SAMSUNG MICROWAVE OVENS PROBLEMS
Information about the problems and breakdowns of Samsung microwave ovens that were reported from 2009 to 2022.
Common problems: burning, electric shock, explosion, fire, glass shattering, melting, noise, overheating, sharp edges, smell, smoke, turning on/off.
Faulty modules: buttons, control board, display, door, fan, filter, glass, heating element, rack, screen, sensor, timer.
Recalls
1 safety recalls announced
Samsung Over-the-Range Microwaves Recalled Due to Shock Hazard
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Date: 11/5/2009
If an installation bolt comes in contact with an electrical component inside the unit and the microwave is plugged into an ungrounded outlet, it could create a shock hazard.
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Problems
136 issues reported
Samsung MW55930
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Date: 3/14/2011
the microwave oven started to operate without being programmed. consumer cancelled operation. the unit was hot.
Samsung SMH9187ST
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Date: 3/28/2011
Microwave was in use when electrical shocks started flying and the electrical fuse shut down. After that, it no longer worked.
Samsung MW1080STA
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Date: 5/25/2011
Consumer reports that the microwave oven has started turning on by itself. Consumer is concerned that this product posse a fire hazard if the unit were to be left plugged in.
Samsung SMH9187ST
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Date: 8/24/2011
58 YOF set food up in microwave, where glass tray inside would not go around. She noticed a burning smell coming from kitchen. Inside of microwave was engulfed in flames. Fire burnt itself out & glass dish & roller guide ring's center were melted.
Samsung SMH9187W
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Date: 10/11/2011
Consumer's microwave oven is starting spontaneously on its own (empty) & runs continuously until stopped. It runs in "popcorn" mode according to display. Consumer's concerned that it's fire hazard.
Samsung SMH8165W
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Date: 2/23/2012
Consumer says she put a raw potato in the microwave oven and pushed the potato sensor cook button. After 5 minutes or so the oven was still running and flames were shooting up from the potato inside the oven. A technician replaced a part and told her not to use sensor cook.
Samsung SMH9187ST
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Date: 3/9/2012
Consumer stated that microwave was off, when he heard noise & noticed that glass lens that cover bulb below microwave, had broken & fallen into contents of food he was preparing on electric range below microwave.
Samsung SMH8165ST/XAA
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Date: 3/20/2012
Consumer was opening microwave door, when it was in "off" position. She was shocked by microwave, but wasn't injured. The next day she saw that light underneath microwave was on. She turned it off & it came back on by itself several times before she unplugged microwave.
Samsung SMH9187B
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Date: 6/26/2012
44 YOF placed potato in microwave & pressed "Potato Cook" button. Within 5-7 minutes, microwave started billowing out smoke & she could see flames, arcing & sparks inside microwave. She opened door to stop unit & inside was black & glass was burnt & plastic tuner was melted.
Samsung MT1066SB
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Date: 6/27/2012
Consumer stated that this microwave has been going on by itself for at least year if left plugged in. It will beep twice, then run for while, then stop. When it stops, consumer has to press stop before starting again, unlike normal run.
Samsung SMH9187ST
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Date: 8/3/2012
Consumer reports that the over-the-range microwave oven apparently came on by itself. He says he came back home and found it running with nothing in it. When he opened it to allow it to cool off, it was extremely hot. It no longer works now and shows an SE error code.
Samsung SMH9187ST
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Date: 8/6/2012
consumer reported that the microwave oven had an "SE" error warning. consumer cleared the error & then proceeded to cook some food. The food was removed. About 2 minutes later the microwave oven started itself cooking on the "baked potato" mode. fire hazard.
Samsung SMH9187ST
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Date: 8/21/2012
Microwave turned on and heated on it's own. Consumer unplugged it, waited 30 minutes & plugged it back in. The unit retstarted itself again.
Samsung SMH9187ST
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Date: 9/5/2012
Consumer reports that the over-the-stove microwave oven turned itself on. He says a few days later it happened again. He says they were home both times this happened, otherwise their house could have burned down.
Samsung SMH9187
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Date: 9/6/2012
34 YOF was in kitchen when over-range microwave turned on, uncommanded. She tried to turn it off by pressing buttons on control panel, but it was unresponsive. She needed to open door for unit to stop & then words "SE" displayed on display. She unplugged microwave.
Samsung SMH9187W
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Date: 9/20/2012
Consumer reports that the microwave oven will turn on and begin cooking without any user input.
Samsung SMH9207ST/XAA
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Date: 10/9/2012
54 YOM reports that the glass cover of the cooktop light on the bottom of the microwave oven gets extremely hot. He burned his hand between his thumb and wrist on the cover. He applied first aid himself. The injury turned deep red and took two weeks to heal.
Samsung SMH9187B
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Date: 11/5/2012
Consumer stated that above range microwave oven comes on in "popcorn" mode randomly without any prior inputs on the keypad.
Samsung MW650WA
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Date: 12/26/2012
Consumer went to the kitchen and the microwave had turned itself on; it was very hot and smoking. Consumer doesn't know how long the unit was running. Consumer unplugged unit and reported incident to manufacturer.
Samsung SMH2117S
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Date: 1/21/2013
Consumer reports that the microwave oven started beeping on its own. A week later, the exhaust fan would turn off and on, like it was trying to start, then it would stop. Within another week, the exhaust fan and the hood light would start to cycle on and off by itself.
Samsung SMH9187ST
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Date: 1/29/2013
Consumer had several occasions when the microwave oven emitted loud noises. On one incident, the unit was beeping. The oven was empty, door closed & turntable was not turning, but the light was on. The consumer kept trying the stop button but the beeping would not stop.
Samsung SMH8165ST
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Date: 1/30/2013
Consumer reports that her microwave flashes numbers on the display when it is in use. On on incident the microwave turned on by itself. She was told to unplug the unit when not in use. She is no longer using the microwave and it remains unplugged.
Samsung SMH9207ST
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Date: 2/21/2013
An 80 YOM reports that after taking out item being cooked & closing the door, microwave started to emit a buzzing sound & the display displayed Set Clock. After setting clock everything looked ok. Later, the unit was buzzing again & inside turntable was too hot to touch.
Samsung SMH9187ST
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Date: 4/24/2013
Microwave randomly turns on & begins cooking on its own to the point of creating burn marks in the oven. Consumer is concerned about fire hazard.
Samsung SMH207ST
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Date: 5/9/2013
Consumer reported that over range microwave oven has begun turning on on it's own. Unplugging is the only way to stop it.
Samsung SMH9207ST
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Date: 5/28/2013
Consumer reports that the microwave oven starts by itself and runs continually until someone opens door or presses cancel. Sometimes it'll continue to run after the door is shut after one of these occurrences. This has happened several times and now happening more frequently.
Samsung SMH9187ST
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Date: 5/28/2013
consumer reported that microwave oven turns on "baked potato" mode randomly & runs when no one has pushed any buttons. It gets hot & beeps couple times as though something has just finished cooking. Consumer unplugged it & when plugged it back in, it started doing it again.
Samsung MW4592W
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Date: 6/3/2013
A 32 YOM reports microwave started by itself for about 1 min and the turned off with a electrical sound. He unplugged the microwave and opened the door & found both the door and the rotate glass very hot & emitting a plastic burnt smell.
Samsung SMH9187W
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Date: 6/26/2013
Consumer heard an unfamiliar beeping coming from the kitchen. Upon investigation, the consumer observed the led screen on the microwave displaying E/13. The consumer went to the unit & felt substantial heat near the unit. The control pad buttons were not responsive.
Samsung SMH9187W
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Date: 7/8/2013
68 YOF was away for two weeks. When she returned she was reading & heard microwave "bing" &start running on its own. It said "baked potato." She turned it off, unplugged it & waited for about an hour. She plugged it back in & within a minute, it did same thing as before.
Samsung SMH9187W
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Date: 7/11/2013
The consumer reports that the microwave oven goes on by itself.
Samsung SMH9207ST/XAA
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Date: 7/14/2013
60 YOF heated cup of coffe & while opening microwave door notice that it stuck, as if it was too be for opening. She touched glass turntable & burned her finger. Unit was hot outside & hot enough inside to heat measuring cup of water while being off. It was unplugged.
Samsung SMH9187W
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Date: 7/16/2013
Microwave turns on randomly and control panel becomes unresponsive and unit has to be unplugged. This has happened a dozen times and does not seem to happen according to any patterns.
Samsung SMH9187ST
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Date: 7/31/2013
Consumer reported that while microwave oven is in use error message-SE - on keypad comes up. Once error message -SE starts microwave can turn itself back on and cook without notice. 56 yom burned his hand while using the microwave oven.
Samsung SMH9207ST
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Date: 8/5/2013
A 54 YOF burned her hand on the light underneath over the stove microwave. I had left the light on while I was cleaning the stove and the then touched my hand to it. It was hot enough to cause blistering.
Samsung SMH1816S
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Date: 9/11/2013
The consumer stated that his microwave oven starts cooking without any command after the door is shut. The light remains off, the turntable doesn't spin, the readout doesn't indicate it's cooking and the timer remains off. It keeps on until the door is physically opened.
Samsung SMH9187ST
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Date: 9/19/2013
The consumer says they came home to find their microwave oven too hot to touch both inside and out. The display had code SE or 5E. Also the cabinet that houses the over-the-range microwave was hot.
Samsung SMH1611B
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Date: 12/14/2013
Consumers noticed microwave coming on by itself. Technician replaced electronic key pand. Microwave started flashing if on and off again. They received an offer to have key pad replaced again.
Samsung SMH9187ST
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Date: 1/13/2014
The consumer stated that she heard a noise. She went to see what it was and discovered that the glass in the door of the microwave oven had exploded. She also stated that the oven was not in use at the time, but had been used earlier that morning.
Samsung SMH1622W
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Date: 2/25/2014
Consumer bought microwave & noticed that this microwave turns on all by itself randomly without pushing any buttons.
Samsung SMH918ST
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Date: 3/24/2014
Consumer could hear hum coming from microwave. Cabinet above unit was hot to touch. He fix problem by replacing magnetron. More than year later problem reappeared. He placed cup with water in microwave & 10 seconds later water was hot even he didn't push any buttons.
Samsung SMH1816S
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Date: 3/26/2014
The consumer reports that the over-the-range microwave oven burst into flames, while not being used. A person was at home who noticed the smoke and saw the flames and put the fire off with water from the kitchen sink.
Samsung SMH2117S
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Date: 4/1/2014
The consumer stated that the over-the-range microwave oven caught on fire while popping popcorns.
Samsung SMH9207ST
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Date: 4/7/2014
49 YOF reported that light on microwave got so hot it broke glass. She purchased new piece of glass & replacement glass exploded when she was cleaning up. Glass went flying across room. She stated that when light is turned on it is so hot that she can't touch bottom of unit.
Samsung SMK9175ST
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Date: 5/26/2014
Microwave during use made a loud explosion noise followed by sparks & flame coming from its top vent & charred the cabinet. The capacitor had blown up. I noticed the explosion had cracked the plastic support holding the mounting screw & burnt the transformer connections.
Samsung SMH9187
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Date: 7/22/2014
The consumer stated that an error message SE appeared on the microwave oven and the keypad would no longer respond. After a week, with the message gone, she plugged it back in. Within 2 minutes, the unit turned itself on and started operating in baked potato mode.
Samsung SMH9187ST
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Date: 7/22/2014
Consumer stated that this microwave oven starts by itself multiple times with the display showing 'Baked Potato'. It does not respond to the keypad when this happens and will stop only if the door is opened. If left unattended the unit will run continuously and can overheat.
Samsung SMH1987ST
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Date: 9/11/2014
Consumer's 24 YOF daughter heard a beep in the kitchen at night and saw that the microwave had turned on by itself. She had to unplug the microwave. Consumer states that earlier one of the sensors on the bottom plate behind the control panel burned up.
Samsung
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Date: 9/11/2014
Consumer reports that the microwave oven turned on by itself to the popcorn setting. Consumer was at home and noticed it turn on. Consumer had to unplug the microwave. The microwave turned on by itself again a few minutes after it was plugged back in.
Samsung SMH9187ST
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Date: 10/14/2014
The consumer reports that this over-the-range microwave oven starts spontaneously and runs until it overheats. At that point a sensor turns it off but it is hot enough to start a fire.
Samsung SMH9187W
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Date: 10/29/2014
Over-the-range microwave powers on by itself. It selects read out from panel. He would turn it off & reset unit, but incident would re-occur. He has unplugged microwave to prevent any damages. He feels that unit is potential fire hazard.
Samsung SMH1816S
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Date: 11/13/2014
The consumer was making microwaveable popcorn in her over-the-range microwave oven using the "popcorn" program button when the door gasket melted and scorched. The melted material clung to the inside of the microwave when she opened the door at the end of the cooking cycle.
Samsung SMH9187ST
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Date: 11/25/2014
I purchased an over the oven Microwave. On one incident, the microwave flashed “Baked Potato” and turned on automatically. I unplugged the microwave, plugged it back in, and in about 5 min, it happened again. Concern is that the microwave will catch on fire.
Samsung SMH1816S
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Date: 11/30/2014
The consumer stated that when she started the microwave oven to warm food, it suddenly started sparking from the side of the unit behind the control panel. A repair person found that the transformer and capacitor had shorted/burned up. The wires connecting the two also melted
Samsung SMH9187W
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Date: 2/8/2015
The consumer stated that their microwave oven turned itself on with nothing inside it. It beeped when it turned on and beeped three times when it turned itself off several minutes later and was found to be quite hot and smelled of hot plastic and metal.
Samsung SMH9207ST
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Date: 2/23/2015
While cooking on our four burner cook top, the glass that covers the bulbs under our microwave shattered and fell onto our cook top. Over the range microwave vents out to the exterior of the home. It seems that the heat of the cook top caused the bulbs glass cover to shatter
Samsung SMH1816
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Date: 3/13/2015
Consumer reported that microwave turns on automatically without starting it. Inside turn table glass gets extremely hot & not safe to touch. Consumer was injured, no 1st aid received. Consumer kept microwave door open to avoid automatic turn on.
Samsung SMH1622S
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Date: 3/31/2015
When I open the door to place food in the microwave, the microwave turns on while the door is still open. I have contacted the manufacturer about this issue and my safety concern.
Samsung SMH1816S
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Date: 4/14/2015
Within 2-3 seconds of starting the microwave oven to heat up carrots in a glass container, the consumer heard a large "POP" and saw some sort of flash inside the microwave. Separately, in the past at least 4 times, the unit has started spontaneously when closing the door.
Samsung SMH1816S
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Date: 4/23/2015
54 YOM and 53 YOF report that the microwave started arcing and throwing sparks inside the casing. This occurred multiple times. Consumer consider the microwave to be a fire hazard. Consumer disconnected the unit.
Samsung SMH1816S
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Date: 4/27/2015
18 YOM used microwave to reheat pizza. Next morning consumers awoke to smell of burning metal & film in air. There was black ash in unit & burn scar near fuse box area. Glass plate broke in consumer's hand when she took it out. There were burn marks on side of cabinet.
Samsung FMH9187W
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Date: 7/6/2015
Caller stated that his over the microwave oven starts up by itself. He stated that whenever this happens it turns off itself and display an error code of error-13. This incident occurred twice. He has since unplugged the unit to prevent a fire.
Samsung SMH9187ST
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Date: 8/9/2015
The consumer stated that their microwave oven turns on without any entry with the keypad. The consumer is concerned the unit is a fire hazard and can no longer be left plugged in.
Samsung SMH9187ST
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Date: 8/18/2015
Consumer reported that microwave oven occasionally displayed "SE" error code which can be cleared by removing power from unit. Recently unit turned on with no user input & ran until power cord was removed from wall outlet.
Samsung SMH9187ST
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Date: 8/24/2015
The consumer stated that the microwave oven started on it's own 3 times in popcorn mode without anyone present in the kitchen. Initially the Stop/Clear button worked to turn it off, but the third time that did not work and the door had to be opened to stop the cooking cycle.
Samsung MC17F808KD
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Date: 8/25/2015
43 YOM stated that microwave is selecting options (i.e. temperature/time ) & turning light on & off on its own. Recently it selected convection oven temperature of 350° & turned oven on & it wouldn't stop heating after door was opened until unit was unplugged.
Samsung SMH9187B
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Date: 8/31/2015
Microwave was beeping & error code 5E or SE was flashing in display. Consumer opened door & tray was warm & scorched. There was no response to touch pad. Consumer unplugged unit & plugged it back in. Display returned to normal, & few seconds later started beeping again.
Samsung SMH7185STG
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Date: 9/18/2015
The consumer stated that the microwave oven was being used to heat glass of milk when arcs started and the side of the microwave where the electronics are caught fire. The consumer stated that there was no metal in the microwave, and it was clean.
Samsung SMH8165STE-XAA
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Date: 9/22/2015
Consumer stated that the glass on the microwave door exploded spontaneously. The consumer stated that the unit was not in use when it happened. The consumer stated that the glass shattered all over the floor. The glass is safety glass and so she was not injured.
Samsung ME16H702SES
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Date: 10/9/2015
35 YOM reported that he was attempting to heat up popcorn in microwave. Within 5 seconds light started to flicker, then sparks came out thru top, then smoke started to come thru top of microwave. He immediately opened door of microwave & unplugged it.
Samsung ME179KFETSR/AA
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Date: 10/23/2015
Microwave issues: 1) During start of cooking cycle, unable to stop the process-potential fire hazard. 2) Placing food into oven, closing the door, & control panel is non-responsive-malfunction. 3) Hearing microwave beep, & prompt itself to start cleaning cycle-fire hazard.
Samsung SMH1816B
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Date: 12/31/2015
47 YOM reported that over-the-range microwave shot violent blue flames from the back inside with a loud arcing noise. He was able to stop it in time.
Samsung MC17F808KDT
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Date: 1/10/2016
58 YOM's microwave oven changes settings without touching keypad. The lights change brightness, turntable turns on & off & some cooking modes are selected. He said keypad, dimply & circuit boards were replaced & the problem stopped temporarily but then returned.
Samsung SMH1816S
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Date: 2/4/2016
When I removed food from a microwave & shut the door, the heating component of the unit then turned itself back on. The light does not turn on when the door is shut. Whenever the unit door is closed, it instantly begins heating up & does not turn off unless the door is shut.
Samsung SMH1713B
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Date: 2/20/2016
Microwave has a buzzing noise & a cup filled with cold water showed that as soon as the door is closed, magnetron turns on at full power. The only way to turn off the microwave is to open the door (this stops the buzzing & heating) or to unplug it.
Samsung SMH1816W
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Date: 3/14/2016
After heating food in the microwave oven, when the food was removed and the door closed, a hum was heard coming from the microwave. The consumer opened the door and the hum stopped and when closed again, the hum resumed and smell of burning electrical wire started.
Samsung SMH9187ST
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Date: 3/16/2016
When consumer came back home after 8 days vacation, she noticed the microwave was running - indicating that it was cooking baked potatoes. The glass door was very hot. The consumer hit the stop button & the unit turned off. 2 or 3 minutes later, the unit came back on again.
Samsung
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Date: 3/23/2016
19 YOM reported that when he opens microwave door it seems to be running because light & fan turn on. He put bunch of tinfoil in microwave, & opened it very slightly so it would run, & nothing happened. He tried this with water & water didn’t heat.
Samsung Magic Chef MC1002WB
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Date: 3/29/2016
Consumer was awaken night by a humming sound coming from his kitchen. He noticed that the microwave was on with the front panel flashing '000;' the unit had turned itself on. He tried turning off through its front panel & it would not respond & had to unplug the unit.
Samsung SMHO207ST
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Date: 4/19/2016
Microwave it did not stop after use & continued running. Consumer tried to it shut off & then power completely went out. Later consumer found microwave running & inside door panel was melted. Microwave was extremely hot & would not shut off & had to be unplugged.
Samsung SMH1713S
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Date: 5/5/2016
It is reported that Microwave's magnetron tube transformer failed, filling room with acrid smoke. A 60 YOM was injured, he did not receive first aid or medical attention.
Samsung SMH9187ST
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Date: 6/8/2016
25 YOF consumer states that upon returning home, electrical smoke smell was present. Her fiance followed smoke to kitchen & discovered that microwave was not working. Upon opening microwave, smoke got out. Microwave got scorched & turntable shattered. He unplugged the unit.
Samsung ME16H702SEB
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Date: 6/11/2016
Microwave continues to run i.e. fan, turntable, magnetron at end of cooking cycle with door open. Closing door stops it from running. Repeated attempt at stopping unit by pressing "STOP/Clear" button doesn't stop it. 58 YOM disconnected & reconnected power twice to no avail.
Samsung ME21H706MQG
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Date: 7/6/2016
After 2 months refrigerator's ice maker no longer worked & had to be replaced. Microwave oven stopped functioning properly. Microwave stopped working completely, loosing power & display. 68 YOF burned finger pads when she touched right side of unit.
Samsung ME21F606MJ
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Date: 7/7/2016
Consumer is reporting that his over the range microwave oven is turning on by itself with door closed. This occurs when the door is open then closed. Consumer feels that this microwave oven poses a fire hazard.
Samsung SMH9187ST
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Date: 7/26/2016
Caller is reporting about her over the range microwave. Caller's husband had awakened & heard sounds coming from the kitchen, once he got there he saw that the microwave was running by itself while displaying an SE code.There are no injuries being reported.
Samsung SMH1926S
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Date: 8/21/2016
My over the range microwave self activated it's lamp & exhaust fan. I was unable to turn off either feature, except by opening microwave oven door. I pulled power cord & upon repowering microwave function normally, except lamp & fan are not powered by switch activation.
Samsung ME20H705MSS
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Date: 8/25/2016
Glass under the microwave shattered while someone was cooking on the range. Glass fragments fell into the cooked food (which was thrown away.)
Samsung SMH9187ST
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Date: 8/26/2016
Caller was in another room in her home & walked into the kitchen then noticed that her microwave was running, was extremely hot, that it was continuously beeping. She couldn't turn it off. She obtained a ladder to climb up & turn the unit off.
Samsung MW1245WB
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Date: 9/7/2016
The consumer stated that she came home after a few hours and found her microwave running. It probably had numbers 3:40 on the screen. It had a burning smell. She unplugged it and the inside looked light gray. She plugged back in and tried setting the clock, but nothing worked
Samsung ME21H706MQS/AA
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Date: 10/21/2016
Over-the-Range Microwave was purchased new & installed recently in my rented condo - my tenants reported to the management company that shortly after it was installed that the microwave was "smoking & has a large hole in the side" where the microwave device is housed.
Samsung ME21H706MQS
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Date: 11/7/2016
My sister was microwaving oatmeal in a bowl when [39 YOF] I heard a pop & there was a flash of light. There were flames inside microwave, I shut it off, fire was smothered out. FD checked it & said there was a hole burned through side of microwave that touches my cabinet.
Samsung ME18H704SFS
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Date: 11/7/2016
72 YOF purchased a microwave with a new stove, four weeks ago. After using the microwave, it caught fire and melted the inside. It was replaced with a new one.
Samsung ME21H706MQG/AA
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Date: 11/30/2016
Consumer reported that microwave while it was in use for a minute, a few seconds later the room was filled with smoke. She opened the unit and there were sparks emitting from the right interior; she could see the electrical wiring from where the covering had melted.
Samsung ME21H706MQS
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Date: 1/3/2017
Consumer put a bag of popcorn in the microwave & set the timer for 2 minutes. About 3 seconds later, he heard a pop & noticed flames inside the microwave. The consumer opened the unit & used a rag to put out the fire. The microwave has burn damages inside.
Samsung SMH 1713S
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Date: 1/17/2017
Microwave wall unit caught fire & wasn't being use at that time. Consumer heard explosion in kitchen & found unit on fire (sparks coming from light inside of unit, smoke & running in On mode) as it being used. Consumer, 81, his spouse & child sustained minor injuries.
Samsung MC17F808KDT
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Date: 1/29/2017
The consumer stated that the microwave/conventional oven changes setting and turns on lights and fan by itself. The consumer stated that this happens 2-3 times a day, 3-4 daus a week. The consumer is concerned that this may be a fire hazard.
Samsung ME18H704SFS/AA
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Date: 2/2/2017
Consumer was reheating food in the microwave. Popping sounds were heard and unit was unplugged. When she opened door, smoke filled the house. Inside of unit has melted. Cabinets above unit are scorched. Technician came but no repairs were done. Food caused the fire.
Samsung ME18H704SFS
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Date: 2/14/2017
37 YOF consumer was using baby bottle sanitizer in a microwave. She put sanitizer inside the microwave and heard popping sounds. Microwave was on fire. She got fire extinguisher to put out fire. The microwave was damaged, but nothing happened to sanitizer. Unit was unplugged.
Samsung ME21H706MQG
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Date: 2/16/2017
67 YOF used microwave without using any of special features. Eleven days later, microwave burst into flames while she was heating an enchilada. It was melted plastic on side of unit that caught fire. Fire department felt that microwave defect caused fire.
Samsung SMH9187ST
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Date: 4/26/2017
The consumer reported that the microwave was getting hot around where the bulb is located. He took front of it off for inspection and noticed that the front panel of the microwave is cracked due to the heat and the surrounding bulb area also has parts melting.
Samsung ME18H704SFS
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Date: 5/19/2017
The consumer stated that while using a brand new microwave oven and heating a frozen meal as per the instructions, flames began to come out of the top of unit 2 min into the cook time. Flames were still going after the power was cut. A hole was burnt into the top of the unit.
Samsung ME18H704SFS
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Date: 9/25/2017
Consumer woke up & noticed discoloration on front of microwave. Consumer tried to clean it. Consumer opened door & noticed interior door had oval side burn hole at bottom & couple of inches above it. Rack showed evidence of being burned as well. There was fire in microwave.
Samsung SMH1622W
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Date: 9/27/2017
A microwave caught on fire inside an apartment. The 20 YOF tenant noticed flames and used a fire extinguisher. The fire spread and she and two roommates exited the apartment. The sprinklers activated and extinguished the fire. Firefighters responded. Cabinets were damaged.
Samsung ME18H704SFS
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Date: 1/3/2018
63 YOF consumer's microwave glass turntable shattered. Consumer could not do anything since unit was out of warranty.
Samsung ME16H702SES
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Date: 4/6/2018
Timer of microwave hit zero & submitter removed food. She closed unit & it would begin to run again. This has happened maybe 20-30 times since 1st incident. Microwave has even spontaneously cut on by itself & continuously ran. She has to shut off breaker to get unit stop.
Samsung SMH7174WC
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Date: 5/3/2018
Consumer reported that microwave started on fire behind the control panel after heating up a left over. It was sparking and blowing ash into the oven compartment.
Samsung ME21K7010DG
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Date: 8/8/2018
Consumer purchased a microwave. It would start on its own. Numbers would be selected, lights would turn on, vent and even heating element. This was occurring all the time. Tech fixed it, but problems reoccurred. Manufacturer suggested to replace microwave instead of repair.
Samsung ME18H704SFS
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Date: 8/21/2018
Consumer had problems with microwave from very first week. Unit has an exhaust fan with a screen that shoots out of the microwave & at times shoots across kitchen. Consumer is reporting this as a serious burn & injury hazard since screen could hit whomever is using the unit.
Samsung MS14K6000A5
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Date: 8/29/2018
Microwave completed three minute heating & dinged to indicate that heating was done. 69 YO consumer opened door & realized that microwave was running. Safety interlock obviously was broken. Consumer received dose of non-ionizing radiation. Consumer got ED treatment.
Samsung ME18H704SFG
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Date: 9/13/2018
Consumer's microwave was pouring out smoke while not in use. Electronic pad was also black and not working. Consumer unplugged unit because it's a safety hazard and plans to throw it away.
Samsung ME16H702SES
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Date: 9/25/2018
The over the range microwave was on & cooking 4 large potatoes for a few minutes, when it lost power & started producing a strong smell similar to burning plastic. The unit tripped a circuit breaker. We removed it from where it was mounted in the kitchen.
Samsung WE21K7010DG
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Date: 11/6/2018
42 YOM consumer's microwave turns on by itself. Numbers 7 and 3 and pressing by themselves all the time and microwave just starts running. This is a major fire hazard.
Samsung MW1080STA
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Date: 1/20/2019
Opened door inserting fingers behind the handle of the microwave where fingers encountered a strip of stamped steel that was detached from the adhesive backing. Finger was lacerated, 10mm long, with bleeding. Washed, applied ointment, and applied bandage.
Samsung MC17J8000CS
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Date: 4/1/2019
53 YOM stated that they were using over range microwave, & metal rack melted all way through glass tray & created small arc to bottom of unit. He indicated that glass tray has small chip out on bottom. He reported that he was injured, didn't get 1st aid.
Samsung NQ70M6650DG/SA
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Date: 7/17/2019
After couple seconds, while trying to warm up support, smoke was coming from the inside of the microwave. There was smoke everywhere and windows had to be opened. It was determined by technician that wires inside microwave melted. 41 YOF was involved in incident.
Samsung ME20H705MSS
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Date: 9/26/2019
Consumer's wife was using the microwave at home and left the kitchen. She came back and saw that the microwave was on fire. Consumer opened the window to air out the kitchen. Consumer tested the microwave by running it. After running for a minute, smoke came from the bottom.
Samsung ME21K7010DS
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Date: 10/31/2019
Consumer reports that her microwave began to automatically set itself for 7 seconds and signal that the start feature was ready at home. The time later increased to 77 seconds and then 77 minutes and 77 seconds. It also turned on by itself. Consumer's husband unplugged it.
Samsung ME21H706MQS
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Date: 12/22/2019
51 YOM Consumer reports that microwave oven turned itself on & caused fire resulting in $30,000 damage to the apartment. Manufacturer initially offered to replace the oven after their inspector confirmed that the oven caused the fire but later denied and refused to pay.
Samsung MS11K3000MO
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Date: 2/4/2020
consumer noticed their microwave was making a buzzing noise and would not turn off. they open the door and buzzing stopped. the microwave got really hot quickly and began to smoke. it smelled of burnt wires and plastic.
Samsung ME21H706MQG
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Date: 2/17/2020
Over the Range Microwave grease filer is in a plastic frame & it slides into place & latches secure. The filter & frame continually pops out on its own & falls onto stove top. This happened while my (53 YO) wife was cooking & it caught fire damaging the stove top & microwave.
Samsung MC17J8000CG
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Date: 5/27/2020
Male consumer reports that during normal use of heating up food items in the microwave it caught on fire. He noted four nch flames coming from the vent. He unplugged it and then extinguished the fire. This is very dangerous and a fire hazard that could cause injury.
Samsung ME16H702SE
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Date: 7/20/2020
While noodles were cooking, transformer of microwave burned out and caught on fire. House filled with smoke. Breaker was turned off and microwave was removed. Transformer was identified as faulty unit. 54 YOM reported injury, he got 1st aid by non-medical professional.
Samsung MC17F808KDT
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Date: 8/11/2020
Consumer reports that the microwave routinely turns itself on without prompting and the sensor buttons don't respond to touch. This could potentially be a fire hazard as noted by other consumers with the same model.
Samsung ME18H704SFG
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Date: 8/20/2020
Consumer reports that the microwave tripped the circuit breaker. After resetting it would function normally then trip the breaker again. This could potentially be a fire hazard.
Samsung ME18H704SFS
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Date: 8/27/2020
30 YOF consumer reports that the enamel on the inside of the microwave and cut her finger that bled from the cut. This is poorly made and can cause injury or perhaps be ingested through falling into cooked food. This is unsafe and a laceration hazard.
Samsung ME21K7010DG
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Date: 9/23/2020
Microwave turns itself on & vent fan on by itself, error code of C10 appears. 65 YOF reported that recently, unit started on its own three times after they unplugged & plugged back in, it was manufacturer's 1st suggestion. She couldn't leave it plugged in d/t fire hazard.
Samsung ME21K7610DG
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Date: 12/14/2020
Microwave often selected numeric characters or would start exhaust fan on its own. Recently it started on its own & it melted plastic food cover. Unit wouldn't power off even when opening door. 77 YO consumer had to unplug it. 74 YO spouse was involved in incident also.
Samsung SMH16225
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Date: 12/16/2020
Microwave caught fire while cooking potato. Unit begin to short out & when 68 YOM turned it off, he noticed black smoke coming from vent on top & plastic melting & dripping onto potato. He use fire extinguisher to douse electrical fire. He reported injury, didn't get 1st aid.
Samsung ME21M706BAG
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Date: 1/22/2021
35 YO consumer reports that the over the oven microwave has a software glitch that allows the displayed time to set itself for 7 minutes. If you don't clear it after it beeps the time stacks to 77 minutes. Consumer burned their hand removing hot liquid. Unsafe fire hazard.
Samsung ME21M706BAS
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Date: 4/6/2021
37 YO consumer's microwave turned on by itself with 77:77 minutes. It added time and vent fan and light turned on by itself. No injuries occurred.
Samsung ME21K7010DS
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Date: 11/23/2021
Consumer reports that their microwave turned the fan on by itself while they were not home and the numbers pressed themselves. The front panel was replaced with the same result. Electrical fire hazard. The refrigerator does not keep safe temperatures despite display.
Samsung ME21M706BAG/AA
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Date: 12/13/2021
61 YOM consumer reports that when they opened the package with t he microwave they almost cut thermselves on broken glass. The product was delivered with broken glass. Laceration hazard.
Samsung ME17H703SHS
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Date: 12/29/2021
Consumer wrapped potato in wet paper towel to bake it in microwave & pushed potato sensor button. Instead turn off unit automatically, there was crash, smoke/sparks came from microwave. Once they opened it, they saw flames coming from potato & paper, plate broken into pieces
Samsung ME17R7021EG/AA
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Date: 1/17/2022
Consumer states they purchased a new microwave & installed it at home. Consumer states few days later microwave started running by itself, with no operator input. Consumer contacted Manufacturer several times and nothing has been done to resolve this issue. No Injuries.
Samsung ME16K3000AS
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Date: 1/31/2022
43 YOF purchased a microwave and had it for a little over a year before it starts to make a weird humming noise. The vent fan starts turning on buy itself. She unplug it. Mold starts to grow inside the microwave.
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