MAYTAG WASHING MACHINES PROBLEMS
Information about the problems and breakdowns of Maytag washing machines that were reported from 2005 to 2022.
Common problems: blowing up, burning, cleaning program, drain, electrical, explosion, fire, glass shattering, leaking, mold, noise, sharp edges, smoke, sparks, vibration.
Faulty modules: control board, dispenser, door, drawers, drum, gasket, motor, pump, rack, sensor.
2 safety recalls announced
Maytag Corp. Recall of Washing Machines
If the front-load washer is operated at maximum load capacity, the spinner could malfunction and break apart, posing a safety risk to consumers.
Maytag and Samsung Brand Front Loading Washing Machines Recalled Due to Fire Hazard
Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
View All +
78 issues reported
Maytag Neptune MAH8700AWW
Consumer reported about black mold growing on the inside rubber seal of the front load washer. Consumer has children and very concerned about the exposure to black mold.
76 yof reported that her washing machine tears laundry, thrashes laundry to pieces. the tub space to agitator is too small & scrapes hands on side of tub wnen getting clothes out. it caused cuts/scrapes & bruises on consumer's hands.
The respondent reports that the rubber drain hose between the washing machine tub and pump slipped off a deficient plastic drain spout of the washing machine tub assembly and the water in the tub spilled onto the floor causing serious water damage to the house.
A 31-YOF was injured while doing laundry when the washing machine went into spin cycle making an intense sound. The washer was displaced from its spot and the inner door glass was broken. Consumer says there is a recall for the exact same problem on another model.
Original washing machine flooded consumer's basement at least 1or 2 inches. manufacturer replaced it with new washing machine & it also flooded the basement. a crack in the unit may have caused water to continue to flow which could cause an electrical hazard as well as mold.
A 72-YOF consumer reports that the plastic liner around the lid of the washing machine's tub has come serrated all the way around which not only causes the clothes to be torn as the are removed from the tub but on several occasions has caused scratches on their arms.
Consumer reports that the washing machine is leaking water to teh point that it could be a hazard to the consumer and his family's health. Consumer points out that the product is already on recall but the manufacturer did not offer any solution.
Maytag Neptune MAH9700AWW
A 51 YOF report that the washing machine caused a fire due to some sort of electrical failure/event.
Consumer started having problems with washer approximately 2 years after it was in use. Water filling up in the drum and when the door is opened, water is spilling on the floor.
58 YOF and 62 YOM report that the pressure sensor hose in the washing machine disconnected and caused flooding and extensive ceiling and floor damage. Vibrations of the machine caused the hose to disconnect from the clamp it was attached to.
Maytag Neptune MAH8700AWW
A female consumer reports that her front load washing machine is moldy and she is having many health issues because of this.
A 36 YOM report that on 2 occasions, the washer was making a clicking noise & smelled like burning. Upon diagnosing, a technician discovered that the wire harness was burnt & replaced the same & motor. Owner believe that the wire harness design in the washer is a fire hazard.
52 YOM reports that the washer started producing a banging sound and moved violently. The fram of the spinning assembly has one of its supports severed, and the other 2 had severe stress cracks. Consumer states unit could have cause flooding or fire.
44 YOF's clothes washer was emitting burning rubber smell & shutting off during cycles before completion. Service technichian informed her that bearing malfunction was to blame. Consumer believes the machine to be dangerous & fire hazard.
When the washing machine completed the rinse cycle, the water did not drain out of the washer. Smoke began to emit from under the bottom & back of the unit. A t-shirt & couple of towels were in the washer were singed. The owner unplugged the unit from the outlet.
Paint is peeling & blistering inside lid cover & on edge of drum of washing machine. Pieces of paint are irritants to skin & damage certain fabrics if not removed prior to drying. Consumers were injured with no medical attention or first aid received.
Consumer reports that the washing machine is causing smoke when washing clothes. Consumer says that the manufacturer repaired it one time about 10 months ago and now it is happening again for which the manufacturer has told would charge unless there is a fire.
Consumer has continuously experienced a mildewy smell which comes from mold which grows around the door opening of the Front Loading washing machine. Eventhough consumer continue to clean it with bleach, it has become worse as time has passed.
Over past few months mildew smell was coming from washer & clothes. Consumer found washing machine full of black mold. Consumer believes that it may contributed to niece & nephew's allergy problems, that have landed them in specialty clinics & hospitals.
Consumer's washing machine caused problems, so extended warranty was purchased. Machine was tearing consumer's towels. Machine cracked a pipe & caused flooding in laundry room. Consumer had to pay for plumbing repairs associated with damage done by unit.
When consumer's washing machine is plugged into outlet sparking occurs. When other devices are plugge into same outlet, there's no sparking. Two repair technicians sent by manufacturer advised that it was normal. Electrical outlet was tested to ensure correct wiring.
A 43 YOM report that main wire harness of the washing machine burnt out & emitted lots of smoke. It did not trip the breaker.
Consumer reports that the front loading washing machine leaks water out the front, doing only wash cycle, then shuts down and reads NF every load.
55 YOF stated that about 6 months after purchased this washing machine she noticed water leaking onto floor underneath of unit. So-called defective bellow was replaced. About another 6 months following replacement she experienced same problem again.
Maytag Maxima MHW6000XW2
Consumer reports that the washer "exploded" while in high speed spin, damaging the dryer next to it. He says the top was blown off & each side was bent out about 6 inches. The metal drum was shredded & the other interior parts were destroyed. Oil was sprayed on the wall.
The consumer stated that whenever the washer was on spin cycle it would make a loud noise. A service representative was sent out & he was advised that the bearings were damaged. On 1 incident, when it had almost completed its cycle, smoke emitted from the rear of the unit.
Consumer reports that there is dangerous mold build up in the washing machine which is persisting despite her using all recommended methods for preventing/eliminating the problem. She says that it is bothering the allergies of her family members and making her kids sick.
Front loading washing machine started tripping GFCI provided by manufacturer. Consumer replaced GFCI unit, but problem continued. 65 YOF received severe electrical shock no first aid. Smoke detector was set off. Technician found burned wire & arc marks on bottom of washer.
Washer's tub is made of plastic & has sharp, square edge along the top. 66 YOM stated that when he was adding clothes to the washer, his hand rubbed along this edge, scraping off enough skin to cause bleeding. He received first aid from non-medical professional.
Maytag Neptune MAH6700AWW
Consumer says while washing a load of towels the washing machine started making a thumping noise. She says after the cycle finished she opened the door and a huge piece of glass slid out falling on her foot that happened to be covered by some other laundry and escaped injury.
Consumer says when the washer is started, excessive water runs inside. He says a code "OE" comes on on the display and then it overflows, leaking out of the front door. Consumer says the unit is experiencing the same hazard as in Release #07-135.
Consumer stated that while lid was up washing machine turned on by its own & it over flooded. Unit was turned off. She contacted retailer & machine was repaired. She thought machine fixed but after awhile similar incident happened again.
Maytag 5000 Series MHWE550WR01
Washing machine was found to be leaking into drain pipe. 42 YOF discovered that wash tub was cracked & leaking wather & splashing onto electrical connections. She unplugged unit & dumped water from machine tub. She found plastic seam that was cracked 4 " in length.
Maytag 2000 Series MHWE201W00
Consumer reported that this Washing Machine is leaking water & made harsh noise. Consumer took top off machine & noticed that it was working while water was being sprayed all over electrical parts & not shutting down.
Front loading washer "exploded" during high speed spin cycle. The top was blown off the machine & each side was bent out. The metal drum & other interior parts were broken, bent & destroyed. Plastic & metal was strewn around room. Drier, sink & wall damaged.
48 YO consumer reported fire in washing machine. No injury was reported.
Maytag Neptune MAH5500BWQ
Water in the washer doesn’t extract and it’s causing mold around the edges inside the washer. Consumer's mother has same washer & is experiencing same problem. He noticed water did not extract properly the first time he used the washer.
Maytag Centenniel C34523435
Consumer reported that she woke up in middle of night & found washer running, however situation didn't register with her so she pushed cancel then returned to sleep. Few days later she & husband returned from being out to find washer running, they turned it off & unplugged.
46 YOM stated washing machine has severe out of balance problems which pose extreme hazard falling off of pedestal areas. Washer is extremely heavy & could seriously injure someone. Washer was repaired d/t it was rocking so badly & it fell off of pedestal & crashed into wall.
Washer has mold growing in rubber door gasket. It also doesn't drain properly, leaving stagnant water in rubber gasket. There is strong odor from machine, which can't be removed even with multiple bleach cleanings.
Consumer tried recommended fixes from mold growing on washer. Using bleach does not kill mold. Consumers have mold in door gasket of machine.
Washer was not worked correctly since consumer purchased it. Machine was shaking excessively & not draining water. Control panel was replaced. After repair she used washer on two occasions but recently she heard loud noises & noticed washer was shaking & water didn't drain.
The homeowner reported hearing a loud noise coming from the washing machine before the fire started. A part broke off the bottom of the machine and a melted pile of plastic was found burning under the washing machine when we arrived.
Maytag Epic Z MHWZ600TW02
Consumer reported that the there are constant issues with mold buildup in the Washer's door bellow (seal) and detergent bin. Consumer had to replace the bellow twice.
84 YO consumer heard loud bang while washer was doing small load of towels. Consumer noticed smoke coming from around tub & shut off breaker. Consumer heard another bang, & at that point flames shot up around washer. When FD came washer was still burning.
Caller is reporting her washer had problems the second week of ownership. Repair tech diagnosed that the washer needed to be replaced because the ball joints were defective & causing some burning odor. When removed the unit, they noted that her carpet was burned beneath it.
48 YOM stated that washing machine began to violently throw itself around room, causing parts to break off & be thrown in various directions. One of parts that broke loose was 12" by 8" concrete block, which could easily have become fatal projectile.
The washer caught fire filling home with smoke. No damage other than the contents of the washer and the washer itself. The company's repairman indicated total loss due to fire in the control panel and tub area. The unit was on a normal load in the spin cycle.
The consumer stated that she recently found lots of mold on the seal of her washer.
Maytag Neptune MAH5500BWW
The front-loading washing machine has a buildup of mold all around the gasket. Consumer had bleached it, peroxided it, cleaned it with vinegar and nothing helps. She left the door open, but then the mold spores are free to come into the home.
Maytag Maxima MHW6000XW2
37 YOF reports the metal ring in the washing machine gasket came out & obliterated the entire load. Just shredded clothes as well as shredding the gasket. The technician put in a new ring & a new gasket. Later, the unit started leaking & the entire gasket is covered in mold.
23 YOM has a front loading washing machine that has mold on the gasket. Consumer has tried everything to clean it with no success.
A 53 YOF said their washer has mold & even after cleaning with bleach, the mold persisted. Consumer suffered sinus problems & she had a surgery & she was later hospitalized for allergy related hypoxia & asthma. She believes that this all stems from the mold issue with washer.
Maytag Neptune MAH5500BWQ
The consumer stated that their front loading washer has mold and clothes are smelly.
Consumer said that this washer developed mold within a couple months of being purchased. The consumer first noticed mold in the seal of the door then later on the soap dispenser. It began to spread substantially. Consumer is unsure if he & his family developed health issues.
Maytag Bravo XL MVWB850YW0
Consumer cannot access all parts of washer to clean without voiding warranty due to mold buildup. To clean it, drum must be removed, the water sitting at the bottom of the outer drum siphoned out and the all parts washed in bleach.
Purchased to replace recalled washing machine. This unit has the safety problem as the other, if machine is unbalanced on the spin cycle, it will violently vibrate & shake. I believe the machine would shake itself apart if left unattended. It appears there is no shut-off.
48 YOF consumer's front loading machine has black mold. Consumer visited doctors and was on different medications. Consumer is scared to wash and wear clothes from this machine. Consumer states this is a big hazard and should be recalled.
My washing machine is vibrating so hard that it is bouncing around the floor & recently this vibration caused the lid lock to break. I have tried to have it repaired once with no luck. I am concerned that this vibration could harm one of my children or break an item in house.
The consumer stated that while washing a king size mattress cover and bed linen, the top load washer exploded - the washer machine housing or casing, tub ring, and tub were warped and bent. The washer was displaced 2 to 3 ft and the wall and the dryer next to it were damaged.
Washing machine was on final spin cycle. Consumer heard booming sound & when she checked, door of unit had blown open. Soap dispenser was across room. Plastic parts were scattered across room. Rubber seal was pulled away from opening; sides & back of unit were buckled.
41 YOF reported that washer has developed strong mold odor. This odor developed despite routinely using clean washer cycle & leaving lid open when washer is not in use. It is now to point where it causes 41 YOF to have a tight chest & sore throat.
61 YOF consumer has black mold in the dispenser cavity of washing machine. Consumer states that this may be periodically replaced or be living with the mold. There is no way to clean the area. Consumer will be responsible for replacement once warranty will end.
Consumer reports that the washing machine has black mold in the soap dispensing cavity. Consumer states the mold cannot be removed.
Maytag MHW5100 DCO
The consumer reported that a short time after her 35-YO daughter started the washer (front loading) on a small load of laundry, the family heard an explosion. It was found that the washer had exploded and pieces of it were scattered around the laundry room.
Maytag Neptune MAH8700AWW
The consumer stated that the washer had been running for about 20 minutes with only a half load of clothes when the instrument panel started clicking and smoking, and then some of it melted before they were able to pry off the panel and spray it with the fire extinguisher.
The consumer reported mold in the seal of the front load washing machine.
While in "Extra High" spin cycle washing machine went out of control causing blow-out of plastic panels. Soap holder drawer, bottom & top panels were flying off & hit walls. Tub continued to spin & unit continued to move. Unit stopped only when power was shut down.
Consumer indicated that door of Top-Load Washer malfunctions. Service technician attempted to repair it, but after repair door continues to malfunction. Door is not locking during wash cycle & consumer unable to open it after wash cycle is finished.
Consumer's washing machine has an unsafe washer basket which vibrates violently during spin cycle. The washer thus shakes violently and basket actually hits sides of washer. Washer becomes unstable and moves across the floor. Consumer states this is a safety hazard.
An electric washing machine started a house fire. The fire was contained to the laundry room area. The fire caused $2,350.00 in property damage and $850.00 in content damage. FF responded to scene.
The consumer reported that after each wash, water doesn't completely drain all the way which allows mold to grow in the bottom of the drum of the washing machine. The consumer indicated that the reason they found this out was the disgusting smell of the laundry.
Maytag Bravos MVWB835DW
Consumer and 72 YOF spouse used the washing machine at home and it stopped working. It produced a burning plastic odor. A service technician examined the unit and found burned/scorched wires under the control cover.
Maytag Bravos MVWB855
Consumer reports that their 3 year old top-load washing machine exploded in the laundry room. The washer during spin cycle exploded drum from the housing & sheet metal tore open. Consumer is concerned the washer is dangerous and is a safety issue. No Injuries Reported.
Maytag Maxima MHW5100DC0
35 YOM consumer reports that the wash gasket on the washing machine is getting mold. This is unsafe and a health hazard.
Washing machine has broken twice in same place, plastic broken on door. It caused metal hinge to be exposed. Door fell on arm. It broke after was replaced in exact same way, was washing clothes. Plastic pieces were imbedded in clothing. Reportedly, 14 MOF was involved in it.
Lid on top-loading washer fails to stay in open position d/t lid underside is made of plastic & it deteriorated after one year of use. 70 YOM stated that defective lid can fall and injure someone. Small plastic parts break off & fall into washer & become attached to clothing.
The consumer reported, that the front load washing machine exploded and left a hole in the consumer's home ceiling.
View All +