MAYTAG REFRIGERATORS PROBLEMS

maytag refrigerators

Information about the problems and breakdowns of Maytag refrigerators that were reported from 2005 to 2021.

Common problems: burning, electrical, explosion, fire, glass shattering, leaking, mold, overheating, sharp edges, smoke.

Faulty modules: compressor, condenser, control board, dispenser, door, drawers, fan, glass, ice maker, motor, rack.

Recalls

3 safety recalls announced

W.C. Wood Company Inc. Announce Recall of Upright Freezers and Single Door Refrigerators

  • Date: 9/27/2005

Name of product: automatic defrost upright freezers and all-refrigerators. The defrost heater coil can become exposed inside the units, which poses a potential shock hazard to consumers. In some cases the exposed heater wire can also melt, or burn the unit's interior plastic food liner. The recalled single door freezers and refrigerators are 15, 17 and 20-cubic foot Automatic Defrost Upright Freezers and 17-cubic foot Automatic Defrost All-Refrigerators that can be converted into freezers. They were sold under the brand names Amana, Crosley, Danby, Maytag, Whirlpool and Wood's, which is written on the front of the unit.

Maytag Expands Recall of Refrigerators Due to Fire Hazard

  • Date: 8/25/2009

An electrical failure in the relay, the component that turns on the refrigerator's compressor, can cause overheating and pose a serious fire hazard.

Maytag Recalls Refrigerators Due to Fire Hazard

  • Date: 3/10/2009

Name of product: Maytag, Jenn-Air, Amana, Admiral, Magic Chef, Performa by Maytag and Crosley brand refrigerators. An electrical failure in the relay, the component that turns on the refrigerator’s compressor, can cause overheating and pose a serious fire hazard. The recall includes certain Maytag, Jenn-Air, Amana, Admiral, Magic Chef, Performa by Maytag and Crosley brand side by side and top freezer refrigerators. The affected refrigerators were manufactured in black, bisque, white and stainless steel. Sold at department and appliance stores and by homebuilders nationwide from January 2001 through January 2004 for between about $350 and $1600.

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Problems

84 issues reported

Maytag MORXEMMWW

  • Date: 3/13/2011

62 YOF says agent failed to put all the bolts in the center hinge of a refrigerator. Without the bolt in the solid right side bolt hole, the weight of the doors eventually pulls the center hinge from under the open left side claw foot holes. The doors fall on the operator.

Maytag MTB1954ARW

  • Date: 4/8/2011

while consumer was in the kitchen she heard a loud explosion & noticed that there was smoke coming from the rear of refrigerator. her spouse immediately powered it off from the circuit breaker, it was removed from the wall to unplug it & she noticed that the plug was charred.

Maytag MSD2756GEB

  • Date: 4/10/2011

Refrigerator started making a strange noise & white smoke started coming out from bottom right side. consumer unplugged the fridge & a huge amount of black smoke came out & filled the kitchen but the noise then stopped immediately.

Maytag MFF2258VEAO

  • Date: 4/26/2011

Consumer states started having problems with the refrigerator soon after the 1-year warranty expired. The unit would not stay cool and the freezer would go into overdrive with heavy frost build up. Latest, the unit started smoking from the area of the light bulbs.

Maytag PTB2154GR

  • Date: 5/11/2011

Consumer reports that the relay on the refrigerator's compressor failed causing the compressor to overheat. Consumer says there was a strong smell of smoke, the whole unit was extremely hot. Consumer says just found this unit has been recalled.

Maytag Performa PTB1949GR

  • Date: 5/27/2011

Consumer reports that the refrigerator caused a fire in her home resulting in extensive damage to the interior, loss of many memorable personal items and her family to be displaced. Consumer says there was a recall but she never received a recall notice.

Maytag MSD2657HEQ

  • Date: 5/31/2011

Consumer reports that the refrigerator is totally warm and won't cool anything. All the food was spoiled. Consumer says the relay switch tries to kick the compressor but it won't. Consumer says having same issue as in release #09-145, but the serial number doesn't match.

Maytag MZD2766GE

  • Date: 6/1/2011

23 YOF reports that the defrost unit of the refrigerator is not working properly. The consumer has had to thaw out the coils three times and the refrigerator side is not as cold as it should be. The outer panel and the middle where the doors meet are very hot to the touch.

Maytag MFC2061HEB

  • Date: 7/12/2011

Consumer smelled burning smell. Interior temperature of refrigerator had risen to about 90 degrees. All of food was spoiled & freezer contents had melted. Consumer unplugged refrigerator for safety reasons. Technician found that compressor was defective/burned out.

Maytag MSD2454GRW

  • Date: 7/13/2011

Consumer reports that the refrigerator is extremely hot on the metal front between its freezer and refrigerator sections. Consumer says that even the door seal is warm to the touch and the food stored in the appliance is getting spoiled.

Maytag MSD2454GRW

  • Date: 7/15/2011

Consumer reports that the center wall of the refrigerator was getting very hot with water leaking out from the freezer. Consumer says the manufacturer replaced a part under the recall but it is still doing the same thing.

Maytag MSD2554ARW

  • Date: 7/18/2011

Consumer's refrigerator two years ago started to smelled like burned plastic. Technician diagnosed that water fountain module melted internally. Consumer stopped using water fountain features. Consumer is concerned that her refrigerator could poses a fire hazard.

Maytag MSD2651HEQ

  • Date: 8/3/2011

consumer reported about an electrical failure in the relay of the refrigerator, and a recalled dishwasher. Both have same manufacturer.

Maytag MTB1956DEB

  • Date: 8/14/2011

The front of the refrigerator is very hot to the touch & hot enough to cause food stored in the freezer door to not freeze, almost but not quite melting. Adjusting the controls does not correct the problem. consumer believes this is a fire hazard.

Maytag MSB2354DR

  • Date: 8/15/2011

Consumer's refrigerator caught fire.

Maytag Magic Chef CTL1511GEW

  • Date: 9/27/2011

Consumer's tenant came home to find refrigerator on fire. He was able to unplug it & extinguish flame. Consumer believes that fire began in relay that cycles comressor on and off.

Maytag MZD2766GES

  • Date: 10/17/2011

Consumer and his wife were awakened by smoke alarm and noticed thick smoke in their house. They noticed flames coming from the rear of the refrigerator, a few inches above the compressor. Refrigerator is no longer functional.

Maytag MSD265HEW

  • Date: 10/28/2011

the start relay of double door refrigerator was smoking & has melted down. The consumer walked in to the kitchen & found smoking at the ceiling in his kitchen. The refrigerator also emitted a burning odor. consumer pulled the plug from the outlet in order to stop smoking.

Maytag PSD2450GRW

  • Date: 11/3/2011

Consumer reports that at 5:30 a.m. she got up and smelled toxic fumes in the air inside the house, similar to an electrical/plastic burning smell. She says fire. dept was contacted and it was determined to be coming from the refrigerator. Consumer says suffered injury.

Maytag MZD2766GES

  • Date: 11/6/2011

Refrigerator was leaking water from the freezer. Consumer discovered that one side of coils, is melted...interior plastic liner of the freezer is melted in one section and discolored brownish...from what appears to be burning.

Maytag Magic Chef CSD2123AR

  • Date: 11/29/2011

Consumer reported that refrigerator started to shoot out water all over kitchen floor. It started to smoke from panel & flame came out & consumer could smell burning plastic. Refrigerator was unplugged & was discovered that inside of ice dispenser melted & smoking.

Maytag MSDS2454GRW

  • Date: 12/5/2011

consumer noticed smoke coming from the rear of refrigerator. Fire Department advised the consumer that the electrical failure was with the relay in the refrigerator. The unit was unplugged to prevent any further use.

Maytag MFI2269VEM1

  • Date: 12/7/2011

After 47 YOF washed bottom glass shelf from her refrigerator with warm water in sink, it 'exploded' into thousands of small pieces. She wasn't hurt. Shelf was sitting on a table for about 10 minutes before it was washed.

Maytag MFF2557KES

  • Date: 12/20/2011

6 YOF was opening bottom drawer of refrigerator when handle came off & cut her left arm. Manufacturer's technician simply wants to put the handle back on despite the consumer's concerns that this was the part that cause the injury. 6 YOF received first aid.

Maytag MFI2569VEM4

  • Date: 1/28/2012

Consumer smelled strong smell like plastic burning & heard popping noise like something electrical. Consumer noticed that refrigerator & Freezer were 67 degrees. Compressor & circuit board were melted.

Maytag MFD2561HEB

  • Date: 2/7/2012

Relay to compressor in 74 YOF's refrigerator failed, resulting in some smoke. Compressor would not turn on & food spoiled.

Maytag MFF2557HES

  • Date: 2/10/2012

Consumer heard popping & clicking noise & smelled burning odor coming from refrigerator. When opening doors to refrigerator & freezer she noticed that it wasn’t cooling. It was unplugged & panel was removed where she noticed relay to compressor had melted.

Maytag KSRD25FKSS03

  • Date: 2/15/2012

Compressor relay or related parts in refrigerator caught fire. Parts in location of relay melted & partially burned through their housing. Circuit breaker powering refrigerator did not trip; however, consumers were able to cut main power to house.

Maytag Performa PSD265LGES

  • Date: 2/21/2012

Consumer reports that the refrigerator is getting very hot and smell like smoke. Consumer is concerned that it may cause a fire.

Maytag Plus 134A

  • Date: 3/7/2012

Consumer reports that the refrigerator caught on fire causing damage to the floor, cabinet and wall.

Maytag MSD2556AEA

  • Date: 3/21/2012

Consumer stated that he noticed that freezer side of refrigerator was emitting smoke. Water & ice were coming out of side of refrigerator. He unplugged unit & when opened cover of ice dispenser he founded that circuit board had melted. Water made damage to his floor.

Maytag PTB2453DRW

  • Date: 3/23/2012

Consumer's refrigerator has drip pan that can't be removed & it fills up with mold. Her son has been ill with allergies. She also felt sick after attempting to clean drip pan in her refrigerator.

Maytag MSD2756GES

  • Date: 4/16/2012

consumer stated the unit melted the cover inside the refrigerator. The consumer opened up the unit & it was full of smoke. consumer noticed that it had gotten warm inside the unit before & has been inconsistent.

Maytag MZD2766GEW

  • Date: 4/23/2012

61 YOM's refrigerator shows signs of burning near rear of unit, in freezer side where cooling unit is located.

Maytag Gold MSD2758DRW

  • Date: 5/17/2012

consumer reported that shelves in the refrigerator fall out at least a few times a month. They do not securely stay attached to the interior door panel on refigerator side. 43 yof sustained cut to her feet, bruise and break toes when items from the unit come crashing down.

Maytag MFI2568AES

  • Date: 6/9/2012

Refrigerator/freezer compressor controller module burned out. Refrigerator would no longer cool or freeze. Repair technician who fixed refrigerator advised consumer that this was a very common problem with consumer's refrigerator brand.

Maytag MBR2256KEF6

  • Date: 6/14/2012

Refrigerator is leaking water from front corner where door is located. Consumer stated that there is no icemaker, no water dispenser to cause this failure. This began 3-4 months ago. She believes that this leak could cause electrocution or injury due to fall hazard.

Maytag MTB2156GE

  • Date: 6/29/2012

Consumer received phone call stating that his house was filled with smoke. Fire department cut off breaker & turned it back on. They heared refrigerator going & smoke emitting from unit. They pulled it out, hosed it down, & sat it outside.

Maytag MSD2356AEA

  • Date: 7/5/2012

Consumer reports that the relay for defrost in the refrigerator stayed on too long which caused the liner in the freezer compartment to melt and burn. Consumer said the defrost board had been replaced 3 times within the last 8 years.

Maytag MFI2569VEM

  • Date: 7/24/2012

Consumer noticed rotten smell & found that food in refrigerator was spoiled & parts of refrigerator & freezer were burned. Something was glowing in bottom portion of freezer. Consumer stated that he had prior issues with ice maker (it was completely frozen) & it was replaced.

Maytag MFF2557HEW

  • Date: 8/19/2012

Consumer smelled burnt plastic in kitchen. consumer found the relay switch connected to compressor had flames coming out from bottom of relay when compressor turned on. The smoke was drawn to the fan on left side & activated smoke alarm. consumer unplugged my refrigerator.

Maytag MBF2254HEW

  • Date: 10/3/2012

Consumer stated that overload relay of refrigerator caught on fire. Consumer unplugged unit before any damage was done other than refrigerator.

Maytag MZD2752GRW

  • Date: 10/24/2012

Consumer heard fizzing noise and room filled with smoke. After fire department removed back pane of refrigerator, compressor was glowing red, insulation was damaged, & electrical connector was melted.

Maytag MZD2766GES

  • Date: 11/2/2012

Consumer's son smelled smoke. Smoke was coming from underneath fridge & unit was pulled out. Fridge was unplugged & back of unit was unscrewed to see melted parts with smoke all around. Repair man discovered that fire caused condenser to break down.

Maytag MZD2766G

  • Date: 12/26/2012

Consumer says they woke up from smell of smoke and found their kitchen and family room were filling with thick smoke that smelled like an electrical fire. It was found the smoke was coming from the refrigerator due to something behind the refrigerator back panel smoldering.

Maytag MSD2456GEQ

  • Date: 12/31/2012

Consumer reports that the refrigerator caught fire in their kitchen for no apparent reason.

Maytag MF12568AEW

  • Date: 1/19/2013

A 49 YOM reports that a refrigerator was source of strong electrical burning smell but seemed to be otherwise functional. The consumer stated that the source of smell was small fire around the power connector for main compressor.

Maytag MFI2568AEW

  • Date: 3/8/2013

The consumer stated that they moved the refrigerator 5 feet during remodeling of their ktchen. When it was moved back to the original area and plugged in, it began smoking and caught on fire. During the first year, there were 3 service calls for rattling or vibration.

Maytag MZD2766GES

  • Date: 4/3/2013

The consumer reported that refrigerator started a fire in the kitchen.

Maytag M1BXX1ZYB00

  • Date: 4/21/2013

After retrieving vegatables from crisper,71 YOF raised herself, up striking her head on the protruding (with sharp corner) handle of the refrigerator freezer door. She has had daily headaches since. She received no first aid or medical treatment.

Maytag MSD2722GRW

  • Date: 5/29/2013

The consumer reports that his refrigerator burned the relay ignition and the wiring. He is concerned that by the time the parts will arrive and fixed, his food will be spoiled.

Maytag MSD2650KEU

  • Date: 7/14/2013

Fire began in refrigerator in garage. Refrigerator, contents, adjacent wall, loft above, & some surrounding items have been damaged. 42 YOM used fire extinguisher. Fire department was called. Fire Marshall determined that refrigerator was cause of fire & it was on recall.

Maytag

  • Date: 8/12/2013

Consumer smelled electrical burning smell. She unplugged refrigerator, cleaned back of unit, & plugged it back in. Odor resurfaced. Her son took off back panel of refrigerator & when it was plugged back in, there wa a flame that ignited near the compressior.

Maytag MDF2262HEB

  • Date: 9/17/2013

The consumer stated that hr heard a noise in the kitchen and smelled electrical burning. He realized the smell was coming from the refrigerator. He pulled the refrigerator out and noticed a fire in the rear bottom section of the unit about 1-2 inch off the floor.

Maytag Performa PBF1951KEW

  • Date: 9/24/2013

54 YOF stated that breaker was blown which knocked out lights. She smelled electrical burning next to refrigerator & saw orange glow behind it, that turned to flames coming from bottom in back. Unit was dragged out of garage, & fire was put out. It left burn marks on floor.

Maytag Epic MBF2258XEW1

  • Date: 10/18/2013

The end of the drain is too narrow for all the melted water to drain into the drain pan during the defrost cycle. The water that remains refreezes until the next defrost cycle when it melts & refreezes. The water started leaking & created a slip & fall hazard to a 76 YOM.

Maytag MFI2568AEB

  • Date: 12/19/2013

One of consumers almost [swallowed] & choked on [white] piece of plastic that came out of automatic ice dispenser of refrigerator. Later his daughter got another piece of plastic in her drink. Plastic pieces on both sides of metal auger broke off identically.

Maytag MSD2651KES

  • Date: 3/22/2014

39 YOM reported that ice maker of refrigerator suddenly caught on fire. The bottom of the unit melted. Consumer stated that he was injured, no 1st aid or medical attention received.

Maytag MZD2667HES

  • Date: 5/13/2014

Consumer reported that this refrigerator was found to have melted relay that didn't cause a major fire but could have. Consumer stated that electrical failure in relay, component that turns on refrigerator's compressor, can cause overheating & pose serious fire hazard.

Maytag MSD2142ARW

  • Date: 5/15/2014

Consumer reported that defrosting heater by water tank in refrigerator caught fire & melted tray which dispersed black soot everywhere inside refrigerator. She stated that circuit breaker tripped which prevented fire in her house.

Maytag MFI2568AES

  • Date: 5/26/2014

The consumer stated that their refrigerator caught on fire. They saw a fire under the refrigerator. They quickly unplugged it and removed the back grill, cleaned the area out and discovered that the fire came from the capacitor.

Maytag Plus MZD2766GES

  • Date: 8/1/2014

Consumer reported that refrigerator is not cooling causing food damages, consuming excessive energy, water leaking under door & ice stopping up in dispenser.

Maytag MFI2568AES

  • Date: 8/15/2014

Consumer stated that she noticed that light bulb burnt hole in refrigerator where it was located. When door of unit was opened she smelled burning odor & saw incident. She reported that bulb was removed & refrigerator is still in operation.

Maytag MFC2061HES

  • Date: 9/23/2014

The fire department responded to a garage fire. They didn't rule out a refrigerator as a possible cause of this fire.

Maytag

  • Date: 10/21/2014

Consumer stated that handle of freezer in refrigerators with freezer on top stick out several inches, making possible to hit someone head. She hit her head many times & once she hit it hard enough to knock her out & down to floor, she didn’t receive 1st aid.

Maytag Magic Chef CTB1925GRW

  • Date: 11/23/2014

The consumer stated that the refrigerator caught fire. The consumer stated that other models have had recalls for the same issue, but his. The consumer stated that the switch that starts the compressor went up in smoke.

Maytag

  • Date: 7/7/2015

Fire marshal's office pin-pointed the point-of-origin of residential fire (single family home) to be refrigerator. No one was home or injured at time of fire incident; however two family dogs perished in fire & there was extensive building & contents damage.

Maytag MSD2454GRW

  • Date: 7/7/2015

Consumer heard buzz/sizzle sound in kitchen followed by slight whiff of electrical burn. Within 30 seconds kitchen was filling up with smoke coming from under refrigerator. She saw sparks & unplugged unit. She saw connector to compressor & wires into it were charred black.

Maytag Performa MBB1952HEW

  • Date: 8/16/2015

The consumer stated that the refrigerator caught fire. The consumer stated that the unit that plugs into the compressor caught fire.

Maytag MBR2255KES

  • Date: 11/23/2015

We noticed that the house smelled funny & VOC numbers had jumped very high. I heard a crackling noise & my husband realized that it was the refrigerator. He opened up the back of it and flames shot out of I think the compressor. It was basically an electrical fire.

Maytag MF12269VEW7

  • Date: 2/7/2017

75 YOF reports that she found a sharp and jagged piece of plastic inside the ice cub dispensed by the ice cube maker in the refrigerator. The ice cube maker was replaced under warranty. A year later, the same issue occurred with the new ice maker.

Maytag MSF25D4MDM01

  • Date: 6/27/2017

My 8-year-old daughter was getting ice from our refrigerator's ice maker when a large shard of plastic fell into her cup. We investigated and found that part of the ice maker had cracked into several pieces. We emptied the bin & we think we removed all the plastic pieces.

Maytag M1TXEMMWB00

  • Date: 5/31/2019

51 YOF stated that fridge kept overheating. Items are melting in freezer. This happens for about three & half years after purchase. She got fan motor part less than year ago, but problem resumed, spoiling food. She got food poisoning, was seen by medical professional.

Maytag MSD2756DE

  • Date: 4/27/2020

59 YOM opened door to put food in freezer side of refrigerator & bumped wire that starts ice maker. It started to run & started giving off sparks, smoke & flames. He had to disconnect power for whole house & fire stopped after couple minutes. Spot melted into freezer's wall.

Maytag MFF2557KES

  • Date: 5/2/2020

36 YOM consumer reports that the refrigerator was making a loud noise and giving off a burnt plastic smell. Upon investigating the source he discovered that the compressor relay had failed and was arcing. There was a large flame at the back of the unit. Fire hazard.

Maytag 2569VEQ1

  • Date: 8/20/2020

65 YOM consumer reports that he found a piece of hard plastic in his glass from the ice dispenser. He found that part of the ice holding tray had broken off and was coming through the dispenser. This could be ingested or perhaps cut someone. Unsafe.

Maytag PPSD268LGW1

  • Date: 9/15/2020

Consumer reports that the ice maker on the refrigerator began dispensing shards of plastic. The auger end cap was chipping and shards were getting into the ice maker. This is incredibly dangerous and could have been swallowed and resulted in injury.

Maytag PSD243LGRW

  • Date: 3/9/2021

The consumer reported, that both portions of her refrigerator stopped cooling. The technician came out and told her that the compressor had stopped working. Approximately five year prior to that, the ice maker stopped working and a technician had to repair it.

Maytag M1TXEGMYW01

  • Date: 3/31/2021

The Consumer stated that the ice maker in the freezer of their refrigerator caught fire overnight and burned most of the way through the side of the freezer and generated copious nasty smoke.

Maytag MSD2651HES

  • Date: 6/29/2021

Refrigerator gets extremely hot on outside of freezer & where freezer closes. For several months. unit will eventually cool down, but outside of refrigerator still remains warm. Then it will get really hot to touch again. Ice in holding compartment melt together.

Maytag MSB2354ARW

  • Date: 9/2/2021

Consumer reports that the refrigerator ignited internally while no one was touching it. They inhaled blac smoke as a result of the fire. This is a fire hazard.

Maytag MSS26C6MFZ00

  • Date: 9/14/2021

The consumer has a safety concern about the refrigerator. He noticed, that the ice maker in the refrigerator stopped working and when someone came to check the product, live wires were found to be coming out of the bottom of the freezer.

Maytag MF12568AEW

  • Date: 11/23/2021

Consumers report that their refrigerator is defective, it was sold with patch job. Their refrigerator stopped running & the repairman told them that there was a leak in the refrigerant's copper tube & it was repaired by wrapping putty around the tube. No Injuries.

Maytag PTB1553DRQ

  • Date: 11/24/2021

The submitter from FD reported, that a detached garage structure suffered an interior fire and a smoke damage due to the ice maker of the refrigerator malfunction.

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