. Also the two pieces that holds the plastic in place has melted.


  • Date: 3/9/2021

63 YO consumer cleaned the shelf in refrigerator and was drying it, when it spontaneously exploded shooting glass and shards of splintered glass all over the house. It went 30' in a circumferential pattern.

LG LFXS30726S /02

  • Date: 6/13/2021

The consumer stated, that the refrigerator was causing electric shock when touching a certain spot of door, refrigerator is 5 years old. The consumer indicated that grandchildren live in the home and have also been shocked. Two children and three adults were involved.

LG LFXC24726S/03

  • Date: 8/14/2021

Consumer's refrigerator does not keep a safe stable temperature for food. The refrigerator has been serviced many times. Consumer states this is not an isolated incident and believes is a health hazard.


  • Date: 11/29/2021

56 YOF consumer reports that after owning the refrigerator less than a year the unit has recently stopped cooling. Upon research she discovered the unit was listed in a lawsuit. Consumer has lost a significant amount of food due to this defective unit. Unsafe for food storage


  • Date: 12/14/2021

Male consumer's refrigerator temperature fluctuated and dropped to only 40". Food was spoiled. Freezer quit working after a while. Manufacturer and various vendors were uncooperative upon learning of the refrigerator model.


  • Date: 1/2/2022

39 YO consumer reported, that bins fell off the refrigerator door when closing it.


  • Date: 1/11/2022

Consumer's wife noticed that butter inside refrigerator was soft. He measured temperature inside unit & got 65°F. He indicated that it should be between 45 – 50° to keep food from perishing. Representative of retailer inspect unit & found that one of fans stopped working.

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