SAMSUNG REFRIGERATORS PROBLEMS
Information about the problems and breakdowns of Samsung refrigerators that were reported from 2011 to 2022.
Common problems: blowing up, burning, drain, dripping water, electric shock, electrical, explosion, fire, freezing, glass shattering, leaking, melting, moisture, mold, noise, not cooling, overheating, smell, smoke, sparks, turning on/off, vibration.
Faulty modules: buttons, compressor, condenser, control board, dispenser, display, door, drawers, fan, filter, glass, ice maker, motor, rack, regulator, sensor, temperature sensor, thermostat, valve.
Problems
742 issues reported
Samsung RS2630SH
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Date: 3/24/2011
The refrigerator started making a noise intermittently. Then started having problems with out ice maker. The divider between the freezer & refrigerator is burning hot. The outside of the refrigerator is extremely hot to the touch. Due to this consumer almost burned herself.
Samsung RS2630SH
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Date: 5/8/2011
a loud noise was coming from back of refrigerator on an irregular basis. the dividing wall heats up to extremely hot temperature. freezer side outside wall is hot to touch. Ice maker doesn't work as well. Upon moving unit, it has water behind it, causing flooring to lift.
Samsung RF4287HARS
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Date: 5/24/2011
A 58-YOM reports that the refrigerator lost cooling in both the main and freezer areas, all food was spoiled and he had diarrhea for two days. Consumer says the unit has a design flaw, there are two buttons on it which if pressed will turn the unit off, which is what happened
Samsung RSS2630SH
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Date: 9/21/2011
Refrigerator started making noise intermittently, which became longer with time. Magneted strip around freezer was holding heat & hot to touch. 50 YOF burned her forearm while getting meat out of freezer.She received no first aid. Concern is fire hazard.
Samsung RS2530BBP
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Date: 10/7/2011
Consumer noticed burning-rubber-type smell in the kitchen but couldnt determine where the smell was coming from. Later at night, his wife touched exterior of freezer side of refrigerator & it was too hot to touch. Consumer believes product poses burn hazard.
Samsung RS2530BBP
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Date: 12/15/2011
Consumer reported that center divider between refrigerator & freezer has become extremely hot to touch.
Samsung RS2630SH
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Date: 3/24/2012
41 YOM stated that center divider wall inside of doors & in between fridge & freezer gets extremely hot to touch. He burn hand when accidently touch or brush against it. Same happened with 7 YOF, 18 YOM & 40 YOF - no first aid or medical attention received.
Samsung
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Date: 6/25/2012
Consumer purchased new refrigeratoer and within 6 months it was not cooling properly; the food spoiled & consumer's 5lb. dog ultimately died as result of food poisoning. Consumer has incurred veterinarian bills and claims to have been ignored by retailer & manufacturer.
Samsung RS2630SH
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Date: 8/2/2012
Consumer reports that the refrigerator is heating up to the point that it will burn when touched. Consumer says twice they have had to fix this problem.
Samsung RF217ACRS
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Date: 11/28/2012
Refrigerator's bottom freezer was opened & closed by 5 YO & during closing 14 MOM's index finger got caught & amputated. He was taken to hospital where he was admitted for emergency surgery. There is metal edge support glide to assist with closing. Seal isn't holding.
Samsung RF266ABRS
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Date: 1/30/2013
Consumer reports that ice built up on the refrigerator's condenser coils, blocking the circulation fan from spinning. This caused cooling to stop and the food inside to spoil. Consumer, his wife, and their children suffered food poisoning. Water appeared behind the unit.
Samsung RSG257AARS/XAA
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Date: 2/8/2013
Consumer reported that when they came home water was pouring from refrigerator's front door ice dispenser chute, as if faucet was on. Power to fridge was turned off & this stopped water from pouring out. Repairman sited ice maker &/or water valve to be faulty parts.
Samsung RS2630SH
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Date: 3/7/2013
Owner reports that refrigerator has a burning plastic odor. The side of the unit is hot. This is the result of the wiring & on & around the compressor melting. The owner is concerned what his wife & 3 children ages, 14,11 & 2 are being exposed to & breathing.
Samsung RF266ABPN
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Date: 3/13/2013
A 36 YOF reports that an ice maker stopped working & made grinding sound. Later consumer & her 3 sons (ages, 3, 5, 7) began to get sick with gastrointestinal symptoms. The technician found that the back of the fridge had iced up accounting for the ice maker not working.
Samsung RF4287HARS
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Date: 2/24/2014
A 9 MOF infant’s thumb got stuck in one of the sharp holes on the side of the freezer when the refrigerator’s door closed while her parents were putting groceries away. She received a severe cut to her thumb & was taken to the ER. Her nail bed was damaged for lifetime.
Samsung RSG257AARS/XAA
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Date: 3/29/2014
After 6 months of use, consumer noticed strong odor coming from back of refrigerator. After removing of back panel was noticed standing water from defrost cycle. Water was moldy & compressor fan was blowing mold into air. Consumer & his daughter got respiratory infection.
Samsung RS261MDRS
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Date: 7/17/2014
Refrigerator ice box dispensed 2 pieces of plastic along with ice. It was replaced. 44 YOM was getting ice water from refrigerator. He took a drink & plastic piece cut left inside of his mouth. He didn't seem treatment. Vegetable bin doesn't cool vegetables enough.
Samsung RF4287HARS
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Date: 8/4/2014
33 YOM used ice from ice dispenser for lemonade & while drinking he noticed something hard in his mouth. It was small piece of plastic. He found plastic had broken off of chute on one side of ice dispenser on refrigerator & on other side it is cracked & ready to fall off.
Samsung RF 261 BEAESR/AA
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Date: 9/29/2014
The Refrigerator tempered glass shelf shattered during the night. On opening the door in the morning, shards of glass were all over the inside of the fridge - all over food containers, in the door, all over the other shelves. There were no hot or heavy items on the shelf.
Samsung RS2630SH
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Date: 10/17/2014
Consumer stated that the refrigerator's center panel heats up to extreme temperatures, bothers freezer and fridge door also gets very hot. The condenser fan stops working and makes a strange noise.
Samsung RFG298AARS
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Date: 12/18/2014
Water started collecting below crisper drawer in refrigerator compartment & technician replaced heat sink tab on drain. Recently consumer started having same issue again. He believes water caused refrigerator to develop mold & odor & water flows into freezer, polluting it.
Samsung RS261MDRS
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Date: 3/5/2015
54 YOF was drinking from her water bottle when she noticed large plastic object in cup with her ice. This is third time refrigerator ice maker spit out pieces of plastic. First time it happened, consumer cut his lip. 54 YOF was injured & received no first aid.
Samsung RF263
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Date: 7/7/2015
Refrigerator's auto defrost design is unsafe: the defroster freezes up, blocking the fan & ultimately turning off the refrigerator. I discovered this when I went to get some milk and found the refrigerator at 65 degrees. There are many complaints online. Food poisoning hazard
Samsung RS2630SH
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Date: 7/30/2015
Refrigerator fan quit working, causing seal wall of unit to heat up to point of making consumer flinch when touching things in or out of fridge. Consumer replaced fan, but one year later it malfunctioned again. 41 YOF was injured and received no first aid.
Samsung RF28HDEDESRIAA
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Date: 8/21/2015
57yom said that after a power outage refrigerator went into demo mode where it turns itself off, but looks like it's on. As consumer can't smell he was eating spoiled food & drinking spoiled milk & got sick. He lost a whole refrigerator worth of food & got sick.
Samsung RS2630SH/XAA
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Date: 8/31/2015
Consumer's 8yo son burned his hand on the refrigerator panel & he required medical attention. The panel runs intermittently hot. Consumer is concerned that the refrigerator is malfunctioning & their 3 children are at risk of injury every time the refrigerator is opened.
Samsung RF261BEAEBC
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Date: 9/12/2015
Consumer stated fridge has design defect in support system for shelves. Center rail has two screws & when heavy items are placed on shelves, as upper screw would pull out & allow items on shelves to fall out. 8 YOF was injured & received 1st aid by non-medical professional.
Samsung RF26HFENDSR
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Date: 4/28/2016
Ongoing problem... Refrigerator cooling coil is icing up & leaking water into upper storage compartment of the refrigerator. Standing water & ice causing growth of black mold underneath food storage bins. Repairman told me that this is a very common design problem.
Samsung RF260BEAEBC/AA
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Date: 6/10/2016
Door shelves of the refrigerator broke as the door was opened, spilling the contents to the floor. The clear plastic front of the shelf cracked & separated from the back part of the shelf. Later, second shelf & third shelf broke, causing a cut to 15 year old son's foot.
Samsung RS25H5111SR
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Date: 8/1/2016
Numerous occasions my refrigerator stops cooling. My concern is that my elderly mother & my children are not aware of the difference in temperature. MY 4 boys had a bowl of cereal with milk & they are all suffering from stomach upset due to this faulty product.
Samsung RF4287HARS/XAA
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Date: 12/7/2016
Consumer reported that plastic casing that is around ice/water dispenser of refrigerator is chipping. There are also sharp pieces of plastic that have come off of bottom underneath of freezer drawer. She is concerned that children can put pieces of plastic in mouth.
Samsung RSG307AARS
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Date: 1/6/2017
14 YOM was shocked when he was opening door of refrigerator while touching freezer door; he didn't receive 1st aid. Consumer found that two wires, power & ground, that go from chassis/frame through channel in hinge into door were severed.
Samsung RF267ABRS
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Date: 3/8/2017
34 YOF stated that cooling agent in back of refrigerator is causing unit to leak water underneath. 34 YOF fell twice & 7 YOM fell once d/t leaked water on floor. When she fell 2nd time she hit head on lower handle of unit & got large knot. Both of them didn’t get 1st aid.
Samsung RF24FSDEBSR
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Date: 3/16/2017
Back panel fan in consumer's refrigerator is not working; ice builds up on panel, and there is moisture and wetness in both meat & vegetable drawers. Mold is growing behind drawers. Temperature fluctuates because refrigerator is not defrosting.
Samsung RF267AERS/XAA01
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Date: 3/16/2017
Plastic housing of refrigerator ice maker cracks & chips. Shards have been found un glasses/containers that pass from ice been through "in door" feature. Plastic shards have been found in bottoms of glasses & in garbage disposal unit after ice remnants were dumped into sink.
Samsung RFG295AARS
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Date: 4/9/2017
Refrigerator has been heating up & melted part of light socket. Later, after consumer got runaround, the light bulb exploded toward consumer's 33 YOF wife. There was a fire, but consumer pulled out refrigerator, unplugged it & put out fire. Consumer states this is hazardous.
Samsung RF268ABBP
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Date: 4/9/2017
The consumer reported refrigerator main computer board failure causing a small fire within the plastic mounting cabinet. Circuit board burnt on both sides resulting in loss of solder joints on the back, and hole burnt into the cabinet.
Samsung RF26HFENDSR
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Date: 4/17/2017
The consumer, 53, stated that his refrigerator is defective in design. It freezes the drain tray and drain causing pooling of water around the unit which creates a shock hazard as well as a potential to slip and fall. The consumer reported injury to self.
Samsung RF32FMQDBSR/AAW
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Date: 5/30/2017
Door bins on right upper refrigerator door broke within few days of each other & bins fell on 36 YOF feet. She didn't receive 1st aid. Bins were not overloaded in any way, about 5lbs was on each bin. It looks that over time material becomes brittle, cracks & causes frailer.
Samsung RF30HBEDBSR
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Date: 7/5/2017
The consumer stated that the ice maker on the refrigerator "exploded". The ice contained 4 sharp metal objects and 4 or 5 plastic nuts (washers?). These were presumably part of the mechanism.
Samsung RS25J500DSR
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Date: 11/9/2017
As the 68-YOM consumer was dispensing ice from the the ice maker on the refrigerator, the plastic ice bucket/dispenser shattered, leaving a mess of ice and plastic shards in the freezer compartment. He replaced the ice bucket twice, and both times it shattered. Injury to self
Samsung RF268ABWP
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Date: 1/6/2018
Upon opening the door to my refrigerator, I noticed the top shelf was shattered but still together. I removed it & put it on the counter. I left it on the counter for a few days then when I tried to move it; it broke into a million pieces. I cut myself trying to pick up.
Samsung RF26VABBPI
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Date: 4/4/2018
The consumer reported that they are finding small slivers of white plastic in the ice dispensed by the ice maker in the refrigerator.
Samsung RF26HFENDSR/AA
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Date: 4/23/2018
Upon opening the right side refrigerator door, the top door hinge suddenly failed & the door collapsed. I managed to catch it with both hands, prop it up, & close it, thus preventing it from falling off completely & crashing to the floor along with food, glass jars & bottles.
Samsung RF263TEAESR
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Date: 6/11/2018
Fan of refrigerator was freezing, ice began to form & then melt inside unit. 65 YOF chips ice off vent every few days, but it is very little help. Temperature of unit was set at 34° but everything was warm & thermometer shows 50-60°. She had diarrhea, no 1st aid received.
Samsung RF263BEAESR
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Date: 6/26/2018
The consumer stated that their less than 3 years old refrigerator does not cool the food to a safe temperature. Regardless of what it is set to, the internal temperature averages between 47-54 degrees.
Samsung RF26J7500BC/AA
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Date: 8/5/2018
I noticed the refrigerator ice maker stopped working & water was leaking from the door. The dispenser allows water to leak down the door to the floor & the ice is “mushy.” The dispenser flap also sometimes runs continuously, even though no one is pushing the dispenser.
Samsung RF28JBEDBSG
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Date: 8/27/2018
Consumer have had issues with the refrigerator's ice maker. The ice maker producing slushy ice, wet ice, chopped cubes & slow dispensing. Over time there will be a gush of water when dispensing ice. Consumer's son fell because of water at the unit door due to melted ice.
Samsung RS25J500DSR
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Date: 8/31/2018
Icemaker of refrigerator was serving broken shards of plastic along with ice. 1st 34 YOM noticed it when small child reached into her mouth & pulled piece out. Short time later he too chomped down onto sharp piece of plastic. He pulled plastic out of gum, he got no 1st aid.
Samsung RF23M8070SR/AA
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Date: 11/5/2018
Consumer stated that a piece of plastic fell into her husband's glass when he got ice out of dispenser. He did not see the plastic until he started to swallow water. No injuries. A tech came out to look at refrigerator. The broken piece of plastic came from ice receptacle.
Samsung RF263TEAESG/AA
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Date: 4/10/2019
Female consumer saw black flakes floating in her cup of water. The consumer checked her refrigerator and noticed that there is mold in the door panel where ice and water is dispensed. She has had ongoing sinus infection, difficulty breathing, fatigue, headaches, & dizziness.
Samsung RF24FSEDBSR
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Date: 5/8/2019
40 YOM reported that this refrigerator has defects affecting the ice box and the ability for the unit compartment to stay cold. The ice box cracked allowing plastic to enter the area where ice forms. The warming temperature of the refrigerator will lead to food spoilage.
Samsung RF25HMEDBSR/AA
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Date: 6/5/2019
47 YOF reports refrigerator in home contains faulty parts & is not maintaining the appropriate temperature for food storage. Consumer reports risks of food borne illnesses. Injuries related to malfunction reported. Victims include 46YOM 10YOF 17YOM
Samsung
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Date: 6/18/2019
Consumer reports that the refrigerator does not keep cold and contaminated water collects under the produce bins. The water also leaks into the freezer compartment and the control panel doesn't work. Their son got ill for 2 weeks The refrigerator is unsafe.
Samsung RFG297AAWP
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Date: 6/19/2019
Consumer reports that the refrigerator at home does not maintain a reliable safe food temperature. The sensor states that the temperature was in range. Consumer has repaired the refrigerator but it has not fixed the issue. The temperature fluctuates.
Samsung
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Date: 7/9/2019
54 YOF stated that they have continual and constant problems with the refrigerator and freezer. It would not hold the programmed temperature, so food has spoiled and ice has melted all over everything. She reported, that she was injured & was seen by medical professional.
Samsung RFG297AARS
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Date: 7/22/2019
62 YOM and his wife report that the ice maker in the refrigerator at home malfunctioned. Consumer tried to get some ice but it did not work. He then saw that water was coming from the housing above the filter. The water flooded the kitchen floor. Unspecified injury.
Samsung RF26HFENDSR/AA
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Date: 7/24/2019
52 YOM and 53 YOF consumers have a refrigerator which failed to cool food. Freezer is also not working. Display at top does not read proper temperature. Consumers got food poisoning as a result. Consumer states the event is repeating more frequently with time.
Samsung RF28HMEDBSR
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Date: 7/26/2019
39 YOM consumer reports that his refrigerator wasn't keeping a cooler temperature despite the display showing 34 degrees it was constantly around 55-60 degrees according to an appliance thermostat. His family has had stomach problems possibly from unsafe food.
Samsung RF260BEAESG
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Date: 8/5/2019
CX (59 YOM) reports refrigerator in his home is not maintaining appropriate temperature for fridge & freezer portion. CX notes multiple occurrences where food in freezer is semi-thawed & food in fridge is warm. CX notes risk of illness from improper food temperatures.
Samsung RF28HDEDBSR/AA
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Date: 8/9/2019
55 YOM consumer has a problem with refrigerator's icemaker. It frosts over and therefore the ice gets blocked. The area to get this fixed is small and consumer scraped and cut hands each time he cleared the pathway. Manufacturer knows about this, but was uncooperative.
Samsung RF28HFEDTBC/AA
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Date: 8/9/2019
The top icemaker in the refrigerator continues to freeze up. The frost continues to build up until it stops working. The consumer reported that they have to scrape off the frost manually to get unit to work again (scraping up theirs knuckles in the process).
Samsung RF28HMEDBSR/AA
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Date: 8/15/2019
Consumer reports that the internal temperature tested by a thermometer is different than what the control panel displays on the refrigerator. Inaccurate temperatures are unsafe and they suspect their daughter has had stomach issues because of this.
Samsung RF28HMEDBSR
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Date: 8/16/2019
CX reports her refrigerator is broken. CX notes the ice maker is no longer working. CX also notes the temperature being displayed does not match the actual temperature w/in the unit. CX fears the temperature of the unit (42-48 degrees) is causing her son to get sick.
Samsung RF268ABRS
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Date: 8/23/2019
53 YOM indicated that refrigerator is not cooling. Ice forms on coils & thus form blocks of ice blocking cooling holes & over fan, disabling it. This disables cooling to main refrigerator & temperature would drop below safe food storage levels & spoil or make unsafe food.
Samsung RF31RMESBSRE
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Date: 9/16/2019
Consumer was made aware by a repair technician that the refrigerator at home does not cool to the appropriate temperatures even though the display shows the correct temperature. Consumer is concerned that the issue may have led to 2 MOM's infection and hospitalization.
Samsung RF263BEAEWW/AA
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Date: 9/7/2019
Consumer reports that thumb tack fell from the icemaker on the refrigerator at home into the consumer's sister's cup.
Samsung RF260BEAESR/AA
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Date: 9/11/2019
51 YOM and 61 YOF reports that the refrigerator at home made a clanking noise, stopped maintaining its temperature, and became unable to make ice. This caused the consumers to suffer food poisoning. A technician found that a freezing sealed compartment was the issue.
Samsung RF26J7500SR
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Date: 9/12/2019
30 YOF consumer has a refrigerator. The ice maker part failed and caused food spoilage and health issues after suggestions of the technician. Consumer states this is a health hazard.
Samsung RF23HCEDBSR/AA
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Date: 9/12/2019
Refrigerator has faulty sensor that shows incorrect temperature on door - 37° for fridge & 0° for freezer. Fridge felt warm & 54 YOF has taken temperature inside & it was much higher than 37. All food has defrosted in freezer. Everything melted & spoiled.
Samsung RF260BEAESR
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Date: 9/12/2019
34 YOM reports that the refrigerator's did not maintain a cold temperature at home even after repairs. Consumer's 2 YOF child experienced diarrhea. 6 YOM also had gastro-intestinal issues from consuming food. Consumer and 33 YOM husband suffered indigestion and headaches.
Samsung RF23HCEDBSR
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Date: 9/16/2019
62 YOF reports that the refrigerator at her home had many issues. The icemaker stopped working, multiple door bins broke, and the evaporator fan froze over. The unit did not maintain its temperature. Consumer became sick after eating leftover food. Received first aid.
Samsung RF323TEDBBC
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Date: 10/10/2019
41 YOF consumer reports that the refrigerator won't make ice or keep food at safe temperatures. She also reports that the shelves collapse and fall down onto bottles and sending glass everywhere. Her family has stomach issues because of food stored at unsafe temperatures.
Samsung RF31FMESBSR
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Date: 10/10/2019
41 YOM consumer reports that the refrigerator has a design defect that causes food to be stored at unsafe temperatures. The air doesn't circulate p roperly and causes food to be stored at temperatures that it's not meant to. This has caused his family to have stomach issues.
Samsung RF25HMEDBSR /AA
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Date: 10/17/2019
The refrigerator itself was set to 35 degree, but the thermometer registered temperatures above 50 degrees. The consumer placed the thermometer in different locations inside the refrigerator and the results were still higher than what the refrigerator was set to.
Samsung RF323TEDBBC
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Date: 10/23/2019
Consumer reports that the refrigerator started to freeze up and the consumer would have to defrost the unit. Food also started to spoil and the consumer and the consumer's husband had stomach problems. The unit was not maintaining the correct temperature.
Samsung RS25J50
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Date: 10/23/2019
Consumer bought refrigerator & fridge doesn't keeping food at a safe temperature. Consumer noticed getting stomach aches lately. Consumer reported that also 39 YOF was injured, she didn't get 1st aid or medical attention.
Samsung RF323TEDB
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Date: 11/4/2019
Consumer reports that the ice maker in the refrigerator at home froze over and the water lines became clogged. A tech noticed that the internal temperature was inconsistent. Consumer's husband, mother, 13 YOM son, his girlfriend, and two other children were sick.
Samsung RF268ABPN
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Date: 11/15/2019
Our refrigerator froze up in back panel & had unsafe temperatures for food. After it was fixed it continued to freeze & water would pool under our deli drawer & mold was growing. We continue to have wavering temperatures that go out of safe zone for food.
Samsung RF23HTEDBSR/AA
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Date: 11/22/2019
Consumer reports that the refrigerator at home is defective. The temperature inside the unit is different from the set temperature. Consumer's 7 week old son, 2.5 YOM son, 42 YOM husband, and 43 YOF friend suffered diarrhea and vomiting. All victims got medical attention.
Samsung RF23HCEDBSR
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Date: 12/27/2019
45 YOF reports that the ice maker in the refrigerator at home would freeze up. The unit's internal temperature was higher than the setting. She, her 52 YOM husband, and her 7 YOF child all suffered stomach problems. They received medical attention.
Samsung RF28JBEDBSG
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Date: 1/8/2020
Refrigerator which was not cooling causing food and medicines to spoil even though the door temperature read 36 degrees and the ice dispenser continuously freezes up.
Samsung RF263BEAESR/AA
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Date: 1/9/2020
Consumer purchased a brand new refrigerator. Consumer have had continuous problems with it not producing ice, freezing up in the rear causing fan to stop, and water puddling under the crisper.
Samsung RF4287HARS
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Date: 1/18/2020
Consumer purchased a refrigerator and had issues with the ice maker. Repairman informed it needs to be replaced. It started leaking and freezing around the outside of the ice maker.
Samsung RF28HFEDBSR/AA
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Date: 2/10/2020
[refrigerator] Ice maker freezers, cooling system then freezes. Causes temp. inside to rise. Over weekend my daughter’s stomach began to bother her. I realized yogurt she had eaten was beginning to spoil. We have had over $550 worth of food spoil.
Samsung RF4287HARS
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Date: 2/13/2020
37 YOM reported that the refrigerator doesn't hold or display proper temperature, its ice maker freezes over and food is spoiling d/t temperature issues. Also metal soda cans explode sending metal shards everywhere d/t temperature misalignment in drink drawer.
Samsung RF28HMEDBSR
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Date: 2/20/2020
36 YOM reported that refrigerator caught fire in the ice box d/t an electrical short in the auger motor wiring. This was caused by the ice maker icing over and going through a thaw/freeze cycle which caused water to accumulate under the ice bin and auger motor assembly.
Samsung RF25HMEDBSR/AA
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Date: 2/28/2020
Bought refrigerator. W/in 1st year we had to repair our frozen over ice maker under warranty. Over next 2.5 years we were forced to defrost fridge ourselves. Most dangerous thing was husband's health. He was on antibiotics that needed to be stored 36-40 degrees. They were not
Samsung RF25HMEDBSR
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Date: 3/2/2020
The consumer reported that the refrigerator temperature was incorrect. It read 3. The evaporator coil froze over and the actual temperature was near 50. The consumer stated that 39 YOF got sick from the spoiled food, she didn't get 1st aid.
Samsung RFG237AARS
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Date: 3/8/2020
44 YOF indicated that she had issues with fridge two years after purchased. There was water all over floor, ice buildup causing cooling problems. Door would say 36° while inside temperature was recorded at 57. She was consistently sick d/t unsafe food. She was seen by doctor.
Samsung RF28HDEDTSR
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Date: 3/9/2020
I purchased Refrigerator. Started giving me trouble couple months later due to defect in design. Outside temp. display would say right temp. while inside would actually be warmer. Caused my diabetic son's insulin to be kept at wrong temp. causing him to become sick.
Samsung RF28HMEDBSR
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Date: 3/14/2020
Consumer reports that the refrigerator at home is defective. The ice maker freezes and caused water to leak into the fan unit. This leads to unsafe temperatures inside the unit. 4 YOF child suffered food poisoning which the consumer believes was caused by the refrigerator.
Samsung Rf4287HARS/XAA
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Date: 3/15/2020
Consumer stated that the refrigerator has a factory defect. Temperature on the door says 34, but it has gone numerous times over 45, 46 as consumer has a known accurate thermometer in the refrigerator and in the freezer. The unit was fixed twice but this issue persist.
Samsung RF28HMED
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Date: 3/16/2020
Male consumer reports that the ice maker was defective in the refrigerator and the display on the outside was not accurate. The temperature internally was higher than what was on the display rendering it unsafe for food storage.
Samsung RH25H5611SR/AA
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Date: 3/17/2020
39 YOF suspected that actual temperature was differed that stated in refrigerator d/t two bouts of food poisoning. She didn't get 1st aid. She found out that refrigerator shows 34°, but thermometer stated 61°. Also she indicated that freezer goes in & out.
Samsung RF263TEAESG/AA
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Date: 3/22/2020
62 YOM consumer reports that the refrigerator display is not accurate. The temperatures within the unit are much higher than what the display reads. This was tested with a thermometer. The high temperatures and is unsafe for food storage and may have caused food poisoning.
Samsung RF263BEAESR
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Date: 3/25/2020
2 family members became sick after eating lunch from refrigerator. I purchased a thermometer to test temperature inside refrigerator & thermometer has continued to read 54 degrees each day since.
Samsung RF23J9011SG/AA 04
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Date: 4/2/2020
Consumer reports that the refrigerator is defective with multiple problems. The ice maker does not work. The temperature display is not accurate and leads to leaks inide and outside of the unit, also causing mold. The food storage is compromised and is unsafe.
Samsung RFG298HDRS
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Date: 4/12/2020
38 YOM reported that the temperature has been consistently higher, than the reading he get on the fridge. The fridge temps have been in the 40’s or warmer. The upper ice maker froze solid and began leaking water behind the fridge and hardwood floors became warped.
Samsung RF260BEAESG
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Date: 4/13/2020
Consumer reports that the refrigerator is only five months old and is failing. The internal temperature of the fridge and the freezer are too warm for food storage and unsafe for food consumption. The unit was also sparking and buzzing from the inside.
Samsung RF4287HARS
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Date: 4/25/2020
Consumer reports that their refrigerator is leaking water into the refrigerator and it makes a noise. The unit also freezes up and displays an incorrect temperature. It's set for 32 degrees and is actually in the 40's. Their 7 YOF child has gotten sick as a result.
Samsung
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Date: 4/28/2020
Consumer reports that the refrigerator is defective with multiple issues. The ice maker does not work properly and consistently freezes over and the unit also leaks water under the crisper drawer. The temperature display is inaccurate causing unsafe food and medicine storage.
Samsung RF28HMEDBSR
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Date: 5/1/2020
Refrigerator keeps icing up in back panel causing fan to quit working. Coils are freezing up even after manual defrost. Therefore temperature is rising & it spoils food. 51 YOM reported being sick from botulism. He found that unit temperature was well above programmed 37°.
Samsung RF263BEAESR/AA
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Date: 5/1/2020
We have large puddle in front of refrigerator & dishwasher, every day. Multiple people have slipped & fallen. Continuous pile of ice buildup inside ice maker which we have replaced twice. We have been ill multiple times, to discover we have had food poisoning repeatedly.
Samsung RF24FSEDBSR/AA
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Date: 5/18/2020
56 YOF consumer reports that the refrigerator has a defective ice maker that continuously freezes up to the point where it is inoperable. The unit has to be defrosted every week just to get it to work. This is a known defect with this model.
Samsung RF28HMEDBSR/AA
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Date: 5/19/2020
Consumer reports that the internal temperature setting in the refrigerator at home was inaccurate. Consumer's husband became sick. Consumer used a thermometer to find that the internal temperature was at 54 degrees. The freezer also stopped working.
Samsung RF30HBEDBS
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Date: 5/20/2020
Consumer reports that the refrigerator has multiple issues. The ice maker keeps freeing up and the temperature shown on the display is inaccurate to the internal temperature. The unit will not get cold making it unsafe for food storage and consumption.
Samsung RF263TEAESR/AA
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Date: 5/25/2020
Consumer reports that the internal temperature of the refrigerator at home higher than the dislayed temperature. Consumer's 14 YOM son became suck with stomach issues multiple times after eating spoiled food. He received medical attention.
Samsung RF4287HARS
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Date: 5/26/2020
Consumer reports that the bins to the door of the refrigerator cracked and fell out and have had to be replaced a coupe times. Water leaks from the unit as well as the ice maker frees over. The digital control panel no longer works. There is a design flaw with this model.
Samsung RF28HMEDBSR
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Date: 5/26/2020
66 YOF consumer reports that the ice maker in the refrigerator freezes over and prevents proper circulation inside the unit causing it too be too warm. This is unsafe for food storage. She and her 67 YOM husband have been feeling discomfort and nausea. Unsafe.
Samsung RF31FMESBSR
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Date: 5/26/2020
The Consumer, 36, reports that their refrigerator is not keeping temperature as indicated on the digital display and food is being spoiled. She stated that this caused food poisoning incident with herself, her husband, 36, and her 3-years and 4-months old daughters.
Samsung RS265TDRS/XAA
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Date: 5/27/2020
Consumer reports that the temperature in the refrigerator at home is off. The cooling tower was replaced three times and the computer part was replaced once. There is also an issue with the ice maker. Consumer and children had stomach issues. Consumer sought medical attention
Samsung RGF298AARS
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Date: 5/27/2020
Consumer reports that the refrigerator at home has multiple issues, including: Ongoing issues with drawers, ice build up below crisper and in ice maker and poor temp control. Consumer has to remove ice build up from the unit.
Samsung RF28HMEDESR
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Date: 5/27/2020
Consumer reports that her refrigerator at home has had many issues with the ice maker, chronic freezing/thawing, and temperature regulator failures. The temperature reading on the front panel has consistently been incorrect. The unit was seen by a technician.
Samsung RF28JBEDBSR/AA
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Date: 5/28/2020
66 YOF reports that the control panel on the refrigerator at home does not show correct internal temperature for refrigerator or freezer, causing food borne illness and food spoilage. The ice maker also does not work and caused water to leak.
Samsung RF22NPEDBSG
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Date: 5/28/2020
Consumer reports that black mold builds up quickly in the refrigerator at home. The ice maker stopped working and froze over. The temperature inside was higher than the reported temperature. Food inside spoils quickly.
Samsung RF28K9070SR
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Date: 5/28/2020
Consumer reports that the refrigerator at home had ice maker issues. Consumer has removed the ice maker to fix the issues multiple times. On one incident, the consumer returned from a trip to find that the freezer section had stopped working and the food inside was spoiled.
Samsung RF263BEAESR
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Date: 5/28/2020
(34 YOM) Refrigerator have had nothing but problems with it ever since it was purchased. The ice machine freezes up causing it to leak was and make it impossible to get ice out. The ice tray has cracked and I have found pieces of plastic in the ice as a result.
Samsung RF263BEAESR
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Date: 5/29/2020
Consumer reports that the ice maker in the refrigerator at home did not work correctly and would freeze up. Consumer would defrost the ice maker but it would freeze up again within two weeks. Consumer turned off the ice maker but it continued to freeze up.
Samsung RF263TEAESR/AA
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Date: 5/29/2020
Consumer reports that the ice maker of the refrigerator freezes over and creates soft or slushy ice. It also creates leaks inside the unit and water leaks on the floor as well. The temperature hovers around 5-60 degrees despite adjustments. Unsafe for food storage.
Samsung RF26HFENDSR/AA
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Date: 5/29/2020
The Consumer stated that the refrigerator has a design defect causing the fan to freeze. The inside temp shows the set temp 36 degrees, but the actual temp is close to room temperature causing food to spoil on numerous occasions. Their family got ill from this.
Samsung RF31FMESBSR
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Date: 5/30/2020
Consumer's refrigerator started not keeping food cold. Panel on the back and coils were frozen with ice. Consumer defrosted refrigerator and plugged it back, but only ice maker was working. Consumer states this is not an isolated incident and manufacturer was uncooperative.
Samsung RF263BEAESR
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Date: 6/3/2020
The Consumer stated that their refrigerator does not hold set temperatures in the refrigerator and freezer sections causing their food getting spoiled and making their family sick.
Samsung RF28HDEDPWW
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Date: 6/3/2020
33 YOM consumer reports that the ice maker on the refrigerator is defective. It freezes up frequently and causes the fan to stop. The internal temperature of the unit is not accurate despite what the display shows and is too war. He has gotten sick. Unsafe food storage.
Samsung RF28HMEDBSR/AA
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Date: 6/3/2020
56 YOM consumer reports that the refrigerator has a defective ice maker that freezes up and also leaks water. Water is pooling on the door shelves as well. The internal temperature is not accurate and has caused food to spoil. This is unsafe for food storage.
Samsung RF30HDEDTSR/AA
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Date: 6/4/2020
47 YOF consumer reports that the refrigerator has a known defect with the condenser coil that cases it to freeze over. This in turn causes the unit not to cool. The display reads 34 F, but is actually over 46 F. Family has gotten ill. This is unsafe for food storage.
Samsung RF263BEAESR
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Date: 6/4/2020
Refrigerator had problems with malfunctioning ice maker that would freeze & stop working, then refrigerator side will start to leak significant amounts of water inside unit. Internal temperate of unit is not accurate & food would go bad. 37 YOM was injured, got no 1st aid.
Samsung RF28HMEDBSR/AA
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Date: 6/4/2020
Icemaker on continual basis will freeze up & drop temperature of refrigerator to unsafe level for food & it also not producing ice. Consumer has to defrost unit so that it will restart at a safe temperature. Consumer reported that 11 YOF was injured, she got no 1st aid.
Samsung RJ28HMEDBSR/AA
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Date: 6/4/2020
62 YOF and 60 YOM reports that the ice maker in the refrigerator stopped working. After repairs, it would work for a few months and then keep freezing up. The unit also leaks down the back and into the drawers, and does not keep safe temperatures.
Samsung RF261BEAESG/AA
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Date: 6/6/2020
Consumer stated that refrigerator portion of fridge showed temperature of 30°, instant read thermometer showed 53°. It resulted in spoiled food. 17 YOF became ill from spoiled milk. Unit was diagnosed with "known defective part", part that is subject of many complaints.
Samsung RF28K9070SR
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Date: 6/6/2020
36 YOM reports that the ice maker in the refrigerator at home leaks and freezes over. This has occurred multiple times, and the consumer has had technicians repair the unit at least six times. The leaking water has done damage to the floors and the house.
Samsung RF28K9380SR/AA
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Date: 6/9/2020
39 YOM stated that within few months after purchase of refrigerator ice maker began freezing over to point of non-functioning. Freezing over condition causes ice to melt near bottom of unit & leak water onto floor which could caused of people slipping d/t standing water.
Samsung RF4287HARS
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Date: 6/9/2020
Consumer reports that food spoils rapidly in the refrigerator at home. Consumer and consumer's husband removed the inside panel and saw the interior was covered in ice. They defrosted the unit, but it froze up again. 5 YOF daughter and 62 YOF relative suffered injuries.
Samsung RF263BEAESR
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Date: 6/10/2020
65 YOM noticed that the ice maker in the unit stopped working. He and another person developed digestion issues and felt nauseous. He discovered that the internal temperature was between 50-60 degrees and the door was not showing the correct temperature.
Samsung RF28HMEDBSR
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Date: 6/11/2020
64 YOF reports that the refrigerator at home leaked water under the unit and in the middle drawer. IT continues to freeze over. The ice maker grows mold where the ice comes out. The unit also started making noise. The internal temperatures were too high.
Samsung RF28JBEDBSG/AA
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Date: 6/15/2020
43 YOF had multiple issues with refrigerator especially within last two years. Temperature gauge on door isn't accurate for temperature inside unit. Ice maker is freezing all time & leaks water outside & mold is growing. Unit freezes up behind back panel.
Samsung RS22HDHPNSR/AA
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Date: 6/18/2020
The consumer indicated that the 6 year old refrigerator wasn't keeping food cool & then stopped working, causing spoiling and lost of food. The consumer reported an injury of 37 YOM, he received 1st aid by non-medical professional.
Samsung RF263BEAESR
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Date: 6/18/2020
35 YOF stated: refrigerator doesn't maintain safe food temperature, ice maker freezes up & doesn't produce ice, it leaks causing damage. Stovetop range doesn't keep correct temp. Dishwasher fails to dispense detergent, thus failing to clean. She had injury, got no 1st aid.
Samsung RF263BEAESR/AA
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Date: 6/23/2020
Refrigerator doesn’t keep cold temperature & food is spoiling. Ice maker is frozen & doesn't make ice. Water leaks into fridge & drawers of it ruining food. Parts were defective: parts don't fit & parts were cracked prior to assembly. 14 YOM was involved in incident.
Samsung RF263BEAESG
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Date: 6/28/2020
69 YOF consumer reports that the refrigerator has an issue with the ice maker freezing up and water leaking onto the floor. This is dangerous and could cause injury. The temperateure fluctuates and makes for unsafe food storage and also not safe for consumers.
Samsung RF23HCEDBSR
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Date: 6/30/2020
Consumer reports that the refrigerator has a known defect with the unit that causes the ice maker to freeze over and stop making ice. Defrosting works temporarily and it isn't repairable. The display is inaccurate with temps above 40 degrees it's unsafe for food storage.
Samsung RF217ACRS
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Date: 7/4/2020
63 YOM Consumer reports that refrigerator temp gauge says the refrigerator is at 38 degrees, but when he checked with digital thermometer it was 59 degrees. Consumer says he was sick and nauseous over the years & is concerned it was probably food poisoning.
Samsung RF28HMEDBSR/AA
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Date: 7/4/2020
42 YOF consumer reports that the ice maker on the refrigerator consistently freezes up and causes water to leak from the spout and mold forms. The temperuate does not remain under 40 degrees despite what the display reads. This is not safe for food storage.
Samsung RS25H5111BC
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Date: 7/7/2020
36 YOF consumer reports that the refrigerator display always reads 36 degrees, but the internal temperature of the unit is always above 50 degrees which is unsafe for food storage. The panel is consistently covered in ice and defrosting doesn't help. Health hazard.
Samsung RF24FSEDBSR/AA
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Date: 7/8/2020
Consumer reports that the refrigerator has had problems since purchase. The ice maker doesn't work properly and there is condensation on the food inside the unit. The internal temperature is between 47-54 degrees which is unsafe for food storage. Health hazard.
Samsung RF28HFEDBSR/AA
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Date: 7/8/2020
Consumer reported that they had issues with ice maker. Refrigerator was making loud noise. Recently, fridge read on outside panel 34°, while thermometer inside read 60°. They had to threw out food. Consumer & consumer's husband had upset stomachs along with other symptoms.
Samsung RF23HCEDBSR
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Date: 7/9/2020
50 YOF consumer reports that the refrigerator display is inaccurate. After putting a thermometer inside the unit she noted that it was upwards of 50 degrees which isn't safe for food storage. This has led to food spoilage. This unit is unsafe and a health hazard.
Samsung RF263BEAESP/AA
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Date: 7/9/2020
Fridge temperature wasn’t cold enough to keep food from spoiling. Freezer started freezing up to one ice block. Since ice maker started freezing up, water leaked constantly out onto hardwood floor. 35 YOF was injured & got no 1st aid. 3YOF, 7 YOM, 9 YOF & 35 YOM were involved
Samsung RF23HTEDBSR/AA
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Date: 7/13/2020
51 YOF and 49 YOM reports that the ice maker in the refrigerator at home kept freezing up. The unit's temperature rose to unsafe levels in the 60s. The ice maker and motherboard were replaced twice but the issues persisted. Both victims got sick.
Samsung RF263BEAESR/AA
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Date: 7/13/2020
Consumer reports that the ice maker in the refrigerator has multiple issues. Water would drip from the water/ice chute to the floor and it would constantly freeze up. Consumer discovered that the internal temperature was higher than the setting.
Samsung RF25HMEDBSR/AA
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Date: 7/13/2020
Consumer has ongoing issues with the ice maker & refrigerator fan both icing over & causing food to spoil. Every few weeks they defrost the refrigerator so the fan can be de-iced. As the ice maker doesn't function, they had mold growing in there & they turned it off.
Samsung RF28HFEDTSR
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Date: 7/14/2020
59 YOF consumer reports that there is a known defect in the ice maker of her refrigerator model. The ice maker freezes up and stops making ice. She was unable to remove the ice bucket and tried scraping the ice and bruised her knuckles. This unit is defective.
Samsung RFG 298HDWP/XAA
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Date: 7/14/2020
50 YOF consumer reports that the ice maker on the refrigerator constantly freezes up and is also a problem inside the unit. The back wall freezes and renders the food unsafe for consumption. Water leaks from the bottom of the unit and the temp display is inaccurate.
Samsung RF23HCEDBSR/AA
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Date: 7/15/2020
54 YOF had problems with refrigerator ice make freezing. Refrigerator doesn't keep temperature in safe rang, she discovered that temperature into it was well over 40° that it was set. She & 58 YOM had incidents of stomach issues, they didn't get 1st aid.
Samsung RF260BEAESR
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Date: 7/18/2020
49 YOM consumer reports that the refrigerator has a defect with the ice maker that causes it to freeze over and causes the cooling system nside the unit to fail. In turn, the internal unit doesn't get cold enough and food spoils. He has gotten food poisoning. Unsafe.
Samsung RFG237AARS
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Date: 7/18/2020
The Consumer stated that their refrigerator is pooling water under the deli tray and foods continue to spoil and mold. The humidity in the refrigerator is high. Foods also freeze due to the change in temps.
Samsung RF263BEAESR
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Date: 7/21/2020
The Consumer, 47, stated that his refrigerator is freezing on the back wall causing temperatures to exceed 47. The ice maker is completely frozen. Ice has formed under the crisper tray and is leaking water onto the floor under the refrigerator. Reported injury to self.
Samsung RF4287HARS
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Date: 7/22/2020
Consumer reports that the rrefrigerator has a continuous prolem with the ice maker freezing over even after being repaired. The internal temperature is over 50 degrees despite the digital displaying reading 34. This is unsafe for food storage.
Samsung RF263VEAESG
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Date: 7/23/2020
Ice building up inside refrigerator. CX had to continuously defrost it, so ice maker would work. Additionally, water leaked from refrigerator & refrigerator built up mold, where water & ice is dispensed out of door.
Samsung RF28HMEDBSR
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Date: 7/24/2020
46 YOF put two thermometers in the refrigerator, a digital and an analog. Both registered 9° more than on the refrigerator's display, 46°. She doesn't know how long the refrigerator has been in the unsafe zone, but she has had stomach issues for the last two years.
Samsung RF24FSEDBSR/AA
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Date: 7/26/2020
Consumer has had numerous messes d/t melted ice coming out front & inside door of Refrigerator, moldy foods from inconsistent temps. Ice maker will not work without freezing up or making ungodly noises. Currently consumer can't even pull ice drawer out.
Samsung RF23HCEDBSR
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Date: 7/28/2020
Refrigerator no longer keeps food cold & freezer hasn’t worked for months. Temperature indicator said it was cold, but after being away for few days, consumer found fridge had mold. It appears fridge doesn’t reset after power outage. 19 YOF was involved in incident.
Samsung RS22HDHPNSR
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Date: 7/29/2020
37 YOF consumer reports that the refrigerator consistently does not maintain the accurate temperature and food items are melting in the freezer. The issue has been repaired with the same issue occurring again with the compressor failing. Unsafe for food storage.
Samsung RF23M8070SR
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Date: 8/1/2020
Male consumer reports that the refrigerator is not cooling to the correct temperatures. Upon inspection he found the freezer and internal part of the unit is 40 degrees. Food has thatwed and refrozen. The ice maker does the same dripping water. Unsafe for food storage
Samsung RF28HFEDTWW/AA
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Date: 7/31/2020
The Consumer, 48, reported that their refrigerator is not keeping food at a safe temperature. The Consumer reported injury to herself.
Samsung
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Date: 8/1/2020
44 YOM consumer reports that the refrigerator has known defects with the ice maker. The unit freezes over and causes the fan to stop working and no longer makes ice as well. The display is inaccurate. It reads 34 and is actually 44 whichis unsafe for food storage.
Samsung RF28HDEDBSR
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Date: 8/2/2020
85 YOF consumer reports that the refrigerator has ongoing issues with the internaml temperature and the display not matching. The unit is at 61 degrees which is too high for safe food storage and the ice maker consistently freezes up. Unsafe for food storage.
Samsung RF28K9380SG
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Date: 8/3/2020
Consumer reports that the refrigerator worked fine for a coup;e years then there were consistent issues with the freezer freezing over or not working and the internal temperature being too hot. The display is not accurate. This isn't safe for food storage. Health hazard.
Samsung RF26HFENDBC
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Date: 8/5/2020
Consumer reports that the refrigerator is defective and has had issues since purchase. The temperature and the display are inaccurate. The internal temperatures is consistently above 50 degrees. This isn't safe for food storage or consumption. Health hazard.
Samsung RF263BEAESR
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Date: 8/4/2020
52 YOM reports that the refrigerator keeps the food too warm .The food inside the unit can spoil. He and his family (53 YOF, 17 YOF, and 14 YOM) have been getting sick due to the spoiled food. The temperature shown on the unit is incorrect.
Samsung RF261BEAEWW/AA
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Date: 8/5/2020
46 YOF consumer reports that the refrigerator has known issues wth the cooling system. The unit has been serviced with the same issues reoccur with the temperature being inaccurate and too high for food storage. She's suffered GI issues as a result. Health hazard.
Samsung RF263BEASR/AA
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Date: 8/6/2020
Consumer reports that the refrigerator has well known design flaws and has had ongoing issues with the unit. The ice maker consistently freezes over, water drips and spills onto the floor and base of the unit. The temperature is inaccurate and unsafe for food storage.
Samsung RF28HFEDBSR
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Date: 8/7/2020
38 YOM consumer reports that the ice maker on the refrigerator has a known design flaw that causes it to freeze over constantly and cause the fan to become very loud as it tries to work. The display temperature is inaccurate and the unit isn't cooling. Unsafe food storage.
Samsung RF18HFENBSR
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Date: 8/8/2020
43 YOM reported significant temperature variances in fridge compartment of refrigerator in addition to water accumulating/freezing in & under crisper drawers. Temp risen as high as 43° to 44°, despite temperature setting of 36°. 14 YOM & 38 YOF were involved in incident.
Samsung RF28HMEDBSR/AA
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Date: 8/10/2020
Consumer reported multiple issues with refrigerator. They had issues with freezer: no ice production, motor sound, water leaking under food tray & out of front of unit. Freezer & fridge both are not holding temperature. Unit is running between 45-47°F.
Samsung RF30HBEDBSR
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Date: 8/11/2020
49 YOF consumer reports that the ice maker on the refrigerator constantly freezes up and has to be defrosted often. This causes the fan to stop working and mame loud noises. The internal unit is not cooling peropery with temps in the 50 despite display. Unsafe food storage
Samsung RF30HDEDTSR/AA
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Date: 8/11/2020
Consumer reports that the refrigerator has known defects with the ice maker. The ice maker freezes over and causes the fan to become inoperable and make a loud noise as well. The tempertures inside the unit are unsafe for food storage. Health hazard.
Samsung RS265TDRS/XAA
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Date: 8/11/2020
36 YOF consumer reports that the refrigerator has a known defect that allows for the fan to freeze over and stop working and in turn leaves the internal part of the unit at 50 degrees despite display saying 34. Her family has gotten sick from unsafe food storage.
Samsung RF268ABPN
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Date: 8/11/2020
Consumer reports that the refrigerator has multiple defects. The ice maker freezes over and water leaks into the bottom of the unit and then freezes and has to be removed. His 59 YOF wife suffered cuts removing ice. Internal unit isn't cooling. Unsafe food storage.
Samsung RF28HFEDBSR/AA
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Date: 8/13/2020
Consumer reports that the ice maker in the refrigerator keeps freezing over and causing the fan to freeze and make a loud noise. More importantly this causes the cooling system to not function properly and the internal temperature is too warm. Unsafe for food storage.
Samsung RF28HMEDBSR
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Date: 8/14/2020
Consumer purchased a refrigerator and some time later the ice maker froze up and was not dispensing ice. Defrosting did not solve the problem. Consumer also noticed food spoilage recently. Manufacturer is not cooperative.
Samsung RF26J7500B
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Date: 8/14/2020
24 YO consumer reports that the ice maker in the refrigerator has been repaired several times for the same issue to occur again. The fan in the back is making very loud noises because it's frozen over and the internal unit is too warm and unsafe for food storage.
Samsung RF23HCEDBSR
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Date: 8/17/2020
The Consumer stated that the refrigerator was not cooling. It was displaying the temperature as 3 degrees, but inside the refrigerator, the actual temperature was 65 degrees, making their food unsafe.
Samsung RF32FMQDBSR
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Date: 8/17/2020
37 YOF consumer has a refrigerator which started to have higher temperature than normal. Consumer experienced food poisoning because of refrigerator defect. Consumer states this is not an isolated incident.
Samsung RF30HDEDTSR
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Date: 8/17/2020
31 YOF consumer had a refrigerator which stopped making ice, fluctuated temperature and inside started developing mold. Consumer states this is not an isolated incident. Consumer got runaround with manufacturer. Consumer reported food spoilage.
Samsung RF261BEAESG/AA
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Date: 8/18/2020
54 YOM consuer reports that the refrigerator has ongoing issues with maintaining it's temperature.. The display reads 34 but it's actually 55.3 degrees inside the unit making it unsafe for food storage and the potential for food poisoning. Unsafe unit.
Samsung RF28JBEDBSG/AA
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Date: 8/20/2020
Consumer reports that the ice maker in the refrigerator is defective and freezes over and the temperature control is not accurate. Water leaks from the ice maker itself down the front of the unit onto the floor. This is a recurring issue. Unsafe for food storage.
Samsung RF263BEAESR
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Date: 8/20/2020
Consumer reports that the refrigerator has had ongoing issues with the ice maker not functioning properly and freezing up. The display temperature is inaccurate and leads to food spoilage because it's too warm and water drips from the unit as well. Unsafe for food storage.
Samsung RF28HFEDTSR/AA
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Date: 8/21/2020
The Consumer stated that food spoiled due to their refrigerator not keeping temperatures in the refrigerator. Also food in the freezer is not staying frozen.
Samsung RS25J500DSR/AA
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Date: 8/21/2020
Consumer reports that the refrigerator is unsafe. The ice maker does not function properly and the unit is too warm causing food spoilage. The shelves in the unit fell out as well and the glass injured their 44 YOF wife. This is a safety issue and unsafe for food storage.
Samsung RF263TEAESG
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Date: 8/21/2020
The Consumer, 41, stated that their refrigerator does not hold consistent temperatures and has caused food poisoning for his family members (reported injury to himself and three others). The Consumer says there is a serious health concern with using this product.
Samsung RF28JBEDBSG
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Date: 8/21/2020
41 YO consumer reports that the refrigerator has known issues that continually happen. The ice maker freezes over and the unit temperature is not accurate in the internal or freezer part causing for food spoilage and bouts of sickness. Unsafe for food storage.
Samsung RF28HDEDTSR
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Date: 8/24/2020
The Consumer stated that the icemaker has frozen up on their fridge causing other components to freeze up, causing the fridge to not cool like it should. The temp is 45-48* which is too warm to keep food good. Also, there's ice under the crisper drawer and it's leaking water.
Samsung RF28JBEDBSG/AA
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Date: 8/24/2020
Consumer reports that the refrigerator has a cooling system defect that is a known issue. The temperature display reads 34 degrees but a thermometer placed in the unit varies from 42 to 54 degrees. The temperature is too warm. This is unsafe for food storage.
Samsung RF263BEAESR
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Date: 8/24/2020
32 YOF consumer reports that the ice maker stopped workimg on the refrigerator and the cooling system no longer works properly. Inaccurate temps. The internal unit is too warm for food storage and could cause illness. The unit is unsafe for food storage.
Samsung RF28HDEDBSR/AA
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Date: 8/25/2020
53 YOM consumer reports that the ice maker of the refrigerator freezes over frequently and the unit has to be defrosted every month or so. The unit also leaks water under the crisper tray and onto the floor. He has cut himself removing frozen sheets of ice. Unsafe product.
Samsung RF28JBEDBSG/AA
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Date: 8/25/2020
The consumer reported issues with food spoiling in the refrigerator. The consumer also had an issue with the ice maker. The consumer indicated that the refrigerator is out of warranty.
Samsung RF28HMEDBSR/AA
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Date: 8/26/2020
Consumer reports that the refrigerator has a known defect with the ice maker freezing up and in turn the fan freezes up. The fan makes loud noise and vibrates. The cooling system fails. The digital display isn't accurate and the unit is unsafe for food storage.
Samsung RF28HDEDBSR/AA
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Date: 8/27/2020
The refrigerator panel is 10° to 18° below what the actual temperature of unit is. The refrigerator is above 54° even the panel is set to 34°. Despite it has been fixed, this is a recurring issue. Food spoilage & food safety is a concern. 56 YOF was involved in incident.
Samsung RF28HFEDTSR/AA
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Date: 8/28/2020
37 YOF consumer reports that the refrigerator has known defects and has been repaired only to have the same issue with the unit not holding the correct remperature. The external display says 34 but it's actually 40 degrees. This is unsafe for food storage.
Samsung RF20HFENBBC
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Date: 8/28/2020
46 YOF consumer reports that the refrigerator has been replaced and replaced and the same issues occur. The unit freezes over and has to be manually defrosted and the display says 34 but is actually in the 50s. The unit is unsafe for food storage.
Samsung RF28HD
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Date: 8/29/2020
52 YOF stated refrigerator displays temp 34°, but thermometers placed inside unit proofed that temperature is really 15° warmer. As result food spoils & milk curdles. They have to unplug & defrost unit monthly now as problems are getting worse.
Samsung RF28HDEDBS
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Date: 8/29/2020
54 YOF consumer reports that the refrigerator has a known defect that allows for the fan to freeze over and the unit is not cooling with temperatures in excess of 50 degrees causing food spoilage and bacteria growth. The ice maker doesn't work. Health hazard.
Samsung RF30KMEDBSR/AA
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Date: 8/31/2020
The Consumer stated that the milk in their refrigerator was spoiling all the time. She had the temperature set on 34 degrees, but everything in the refrigerator was barely cold. A digital thermometer showed the inside temperature as 39-40 degrees.
Samsung RF28HFEDTSR/AA
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Date: 9/1/2020
46 YOM consumer reports that the refrigerator has a well known defect with the ice maker freezing over and the cooling system not working properly. The internal unit is 25 degrees warmer than the display causing illiness from unsafe food storage. Health hazard.
Samsung RF28HMEDBSR
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Date: 9/1/2020
The Consumer reported that their refrigerator display reads 36 degrees whereas the actual temperature is 55 degrees. She stated that they lost a lot of food and had to throw her husband’s medication.
Samsung RF25HMEDBWW
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Date: 9/1/2020
Consumer had numerous service calls on refrigerator d/t refrigerator cooling failed. Refrigerator has temperature display on door, but temperature gauge that was placed inside unit by consumer, allowed to monitor that temperature, that was at unsafe level.
Samsung RS22HDHPNSR/AA
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Date: 9/1/2020
52 YOM consumer reports that the refrigerator has known issues that keep recurring. The ice maker freezes over and needs to be reset almost daily. The display reads 34 but the internal unit is as high as 47 frgrees and causes illness from unsafe food storage. Health hazard.
Samsung RF28HFEDTSR/AA
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Date: 9/2/2020
The Consumer stated that they have ongoing issues with their refrigerator having almost 20 degrees of temperature fluctuations resulting in their family being at constant risk of food poisoning.
Samsung RS25H5111SR/AA
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Date: 9/2/2020
Refrigerator never worked properly. There were issues with Ice maker. Consumer discovered by using thermometers, that freezer temp has been up to 10°F & fridge temp is regularly in 45°F range. but display on fridge consistently reads 0 & 37°F for freezer & fridge respectively
Samsung RF28K9070SR
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Date: 9/3/2020
The Consumer, 46, reported that their 4-door refrigerator does not keep a consistent temperature. It will even change temperature on its own from 34 to 44 degree. Bottom fridge at 48 constantly. He had food poisoning from it at 44 degree and wife on chemo had stomach issues.
Samsung RF28JBEDBSG/AA
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Date: 9/4/2020
Consumer reports that the ice maker on the refrigerator has had issues since purchase. It freezes over. They stopped using it and turned it off to find later that it had caught fire and melted leaving a burnt smell inside. Unsafe for food storage.
Samsung RF26J7500WW
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Date: 9/4/2020
Refrigerator has always had freeze up issue with cooling fan in fridge compartment, it is up & stops fan from working. Weekly defrost hasn't worked lately & unit started to warm instead of cool. Outside temperature reads what it is set at, instead of actual inside temperature
Samsung RF28K9070SV/AA
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Date: 9/5/2020
41 YOF consumer reports that the refrigerator is not holding the correct temperature. It was routinely 43-54 degrees and food was spoiling as a result. This is a known defect that makes the unit unsafe for food storage and a health hazard for consumers.
Samsung RF25HMEDBSR/AA
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Date: 9/8/2020
Consumer reported that ice maker of refrigerator constantly ices over & consumer has to defrost it almost daily. Also unit doesn't cool within safety zone. It ranges from 40-45° although control panel is set at lowest setting of 34°. Issues return time after time.
Samsung RF217ACPN
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Date: 9/9/2020
After purchase refrigerator had two service calls. Consumer had to defrost fridge every month to keep back panel from freezing. Refrigerator is constantly at 65° & consumer's two grandchildren have gotten sick. Under crisper drawers always unit has water & leak on floors.
Samsung RF28JBEDBSG
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Date: 9/9/2020
The Consumer reported that their refrigerator has been constantly hovering around 46-50 degrees. Also, the freezer thawed all food twice in a month - one time it was just after a major meat purchase.
Samsung RF263BEAESR
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Date: 9/9/2020
55 YOF consumer reports that the refrigerator has multiple issues. The ice maker freezes up and doesn't work. The control panel freezes over as well as the compressor causing water to leak from the bottom. The temperature inside the unit is too warm. Unsafe for food storage
Samsung RF30HDEDTSR/AA
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Date: 9/11/2020
Consumer reports that refrigerator temperatures fluctuate to unsafe levels & they had to throw out food. Consumer is concerned that their family may get food poisoning. Consumer have also found plastic pieces from the ice maker in their cup on several occasions. No Injuries.
Samsung RF28HMELBSR/AA
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Date: 9/11/2020
Consumer purchased refrigerator that was manufactured defective. Consumer stated that ice maker problem caused leak in seal system of unit & it was deemed as not repairable by techs. Unit slowly lost refrigerant causing food to spoil. Now unit is completely dead.
Samsung Family Hub RF23M8570SG/AA
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Date: 9/12/2020
The consumer started to have issues with the fridge temperature last year. The fridge temp intermittently was rising and the freezer was freezing over. Consumer indicated that recently fridge started making a noise and it went completely out.
Samsung RF25HMEDBSR
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Date: 9/16/2020
34 YOF consumer reports that the refrigerator has known defects. The panel froze over causing the fan to stop working and leaving the internal temperature of the unit between 50-60 degrees spoiling breastmilk for a 3 MOM making him sick. Unsafe for food storage.
Samsung RF24FDRFBSRAA
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Date: 9/16/2020
Consumer reports that there is a known defect with the refrigerator. The ice maker continuously freezes over and has been repaired several times with the same issue recurring. The unit is unsafe for food storage and is a health hazard to consumers.
Samsung RF25HMEDBBC
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Date: 9/16/2020
64 YOF consumer reports ongoing issues with the refrigerator. The ice maker continues to fail even after being repaired. The cooling system is not working properly and items are not freezing properly. The internal temperature of the unit is unsafe for food storage.
Samsung RF28HMEDBSR
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Date: 9/18/2020
Consumer stated that refrigerator ice maker stopped working after 6 months. They had multiple issues with ice buildup, seals & fans. Recently fridge is reading temp of 34°, but it's actuality 47°. Consumer had three service calls in last three months to fix issue to no avail.
Samsung RF263BEAEBC
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Date: 9/20/2020
Consumer reported that Ice maker & freezer in refrigerator are defective, resulting in thawing & refreezing of food multiple times. Ice maker freezes & build up ice around ice box. It leaks water from ice box into food drawer creating wet & damaged food.
Samsung RF28HDEDBSR
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Date: 9/20/2020
Consumer reports that the ice maker of the refrigerator does not work properly and constantly freezes over. They were manually defrosting every 3 to 4 days. Panel display shows the internal unit is 36 degrees when it's actually over 40 and is unsafe for food storage.
Samsung RF26J7500SR
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Date: 9/20/2020
Consumer reports that the refrigerator does not work properly. Food spoils often because the temperature is too warn and the display isn't accurate. The unit freezes over and is generally unsafe for food storage.
Samsung RF28HFEDBWW
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Date: 9/20/2020
57 YOF consumer reports that the refrigerator has a well known defect that causes the unit to keep unsafe temperatures. The unit freezes over and the internal portion of the unit is too warm. It is unsafe for food storage and repairs do not solve the issue.
Samsung RF260BEAESG
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Date: 9/20/2020
47 YOF consumer reports that the refrigerator has a design flaw that doesn't allow for the unit to cool properly. The ice freezes over constantly and has to be defrosted. The display shows 36 but is between 44-56 degrees. Unsafe for food storage. The fan doesn't work.
Samsung RF28HFEDTSR/AA
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Date: 9/20/2020
36 YOF reported that the refrigerator doesn't keep safe food temperatures below 40°. She stated that the temperature on the outside is not an accurate reading of the refrigerator temperature inside. Food spoils too fast and causes stomach pains.
Samsung RF26HFENDSR
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Date: 9/20/2020
Consumer reports that there is a known defect with the refrigerator. The ice maker freezes up and the temperature in the internal unit is actually around 50 degrees despite the display reading 37 degrees. This is dangerous and unsafe for food storage.
Samsung RF34H9960S4
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Date: 9/20/2020
Refrigerator's temperature on front panel of fridge is at least 15° different than internal, ice maker is faulty & freezer compartment not freezing adequately. Also d/t doors 'stuck' & shelves break 58 YOF lost balance, fell & had nerve damage to hands, she didn't get 1st aid
Samsung RF28HMEDBSR/AA
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Date: 9/21/2020
34 YOF consumer reports that the refrigerator is leaking water, the ice maker freezes over and the external display reads 35 degrees when internally it is actually over 60 degrees. This is very dangerous and unsafe for food storage as well as a health hazard to consumers.
Samsung RS25J500DSR
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Date: 9/22/2020
Consumer reported that refrigerator continuously spike in temperature multiple times causing food spoil. Oven of gas range doesn't heat up hot enough to safely cook food, baking items taking up to two hours longer than suggested. Appliances were serviced multiple times.
Samsung RF28HFEDTSR/AA
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Date: 9/22/2020
Consumer reports that the refrigerator has multiple issues. The ice makers do not work properly. It doesn't dispense ice or water the way it should and the temperature display is inaccurate. The internal unit is 38-56 degrees which is unsafe for food storage. Health hazard
Samsung RF28HDEDBSR/AA
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Date: 9/23/2020
Consumer reports that the refrigerator has had multiple issues. The ice maker freezes up constantly and has to be defrosted. The unit stopped cooling properly and ruined food. The unit makes a loud noise that doesn't abate until the door is opened. Unsafe for food storage
Samsung RF263TEAESG/AA
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Date: 9/23/2020
48 YOM consumer reports that his refrigerator does not hold the correct temperature and causes the food to spoil. He also reports that the unit freezes up. This is unsafe for food storage and a health hazard.
Samsung RF4287HARS
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Date: 9/24/2020
Consumer reports that the refrigerator has multiple issues. The ice maker does not make ice and no longer functions and the freezer does not keep the food cool. They are now using an additional freezer to store food. This unit is unsafe for food storage.
Samsung RF263BEAESR/AA
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Date: 9/25/2020
Consumer's refrigerator stopped working. It has temperature fluctuation, does not maintain correct temperature, & condensation issue. Ice maker is not working & water is dripping into the bottom drawer. Repairs has been done but it breaks down again.
Samsung RF24FSEDBSR
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Date: 9/25/2020
Consumer reports that the refrigerator has known defects that cause the back panel to freeze up and the colling system inside the unit fails. The unit goes from 34 degree to high 50's overnight. This is unsafe for for food storage. Their 10 YOF has gotten food poisoining.
Samsung RF28HFEDTWW/WW
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Date: 9/25/2020
Consumer own 2 defective refrigerators, which have malfunctioning ice makers, fans freezing up but the most concerning is the inability for them to cool properly. The temperature shows 34 on the out side panel but goes over 40 which can possibly cause food poisoning.
Samsung RF263BEAESG
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Date: 9/26/2020
Consumer reports that the refrigerator freezes up in the ice compartment. Consumer also noted that the temperature is inaccurate and the internal unit is keeping temps between 55-58 degrees. This is unsafe for food storage and a health hazard for consumers.
Samsung RS22HDHPNSR
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Date: 9/26/2020
Consumer reports that the refrigerator does not cool properly. The display registers 34 degrees but the internal temperature ranges in the 40s and 50s. This is unsafe for food storage and potentially could lead to food poisoning. Health hazard.
Samsung RF263BEAESG/AA
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Date: 10/1/2020
50 YOF consumer reports that the icemaker to the refrigerator has been repaired multiple times with no fix. This incident the ice dispenser began shooting ice all over the floor. Flames were shooting out of the ice bex and the unit smelled of melted wiring. Fire hazard.
Samsung RF23HSESBSR/AA
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Date: 10/1/2020
Consumer reports that the ice maker on the refrigerator continually freezes up as well as the back panel. This causes the fan to freeze up and disrupt the cooling system inside the unit. The internal temperature is too warm and causes food spoilage. Unsafe for food storage.
Samsung RF28hMEDBSR
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Date: 10/2/2020
Consumer purchased a new refrigerator in 2015. After many service appointments the refrigerator does not maintain a safe temperature inside the unit and the ice maker freezes up and continues to drip. Consumer have to unload the unit and defrost the back panel every 2 weeks.
Samsung RF28HMEDBSR
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Date: 10/2/2020
46 YO consumer's refrigerator had condenser coils freeze up periodically. Internal temperature would increase and cause food spoilage. This got more frequent. Consumer states this is not an isolated incident. No injuries occurred.
Samsung RF28HFEDBSR/AA
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Date: 10/2/2020
Less than a year ago the fridge wouldn't hold a temperature and the consumer and consumer's wife had to replaced thermostat. Recently the fridge has lost temperature (interior of the fridge was 64.7° F) again and they have to get the thermostat fixed once again.
Samsung RF264BEAESR
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Date: 10/6/2020
The Consumer reported that their refrigerator is not keeping safe temps inside and there are many other issues which is causing their food to spoil.
Samsung RF263BEAESR
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Date: 10/7/2020
Refrigerator cooling coil is icing up causing fan to get iced up & not run, making unit having warmer temperatures. Unit doesn't hold set temperatures in fridge section. Water is leaking under large crisper drawer & inside drawer, ice maker is leaking & ice is wet.
Samsung RF263BEAEBC/AA
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Date: 10/7/2020
47 YOF consumer reports that the refrigerator's ice maker freezes over every few months. She also reports that large amounts of water is pooling in and around the unit as wella s the inaccurate temperature display is causing food to spoil. Unsafe for food storage.
Samsung RF268ABWP
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Date: 10/8/2020
Consumer reports that the refrigerator has known issues with the ice maker. The ice maker freezes over constantly and also drips water creating mold inside and outside of the icemaker. Internal unit is often 20 degrees higher than the display temp. Unsafe for food storage.
Samsung RS25H5111SR
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Date: 10/8/2020
The Consumer reported that their refrigerator is not keeping cool temperature and they are consuming warm food, sometimes not knowing till later. The Consumer stated that the fridge says it is 40F but it is always way warmer than that.
Samsung RF28R7201SG/AA
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Date: 10/9/2020
Refrigerator is not cooling properly. Temperature on refrigerator shows 37°, but when consumer used thermometer, it read 41° & 42°, Consumer purchased thermometer because something was not right, boy was sick week prior, after drinking milk. He didn't get 1st aid.
Samsung RF28HFEDTSR
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Date: 10/9/2020
The Consumer reported that their 4-year old refrigerator displays an incorrect temperature and food spoils. The unit has been repaired twice unsuccessfully. The Consumer stated that this has been reported by 29,000 customers on a social media group and class action lawsuit.
Samsung RF23J9011SG/AA
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Date: 10/9/2020
The Consumer reported that their refrigerator was not cooling at the proper temperature causing food to spoil, and then it stopped not cool at all.
Samsung RF28HDEDTSR/AA
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Date: 10/12/2020
Ice maker quit working, fan makes noise, stops cooling & is too warm inside. Refrigerator has been repaired, but still has problem keeping food cool. Temp indicator on door reads 34° but is 57° inside. Power had to be unplugged for few hours to get unit working correctly.
Samsung RF263BEAESG/AA
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Date: 10/13/2020
The Consumer reported that their refrigerator does not maintain a safe temperature for food.
Samsung RF28HMEDBSR/AA
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Date: 10/16/2020
The Consumer, 47, reported that the internal temperatures of the refrigerating and freezing compartments in the refrigerator are not constant. He reported injury to self.
Samsung RF28HMEDBSR
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Date: 10/20/2020
The Consumer stated that they bought the refrigerator and have since repaired it three times. The freezer has went out 3 times. It is developing mold and doesn’t keep food items cold.
Samsung RF23J9011SR/AA
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Date: 10/21/2020
Outside of refrigerator door presented 34° on display. After several weeks consumer noticed, that things were going bad quickly & checking temperature inside of unit with thermometer found that actual temperature read 52°. They had to re-plug unit to re-set temperature.
Samsung Family Hub RF23M8570SR
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Date: 10/22/2020
Consumer reports that the refrigerator does not accurately display the correct temperature. It flucturates between 35 and 45 degrees. The icemaker is also defective and freezes over and drops water inside and outside of the unit. Unsafe for food storage.
Samsung RF31FMESBSR
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Date: 10/23/2020
Consumer reports that the refrigerator does not show an accurate temperature on the digital display. It's accurate if you set the set point when the refrigerator is warm, but it never deviates from the set point despite being warm inside the unit. Unsafe for food storage.
Samsung RF26HFENDSR/AA
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Date: 10/24/2020
The Consumer reported that they have had several cooling issues with the refrigerator and have lost food.
Samsung RF28HMEDBSR/AA
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Date: 10/26/2020
The Consumer reported that their refrigerator does not cool to proper food storage temperatures.
Samsung RH25H5611SR
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Date: 10/26/2020
Consumer reports that there is a known defect with the refrigerator. The temperature will not remain at safe temperatures. It randomly goes as high as 55 to 60 degrees which is unsafe for food storage.
Samsung RF28R7201SR/AA
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Date: 10/27/2020
55 YOM indicated that a brand new fridge, that was purchased about seven weeks ago, doesn't work because its temperatures are fluctuating from 30° to 50° F. He reported that the setting set to 37°F. He reported injury, he didn't get 1st aid.
Samsung RF263BEAESR
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Date: 10/29/2020
Temperature readings on outside of fridge were claiming it is 38°, while inside fridge were 63°. 8 YOF became sick previous day d/t eating spoiled food, she didn't get 1st aid. Consumer stated, that back of refrigerator completely freezes up cause unit not cool properly.
Samsung RF28HFEDBSR/AA
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Date: 11/5/2020
Refrigerator has unsafe temperatures. Ones fridge went over 77° & 53 YOF lost entire contents to spoilage. Temps inside fridge are consistently over 40°+ & spontaneously would go up to over 50°+, while display outside on fridge states 34°. She had stomach issues, got 1st aid.
Samsung RF26J7500SR
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Date: 11/1/2020
The Consumer reported that their two year old refrigerator stopped working. It reached 64 degrees and the food was spoiled.
Samsung RF25HMEDBSR
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Date: 11/2/2020
37 YO consumer reports that the refrigerator has ongoing issues with the ice maker. The unit would freeze over and the fan would start making noises and then stop. When this happens the temperature inside was too warm. This unit is unsafe for food storage.
Samsung RF28JBEDBSG/AA
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Date: 11/3/2020
The Consumer reported that their refrigerator door shelves disintegrated causing shards of plastic to fall into food.
Samsung RF28HMELBSR/AA
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Date: 11/4/2020
Consumer reports that the ice maker on the refrigerator freezes over and the back panel drops water causing mold within the unit and on the food. This is a health hazard and unsafe for food storage. The display stopped working. This unut is defective.
Samsung RF28R7201SR/AA
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Date: 11/4/2020
The Consumer reported that her refrigerator mostly likely never got completely cold. She stated that their spoiled and they have been without a working refrigerator.
Samsung RF28HFEDTBC/AA
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Date: 11/6/2020
Ice maker of fridge kept freezing & was replaced. 44 YOF stated, that ice drawer never fit right & on top of that technician ran over water line & flooded kitchen. Also auger in back has split & plastic was coming out of ice maker, she almost swallowed it.
Samsung RF28HFEDBSR/AA
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Date: 11/6/2020
34 YOF consumer's refrigerator displays lower temperature than the actual value. Consumer implies this is a safety hazard.
Samsung RF23M8070SG
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Date: 11/9/2020
52 YOF reported the issue with the Ice Maker of the refrigerator. She indicated that because of the stress, that the ice puts on the bin, when it freezes up, the bin has cracked and pieces of plastic were appearing in the ice.
Samsung RF263BEAESR
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Date: 11/10/2020
Consumer reports that the refrigerator has an ongoing issue for many months where the unit does not properly cool and causes food to be lost. The unit isn't safe for food storage and could potentially cause illness if spoiled food is consumed.
Samsung " RF28HFEDBSR"
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Date: 11/10/2020
Consumer reports that the refrigerator has known defects. Even after the ice maker was repaired it failed again and the unit began making a very loud noise. The temperature inside the unit is between 44 and 56 degrees consistently. This is unsafe for food storage.
Samsung RF32FMQDBSR/AA
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Date: 11/12/2020
37 YOM consumer had a refrigerator. Ice maker went out and he cut his hand on ice while trying to scrape it off. Food spoiled due to inconsistent temperature in fridge, one of the kids got poisoned. Consumer was given runaround. Fridge had leaking coolant from compressor.
Samsung RF4287HARS
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Date: 11/13/2020
The Consumer reported that their refrigerator is not keeping cool, the freezer temperature drops too, and food items are defrosting.
Samsung RF28HMEDBSR/AA
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Date: 11/16/2020
The Consumer stated that the refrigerator said 34 degrees Fahrenheit on the outside of the refrigerator but food was spoiling. The Consumer tested with a thermometer and the temperatures read between 46 and 52 degrees Fahrenheit.
Samsung RF 263BEAESR
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Date: 11/17/2020
The Consumer stated that their refrigerator has had unsafe temperatures that caused many foods to be spoiled and now the refrigerator has mold growing.
Samsung RF26J7500SR/AA
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Date: 11/19/2020
The Consumer stated that the back of the refrigerator freezes up and temp rises above 40F. Water and ice collect under the drawer. Mold/Mildew grow in hard to reach corners because of the high temp and humidity. The Consumer stated has to manually defrost every few months.
Samsung RF31FMESBSR/AA
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Date: 11/20/2020
The Consumer, 46, stated that the refrigerator failed to keep food at a safe temperature for consumption. The Consumer reported injury to self.
Samsung RF27T5201SG/AA
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Date: 11/26/2020
The consumer stated that the refrigerator was showing incorrect temperature. It is showing temperature 15+degrees lower than actual.
Samsung RF4289HARS
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Date: 11/27/2020
The consumer stated, that the refrigerator is unsafe due to ice building up so thick on the chest freezer drawer floor, that it would not shut completely, causing unsafe food temperatures and food begins to thaw.
Samsung RFG238AARS/XAA
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Date: 11/28/2020
Consumer reports that the refrigerator has not functioned properly since purchase in 2014. The unit does not cool properly and ices over and causes food to spoil. The internal unit can get up to 50 degrees and has to be defrosted often. Unsafe for food storage.
Samsung RF28HMEDBSR/AA
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Date: 11/30/2020
Ice maker started freezing & stopped dispensing ice. Consumer had to use hair dryer biweekly to remove ice d/t Ice would build up. She found using thermometer, that it was 60° in back of fridge. Recently, milk she gave to child from fridge, was warm & spoiled.
Samsung RF261BEAESR
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Date: 12/1/2020
Consumer reports that there is a known issue with the refrigerator. The evaporator clip flaw causes ice to build up and water to leak over and under the drawers in the unit. This product is unsafe for food storage.
Samsung RF263TEAESG
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Date: 12/2/2020
43 YOF consumer reports that the refrigerator has an issue with the ice maker freezing over and not keeping the unit cold enough for food storage. A piece of plastic was in the ice and she ingested it and had to be hospitalized and surgery was done. Unsafe product.
Samsung Flex Zone Family Hub RE22M9581SR/AA
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Date: 12/3/2020
Consumer reports that the ice maker in their refrigerator just stopped working as well as the freezer on both sides of the unit. This is a known defect with the product.
Samsung Twin Cooling Plus RF28HFEDTWW/AA
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Date: 12/6/2020
The consumer indicated, that the refrigerator freezes in the refrigerator compartment at the same time the ice maker kept freezing over. Consumer indicated risk of diabetic medicine freezing and therefore spoiling due to freezing refrigerator temperatures.
Samsung RF22K9581SR
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Date: 12/6/2020
50 YOF consumer reports that the refrigerator has well known defects. The ice maker constantly freezes up and drips water into other compartments and the internal unit does not keep the proper temperature. This product is unsafe for food storage.
Samsung RF23J9011SR/AA
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Date: 12/12/2020
39 YOF consumer has a refrigerator. The freezer part will freeze, thaw and refreeze items. Consumer states that food spoils and temperature got above 59 degrees multiple times. A tech came but did not do anything.
Samsung RF28HFEDBSG/AA
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Date: 12/13/2020
The Consumer reported that the actual temperature in their refrigerator is measuring as much as 20 degrees off from the set point of 34 degrees. The Consumer stated that the manufacturer is aware of their complaint but has not responded to their concerns sent by email to them
Samsung RF28JBEDBSG/AA
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Date: 12/14/2020
37 YO consumer reports that the refrigerator has known diefects and has been replaced several times over the last 3 years. The ice maker doesn't make ice and freezes over. The unit also leaks because of the ecvess ice and the internal temperature isn't safe for food storage.
Samsung RF23HSESBSR/AA
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Date: 12/14/2020
52 YOF consumer reports that the refrigerator is not safe. The internal temperature of the unit does not match what the display on the refrigerator reads and is often over 40 degrees. This is unsafe for food storage.
Samsung RF24FSEDBSR/AA
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Date: 12/18/2020
Consumer reported, that fridge ice maker had freezing issues four times, which resulted in repair. Fridge icing over & groceries on doors, like milk & eggs spoiled. Consumer stated that, temperature control terrible, because of icing over of cooling /defrost system.
Samsung RF267AERS
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Date: 12/20/2020
I purchased refrigerator. I have had consistent problems with it: UNSAFE temperature so FOOD IS NOT SAFE TO EAT and the food gets moldy, display shows inaccurate temperature, leaking water in food area and icemaker
Samsung RF263BEAESR/AA
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Date: 12/23/2020
The Consumer stated that their refrigerator fluctuates from not being able to keep food cold enough (couldn't get it to less than ~43 degree Fahrenheit) to now being cold all the time (can't get it warmer than ~28 degree Fahrenheit).
Samsung RFG297HDRS
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Date: 12/23/2020
The Consumer stated that their refrigerator does not maintain consistent temperatures. The Consumer stated that the ice maker/water dispenser leaked all over the floor, ruined the floor, and quit producing ice in the ice maker.
Samsung RF28HMEDBSR
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Date: 12/23/2020
Consumer's icemaker portion of the refrigerator kept freezing over. A tech came twice but the problem persisted. In addition, later on, the refrigerator malfunctioned and there was much food spoilage. Manufacturer was uncooperative, but knew the issues. No injuries.
Samsung RF22K9381SR/AA
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Date: 12/27/2020
The Consumer stated that their refrigerator continues to fail. The freezer (lower portion) has failed twice. The refrigerator has begun to loose cool temperature. Although the temp is set at 35 degrees, the actual temperature ranges between 46 to 57 degrees.
Samsung RF18HFENBSR
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Date: 12/27/2020
The consumer reported that the refrigerator does not cool and ices up in the back. The consumer stated, that this issue has lead to unsafe food temperatures. The consumer documented the countless interactions with manufacturer regarding this issue.
Samsung RF28HMEDBSR/AA
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Date: 12/28/2020
The Consumer stated that the refrigerator ice maker continually freezes up and the interior fridge temperature fluctuates. The interior temperature does not match the exterior set point display. Unsafe inside temperatures raise food safety issues.
Samsung RF28HMEDBSR
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Date: 1/13/2021
The consumer has had issues with the refrigerator's ice maker not working and also with the interior temperature being too warm. The interior temperature of the fridge portion fluctuates between 41°F and 44°F, despite the fridge being set on 37°F.
Samsung RF23J9011SR
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Date: 12/29/2020
Consumer's refrigerator no longer cools food according to et point and icemaker keeps freezing over. The refrigerator was serviced once before, but problem returned.
Samsung RF323TEDBSR
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Date: 12/30/2020
Defective Refrigerator/Freezer! Refrigerator hasn't worked properly since purchase. It has 2 ice makers, neither work. have lost food in both refrigerator & freezer over years. Refrigerator only cools to 48 degrees & freezer to 30 degrees
Samsung RF4287HARS
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Date: 12/30/2020
The Consumer, 52, stated that the refrigerator slowly started to warm up but the control panel on the front door read that all temperatures were normal. The Consumer stated that she got food poisoning twice to finally discover it was from her own refrigerator making her sick.
Samsung RF263BEAESR
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Date: 1/5/2021
The consumer reported, that ice makes keeps freezing and the bottom shelf also freezes, and the refrigerator doesn't stay cold.
Samsung RF260BEAESG/AA
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Date: 1/5/2021
33 YOF consumer reports that the refrigerator had issues with the ice maker not working properly or at all. The handle on the door broke and there was ice build up with an odor in the deli drawer. The internal temperature was around 50-60 degrees. Unsafe for food storage.
Samsung RF23HCEDBSR
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Date: 1/8/2021
The Consumer stated that the readout on the front on their refrigerator said the temperature was 34 degrees but upon checking the actual internal temperature was over 55 degrees.
Samsung RF28HMEDBSR/AA
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Date: 1/11/2021
The Consumer stated that the temperature of the refrigerator is not consistent, causing food to spoil.
Samsung RF28HFEDBSR
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Date: 1/13/2021
Refrigerator, despite showing 34° on display outside of it, twice in one year had frozen up. Inside of refrigerator temp goes up to above 40°F. 37 YO consumer realized this, after food started to spoil & consumer bought & put own thermometer inside of fridge.
Samsung RS267LBBP
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Date: 1/15/2021
The Consumer stated that their refrigerators keeps food at unsafe temperatures which is not safe for human consumption. The Consumer stated that it is a known defect but they refuse to fix it.
Samsung RF24FSEDBSR
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Date: 1/15/2021
Consumer reports that the refrigerator fan keeps freezing over and the display doesn't register the change in temperature. The internal unit gets to over 40 degrees when this happens and is unsafe for food storage. This is a health hazard.
Samsung RF28T5001R
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Date: 1/15/2021
The consumer reported that less then one month after delivery the fridge stopped cooling in the freezer and two days later the entire fridge and the freezer were warm. The consumer indicated that all food was destroyed.
Samsung RF263BEAESR/AA
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Date: 1/15/2021
The consumer indicated that noticed that foods spoil quickly in the refrigerator. The consumer reported that the temperature on the refrigerator's door display shows 34°F, however an portable refrigerator thermometer reads 48°F.
Samsung RF28HMEDBSR
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Date: 1/15/2021
The Consumer stated that the refrigerator's icemaker freezes up, leaks water in and around bins in the fridge and on the hardwood floor around the fridge. The Consumer stated that temperature inside the fridge is not adequate and correct temperature is not showing on the door
Samsung RF28K9380SR
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Date: 1/15/2021
40 YOF reports that the temperature inside the compartments of the refrigerator at home are warmer than what is noted on the door display. Consumer used thermometers to measure the interior temperatures. The temperatures are unsafe for food storage.
Samsung RF28JBEDBSG
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Date: 1/18/2021
The Consumer stated that their refrigerator has a major defect - the temperature displayed on the outside of the refrigerator is not the correct inside temperature which causes food to spoil and can cause food poisoning.
Samsung RFG297HDRS
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Date: 1/18/2021
The Consumer stated that their refrigerator is forming ice on the fan and not holding food at safe temperatures. The Consumer reported food spoilage and water damage to property from the defective unit.
Samsung RS25J500DSR
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Date: 1/20/2021
Consumer reports that their refrigerator is freezing everything in it. Consumers have tried unplugging it for 48 hours, letting it defrost, setting it at a specific temp, vacuuming the back. Refrigerator is freezing the food in the fridge part & the ice maker is working fine.
Samsung RF267ABBO
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Date: 1/20/2021
The consumer reported, that the refrigerator continuously has issues with freeze up and drains in the bottom of the refrigerator and then it freezes and/or runs out. The consumer had to call a technician to fix it, but the issue remained.
Samsung RF23HCEDBSR/AA
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Date: 1/21/2021
The refrigerator constantly freezes up and has to be de-thawed. 37 YO consumer stated, that the temperature is not being maintained in the refrigerator, which makes unsafe to store food. The consumer believes, that this unit has a design defect.
Samsung RF28HMEDBSR/AA
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Date: 1/21/2021
30 YOF consumer reports that her refrigerator has multiple problems. The ice maker freezes over constantly and has to be defrosted. There is a chemical odor leaking inside the unit affecting the food as well. The temperature fluctuates and is unsafe for food storage.
Samsung RF24FSEDBSR/AA
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Date: 1/21/2021
The Consumer stated that the digital display on the refrigerator shows the inside temperature as 34 whereas with a manual thermometer it fluctuates between 42 and 51 degrees depending on if it's in the fridge or the door. The Consumer says this is not a safe zone for food.
Samsung RF267AERS
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Date: 1/22/2021
The Consumer stated that the refrigerator does not keep the set temperature.
Samsung RF28HFEDBBC
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Date: 1/22/2021
The temperature of the refrigerator swung far out of the food safe zone. The fridge lights on the external temperature monitor never showed that the fridge was warming up until it was too late, the temperature was far above the food safe zone and the food had to be disposed.
Samsung RF28HDEDBSR
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Date: 1/26/2021
35 YOF consumer reports that the refrigerator has had issues since 6 weeks after purchase. The ice maker freezes and the unit doesn't work properly. The internal temperature is 50 degrees or above. The crisper drawer freezes shut or leaks water. Unsafe for food storage.
Samsung RF323TEDBSR/AA
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Date: 1/27/2021
Consumer reports that the refrigerator has known issues with the ice maker freezing over or the temperature not being accurate and food items are not freezing as they should. This is a health hazard and unsafe for food storage.
Samsung RF323TEDBSR
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Date: 1/27/2021
The Consumer stated that the refrigerator at their home is operating at unsafe temperatures, fluctuating from 36.3 to 44.2. The manufacturer was contacted but they stated that this is not due to a defect on their part, despite service bulletins stating that it is.
Samsung RF323TEDBBC/AA
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Date: 1/30/2021
Consumer reports refrigerator ice maker is defective, causing water leaking and other issues. Consumer also notes refrigerator internal temperature fluctuates below the food-safe storing requirements.
Samsung RF263BEAESR
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Date: 1/30/2021
Consumer reports that their refrigerator is defective. The ice maker freezes over and the temperature fluctuates between 35 and 58 degrees making food unsafe for storage. Water leaks into the crisper drawer. This product is unsafe for food storage.
Samsung RF263BEAESR/AA
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Date: 2/1/2021
Consumer reports that the fan motor in the refrigerator is bad and the there are issues with the temperature sensor and defroster thermostat. The temperature does not hold. Unsafe for food storage.
Samsung RF28HMEDBSR
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Date: 2/1/2021
The Consumer reported that their refrigerator does not hold temperature. She stated that the temp on the outside does not match the inside temp. The temp is hitting 51F and the food is spoiled.
Samsung RF26HFENDSR/AA
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Date: 2/2/2021
Consumer reports that the refrigerator has a known issue in that the temperature does not maintain itself. The unit has been repaired several times and the same issue keeps happening. This renders the food unsafe for food storage.
Samsung RF 260BEAESR
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Date: 2/4/2021
The Consumer reported that their refrigerator has known defects. The Consumer stated that the temperature is set to 35, but, with thermometers they put inside, it fluctuates up to 47 degrees, which is not safe for food - which has been happening on and off for 3 years.
Samsung RF263BEASER
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Date: 2/4/2021
The Consumer reported that their refrigerator has a known defect. The Consumer reported that in accurate temperature reading, it is putting their food at risks of spoiling and causing illness.
Samsung RF28HMEDBSR/AA
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Date: 2/8/2021
The Consumer stated that their refrigerator and freezer randomly, but on a frequent basis, has temperature issues. The freezer fully thaws then refreezes. The refrigerator and deli drawer exceeds safe (per USDA) temperatures for food consumption.
Samsung RF28HMEFBSR
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Date: 2/9/2021
The consumer stated that the refrigerator reads 35° on outside panel, but internal thermometer reads 43°, the food inside the unit goes bad. Consumer indicated that son's stomach hurts. There is mold constant in fridge and water pools out from faulty ice maker.
Samsung RF323TEDBSR
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Date: 2/16/2021
The Submitter reported that their refrigerator has a defect and it is not keeping food cold as advertised.
Samsung RF263BEAEESG/AA
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Date: 2/16/2021
61 YOF consumer reports that the refrigerator is defective. The back panel is rusting, the ice maker doesn't work properly and there is water leaking from the unit and black mold growning behind the bins. This unitis unsafe for food storage and a health hazard.
Samsung RF28HFEDSBR/AA
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Date: 2/17/2021
Since purchase ice maker of refrigerator is freezing over. There were several service technicians but issue persists. Refrigerator compartment doesn't hold required temperature for safe food storage. 55 YOF & 45 YOM had multiple occasions with food poisoning, they got 1st aid
Samsung RF260BEAESR/AA
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Date: 2/19/2021
The Consumer, 50, reported that their refrigerator ices up in the internal back portion and keeps temperature at 50-52 degrees F. The Consumer reported injury to herself.
Samsung RF28HMEDBSR/AA
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Date: 2/21/2021
Consumer noticed that in ice maker of refrigerator was no ice at all & it was dripping water. They checked door of refrigerator to see temperature & it read 34°. Food inside was warm which could caused eating unsafe food. Freezer temp says 0° & it was not at 0° either.
Samsung RF28HDEDTSR
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Date: 3/3/2021
Consumer reports that the refrigerator has an external display temperature of 34 degrees when it's actually ranging between 45-55 degrees inside the unit according to a thermometer they purchased. Ice maker has issues as well. Unsafe for food storage.
Samsung RF23HCEDBSR/AA
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Date: 3/5/2021
Refrigerator within few months of service failed causing food loss. It was unplugged & re-plugged in. It started working. Then ice maker starting freezing up. It was replaced & within 30 days, it was frozen, water leaks from icemaker causing bacteria growth.
Samsung RS25H5111SR
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Date: 3/6/2021
Fridge stopped working twice since 2015. Temperature on outside of fridge reads 36-40°, but inside food feels warm & it has gone bad. Thermometer was put inside & it shows 45-48°. They noticed this issue one day after purchase when 4 YOF took a sip of milk.
Samsung RF23HCEDBSG/AA
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Date: 3/6/2021
The Consumer reported that their refrigerator has temperature fluctuations of almost 20 degrees posing brisk of food poisoning for their family. The manufacturer is not will to do anything about this as it is out of warranty despite it being a known issue for this model.
Samsung RF28HMEDBSR/AA
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Date: 3/10/2021
Consumer reports that the refrigerator has had ongoing issues with the ice maker and the cooling system. The display reads 34 degrees but it is actually 45 degrees. This unit is unsafe for food storage and a health hazard to consumers.
Samsung RF263BEAESR/AA
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Date: 3/12/2021
Consumer reports that the ice maker freezes up and creates mold snd stops working altogether. The ice maker was replaced but the same issues are occurring again Unsafe product and a helath hazard.
Samsung RF263TEAESR
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Date: 3/12/2021
Consumer reports that they woke up to a pool of water on the floor and the refrigerator would not power on at all in working outlets. The consumer was storing vital medication for their 12 YOF daughter in the unit and the unit failed. Unsafe for food/medicine storage.
Samsung RF25HMEDBSR/AA
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Date: 3/12/2021
Consumer's refrigerator has frost buildup all over it. The frost starts at ice maker, but it's not plugged into water supply. Ice is also at rear metal coils. Fan stopped working due to hitting against ice. Consumer is unhappy with product & manufacturer is uncooperative.
Samsung RF31MEDBSR
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Date: 3/12/2021
The consumer stated, that since the technician replaced the ice maker, it works, but the main refrigerator compartment had been as high as 62° and never lower than 48°. The consumer do not has a safely operational refrigerator and had to dispose of all of food.
Samsung RF28R7351SG/AA
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Date: 3/12/2021
The Consumer reports that they have had several issues with their refrigerator and one issue that still remains unresolved is that the food and liquids caught under the glass turn into mold.
Samsung RFG297AARS
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Date: 3/12/2021
Consumer reports that the refrigerator has known defects with the temperature not being accurate and too war to store food inside the unit. The ice maker also freezes over and the tice bin is not accessible during these times. Unsafe for food storage.
Samsung Flex RF28K9380SG/AA
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Date: 3/16/2021
70 YOF consumer reports that the refrigerator has had continuous a problems with the ice maker not working properly and the temperature being inaccurate inside the unit causing for food to spoil. It's been replaced with the same results. Unsafe for food storage.
Samsung RF28HFEDTSR
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Date: 3/16/2021
Consumer reports that the refrigerator is defective. The fan starts making a rattling noise and then the unit stoops cooling effectively leaving the temperature around 50 degrees. This is unsafe for food storage.
Samsung RF236TEAESR/AA
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Date: 3/17/2021
43 YOF reported unsafe food temperatures in the refrigerator. She stated that this is known issue. She reported injury, she was seen by medical professional.
Samsung RF22K9381SG
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Date: 3/19/2021
The Consumer reported that the ice maker on their refrigerator has been constantly freezing up and leaking water for years. He would let the refrigerator thaw out and putting all food back in only to see the ice maker freeze up again and again.
Samsung RFG297AARS
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Date: 3/22/2021
Consumer reports that their refrigerator's ice maker freezes up and leaks. Once the ice maker is defrosted the problem occurs again within a week. The internal temperature of the unit is over 40 degrees and the fan is making a grinding noise. Unsafe for food storage.
Samsung RF23J9011SR/AA
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Date: 3/23/2021
Consumer reports that the refrigerator was making unusual noises and the ice maker was freezing up. The unit was repaired but the problems came back and now the ice maker no longer works at all. The temperature inside the unit is 40-48 degrees. Unsafe for food storage.
Samsung RF26J7500SR
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Date: 3/24/2021
43 YOF stated, that in-door ice maker of refrigerator freezes up & stops producing ice, & water drips from it down fridge. Ice buildup causes fan to stop & temperature of fridge increases & food spoils. Door thermostat doesn't read correct temperature.
Samsung RF263BEAESG/AA
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Date: 3/24/2021
The Consumer reported that the temperature control on their refrigerator is not working and the icebox is freezing over. It keeps freezing food then warming to the mid 40s.
Samsung RF28JBEDBSG
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Date: 3/30/2021
Consumer reports that their refrigerator has a digital display reading of 34 degrees but the inside of theunit is actually ranging from 34 - 41 degrees. This is a known issue with this model. The unit is unsafe for food storage and a potential health hazard for consumers.
Samsung RF26HFENDSR/AA
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Date: 4/1/2021
Consumer reports that their refrigerator external display reads 34 degrees but the internal unit is 8.9 degrees according to their thermometer. Food items have spoiled. This unit is unsafe for food storage. Health hazard.
Samsung RF25HMEDBSR
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Date: 4/2/2021
35 YOF consumer reports that the refrigerator has several ongoing issues. The ice maker freezes and doesn't work, the fresh air fan freezes and leaves the unit too arm. The display reads 36 degrees but is actually 43-47 degrees. Insafe for food storage.
Samsung RF28HMEDBSR/AA
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Date: 4/3/2021
Consumer reports that the refrigerator has a known defect in that the unit does not keep a safe temperature. The fan freezes and then unfreezes and ice melts and pools under the drawer inside and then refreezes into ie. Creating mold. Unsafe for food storage.
Samsung RF28K9070SR/AA
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Date: 4/6/2021
Consumer had a problem with refrigerator. The ice maker kept freezing. This was repaired three times. Upon third repair, refrigerator was not keeping the right temperature and food was spoiled. Manufacturer was uncooperative.
Samsung RF28HMEDBSR
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Date: 4/8/2021
Consumer reports that the refrigerator has several defects. The ice maker freezes up and because of poor insulation the freezing spreads to the fan. The display temperature reads 39 degrees but is actually near 60 degrees inside theunit. Unsafe for food storage. Health Hazard
Samsung RF25HMEDBSR/AA
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Date: 4/9/2021
36 YO consumer reports that the refrigerator has had several issues. The water leaks under the crisper. The ice maker doesn't work properly and making loud noise. The inside of the unit is 50-60 degrees despite the display reading 38 degrees. Unsafe for food storage.
Samsung RF27T5201SG
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Date: 4/15/2021
The refrigerator and freezer stopped cooling/freezing. The consumer indicated, that the ice machine freezes over and causes the whole appliance to stop working and food had to be thrown out.
Samsung RF28HFEDBSR/AA
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Date: 4/16/2021
The Consumer reported that their refrigerator stopped cooling but the temperature gauge remained constant, allowing for spoiled food unknown to them.
Samsung RF28HMEDBSR
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Date: 4/20/2021
40 YO consumer reported, that the refrigerator displays incorrect temperature on the display, the display says the fridge/freezer at set point when the fridge is 40-45° and the freezer is 35°.
Samsung RF263BEAESG
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Date: 4/21/2021
The consumer reported, that the ice maker of the refrigerator started freezing up and they had to defrost it by hand now every two weeks. The temperature in the freezer is going wrong. Sometimes it is OK, other times there is moisture building up on items.
Samsung RF23HCEDBS
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Date: 4/27/2021
40 YOF indicated, that the refrigerator temperature randomly fluctuates and has spiked to above 40° on two occasions. She stated, that no doors left open, the unit was not overcrowded with food. Reasons for fluctuations are unknown. Food spoilage and loss has occurred.
Samsung RF28HMEDBSR
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Date: 4/27/2021
The Consumer, 39, reported that their refrigerator displays temperature of 32 degrees but temperature inside is actually 40-50 degrees. The Consumer reported that their food has made them ill and the food has spoiled weeks before the expiration dates.
Samsung RF28HMEDBSR
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Date: 4/27/2021
The Consumer reported that the ice compartment in their refrigerator freezes over, causing leaking and unsafe temperatures in the refrigerator and freezer.
Samsung RF23HCEDB
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Date: 4/27/2021
The Consumer reported that their refrigerator does not keep food at safe temperatures. The refrigerator is set to 35* and the temperature inside ranges from 43*-50*.
Samsung RF263BEAESR
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Date: 4/27/2021
The Consumer reported that their refrigerator’s door temperature reads lower than the actual internal temperature of the refrigerator which has lead to improper food storage temperature.
Samsung RF28HMEDBSR
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Date: 4/29/2021
Consumer reports that the refrigerator no longer keeps accurate or safe temperatures within the unit. Despite setting the temperature to the manufacturer recommended 37 degrees it still rises to above 50 degrees. 5 YOM has gotten ill as a result. Unsafe for food storage.
Samsung RF28HMEDBSR
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Date: 4/29/2021
The consumer indicated that the refrigerator fails to maintain temperature and ice maker defrosts and freezes over.
Samsung RF263BEAESR/AA
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Date: 5/4/2021
The Consumer reports that their refrigerator continues to freeze up and is not cooling. The Consumer says they are loosing food weekly.
Samsung RF24FSEDBSR
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Date: 5/4/2021
35 YO consumer reports that the refrigerator has had constant problems with the ice maker freezing over and water pooling and leaking from the unit from the drawers. The temperature display reads 34 degrees but it's actually 50 degrees. Unsafe for food storage.
Samsung RF23HCEDBSR/AA
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Date: 5/4/2021
The Consumer reported that the ice dispenser on their refrigerator freezes and the back coils freeze causing unsafe temperatures for food storage.
Samsung RF30HBEDBSR
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Date: 5/5/2021
The Consumer reported that their refrigerator is unsafe because of unsafe temperature readings.
Samsung RF28HFEDTSR
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Date: 5/5/2021
The Consumer reported that their refrigerator's freezer freezes over, sometimes it will stop working, and the fridge and freezer get to unsafe food temps. The Consumer stated that they have lost hundreds of dollars in meat and other frozen foods.
Samsung RF267ABRS
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Date: 5/5/2021
Consumer reports that their refrigerator has ad issues with the temperature displaying inaccurately. The external display reads 34 or 38 degrees and in the internal unit is actually over 44 degrees and as high as 48 degrees. This is unsafe for food storage. Health hazard.
Samsung RF22N9781SR/AA
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Date: 5/5/2021
The Consumer reported that their refrigerator has stopped cooling. Initially, the ice maker froze up. They periodically defrosted to get it to work, then got tired of it and quit using the icemaker. Then applied a fix, but the entire unit became inoperative, and is leaking.
Samsung Flex RF22M9581SG/AA
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Date: 5/6/2021
39 YOF consumer reports that the refrigerator does not keep accurate or safe temperatures. Some areas of the unit will be warm and others will freeze items. The unit hovers between 44 - 46 degrees and stays around 42 degrees. This is unsafe for food storage and a health hazar
Samsung RF32FMQDBSR
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Date: 5/7/2021
The Consumer reported that the refrigerator displays 34F but inside is 60F. The Consumer reported unspecified injury to her 5-YO daughter. She stated "this has been happening with their fridges and they are allow people to have food poisoning due to unsafe fridge temps."
Samsung RF30HDEDTSR
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Date: 5/11/2021
The Consumer, 26, reported that their refrigerator does not display actual temps. She stated that the display on the outside of the fridge shows 30°F but in reality the temperature inside the fridge is over 50°F and this has caused food poisoning to her family including self
Samsung RF28HDEDBSR/AA
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Date: 5/11/2021
Consumer reports that the refrigerator is not working properly. The ice maker freezes over and freezes the fan causing the unit to not cool. The display reads 36 degrees when it's actually 66 degrees. This is unsafe for food storage or the medicine for their 17 YOF daughter.
Samsung RF31FMEDBSR/AA
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Date: 5/18/2021
Refrigerator is not keeping food cool. Indicator outside of refrigerator shows 37°F, however, thermometer placed inside fridge indicates 50°F. Design defect causes back of refrigerator to freeze up & then fan can't move air & defrost, which causes ice to accumulate.
Samsung RF28HFEDBSR
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Date: 5/18/2021
Consumer reports that the ice maker in the refrigerator has stopped working and the unit no longer cools This product is unsafe for food storage.
Samsung RF26HFENDSR/AA
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Date: 5/23/2021
Temperature in refrigerator don't stay consistent. Refrigerator was replaced three times & also call for service repair was placed. Technician wasn't able to repair it. Consumer continues to have issues with cooling. Food frequently goes bad. Ice & water accumulates.
Samsung RF28HFEDBSR
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Date: 5/24/2021
The Consumer reported that the ice maker in their refrigerator freezes over, causing the fan to stop, which has caused the refrigerator temperature to go up to 68 degrees Fahrenheit. The Consumer stated currently it's 60 degrees Fahrenheit, still very unsafe for storing food.
Samsung RF28HMEDBSR
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Date: 5/24/2021
Consumer reports that the refrigerator has a known design defect that causes issues with the ice maker. The unit has been repaired twice already with the same recurring issue of warm temps. Their 10 MOF child's milk and food are stored there Usafe for food storage.
Samsung RF28HMEDBSR
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Date: 5/24/2021
The Consumer reported that their refrigerator is reading 52 deg and will not get cooler. The unit has been services two times without any fix. The Consumer further stated that the ice maker is not working and water is leaking on to wood floor.
Samsung RF263TEAESG
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Date: 5/25/2021
Consumer purchased a French-door refrigerator. It does not maintain proper temperature causing ice maker to freeze and causes food to spoil. Manufacturer is aware of issue.
Samsung RF28HFEDBSG
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Date: 5/25/2021
Consumer reports that the refrigerator is not cooling properly. the external digital display reads 37 degrees but an external thermometer confirmed the unit is actually 56 degrees. This is a known issue. This is unsafe for food storage and a health hazard for consumers.
Samsung RF23M8090SR/AA
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Date: 5/26/2021
The Consumer reported that the refrigerator ice maker was making ice contaminated with tiny fragments of white plastic. Upon inspection, found the ice maker was partially frozen up, the plastic filter grill was broken and discovered more plastic fragments in the ice container
Samsung RF24FSEDBSR
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Date: 5/26/2021
The Consumer reported that their refrigerator has unsafe temperatures (above 50 degrees) inside French door compartment. The Consumer reported GI upset/food poisoning for the entire family.
Samsung RF28HDEDBSR
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Date: 5/26/2021
The Consumer reported that the ice maker in their refrigerator freezes up causing it to expand and pop door open on the fridge. The Consumer stated that the outside temp says 37 but is actually reading 43.
Samsung RF263BEAESG/AA
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Date: 5/27/2021
The Consumer reported that the refrigerator ice make and fans freeze resulting in warm refrigerator. The Consumer reported that her 8-YO son got food poisoning and they had to throw out all the food. The Consumer believes that this is a defect with this model of the appliance
Samsung RF22KREDBSR/AA
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Date: 6/1/2021
The consumer has a fridge with non-functioning ice maker. The fridge temperature has been fluctuating due to a defective back panel design. The ice maker went out/froze over in March of 2019 and the problem with fridge temperature was in January 2021.
Samsung RF428HARS
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Date: 6/1/2021
65 YOM consumer reports that the refrigerator has known defects. The ice maker freezes up and the water leaks from drawers onto the and the fan is very loud. The control panel says it's 38 degrees when it's really 50 degrees. This unit is unsafe for food storage. Health haza
Samsung RF260BEAESR/AA
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Date: 6/1/2021
The consumer indicated that fridge/freezer doesn't hold at the temperatures.
Samsung RF28K9070SR/AA
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Date: 6/2/2021
The consumer pointed out, that the refrigerator does not maintain safe temperatures causing food to spoil unbeknownst to the owner/user. The 38 YO consumer reported injury and didn't get 1st aid.
Samsung RF263BEAESR/AA
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Date: 6/2/2021
The Consumer reported that the refrigerator smoked and caught fire in home.
Samsung RF28HDEDBSR
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Date: 6/2/2021
Consumer reports that the refrigerator has known defects. The ice maker freezes over on a regular basis, as does the back part of the unit. This cuases the internal unit to become too warm. This product is unsafe for food storage. Health hazard.
Samsung RF28HMEDBSR
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Date: 6/2/2021
60 YOF Consumer's refrigerator will not hold a safe temperature. Reads 51 degrees should be 37 degrees as front of doors says. She has gotten food poisoning several times. Ice maker freezes up, the back of refrigerator is now freezing up & ice is coming out of vent holes.
Samsung RF28JBEDBSG/AA
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Date: 6/2/2021
The Consumer reported that the ice maker in their refrigerator freezes up and the refrigerator does not stay cold enough - food spoils.
Samsung RF25HMEDBSR
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Date: 6/2/2021
39 YOF Consumer's refrigerator displaying correct food safe temperature but the actual temperature inside the refrigerator is 49 degrees. She & her husband both fell ill after eating chicken salad. Later they found spoiled milk. The icemaker has stopped working. No Injuries.
Samsung RF28K9070SR/AA
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Date: 6/3/2021
Consumer reports that the refrigerator does not keep accurate temperatures. The display reading is not consistent with the temperature of the internal unit. This product is not safe for food storage.
Samsung RF28HMEDBSR
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Date: 6/3/2021
35 YOM consumer reports that the refrigerator has an internal temperature of 55 degrees. The display reads 38 per the external thermometer he bought. The ice maker and back panel frees over leaving it too warm. He was hospitalized for food poisoning. Unsafe for food storage.
Samsung RF260BEAESR
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Date: 6/3/2021
Consumer reports that the refrigerator has known defects. The ice maker abd back panel freeze over and impact the fan. The display is not consistent with the temperature inside the unit which about 47 degrees and too warm. This uni is not safe for food storage.
Samsung RF28HMEDBWW
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Date: 6/4/2021
The Consumer reported their refrigerator being defective. The Consumer stated that the ice machine frosts up resulting in ice jam which requires defrosting, lowering the temperature of food for at least, one to two hours.
Samsung RS25J500DSR/AA
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Date: 6/5/2021
The Consumer reported their refrigerator as being defective due to unsafe temperatures in fridge as well as freezer sections resulting in food loss and food poisoning (reported injuries to self and 9-year-old child). Stated they had 4th repair to remedy the defective fridge.
Samsung RF28HDEDTSR
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Date: 6/8/2021
Consumer reports that the refrigerator does not hold the correct temperature. The external display is not accurate and the internal unit is much warmer. This unit is unsafe for food or medicine storage for consumers. Health hazard.
Samsung RF28HMEDBSR/AA
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Date: 6/8/2021
The consumer stated, that they have a defective refrigerator, which stopped cooling and all of their food and drinks spoiled.
Samsung RF22NPEDBSG/AA
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Date: 6/9/2021
Refrigerator not keeping food at proper temperature. Unit constantly shutting off. Spoiled food poisoned 51 YOF & family. She didn't get 1st aid. Fridge, full of food, been thrown away many times. Fridge display shows set temperature, thermometer put inside reads differently.
Samsung RF30HBEDBSR
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Date: 6/9/2021
Consumer pointed out, that refrigerator condenser & fan began freezing up, making refrigerator itself warm up to unsafe temperatures (into mid 50's) despite, that digital display showed always 37°. Also, throughout five years they have had freezing issues with ice maker.
Samsung RF28HMEDBSR
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Date: 6/10/2021
35 YO consumer & family, 35 YO spouse & 2 MO, 3 YO & 4 YO children are eating spoiling food d/t issues with refrigerator. Temperature within unit is warmer than controls on refrigerator is indicating. Ice maker is freezing up to point it needs to be defrosted once weekly.
Samsung RF24FSSS
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Date: 6/11/2021
The Consumer reported that their refrigerator has a design defect that causes unsafe temps and ice maker to freeze over. The Consumer reported that although the display inside the refrigerator shows the temperature that has been set, the actual temperature is much higher.
Samsung RF23J9011SR
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Date: 6/11/2021
Consumer reports that the ice maker on the refrigerator stopped working a couple weeks after purchase. The external display is inaccurate and leaves the unit too warm and causes food to spoil. This product is not safe for food storage.
Samsung
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Date: 6/11/2021
76 YOF consumer reports that the refrigerator has a known defect with the ice maker. The unit does not cool properly despite the external display saying it's 34 degrees it is actually in the 50 degree range. This unit is unsafe for medicine and food storage. Health hazard.
Samsung RF263TEASG/AA
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Date: 6/12/2021
Refrigerator started freezing up inside fridge & top ice maker has been freezing up. Water collects under bottom crisper drawer. Sometimes main freezer frosted up. Consumer had to defrost it almost daily. Temperature in fridge ranges from 50-55°. 65 YOF got 1st aid for injury
Samsung RF26HFENDSR
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Date: 6/12/2021
Consumer reports that the refrigerator does not keep the proper temperature. The internal temperature in the unit is over 50 degrees and food spoils. The cooling fan ices over and the unit has to be manually defrosted This product is not safe for food storage.
Samsung RF18HFENBSrD6
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Date: 6/14/2021
The Consumer reported that they were sold a refrigerator with known cooling issues, among other defects. The Consumer stated that the unit has very unsafe temperatures.
Samsung RF265BEAESG
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Date: 6/14/2021
The Consumer reported experiencing unsafe temperature in the refrigerator.
Samsung RF23J9011SR/AA
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Date: 6/14/2021
Consumer reports that their refrigerator has a design defect with the ice maker. The unit constantly freezes over and leaks water as well. The temperature fluctuates between compartiments of the refrigerator. All of the temperatures are unsafe for food storage. Health hazard
Samsung RF263TEAESG
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Date: 6/15/2021
The Consumer reported that their refrigerator is storing food at temperatures above what the door states. The Consumer stated that the food is being stored at a temperature between 47 and 53°.
Samsung RF23R6201SR
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Date: 6/15/2021
Consumer reports that the refrigerator made a loud noise and then white smoke came from the area where the ice dispenser is located. The door beneath that area is also bulging. The consumer is concerned that this is a fire hazard and unsafe to leave plugged in.
Samsung RF260BEAESR
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Date: 6/15/2021
The Consumer stated that their refrigerator displays a food-safe temperature of 34-37 degrees on the digital display but an external thermometer in the unit shows the actual temperature to be between 55 and 60 degrees, resulting in unsafe food temperatures
Samsung RF24FSEDBSR
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Date: 6/16/2021
The Consumer reported that their refrigerator has unsafe temps and an ice tray that continually freezes over.
Samsung RS22HDHPNSR/AA
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Date: 6/16/2021
Consumers reports that the refrigerator does not keep accurate temperatures that match what the external display reads. The freezer stopped working and the internal unit is too warm. This has caused food spoilage and water leaks. This unit is not safe for food storage.
Samsung RF28HDEDBSR
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Date: 6/17/2021
The Consumer reported that their refrigerator is keeping food at unsafe temperatures due to a known defect that they have not recalled. No injury reported.
Samsung RF30HBEDBSR/AA
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Date: 6/18/2021
39 YO consumer reports that the refrigerator has a known defect with the ice maker. The ice maker freezes over and causes the back evaporator to not work properly. The internal temperature of the unit doesn't match the external display. This unit is unsafe for food storage.
Samsung RF25HMEDBSR/AA
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Date: 6/19/2021
Consumer reports that the water line on the refrigerator was repaired and it still has issues. The unit freezes over and has to be defrosted manually. This leaves the internal unit too warm and food is spoiled. This unit is unsafe for food storage.
Samsung RF28HMEDBSR
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Date: 6/19/2021
Consumer stated, that coils in refrigerator gets frozen from ice buildup & it isn't cooling to proper temperature & display is misleading (37°), & food may be bad to eat as it is too warm (47°) in refrigerator. There is water under left crisper cooler & on shelf above.
Samsung Twin Cooling Plus RF28HMEDBSR/AA
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Date: 6/21/2021
Consumer reported, that control panel of refrigerator displayed 38°, while temperature gauge inside refrigerator showed 48°. Consumer had to throw all food away. Freezer stopped freezing. Cooling vents were iced over & stopped up with ice. Ice maker didn’t work.
Samsung RF28T5001SR/AA
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Date: 6/21/2021
The consumer indicated that the refrigerator not holding 37° inside fresh compartment. The temperatures fluctuate from 40° to 55° every 4 hours, which coast lost of food. Two service calls had not fixed the issue with the refrigerator.
Samsung RF4287HARS/XAA
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Date: 6/21/2021
44 YOF consumer has a refrigerator which freezes up, ice maker stops working, makes a loud noise, won't maintain safe temperatures for food storage, leaks water from underneath, has thick ice build-up under freezer drawer and the display has shorted out and stopped working.
Samsung RF263BEAESR
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Date: 6/22/2021
Consumer reports that their 39 YOM husband and 11 YOF daughter lost their medicine because the temperature in the refrigerator was 0-28 degrees and shouldn't be below 36. The external display read 40 degrees. The unit keeps freezing over despite repairs.
Samsung RF20HFENBSR
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Date: 6/24/2021
34 YOM stated, that the refrigerator is defective and does not maintain a safe temperature for food storage.
Samsung RF24FSEDBSR/AA
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Date: 6/27/2021
The Consumer reports that their refrigerator is displaying 34 degrees on the outside but the actual temperature inside the fridge is between 42 and 51 degrees. The Consumer says this is causing their food to become spoiled quicker and the ice maker to leak.
Samsung RF20HFENBBC
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Date: 6/28/2021
Recently, the consumer has begun to notice that a refrigerator, that stays on a visual temperature 38° is not as cold, as it should be. The consumer purchased a thermometer and found that the temperature inside the fridge was 50 °. The consumer lost groceries.
Samsung RF28HDEDBSR
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Date: 6/29/2021
The Consumer stated that ever since they got the refrigerator in 2015, it has caused a big problem in the house. The Consumer stated that the temperatures have risen to 70 degrees Fahrenheit in the fridge causing their foods to spoil and let their father to get food poisoning
Samsung RF22K9381SR/AA
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Date: 6/29/2021
Refrigerator kept displaying that temperature was appropriate -19°C for freezer & 1°C for fridge. However, it stopped cooling & didn't report temp rising. Temp measured by thermometer was -5°C for freezer & 5°C for fridge. Infant may have consumed spoiled food, he threw up.
Samsung RF28JBEDBSG
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Date: 6/29/2021
Consumer reports that the refrigerator has multiple issues with the ice maker and the temperatures. The ice maker no longer works and doesn't make ice. The unit is too warm and the doors do not seal properly causing food loss. This is a known issue. Unsafe for food storage.
Samsung RFG298HDRS/XAA
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Date: 7/1/2021
41 YOM consumer reports that the refrigerator has had issues with water leaking, the ice maker freeze up and the internal unit doesn't keep the proper temperature. They have lost food and medications as a result. Multiple repairs has not helped. Unsafe for food storage.
Samsung RF260BEAESR
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Date: 7/2/2021
The Consumer reported that their refrigerator is not keeping safe temperatures in the fridge and there are many other issues causing their food to spoil and the Consumer's 5-year-old daughter got stomach virus.
Samsung RSG257AARS/XAA
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Date: 7/6/2021
The Consumer, 49, stated that their refrigerator is not cold enough and they've been getting ill over food not being cold enough. She reported injury to self. She stated that the ice maker leaks and freezes up. Also, the water filter leaked rapidly and flooded the kitchen.
Samsung RS265TDBP
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Date: 7/6/2021
Consumer reports that the refrigerator has been twice in the last couple years. The fan starts making noise and then the internal unit temperature goes up to 65 degrees and the ice maker stops working properly. This unit is unsafe for food storage. Health hazard.
Samsung RF18HFENBSR/US
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Date: 7/6/2021
The Consumer stated that their refrigerator is less than three years old and first, the freezer and then the refrigerator stopped working. The Consumer stated that the entire time the displays were showing safe temperatures while the food was going bad.
Samsung RF28HDEDBSR
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Date: 7/6/2021
The Consumer reported that their refrigerator does not keep temperatures at safe levels despite the display screen indicating they are at safe temps. This occurred after the mfr repaired the ice maker. The Consumer stated that this is a known that the mfr has admitted to.
Samsung RF28HFEDTSR
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Date: 7/6/2021
The Consumer, 50, reported that their refrigerator will not maintain a safe temperature. She stated that the reading provided on the door is not accurate, the inside temperature is over 10 degrees warmer. The Consumer reported injury to self.
Samsung RF263BEAESR
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Date: 7/7/2021
The Consumer stated that their French door refrigerator is not cooling and its temperature is between 54-58 degrees even though the display reads 1 degree. The Consumer stated that this has caused spoiled food and has led to her family (husband, age 55) having food poisoning.
Samsung RF26HFENDSR/AA
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Date: 7/8/2021
Consumer has had several problems with refrigerator, & more recently with twin cooling panels freezing & water leaking in fridge. Consumer noticed that while refrigerator says it is 37 °, food in it has gone bad. Thermometer installed inside fridge showed 41°.
Samsung RF30HBEDBSR
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Date: 7/8/2021
Front panel on refrigerator was indicating temperature inside it -2° & 35°. After spoiled food was consumed thermometer was placed in unit, & it read 35° and 50°. 32 YOF stated, that panel alarm never showed that temp was rising.
Samsung RF260BEAESR/AA
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Date: 7/9/2021
51 YOF consumer reports that the refrigerator has been making a loud noise since purchase. The unit does not come with an ice maker. The back panel freezes over and ice is coming out of the holes. The unit is set 34 degrees but inside it's 45 degrees. Unsafe for food storage.
Samsung RF23HCEDBSR/AA
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Date: 7/9/2021
Consumer reports that the refrigerator has had at least five repairs on six years for the same problem. The unit is defective and it is a known defect. Consumer is concerned that their 71 YOM husband is at risk for spoiled foods because this is unsafe for food storage.
Samsung RF28HFEDTWW
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Date: 7/9/2021
The Consumer reported that their refrigerator is not working. The Consumer stated that this is the second unit of this brand with the same problem: ice maker not working, and now leaking, and not being cold in the fridge, so all their food is going bad.
Samsung RF24FSEDBSR/AA
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Date: 7/10/2021
34 YO consumer reports that the refrigerator is effective. They are on their 3rd ice maker in 5 weeks. It begins with leaking water and ends up freezing over and the unit does not cool internally. This unit is unsafe for food storage.
Samsung RF263
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Date: 7/11/2021
Consumer reports that their 29 YOF wife almost slipped a couple times because the refrigerator leaks and freezes over. The unit has unsafe temperatures. This unit is unsafe for food storage and a fall hazard with the leaking water.
Samsung RF263BEAESG/AA
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Date: 7/11/2021
38 YO consumer reports that the refrigerator has a known defect with the ice maker freezing over, the back panel freezes over as well. Water pools inside the unit and ice forms under the tray. The internal unit is 36 degrees and not what it's set for. Unsafe for food storage
Samsung RF18HFENBSR
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Date: 7/12/2021
The consumer indicated, the refrigerator always freezes up (temp will be around 50 to 55°) and it needs to be defrosted. It happens like every month and the unit has to be unplug for a couple of days. It also ruins food each time. Also latches of unit's door are broken.
Samsung RF28K9070SG/AA
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Date: 7/12/2021
The consumer reported, that fridge isn’t holding a safe temperature.
Samsung RF26HFENDWW/AA 01
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Date: 7/12/2021
58 YO consumer reported, that the refrigerator iced over so that the fridge part (not the freezer) was not cooling, however, still the temperature read 37° on its door display. They lost food and had to defrost unit, and this happened again less than three weeks later.
Samsung RF23HCEDBSR/AA
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Date: 7/13/2021
35 YO consumer stated, fridge cooling panel become covered in ice preventing fan from blowing cold air & begins to hit ice & make clicking noise. Once ice becomes too much of obstacle, fan stops & fridge isn't cooling. Temperature is increasing but Fridge still says it’s 37°.
Samsung RFG298HDRS/XAA
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Date: 7/13/2021
Consumer reports that the cooling towers on the refrigerator freeze over and have to be defrosted. Water collects under the tray on the inside of the unit. The consumer has lost food as a result of this recurring issue. This product is not safe for food storage.
Samsung RF323TEDBSR
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Date: 7/13/2021
Consumer reported, that refrigerator ice maker in door doesn't work at all, only half way in freezer. Fan makes loud noise like airplane propeller. It doesn't get cold in refrigerator section like it should & there is about 5° warmer then display states.
Samsung RF24FSEDBSR/AA
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Date: 7/13/2021
45 YO consumer reported the refrigerator, there was an electrical fire in the ice maker.
Samsung RF23HTEDBSR
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Date: 7/13/2021
The Consumer reported that the refrigerator displays certain temperature but it is actually much warmer causing early food spoilage and unsafe food.
Samsung RF28R6301SR/AA
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Date: 7/14/2021
The Consumer reported that their refrigerator does not accurate keep temperature or show accurate temperature on measurement device inside the unit causing food to be at unsafe temperature. Also, the fridge goes out completely without warning.
Samsung RF20HFENBWW
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Date: 7/14/2021
45 YOF consumer reports that the refrigerator has known defects. The coils and fan keep freezing over and are not repairable. The unit does not keep safe temperatures. Defrosting the unit does not help for very long. This product is unsafe for food storage.
Samsung RF31FMESBSR/AA
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Date: 7/16/2021
32 YOM indicated, that he had a plethora of food that has gone bad from the refrigerator reading the wrong temperatures and have gotten sick from food poisoning several times from this situation, he reported hospital admission.
Samsung RF23j9011SR/AA
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Date: 7/18/2021
The Consumer, 44, reported that their refrigerator stops freezing and keeps unsafe temp. The Consumer stated that she has been sick multiple times from unsafe food temps and had to throw away over $700 worth of food.
Samsung RF28R6301SR
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Date: 7/18/2021
The Consumer reported that their refrigerator is displaying inaccurate temperature. The refrigerator frequently freezes, the temp on the outside display shows normal when the inside could be 76. They frequently had spoiled food that they were unaware of.
Samsung RF263BEAESR
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Date: 7/19/2021
Refrigerator is not holding consistent safe temperatures. Water leaks into bottom of unit & it freeze, & then unfreeze which shows big fluctuation of temperatures. As result, food spoil way before best by date causing 40 YOM got food poisoning. He sought medical treatment.
Samsung RF28HDEDBSR/AA
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Date: 7/19/2021
Consumer reports that there is adesign defect with the ice maker of the refrigerator that causes the temperatures to be inaccurate. The door display reads 34 degrees but the internal unit is registering over 60 degrees. This is unsafe for food storage. Health hazard
Samsung Twin Cooling RF26BEAESR/AA
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Date: 7/19/2021
The Consumer reported that the ice maker on their refrigerator never worked well. The manufacturer sent out for repair as known defect, but even since then the temperatures have been spiking and they have had to throw out 2 loads of groceries.
Samsung RF265BEAESR
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Date: 7/20/2021
The consumer indicated, that the fridge ice maker continues to have frost build up. The frost and ice build up was so bad, the ice bucket cracked and metal and plastic parts from the ice maker came out into 15 YOF's ice water. Parts were noticed before any injuries occurred.
Samsung RF28HMEDBSR/AA
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Date: 7/21/2021
The Consumer reported that their refrigerator back is freezing and causing the internal temperature to rise and be unsafe resulting in loss of food and medication. The Consumer reported injury to their 4-year-old child.
Samsung RF23HCEDBSR
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Date: 7/21/2021
The Consumer reported that their refrigerator is not holding temp. The fan keeps overheating and the ice machine freezing up constantly.
Samsung RF18A5101SG/AA
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Date: 7/21/2021
The consumer indicated, that her refrigerator is not cooling so her food has spoiled. She noticed also hot air is coming from underneath the refrigerator. The technician indicated upon inspection that the compressor is burning hot possibly do to the board part issue.
Samsung RS25H5111SR/AA
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Date: 7/22/2021
Consumer reports that the refrigerator has two separate design flaws. The refrigerator leaks water inside and outside of the unit. The temperature is not cool enough. The warm temperatures causes the food to spoil. This unit is not safe for food storage. Health hazard.
Samsung RF323TEDBSR/AA
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Date: 7/23/2021
47 YO consumer reported, that last year refrigerator began having issues involving low cooling temperatures, icing up in rear cooling unit & fan, excessive noise, water leaking from below crispers, & issues with ice maker. Multiple times it caused food spoilage.
Samsung RF24FSEDBSR
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Date: 7/24/2021
Consumer reports that the refrigerator has had ongoing issues with the ice maker freezing over and water leaking from the unit to the floor and pooling under the drawer. The external temperature says 34 degrees when it's really 50 degrees inside. Unsafe for food storage.
Samsung RF263BEAESG
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Date: 7/24/2021
The Consumer reported that their refrigerator does not keep food at temperature displayed on the control panel causing unsafe food conditions.
Samsung RF263TEAESG/AA
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Date: 7/25/2021
Refrigerator has temperatures that are spiking above 50° and has an average temperature above 41°. Temperatures have been tracked by a digital thermometer. Consumer believes this has caused chronic digestive issues d/t bad food kept in the fridge.
Samsung RK323TEDBWW
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Date: 7/26/2021
65 YOF consumer reports that the refrigerator has always had an issue with the icemaker not working properly. The unit fan freezes over and covers the back panel and evaporator. The unit gets up to 50 degrees internally. This product is not safe for food storage.
Samsung RF28JBEDBSR/AA
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Date: 7/26/2021
The ice maker of the refrigerator hasn't worked properly for years. After recently the unit was fixed, temperature on the thermometer inside the fridge is usually 42-48°, although the display says it's 36°. The consumer is conserned safety of productes inside the fridge.
Samsung RFG297HDR5/XAA
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Date: 7/27/2021
The Consumer reported that the separate bottom freezer compartment on their refrigerator is building major ice and items are defrosting. The manufacturer's tech said the freezer was too full even though the door was closing completely.
Samsung RF23HTEDBSR/AA
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Date: 7/27/2021
32 YOM consumer's refrigerator read 37", but it was 49" and up actual temperature. The refrigerator has a design defect and no longer maintains safe temperature. Unit is under warranty but manufacturer won't honor it.
Samsung RF23HCEDBSR/AA
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Date: 7/27/2021
The Consumer stated that their refrigerator has a broken ice maker. The Consumer stated that the temps are unsafe and the water leaks into the food drawers, causing mold to grow and food to spoil. The Consumer stated that there is a class action lawsuit related to this issue.
Samsung RF25HMEDBSG/AA
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Date: 7/28/2021
The Consumer reported that their refrigerator is not keeping safe temps. The Consumer reported that a repairman deemed it contaminated and beyond repair.
Samsung RF24FSEDBSR/AA
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Date: 7/28/2021
The consumer indicated, that the refrigerator had ice-maker issues right from the start. It freezes over and spills water everywhere in and outside the fridge. The temperature inside the fridge section remains low. The consumer had called technicians multiple times.
Samsung
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Date: 7/29/2021
The Consumer reported that their 6 months old refrigerator has consistently uneven unsafe temperatures causing spoilage and illness.
Samsung RF24FSEDBSR
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Date: 7/29/2021
Consumer's refrigerator fan hit ice which formed in the back panel, causing back panel to freeze over. Fan noise stopped and refrigerator's temperature was between 48-60" F, even though the display stated 34" F. Refrigerator is now food unsafe.
Samsung LFXC24726S
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Date: 7/30/2021
The consumer reported, that the refrigerator freezer quit. The service technician was called and new motherboard was put in. The consumer stated, that now ice maker isn’t working and freezer not keeping temperatures cool enough for food to stay frozen.
Samsung FR28JBEDBSR/AA
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Date: 7/31/2021
Consumer reports that the refrigerator keeps unsafe temperatures. The external display reads 37 degrees but it's really 44 degrees or higher according to their thermometer. This is a known issue with this producct. This product is unsafe for food storage.
Samsung RF263BEAEBC/AA
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Date: 7/31/2021
The Consumer reported that their refrigerator and its icemaker do not work properly. The Consumer stated that the ice maker freezes up within days of thawing it out and the fridge can not keep consistent cool temps.
Samsung RF26HFENDSR/AA-02
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Date: 8/1/2021
Consumer reports that the refrigerator makes a loud noise and the ice maker does not function properly. The unit freezes over and does not keep accurate or safe temperatures. The internal unit is over 40 degrees and spoils food. This product is not safe for food storage.
Samsung RF32FMQDBSR
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Date: 8/1/2021
Consumer reports that the external display on the refrigerator reads that it is 34 degrees. The internal temperature of the unit is over 40 degrees and unsafe for food. The food spoils and consumers are unaware. The inaccurate temperature makes it unsafe for food stoarage.
Samsung RF23HCEDTSR/AA
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Date: 8/2/2021
The Consumer, 58, reported that her refrigerator ice maker never worked and also they have had temperature fluctuations between 26-45. They have had vegetables that were frozen and have had to throw out meat. She and her husband, 59, got sick and did not know why.
Samsung RF263TEAESG
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Date: 8/2/2021
The Consumer reported that their refrigerator does not cool, it consistently [stays] above 40 degrees Fahrenheit.
Samsung RF28HMEDBSR
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Date: 8/2/2021
The Consumer reported that their refrigerator has ice maker issues causing unsafe temperatures - is not cold enough.
Samsung RS27T5200SR
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Date: 8/3/2021
The Consumer reported that in less than a year after purchase, the freezer in their refrigerator stopped working and the following day the fridge. The Consumer stated that the temperature was set at 34 but it was showing 67. All of their food went bad.
Samsung Cool Select Pantry RF26J7500SR/AA
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Date: 8/4/2021
30 YOF consumer reports that the refrigerator does not keep accurate temperature. The external display reads 37 degrees but the internal temperature is 55 degrees. This temperature is Insafe for food storage and a health hazard to consumers.
Samsung RF263TEAESG
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Date: 8/4/2021
33 YO consumer reported, that the refrigerator doesn't hold temperature and leaks. It leaks onto a floating laminate flooring, which could caused mold under it. The fridge doesn't hold a safe temp and they have had food items as well as a pets medication go off.
Samsung RF28HMEDBSR
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Date: 8/5/2021
Consumer reports that the ice maker does not function properly and the evaporator constantly freezes over. The internal temperature has gotten up to nearly 65 degrees. Tis is causing food spoilage. This unit is unsafe for food storage.
Samsung JKKQ4BBHB00147W
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Date: 8/5/2021
The consumer reported, that the ice maker of the refrigerator is freezing up. The consumer stated, that the refrigerator temperature is unstable and not correct, the product is defective.
Samsung RF28HMEDBSR
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Date: 8/5/2021
Consumer reports that the ice maker in the refrigerator does not work properly and drips water. The external display is lower than the actual internal temperature which is near 60 degrees. Food spoils and their 11 YO nearly became ill. This unit is unsafe for food storage.
Samsung RF30HBEDBSR
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Date: 8/5/2021
56 YOM consumer reports that the refrigerator has problematic defects. The ice maker was replaced after a few failed repairs. Currently the external temperature reads 34 but the internal unit is 57 degrees. Family members have gotten ill as a result. Unsafe for food storage.
Samsung RF28HFEDBSR/AA
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Date: 8/6/2021
49 YOM reported, that the ice machine of the refrigerator always leaks water everywhere.
Samsung RF260BEAESR
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Date: 8/10/2021
Consumer reports that the refrigerator has had constant issues. The temperature is always 10 degrees higher than what the unit is set to, making food and medications for their daughter unsafe. The fan is loud the coils have frosted and water leaks. Unsafe for food storage
Samsung RF23M8090SR/AA
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Date: 8/11/2021
43 YOM consumer reports that the refrigerator is leaking a potentially hazardous R-600A Isobutane gas. The unit has been repaired several times with the same issue reoccurring. Health hazard.
Samsung RF24FSEDBSR
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Date: 8/12/2021
Consumer reports that the refrigerator has known defects. The ice maker does not work. The back panel freezes over and water pools under the crisper drawers. The unit is keeping inaccurate temperatures that are 10-15 degrees off. This unit is not safe for food storage.
Samsung RF4289HARS/XAA
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Date: 8/12/2021
Refrigerator began having issues with not only ice maker, but evaporator fan rubbing against excessive icing, that was building up on back of fridge. Main control board was replaced, but still temperature is dropping & spoiling food. 52 YOM was injured, didn't get 1st aid.
Samsung RF23HTEDBSR/AA
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Date: 8/14/2021
57 YOF consumer reports that the refrigerator keeps unsafe and inaccurate temperatures. They tested after there was food spoilage and the unit has gone all the way up to 47 degrees and rendering it unsafe to keep frozen foods. This unit is unsafe for food storage.
Samsung RF28JBEDBSG/AA
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Date: 8/17/2021
The refrigerator doesn't maintain food-safe temperatures. The digital display shows 35°F, but the actual internal temp maintains at or around 43°F. This design flaw produces an unsafe food storage environment. Consumers noticed that food spoils much quicker than it should.
Samsung RS265TDRS
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Date: 8/19/2021
The Consumer stated that their refrigerator is not keeping temps, it will go up and down and then freeze. She stated that she has had to throw away 100's of dollars in food multiple times. Also a medication that costs 3K was compromised. Reported injury to her 10-YO daughter.
Samsung RF26HFEND22
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Date: 8/20/2021
Consumer's refrigerator inside back panel freezes up every year causing it to not cool properly so foods were not cold or frozen. It freezes up every year. Consumer loses food and perishables when this repeating incident occurs. Consumer states this is not isolated incident.
Samsung RF18A5101SR/AA
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Date: 8/20/2021
The Consumer stated that their new refrigerator/freezer malfunctioned three times, allowing the stored food temperatures to reach dangerous levels. The Consumer stated that the unit was purchased on June 21, 2021; it failed on July 14, 2021, July 22, 2021, and August 14, 2021
Samsung RF267AEPN
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Date: 8/21/2021
Freezer temp of refrigerator stopped cooling. It is set to -2°, but it was 64°. By manufacturer advise unit was unplugged unit & after while plugged back in. Lowest temp it got was 62°. Due to eating spoiling food, 3 YO child threw up & consumer had upset stomach & diarrhea.
Samsung RF23HCEDBSR
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Date: 8/22/2021
The Consumer reported that their refrigerator has unsafe food temperature. The Consumer stated that the display reads the temperature as being normal whereas the actual fridge temperature is 60 degrees.
Samsung RF261BEAESR
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Date: 8/22/2021
The consumer indicated, that due to design defects of the refrigerator they purchased, it does not maintain food at a safe temperature. The consumer stated, that the evaporator coils freeze over and cooling stops or is significantly reduced.
Samsung RF265BEAESR/AA
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Date: 8/22/2021
34 YO consumer's refrigerator has a leaking issue and water ends up under deli drawer. When it was full, it spilled out. Water was growing mold and ruined food in refrigerator. When cleaned, issue occurred again.
Samsung RF261BEAESR
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Date: 8/22/2021
40 YO consumer's refrigerator freezes over in back wall and ice maker, prohibiting the unit to maintain a safe temperature. Food was spoiled and temperature was 15 degrees higher. Consumer states this is not an isolated incident. No injuries occurred.
Samsung RF25HMEDBSR
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Date: 8/24/2021
Refrigerator has had numerous issues. defects, including wrong temp inside, causing food spoilage & family members getting sick, freezing up fans from frost build up, frosting back panels, ice maker dripping remained despite multiple attempts at fixing it.
Samsung RF28HMEDBSR
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Date: 8/24/2021
37 YOF stated, that the refrigerator does not keep food at the correct temperature. The outside read is 10-15° cooler than the inside of the refrigerator actually is. D/t this design defect 4 Yom, she and 38 YOM have been eating spoiled food, experiencing some health issues
Samsung RF28HFEDTSR
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Date: 8/25/2021
Consumer reports that the refrigerator has a design defect. The ice maker doesn't work properly and even with parts replaced the issue won't be resolved. The external display reads 37 degrees but the internal unit never dips below 50 degrees. Unsafe for food storage.
Samsung RS25H5111SR
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Date: 8/25/2021
The Consumer, 56, stated that their refrigerator has broken down twice in cooling and runs at 59 degrees (display on front of fridge shows 34 degrees). All food in the fridge was spoiled. The Consumer suspects that they got sick from bad mayonnaise.
Samsung RS25H5111SR
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Date: 8/26/2021
37 YO consumer reports that the refrigerator does not keep accurate or safe temperatures. The external display is set to 35 degrees. The internal unit is 40-50 degrees according to thermometers. The not cooling properly issue is a known defect. Unsafe for food storage.
Samsung RF260BEAESR/AA
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Date: 8/27/2021
The consumer reported, that the fridge ices over and stop cooling and this spoils food and makes unsafe for healthy consumption.
Samsung RF31FMEDBBC
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Date: 8/27/2021
The Consumer reported that their refrigerator builds up ice in the back and the ice maker does not work. The Consumer stated that the ice build up is causing food to spoil.
Samsung RF28HFEDBSR
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Date: 8/28/2021
51 YOM consumer reports that the refrigerator does not keep accurate temperatures. The external display reads 37, but measured with a thermometer the internal unit is above 40 degrees. The ice maker freezes over. This product is unsafe for food storage.
Samsung RF263BEAESR/AA
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Date: 8/28/2021
The Consumer reported that their refrigerator is not cooling causing spoilage of food. The Consumer stated that the temperature indicated on the outside of the refrigerator is incorrect.
Samsung RF263BEAESQ/AA-04
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Date: 8/29/2021
The icemaker of the refrigerator freezes up and the pullout drawers are freezing. The consumer has to defrost the refrigerator at least twice a week. The consumer stated, that it's a manufacturer design defect. The consumer had two service men who were unable to fix it.
Samsung RF30HBEDBSR
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Date: 8/30/2021
The consumer indicated, that the refrigerator is not maintaining a safe temperature. The temperature inside the refrigerator is higher by at least 10-15° then the display shows. The consumer noticed a pattern of food getting wasted earlier than it use to.
Samsung RF28HFEDBSR/AA
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Date: 8/30/2021
42 YO consumer reports that the refrigerator has fluctuating temperatures causing food and medication spoilage. The consumer reports that their family has consumed sour milk as a result. This product is unsafe for food storage.
Samsung
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Date: 8/31/2021
The consumer reports that their refrigerator does not hold the correct temperature and the ice maker does not work.
Samsung RF30HBEDBSR/AA
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Date: 9/1/2021
The consumer indicated, that the fridge sets at 34° on the refrigerator, but the actual temperature inside the fridge will not cool below 41°.
Samsung RF24FSEDBSR
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Date: 9/1/2021
43 YO consumer indicated, they came home to find, that food was spoiled in the refrigerator. 1st thing they reached was milk, which was obvious gone bad. Everything seemed to be functioning normally, e.g. temp display normal, no power outages.
Samsung RF28HFEDTSR
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Date: 9/1/2021
52 YOF consumer reports that the refrigerator has a known design defect that allows for the external display temperature to be inaccurate. The unit does not cool properly and food spoils. The temp can be set to 35 and it's still over 50 degrees inside. Unsafe for food storage
Samsung RF28HMEDBSR
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Date: 9/2/2021
Consumer reports that the refrigerator began making a loud noise due to the evaporator panel freezing up. The unit has to be defrosted monthly as a result. The temperatures on the external display reads 34 but internally it's actually 46-49 F. Unsafe for food storage.
Samsung RF28HMEDBSR/AA
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Date: 9/3/2021
The consumer indicated, that the temperature displayed on the refrigerator is not the actual temperature in the unit, which is a food safety issue. She stated, that the ice maker of the refrigerator does not work properly.
Samsung RF28JBEDBSG
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Date: 9/4/2021
The Consumer reported that their refrigerator does not cool lower than 40 degrees F in the fresh food compartment causing food to spoil or spoil faster. The Consumer stated that this has been an issue since purchase to present.
Samsung RF28K9070SG/AA
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Date: 9/5/2021
The consumer indicated, that the contents of freezer of refrigerator lost due to it dying as well as the ice maker, then lost contents of fridge days later. The consumer stated, that hazardous temperatures for meats and mayo products could have gone unnoticed.
Samsung RF268ACWP/XAA
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Date: 9/6/2021
The Consumer, 29, reports that their refrigerator does not maintain safe temperatures, causing food to spoil and medicines to go bad prematurely. He stated that this has caused many illnesses in his family (including himself) due to eating food tat was supposed to be safe.
Samsung RF23J9011SR
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Date: 9/7/2021
The consumer indicated, that the refrigerator says 38°, but it is actually 49°. The consumer has seen this is a part of a class action lawsuit.
Samsung
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Date: 9/8/2021
68 YO consumer reports that the refrigerator is not keeping the correct temperature. The unit is too warm and creating mold and condensation on the food items inside. The temperature control panel is no working. This unit is unsafe for food storage.
Samsung RF25HMEDBSR
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Date: 9/8/2021
Refrigerator doesn't keep temp that states on display. After five service calls repairmen could temporarily fix it, but after month fan freezes up again & incorrect temperature returns, 35°F on display, but inside shows under 50°F. Food is spoiling. 7 YO didn't get 1st aid.
Samsung RFBEAESR/AA
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Date: 9/8/2021
Freezer stopped working. Refrigerator has temperature fluctuation, unit doesn't maintain correct temperature, condensation issue & ice maker stopped working. Compressor was replaced twice, it worked for a bit, but now has same issue with freezer not freezing, temp is unsafe.
Samsung RF31FMESBSR/AA
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Date: 9/8/2021
35 YOM consumer reports that the refrigerator has known defects. The external display reads a normal safe temperature but the inside of the unit is 10-15 degrees F higher. The coils freeze the fan stop and it gets too warm. This unit is unsafe for food storage.
Samsung RF24FSEDBSR/AA
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Date: 9/9/2021
48 YOF consumer reports that the refrigerator has problems with the back panel freezing over and stopping the fan from running. This in turn causes the unit to have temperatures in excess of 50 degrees causing food to spoil. This unit is unsafe for food storage.
Samsung RF28K9070SR
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Date: 9/9/2021
59 YOF consumer reports that the refrigerator does not keep accurate temperature and the door gets very hot. The unit works several hours before it stops working. Because the door gets hot the unit is unplugged often. This product is unsafe for food storage and a fire hazard.
Samsung RF263BEAEBC/AA
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Date: 9/9/2021
44 YOM consumer reports that the refrigerator has known defects. The ice maker does not work properly and causes leaking. The external display shows a different temperature than what is inside the unit. The unit is too warm causing food to spoil. Unsafe for food storage.
Samsung RF28HFEDBSR/AA
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Date: 9/10/2021
Consumer stated, that refrigerator doesn't stay cold spoiling food. Ice maker has not worked in years, it frozen. Fridge itself does not keep correct temp, they lost lots of food. They have water constantly in deli drawer & fridge is leaking onto floor from left side.
Samsung RF28HDEDBSR
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Date: 9/11/2021
Consumer reports that the refrigerator has a design flaw in that the back freezes up and the fan stops working, the temperature is no less than 54 degrees despite what the display read out says and it leaks water. This unit is unsafe for food storage.
Samsung RF263BEAESG/AA
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Date: 9/12/2021
Refrigerator has been fixed twice. Due to unsafe temperatures lot of food were lost. They have floors buckling due to of water damage, as well as wall. 15 MOF slipped on water on floor that came out of the floor d/t water sitting under floor & she could have fallen in.
Samsung RF23HCEDBSR/AA
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Date: 9/14/2021
The consumer reported, that temperature in the refrigerator was multiple times 60°, while device still reads 35°. The consumer indicated, that the panel was replaced once and it needs replacement again. The ice maker was repaired twice.
Samsung RSG257AARS
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Date: 9/14/2021
Consumer reports that the refrigerator is defective. The back panel had to be replaced because of an undetermined bad motor. The ice maker freezes up and the internal temperatures fluctuate around 40 degrees and the freezer died. Unsafe for food storage.
Samsung RF265BEAESR
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Date: 9/15/2021
Consumer reports that the ice maker has to be defrosted often because it freezes over. They also noted that the temperature is not accurate. The external display reads 57 degrees and its' over 46 degrees internally even after being set to 34. Unsafe for food storage.
Samsung RF22K9381SR
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Date: 9/16/2021
Consumer reports that there is an ongoing issue with their refrigerator due to a design flaw causing it to be defective. The ice maker does not work, water drips from the unit. The freezer does not reach safe temperatures. The unit is not repairable. Unsafe for food storage.
Samsung RF323TEDBBC/AA
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Date: 9/16/2021
Consumer reports that their refrigerator has a known design flaw that allows for the ice maker to freeze over and the temperature on the external display is inaccurate. The internal unit is 10-15 degrees warmer than stated. This product is not safe for food storage.
Samsung RF28R6201SR
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Date: 9/16/2021
The consumer reported, that the refrigerator has unsafe temperatures.
Samsung RF263BEAESP
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Date: 9/16/2021
Consumer reported ongoing issues with the ice maker & refrigerator fan both icing over & causing food to spoil. Every few weeks they defrost refrigerator so fan can be de-iced. As ice maker doesn't function, they had mold growing in there & they turned it off.
Samsung RF23J9011SR/AA
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Date: 9/18/2021
42 YOF reported, that her and 39 YOM's refrigerator has significantly higher and unsafe temperatures than the display says. The fridge is not able to get colder than about 52° to 54°, although the display states it is much colder. This has been going on several weeks.
Samsung RF28HMEDBSR/AA
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Date: 9/20/2021
59 YOF consumer reports that the refrigerator has been serviced multiple times for the same issue. The ice maker keeps freezing up along with the back panel. The internal temp is between 50 - 60 degrees causing food/medicine spoilage. Unsafe for food storage.
Samsung RF263BEAESR/AA
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Date: 9/21/2021
Refrigerator has been slowly heating up & showing incorrect temperatures inside. 53 YO consumer got upset stomach & diarrhea twice after eating eggs out of refrigerator. Thermometer put inside unit shows 50° temp. It cause consumer & 53 YO spouse getting poison for awhile.
Samsung RF28HFEDBSR
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Date: 9/22/2021
The Consumer reports that their refrigerator is having unsafe temperatures. The Consumer stated that they have had food & medicine spoilage due to faulty cooling system.
Samsung RF27T5201SG
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Date: 9/23/2021
Consumer reports that their 11 YOM has gotten sick from eating food from the refrigerator. The unit displays the temperature as 35 degrees, but it's actually 41-45 degrees. The ice maker freezes over and water leaks from the drawers to the floor. Unsafe for food storage.
Samsung RF28HREDTSR/AA
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Date: 9/24/2021
The Consumer reports that their refrigerator is having unstable food temps resulting in spoiled foods.
Samsung RF28HMEDBSR/AA
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Date: 9/24/2021
47 YO consumer reports that the refrigerator has had constant issues with the ice maker. The outside temperature displays 37 degrees but a thermometer placed inside the unit records temperatures in excess of 50 degrees. This is unsafe for food storage. Health hazard.
Samsung
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Date: 9/24/2021
The Consumer reported that their fridge freezer stopped working. The Consumer stated that it has been couple of weeks and they have medicine that needs to be stored at freezing temperatures, but the manufacturer has no sense of urgency and disregards safety.
Samsung RF263TEASG
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Date: 9/25/2021
The Consumer reports that their refrigerator ice maker splits off pieces of plastic into frozen ice and leaks water. The Consumer further reports that the refrigerator doesn't keep temperatures shown on the electronic panel.
Samsung RF263BEAESR
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Date: 9/27/2021
The Consumer reports that their refrigerator is not holding safe temperatures.
Samsung RF263BEAESR
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Date: 9/28/2021
The Consumer reports that their refrigerator is not keeping food cold.
Samsung RF26HFENDSR/AA
-
Date: 9/28/2021
The Consumer reported that their refrigerator freezes over, restricting the cooling air flow to the food and causing spoiled food and medicine. Water is building up under the trays creating mold. The Consumer reported injury to their 13-month-old child.
Samsung RF22KREDBSR/AA
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Date: 9/28/2021
The Consumer is having ongoing issues with the refrigerator, the ice maker repeatedly freezes over. They've had refrigerator evaporator freeze over allowing internal fridge temp to rise above safe food storage temperatures without activating the alarm or displaying high temps
Samsung RF323
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Date: 9/29/2021
The consumer indicated, that the refrigerator back panel freezes and Ice maker broke down multiple times. The fridge makes loud fan noise and does not stay cool. They've had to repair it multiple times, but same issue. They had to thro away lot of grocery items d/t this issue
Samsung RF263TEAESG
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Date: 9/29/2021
The Consumer, 35, reports that their refrigerator is not having stable temperatures and ice ball forms over the fan. The Consumer reported injury to self.
Samsung
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Date: 9/29/2021
The Consumer reports that the freezer in their refrigerator has quit working all together and the ice maker doesn't work. Water freezes on the back wall then starts to defrost and water collects under the drawers. They have to keep a towel propped up to prevent water leaking.
Samsung RF28JBEDDBSG/AA
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Date: 9/29/2021
The Consumer stated that first the ice maker stopped working in 2018 in their 2017 refrigerator which was a known defect. The Consumer has had two repairs and now they having temperature fluctuations which is causing food to spoil.
Samsung RF31FMESBSR/AA
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Date: 9/29/2021
33 YOM consumer reports that the refrigerator has been problematic for 2 years. The ice maker freezes over and ice builds up causes the fan to stop working rendering the unit too warm with temps in the 50-55 degree range. He's gotten food poisoning. Unsafe for food storage.
Samsung RF28HMEDBSR/AA
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Date: 9/29/2021
The Consumer, 76, stated that the ice maker in the refrigerator failed after about one year of use. The frosting over of the device requires a heat gun to get it working again which happens every week. Last time when defrosting, the Consumer's arm was burned on the heat gun.
Samsung
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Date: 9/29/2021
39 YOF reported, that Icemaker went out & was replaced, then fridge stopped holding temp and the back wall froze. Water got in the deli drawer resulting in food poisoning the family including her and her children 1 YO, 2 YO and 12 YO. They didn't get 1st aid.
Samsung RF298HDRS
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Date: 9/29/2021
The Consumer, 62, reported that the icemaker in her refrigerator freezes up, and the internal temperature won't go down. The Consumer stated that she's lost a lot of food and gotten sick.
Samsung RF28HFEDBSR
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Date: 9/29/2021
Consumer reports that the refrigerator has a faulty ice maker, a loud motor and the temperatures are inaccurate. The unit has been repaired and the same issues keep occurring with the ice maker. This unit is unsafe for food storage.
Samsung RF263TEAESG
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Date: 9/30/2021
48 YOF consumer reports that she has had problems with the refrigerator since purchase in 2015. The ice maker keeps freezing over despite being replaced twice. The external display reads 34-35 degrees but it's actually 42-50 degrees. Unsafe for food storage.
Samsung RF23HCEDBSR/AA
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Date: 9/30/2021
The Consumer reports that a brand of refrigerators have serious defects. The Consumer explained that the back fan freezes up causing the fridge to no longer cool....thus causing unsafe food storage temperatures as many have gotten ill.
Samsung RF28JBED
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Date: 10/1/2021
Consumer reports that the refrigerator has known defects. The ice maker has been repaired several times and completely replaced. The same issues occur. The ice maker freezes over, water leaks from the dispenser onto the floor and mold is present. Unsafe for food storage.
Samsung RF263BEAESR/AA
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Date: 10/1/2021
45 YO consumer reports that even when the refrigerator is set to the coldest setting the internal unit will only get to 55 which is unsafe for food. Food has spoiled. The consumer is concerned about getting food poisoning from this common issue. Unsafe for food storage.
Samsung RF28HFEDBSR
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Date: 10/1/2021
Consumer reports that the refrigerator has a well known defect with the ice maker. The ice maker freezes over and has to be manually defrosted with the door open. This means food and medicines have to be moved to a cooler. This is unsafe for food storage.
Samsung RF28R7201SG/AA
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Date: 10/4/2021
The consumer indicated that she heard a cracking and noise. She discovered an electrical smell in the kitchen. The left door on the refrigerator was hot to the touch. The electrical smell was coming from the door. The product was pulled from the wall and unplugged.
Samsung RF26HFENDSR/AA
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Date: 10/4/2021
71 YO consumer reports that the refrigerator has known issues and has been problematic since purchase. The ice maker doesn't work properly. The temperature display is not accurate and too warm causing food to spoil. This unit is unsafe for food storage.
Samsung RF23J9011SR/AA
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Date: 10/5/2021
The Consumer stated that soon after the manufacturer's repair person was at their house to fix ice maker not working, the refrigerator has not been cooling properly. It was set at 35 degrees F but it's holding around 40 degrees F.
Samsung RF25HMEDBSR
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Date: 10/6/2021
The Consumer reports that their refrigerator is icing up in the upper compartment and needing to be defrosted several times a day.
Samsung RF4287HARS/XAA
-
Date: 10/6/2021
For past year consumer has issues with food going bad quickly in refrigerator. Consumer purchased thermometer & found that temperature in fridge is fluctuating from 43°F to 50°. Consumer reported that 4 YO, 7 YO & 9 YO children were involved in incident.
Samsung RF260BEAESR
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Date: 10/6/2021
Consumer reports that the temperatures in the refrigerator are inaccurate and causing food to either freeze or spoil. Items in the drawer were freezing. Then items in the freezer were not freezing. This unit is unsafe for food storage. Health hazard.
Samsung RF28HMEDBSR/AA
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Date: 10/9/2021
The consumer stated, the refrigerator, that have been repaired in the past for defects, like temps are not reading right and food is spoiling, were occurring again. Consumer's son began having diarrhea & vomiting before they realized the refrigerator wasn’t cooling properly.
Samsung RF263TEAESR
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Date: 10/9/2021
The refrigerator does not cool below 44°. The evaporator kit Service warranty company replaced once already is defective as a result from the defective ice maker. As a result, 60 YOF consumed cooked shrimp, which were bad, that made her sick, she got no 1st aid.
Samsung RF28HFEDTSR/AA
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Date: 10/12/2021
Refrigerator repeatedly freezing up in coil area in rear panel, causing internal temperature to raise to dangerous levels. Raise of temp to 53° was causing food & medicine to spoil. On few occasions two young children became ill, one of them, 6 YO child didn't get 1st aid.
Samsung RF263BEAESR/AA
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Date: 10/14/2021
Consumer reports that the refrigerator has known defects. The ice maker constantly freezes over and the unit will not hold a temperature below 40 degrees Fahrenheit. causing food and medicine to spoil. Because the unit freezes on the back panel the fan stops working.
Samsung RF31FMESBSR/AA
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Date: 10/14/2021
The consumer reported, that the refrigerator has stopped cooling three different times. The last time they didn't realize that the freezer had also defrosted. It made the consumer's son-in-law and the consumer very sick, to the point they both missed work.
Samsung RF18HFENBSR
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Date: 10/14/2021
The consumer reported, that the freezer or the one year old refrigerator complete defrosted and it caused lost of food. The consumer indicated, that the freezer temperature was -2 when the freezer defrosted. Three attempts were made to repair the unit.
Samsung RF25HMEDBSG
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Date: 10/14/2021
The consumer stated, that the refrigerator ice maker dispensed a piece of plastic into contents, which his spouse 75 YOF drunk. She eventually coughed out the foreign object. The consumer reported, that the icemaker was not working properly, it was freezing up and got cracked
Samsung RF28HMEDBSR/AA
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Date: 10/16/2021
A defect in the ice maker of the refrigerator led to it fridge compartment not working. 63 YO consumer, 66 YO spouse & 31 YO child experienced loss of medication & food. Repair service couldn't fix the problem after came to their house five times.
Samsung RF18HFENBSR/AA
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Date: 10/17/2021
Consumer reports that the refrigerator has multiple issues. The crisper drawers had iced formed under them, the door seal had to replaced along with defrost fuse and the temperature sensor. The fresh food cover assembly as replaced as well. Unsafe for food storage.
Samsung RF28HFEDBSR
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Date: 10/25/2021
In 1st year icemaker of refrigerator started freezing, getting stuck. 53 YOM was told to defrost unit & clear icemaker, but problem came back sporadically, temp inside was too warm, spoiling food weekly. After repairman replaced parts, food freezes in top three drawers.
Samsung RF23M8570SR
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Date: 10/25/2021
The Consumer stated that the ice maker [in the refrigerator] freezes up due to temperature getting too warm occasionally.
Samsung RF2HFEDBSR
-
Date: 10/25/2021
48 YOF reported, that refrigerator continues to freeze up & can't keep food at safe temperature. She stated, that this is known defect by manufacturer, where back of fridge freezes causing temperatures to rise spoiling food & likely some of illnesses they experienced.
Samsung RF28HMEDBBC
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Date: 10/27/2021
67 YO consumer reported that icemaker in refrigerator has been replaced three times. Since last time it has been replaced, temp in main compartment has gone from 41° to 53°. It makes impossible to keep meat or dairy products in it. Outside panel on fridge says it is at 37°.
Samsung RF28HMEDBSR/AA
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Date: 10/29/2021
40 YO consumer reports that the refrigerator has a defect with the ice maker. The unit freezes up and makes a veryloud and disruptive noise. Then the unit stopped making ice. Water leaks from the unit and pools on the floor. Someone could slip and injure themselves.
Samsung RF18HFENBSR
-
Date: 11/1/2021
The refrigerator constantly leaks water on the floor and builds up a thick layer of ice under the trays in it. Consumer stated, that it’s unsafe for food to be near sitting water. Also they have slipped on pooled up water and almost hurt themselves before, including 65 YOF.
Samsung RF23J9011SG
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Date: 11/5/2021
The consumer reported, that the ice maker constantly freezes up and the overall temperature of the fridge does not stay cool. Also, filtered water was never cold enough. Consumer stated, that the fridge has not worked well since they purchased it.
Samsung RF28HMEDBSR/AA
-
Date: 11/5/2021
The Consumer, 63, stated that the ice maker on the refrigerator failed twice and, also, there is erratic cooling in the main refrigerator compartment. The Consumer reported injury to self.
Samsung RF18HFENBSR
-
Date: 11/6/2021
Consumer reports that the external display of the refrigerator was displaying inaccurate temperatures. As a result of the faulty display the unit was too warm and food and medicines were spoiled or destroyed. This product is not safe for food storage.
Samsung RF24FSEDBSR/AA
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Date: 11/7/2021
Consumer reported, that refrigerator has leaked water into party drawer; ice maker has frozen up, & ice forms behind back wall & interferes with cooling fan & makes loud noise. It has been necessary to defrost frequently. Inside temperature was frequently above 42°.
Samsung RF220NCTASR/AA
-
Date: 11/8/2021
The Consumer stated that their refrigerator stopped working, but the freezer still worked.The Consumer called customer service and they could only come 5 days later. Had to pay over $300.
Samsung RF26HFENDSR
-
Date: 11/8/2021
The Consumer stated that their refrigerator says it's at 34 degrees but its actually 55 degrees. The Consumer stated that they got sick from drinking milk that has gone bad.
Samsung RF28HFEDBSR
-
Date: 11/8/2021
Consumer reports that the refrigerator stopped cooling after five years. Food has spoiled. This product is unsafe for food stoage.
Samsung RF28R7201SR/AA
-
Date: 11/8/2021
The Consumer stated that they have had numerous problems with their refrigerator but biggest one is the freezer not freezing and the fridge temperature is in the 50’s. The Consumer stated their family has gotten sick several times, not knowing the temps were so off.
Samsung RF23HCEDBSRIAA
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Date: 11/8/2021
Refrigerator was noted to have water on inside shelf. Consumer's 75 YO husband has medical problems necessitating use of refrigerator. Standing water problem continued. Repairman determined, that compressor was not repairable & they needed new refrigerator.
Samsung RSSHDHPNSR/AA
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Date: 11/12/2021
Consumer started to have spoiled food in refrigerator & thought it was food scam. Problem persisted & consumer found that refrigerator did not keep appropriate temperature. It was repaired once & second time it was unrepairable. No one got sick. This is widespread problem.
Samsung RF22NPEDBSR
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Date: 11/12/2021
39 YO consumer's refrigerator had its ice maker replaced 3 times. There was wet ice & leaking water inside, & outside the refrigerator & unit froze over. After 3rd replacement, food spoiled faster. Tech found cracks in plastic around evaporator, temperature was inconsistent.
Samsung RF263BEAESR
-
Date: 11/12/2021
The Consumer reports that their refrigerator is not cooling correctly and it's dripping and causing mold in the ice maker.
Samsung RF23HCEDBSR
-
Date: 11/12/2021
The Consumer reported that their refrigerator stopped cooling. The items in the fridge were not cold. It is stated that the fridge shows temp of 34 but inside it's not cool. After disconnecting from the outlet, it resets and shows the actual temps anywhere between 68 and 78.
Samsung RF28HMEDVSR
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Date: 11/14/2021
The system seal is not working on the back of refrigerator, the icemaker keeps freezing over and leaking in the back drawer of the refrigerator. Despite a technician come several times, the freezer is no longer working and keeping the proper temp causing spoiling food.
Samsung RF24FSEDBSR
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Date: 11/15/2021
Ice maker of refrigerator makes too much ice, ice melts & spills water onto wooden floor. Three technicians fixed problem only for about 3 weeks. They used blow dryer to melt ice build up around fan & then it happens again. 23 YO consumer was injured, didn't get 1st aid.
Samsung RF23HCEDBSR
-
Date: 11/15/2021
The Consumer stated that their refrigerator is not cooling.
Samsung RF28HMEDBSR
-
Date: 11/15/2021
Refrigerator has been repaired over three times & continues to have issues, it keeps having ice maker issues which cause flooding. Fridge displays incorrect temperatures therefor male infant has been drinking spoiled breast milk. He was seen by medical professional.
Samsung RF23HCEDBSR/AA
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Date: 11/15/2021
Consumer reports that they are experiencing two known defects to their refrigerator. The fan is frozen and makes a loud humming noise and the ice maker does not work. The unit has to be defrosted monthly. The temperature display is inaccurate. Unsafe for food storage.
Samsung RF25HMEDBSR
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Date: 11/16/2021
The Consumer reported that their refrigerator does not cool to FDA recommended temperature against food spoilage. The Consumer reported that the door shows false temperature, however thermometers inside show the truth, as well as temperature taken from food and drinks.
Samsung RF28HMEDBSR/AA
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Date: 11/16/2021
Recently, freezer light went out. Display on fridge said 37°, but it was really 47° inside. Ice maker keeps freezing up. Ice builds up so much, it can’t make it anymore. Family of 6 used fridge for medicine & food, which spoiled, making people sick. 39 YOF didn't get 1st aid
Samsung RF28HMEDBSR/AA
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Date: 11/16/2021
The Consumer reported that the food is spoiling before expiration date and water is pooling on the bottom of the refrigerator. They bought a thermometer for the fridge because of these issues and temp ranges from 43-45 degrees while the display says it is 37.
Samsung RF263BEAEWW/AA
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Date: 11/18/2021
The consumer reported, that the refrigerator had the ice maker freeze over and that caused damage to the coils in the back of the refrigerator. The consumer stated, that this has made the inside temperatures unsafe for food storage.
Samsung RF22KREDBSG/AA
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Date: 11/18/2021
The Consumer reported that they had a repair done on the refrigerator and now the refrigerator temperature on the outside of the door panel states 35 while the inside thermometer reads 45.
Samsung RF265BEAESR/AA
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Date: 11/18/2021
The Consumer reported that the their refrigerator has manufacturing defect with the ice machine and [not keeping safe] internal temperature.
Samsung RF28HDEDBSR/AA
-
Date: 11/21/2021
The consumer stated, that the problem of icing in the refrigerator makes meds, milk and food unsafe.
Samsung RF23M8070SR/AA
-
Date: 11/22/2021
The consumer reported that the piece of plastic broke off the refrigerator ice maker auger and it was in 47 YOM, consumer husband's drink.
Samsung RF30HBEDBSR
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Date: 11/22/2021
Consumer's refrigerator keeps freezing and ice maker broke within 2 years. It was fixed but back cooling ventilator freezes over. Refrigerator has to be defrosted to make vent work again. Food spoiled because temperature is 56" F. Manufacturer is uncooperative.
Samsung RF28K9070SG
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Date: 11/23/2021
Consumer reports that the refrigerator is not functioning properly after only three years. The temperature reads 20 degrees and the freezer is -10 degrees, but the contents of the refrigerator has spoiled. A technician said it could nt be fixed. Unsafe for food storage.
Samsung
-
Date: 11/26/2021
Consumer reports that the refrigerator at home does not keep safe temperatures despite display. The unit stopped making ice and the bottom drawer freezer stopped working.
Samsung RF28K9070SR
-
Date: 11/27/2021
The Consumer reported that their refrigerator isn’t holding a safe temperature. They have had multiple repairs on the refrigerator and the problem is ongoing. The Consumer stated that their entire family of 7 have eaten spoiled food not knowing the issue.
Samsung RF28HMEDBSR
-
Date: 11/27/2021
54 YO consumer reports that the ice maker on the refrigerator consistently builds up ice. The internal unit does not maintain proper cold temperatures. Medication and food are going to waste. Unsafe for food storage.
Samsung RF28HMEDBSR/AA
-
Date: 11/29/2021
42 YOF consumer reports that the refrigerator does not hold the temperature causing food sickness and the ice maker doesn't work properly. She also states that the electric panel of the stove has been replaced and the dishwasher has been serviced due to flooding.
Samsung RF263TEAESG
-
Date: 11/30/2021
43 YOF consumer reports that the refrigerator has a known design defect. The ice maker does not function properly, the unit ices over and water pools in the deli drawer. The internal unit is keeping unsafe temperatures. This unit is not safe for food storage.
Samsung RS25H5000BC/AA
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Date: 11/30/2021
Refrigerator has a leak and is not cooling on the refrigerator side. Technician claims there is nothing wrong with the unit. It is not cooling as it should and I’m losing food, milk because if it. I store expensive medicine in this fridge. No Injuries Reported.
Samsung RF25HMIDBSR/AA
-
Date: 12/2/2021
Consumer reports that their 71 YOF sister has been ill from possible food poisoning because the refrigerator does not maintain a safe temperature. The unit has also lost power twice and the ice maker no longer works after less than a year. Unsafe for food storage.
Samsung RF263BEASR
-
Date: 12/2/2021
Consumer reports that the refrigerator has issues regulating the temperature. Their 61 YOM husband has medication to store in the unit. Upon placing a thermometer inside they found the temperature to be from 20 degrees to 42 degrees. Unsafe for food and medicine storage.
Samsung RF23J9011SR
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Date: 12/2/2021
60 YOF consumer reports that the ice maker on the refrigerator continually freezes up and has to be defrosted every couple weeks. The internal temperature is fluctuating and sometimes goes above 50 degrees. This unit is defective and unsafe for food and medication storage.
Samsung RF260BEAESR
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Date: 12/4/2021
Consumer has had problems with refrigerator since purchase. Ice maker stoped working, shelves breaking, overly freezing food, or not cooling, Consumer stated, that now unit is completely dead, 1st freezer went out and three days later refrigerated stopped cooling.
Samsung RS25H5111SR
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Date: 12/5/2021
The refrigerator has had multiple issues. The fan went out in less than 10 years. Food has spoiled and molded due to this issues. The consumer had to replace the ice maker two years ago and replaced another part earlier this year. 12 YOF was involved in incident.
Samsung RS2534WW
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Date: 12/12/2021
The Consumer, 48, stated that she accidentally swallowed a piece of plastic that broke off into the ice bucket/dispenser from the ice maker machine in her refrigerator. She required surgery to her small intestine to repair the damage where the piece had lodged & herniated.
Samsung RFG297HDRS
-
Date: 12/12/2021
Consumer owns a refrigerator and it stopped cooling. Food is spoiled. Consumer states this is not an isolated incident. No injuries occurred.
Samsung RF23HCEDTSR/AA
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Date: 12/13/2021
The Consumer reports that the temperatures inside their refrigerator do not stay within the safe range. The Consumer stated that the temperatures are over 40 degrees F more often than they are below that point.
Samsung RS261MDRS
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Date: 12/13/2021
23 YO consumer reports that their refrigerator drain freezes and water pools at the bottom and leaks out and damages the flooring. A similar issue has occurred with the ice maker as well. The consumer has slipped on the floor as a result of pooling water.
Samsung RF22KREDBSG/AA
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Date: 12/16/2021
Ice maker of refrigerator freezes, middle deli drawer collects water from unload leak location. Refrigerator can't maintain proper temperature & door display deceivingly displays not actual temperature. 8 YO & 10 YOF children, 37 YOF, & 40 YOM were involved in incident.
Samsung RFG297AAPN
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Date: 12/16/2021
Consumer reports that their refrigerator does not function properly. The display reads 0 degrees but all of the food is thawed and not freezing the contents despite the display temperature. A technician was unable to repair the unit. Unsafe for food storage.
Samsung RF28JBEDBSR/AA
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Date: 12/17/2021
Consumer reports that after having the refrigerator for less than a year the drawer began sticking. Upon inspection they found that a cable had come out of it's housing and the opening/closing of the drawer was running over the protective covering and exposing wires. Unsafe.
Samsung RF263BEAESR
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Date: 12/18/2021
Consumer reports that the refrigerator was not functioning properly. A technician came to repair the unit and was unable to fix it after messing with some wires. The unit is unsafe and can potentially shock someone.
Samsung RF4287 HARS
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Date: 12/20/2021
The Consumer reported that the freezer [on the refrigerator] does not defrost until chunks of ice builds up and the drawer cannot be closed. The Consumer stated that ice melts all over the floors and unable to see the water posing slip hazards many times.
Samsung RF23M8070SG
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Date: 12/21/2021
52 YOM consumer reports that he has had the same issue with the refrigerator since purchase two years ago. The ice maker does not work properly. The unit leaks water, the ice comes out of the dispenser melted and the unit freezes up despite multiple repairs.
Samsung RF28K9070SG
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Date: 12/22/2021
The consumer stated, that the icemaker of the fridge started leaking and caused mold in the unit.
Samsung RF26HFENDSR/AA
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Date: 12/22/2021
The consumer indicated, that the manufacturer sold a refrigerator, which twice has a failed system and food was spoiling. The consumer stated, that the fridge was new.
Samsung RF323TEDBSR/AA
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Date: 12/26/2021
The consumer reported, that the refrigerator is running at unsafe temperatures and the ice maker freezes over. The consumer indicated, that the temperatures reported on refrigerator were incorrect when tested.
Samsung RS27T5200SR/AA
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Date: 12/27/2021
Consumer had a refrigerator which was not, per consumer, that cold. Consumer realized refrigerator was faulty when food spoiled. Manufacturer sent out techs, but they were unsuccessful to fix unit.
Samsung RF28HFEDTSR/AA
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Date: 12/28/2021
Consumer's refrigerator is leaking coolant & tech said it is non repairable. Consumer said when they open the refrigerator they get nauseated & headaches from the toxic fumes. Consumer is concerned that their family (80 +parents, daughters & family members) are at risk.
Samsung RF263BEAEBC
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Date: 12/28/2021
Consumer's refrigerator kept food at unsafe temperature and had a leak on the back coming from line area. The line was rusted. Consumer had to throw out food. Manufacturer was uncooperative.
Samsung RF31FMESBSR
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Date: 12/30/2021
Consumer reports that the refrigerator has a known design defect. The cooling system and ice maker do not function properly. The temperature drops. The unit has been repaired several times with the same issues recurring. This product is not safe for food storage.
Samsung RF263BEAESG
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Date: 1/2/2022
61 YOM stated that the defective ice maker of the refrigerator freezes over. He busted knuckles removing it. The consumer reported, that he did not receive medical attention.
Samsung
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Date: 1/3/2022
The Consumer reported that their refrigerator does not cool, freezes and fills with water, and makes noise; also, the maker freezes and does not work.
Samsung RF26HFENDSR/AA
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Date: 1/3/2022
Refrigerator continually ices up. 35 YO consumer stated, that back fan of unit doesn't seem to spin & temperature display is inaccurate, causing consumer, 35 YO spouse, 5 YO & 8 YO children & friend to eat potentially spoiled food. This design flaw is health hazard.
Samsung RF23HCEDBSR/AA
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Date: 1/10/2022
The consumer reported that the refrigerator freezes up every 4-6 weeks. When this occurs, the cooling does not work. This was occurring since they purchased the unit. The consumer stated, that many times they have had to throw all food out due to unsafe temperature.
Samsung RF22N9781SG
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Date: 1/10/2022
The Consumer reported that the ice maker on their refrigerator continues to freeze up. The Consumer stated that when this occurs, the ice maker is dysfunctional and mold begins to build up along with thin layers of ice within the inside.
Samsung RF22N9781SR/AA
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Date: 1/11/2022
Ice maker of refrigerator constantly builds up ice & drips water from front of icemaker tray. It doesn't maintain cold enough temperature. 60 YO consumer concerned about safety of medicine & food stored in it. Ice maker has been replaced twice, but it is leaking again.
Samsung RF28HDEDBSR/AA
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Date: 1/12/2022
The Consumer reported that their refrigerator does not cool causing food to go bad.
Samsung RF263BEAESR
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Date: 1/12/2022
42 YOM consumer reports that the refrigerator has a defect with the ice maker. The ice maker freezes up and doesn't make ice cubes. The unit is not keeping proper temperature and is not safe for food storage. Water ppls under the crisper as well. Health hazard.
Samsung RF260BEAESR
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Date: 1/13/2022
Consumer reports that the refrigerator is not recording accurate temperatures. The display reads 36 degrees but it was confirmed with a handheld temperature gun that it is actually 50 degrees. This product is unsafe for food storage.
Samsung Flex Family Hub RF22M9581SR/AA
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Date: 1/14/2022
38 YO consumer has a refrigerator which failed to store food at safe temperatures. Entire refrigerator cooling system failed and ice maker totally froze over. Loud motor noises came and when system failed, ice maker defrosted and sent water all over. No one was injured.
Samsung
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Date: 1/16/2022
The Consumer reported that their French door refrigerator with water/ice maker is getting ice buildup inside the fridge and the control panel. It also has mold on the wall.
Samsung RS27T5200SR/AA
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Date: 1/16/2022
38 YO consumer's refrigerator failed. Freezer defrosted and made food spoiled. Techs and manufacturer were uncooperative. No injuries occurred.
Samsung RF28JBEDBSG
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Date: 1/16/2022
The Consumer stated that the icemaker on their French Door refrigerator freezes up every week. To fix the problem, they have to take the food out f the refrigerator to defrost the unit. Food is tossed out if defrost takes too long because of the food being at unsafe temps.
Samsung RS265TDRS
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Date: 1/16/2022
The Consumer reported that their refrigerator was not holding the temperature properly and the food was spoiling. They had to throw out all the food in the refrigerator. The Consumer stated that this has happened three times now.
Samsung RF28HMEDBSR
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Date: 1/17/2022
28 YOF consumer and family got sick from food spoilage of the refrigerator. Refrigerator had 65" and freezer was 45". Control panel showed 36" and -3" respectively. Manufacturer did nothing.
Samsung RF263BEAESR/AA
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Date: 1/18/2022
75 YO consumer indicated that the refrigerator leaks water inside and underneath causing potential slipping and it has ruined sections of the hardwood flooring.
Samsung RF23HCEDBSR
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Date: 1/19/2022
The Consumer reports that their refrigerator does not keep food frozen, the ice-maker clogs with frost, and there is excessive moisture buildup throughout the appliance. Concerned there is serious risk of food poisoning.
Samsung RF29HMEDBSR/AA
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Date: 1/20/2022
44 YOF owns refrigerator with defect. She stated, that each time, after eating unsafe food due to internal temp of 47-48° (food deemed unsafe above 40°), she lost entire refrigerator's worth of food. She didn't get 1st aid. Refrigerator was fixed four times & it failed again.
Samsung RF30HBEDBSR
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Date: 1/23/2022
Consumer' refrigerator has been malfunctioning for past 3 years specifically with ice build up behind the panel door freezing up the evaporator fan causing it to malfunction. Refrigerator does not cool resulting in spoiled food & health hazard to consuming that stored food.
Samsung RF263TEAESG
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Date: 1/24/2022
23 YO consumer stated: Refrigerator has issues with cooling & temp is not food safety. Food spoils & medication go bad. Ice maker doesn't work, back board over freezes that creates ice buildup. Water collects under bottom tray & it spills out fridge & creates mold.
Samsung RS27T5200SR/AA
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Date: 1/25/2022
Consumer states from the beginning refrigerator had frozen their food & made the food unusable. Manufacturer sent techs but it did not resolve the issue. The refrigerator struggles to stay below 40 degrees on coldest setting. Manufacturer refuses to fix the issue or refund.
Samsung RF28JBEDBSG/AA
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Date: 1/25/2022
The Consumer reported that their refrigerator is defective - the ice maker is not working. The refrigerator freezes up on the back wall resulting in unsafe temperature for food.
Samsung RS275ACBP
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Date: 1/26/2022
61 YOM indicated that water leaks from refrigerator due to defect of refrigerator. He stated, water can cause injury through slips, food contamination, & possible electrocution if unqualified person trying to fix issue, or if water comes into contact with electricity.
Samsung Flex RF23J 9011SG/AA
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Date: 1/29/2022
Icemaker in refrigerator quit working. Repair person installed new icemaker, auger, motherboard, water tube, etc. Now lower section of refrigerator is not holding temperature, it sits at about 42 to 43.5°, even it was set to 37°. Consumer & 63 YO spouse lost food & insulin.
Samsung RF18HFENBSR
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Date: 1/29/2022
61 YOF reported that refrigerator's twin cooling system was replaced, because it froze & caused water to pool under drawers & freeze food. She stated, refrigerator doesn't keep constant temperature & she have had to throw alot of food out because of this.
Samsung RF197ACRS
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Date: 1/29/2022
The Consumer reported food spoiled because the refrigerator works for a few weeks and then temp drops although the gauge says 34. The Consumer reported an individual falling sick from consuming the spoiled food.
Samsung RS25J500DSRAA
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Date: 1/29/2022
The Consumer reported that the freezer on their side-by-side refrigerator stops working from time to time. The Consumer stated they have lost thousands of dollars in groceries because of this issue. They have to let it sit for 48hrs to thaw out the fan and airducts...
Samsung RF28R7201SR/AA
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Date: 2/2/2022
Consumer and a 36 YO have a refrigerator which failed to keep even and low temperatures. Food spoiled. Door was not working properly. Manufacturer was uncooperative when consumer dealt with issues.
Samsung RF263BEAEWW
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Date: 2/3/2022
Refrigerator doesn't keep consistent temp & display doesn't reflect actual inside temp. Temp fluctuate causing food to spoil or freeze. It caused 52 YOF to contract food poisoning, she didn't get 1st aid. Ice or water accumulates inside unit causing bacteria to grow.
Samsung RF30HBEDBSR
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Date: 2/4/2022
Consumer is consered about electrical design of refrigerator. Temperature in refrigerator compartment is above 40°F & it fluctuates 10° throughout day which caused fruits to mold & milk to get spoiled. Also, ice maker freezes up over years consumer has had it.
Samsung RF28R7201SR/AA
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Date: 2/4/2022
65 YO consumer's refrigerator had many problems since its purchase. Ice maker was replaced 4 times along with its components. Refrigerator still leaks water from ice maker and dispenser. Ice maker freezes. Consumer states this is a safety hazard and not isolated incident.
Samsung RF28HFEDBSR/AA
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Date: 2/4/2022
Within few months after purchase, Ice maker of refrigerator stopped working, stopped cooling. Fridge not cooling to temp which is on outside panel. 49 YOF & family were getting sick frequently & 25 YOM went to urgent care & doctors numerous times.
Samsung RF28 HMED BSR
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Date: 2/5/2022
The consumer indicated, that the freezer of the refrigerator is never worked, the refrigerator is not even keeping milk cold. The consumer stated, that it's unsafe to use the product..
Samsung RF28HFEDBSR/AA
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Date: 2/6/2022
Consumer's refrigerator has a known defect in ice maker. Ice maker was replaced. The defect jammed the system, cracked the ice tray and shredded small pieces of plastic into tray. These pieces were dispensed unbeknownst to consumer and were discovered in 6 YOF's water cup.
Samsung RE28R7551SG/AA
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Date: 2/6/2022
60 YOM Consumer states that refrigerator's icemaker is defective. The water is leaking onto the floor and it is a trip hazard. Consumer fell down and suffered an unspecified injury. He was seen by a medical professional.
Samsung RF28JBEDBSG
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Date: 2/7/2022
Refrigerator's internal temperature was checked with two thermometers placed inside fridge near back. Temperatures were fluctuating above food safety line (above 40°) & doesn't match temperature that reads on front of fridge 37°. It is causing spoilage of food.
Samsung RF28HFEDBSR
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Date: 2/8/2022
66 YO consumer indicated, that after power outage, refrigerator was not cooling properly & as result, they had to throw lot of food away. Consumer reported injury, there was no 1st aid. Manufacturer attempted to repair the refrigerator and it still did not work.
Samsung RF263BEAESR/AA
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Date: 2/10/2022
Consumer reports that refrigerator is not cooling properly. The front panel shows the setting 37 degrees, but the refrigerator is warm inside & food keeps spoiling. The back panel is frozen & it is dangerous to unfreeze it on its own. Manufacturer knows about design flaws.
Samsung RF28R7351SG
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Date: 2/11/2022
43 YOF consumer's refrigerator would not keep safe temperatures and unknowingly made consumer and her family sick four times. Manufacturer does nothing.
Samsung RF28HMEDBWW
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Date: 2/11/2022
The Consumer reported that the refrigerator ice maker failed, freezes every 2 weeks. The water line has black particles being dispensed and temperature reads 37 degrees on the outside panel. The interior refrigerator thermometer placed by the Consumer reads 40-42 degrees.
Samsung RS25J500DSG
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Date: 2/13/2022
The consumer stated, that the fridge has issues with freezing & defrosting on its own. They lost a lot of food & medicine. The consumer had two tech at their home & one of them reset the motherboard and other stated, that he didn't know how to fix issue.
Samsung RF22KREDBSGAA
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Date: 2/13/2022
64 YOF reported that refrigerator is causing health hazards, food defrosting because temperature doesn’t stay same & ice maker is always frozen. Constantly water draining from unknown space into drawers inside refrigerator & no leaking on flooring.
Samsung RF263TEAESG/AA
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Date: 2/13/2022
The consumer bought a refrigerator which not maintain a safe temp for food. Also, the consumer indicated, the ice maker doesn't work.
Samsung RF28HEDBSR/AA
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Date: 2/14/2022
44 YO consumer purchased few applinces including refrigerator. 1st year ice maker of refrigerator went bad, frozen, container cracked, temp was dropping, food spoiled within two days. Family experienced food poison.
Samsung RF263BEAESG
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Date: 2/15/2022
The Consumer reported that their refrigerator has stopped cooling and freezing and they were told they needed a new 'sealed system', which their extended warranty company will not provide. The Consumer bemoans the manufacturer does not stand behind their products.
Samsung RF28HMEDBSR/AA
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Date: 2/15/2022
The Consumer reported that the ice maker on the refrigerator quit working after one year and cooling system stops working off and on. The Consumer stated that food defrosted and had to be thrown away.
Samsung RF28HMEDBSR
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Date: 2/16/2022
The Consumer reported that their refrigerator is defective due to unsafe temperatures. The Consumer stated that it has contaminated their food and is causing a hazard to health.
Samsung RF22M9581SRAA
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Date: 2/16/2022
35 YOF consumer got sick from eating food from refrigerator that did not alert her of risen temperatures. The refrigerator was supposed to alert her on her phone application. Temperature was 56" when measured with a thermometer.
Samsung RF23J9011SR
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Date: 2/17/2022
Consumer had numerous problems with the ice maker of a refrigerator - it froze all over, loud grinding noises and finally stopped working. Food started to spoil. Techs came and tried to repair ice maker, but it occurred again. This is not an isolated incident.
Samsung RF263BEAEBC
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Date: 2/17/2022
The consumer reported regarding wrong temperatures inside the refrigerator compared to its display, freezing up fans from frost build up, frosting back panels, the ice maker dripping or slushy ice and flooding floors.
Samsung RF28HFEDBSG
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Date: 2/17/2022
Consumer's refrigerator ice maker is freezing over and stopped producing ice. It reappeared after defrosting. Refrigerator kept above-safe temperatures and food spoiled. A tech came twice. This is not an isolated incident.
Samsung RF28HFEDBSR/AA
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Date: 2/21/2022
Consumer reports that their refrigerator's icemaker is dispensing plastic pieces it the ice. No Injuries Reported.
Samsung RF263BEAEBC/AA
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Date: 2/21/2022
55 YOF consumer has a 3-door refrigerator which temperature fluctuates between 41 degrees to 56 degrees. Consumer lost food and states this is a safety hazard. Manufacturer did nothing.
Samsung RF28K9070SR
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Date: 2/22/2022
My fridge has defective temperature sensing. It has said the fridge and freezer were set to safe temperatures and I have learned that in fact they were much warmer, endangering my family's health with unsafe storage temperatures for food. No Injuries Reported.
Samsung
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Date: 2/23/2022
Refrigerator's is no longer cooling to safe temperatures. Consumer's family got sick due to eating spoiled food. The injuries include food poisoning, this most recent date was last week nausea etc. Consumer & their 4 kids use the refrigerator. 10 YOF received fist aid.
Samsung RF28HFEDBSR/AA
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Date: 2/23/2022
55 YOM Consumer reports that their refrigerator will not hold a food safe temperature, even with the temp set at 34F. The coolest it will get is in mid 50'sF. They have to throw out the spoiled food. Consumer and his 55 YOF Spouse are not injured.
Samsung RF28R6241SR
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Date: 2/24/2022
50 YOF consumer has a refrigerator which has fluctuating temperatures and was warmer than on display. The ice maker was freezing and dripping. Manufacturer did free repair once, but problems persisted. Consumer and family may have been experiencing food poisoning.
Samsung RF28K9070SG
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Date: 2/28/2022
65 YOF consumer has a refrigerator which ice maker started to freeze and leaked. Over time it was worse, spilling water onto floor. Ice maker was replaced but problem persisted. Retailer was dragging the issue on.
Samsung RF30HDEDTSR/AA
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Date: 3/2/2022
Fridge isn't cooling, causing food to spoil & for 36 YOF & family to become ill. Ice maker of fridge also doesn't work, has never worked & repair man was unable to repaire it. Unit is no longer cooling, which wouldn't allow ice maker to work properly.
Samsung RF28HFEDTSR/AA
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Date: 3/3/2022
Consumer's refrigerator had many issues with ice maker & back panel froze. The fan hit the ice. Refrigerator was serviced multiple times, involving replacing ice maker. Water leaked in front of refrigerator. Temperatures often reached 45". 6 YO & 12 YO sons had seen doctor.
Samsung RF265BEAESR/AA
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Date: 3/4/2022
Consumer's refrigerator stops cooling randomly. The ice box freezes up making one big block of ice that then slowly thaws all over the floor. Consumer's food was spoiled and 1 YO child vomited.
Samsung RF28HFEDBSR
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Date: 3/8/2022
Refrigerator has worked poorly for years. Ice maker & back wall freeze regularly. While door always reads 32°, inside temp is above 50°. Food seems to spoil in just a couple of days, which many times has resulted in consumer, spouse, or 2 YO & 5 YO children getting sick.
Samsung RF26HFENDSR
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Date: 3/9/2022
50 YO consumer stated, refrigerator has issues keeping food at safe temperature d/t ice forming on back of unit. Consumer & 51 YO friend have had stomach issues off & on for years. Temperature on fridge shows 37°, but when they put thermometer inside, they found it was not.
Samsung RF28HFEDTSR
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Date: 3/10/2022
72 YOF stated, that they had five service calls to repair refrigerator top ice maker & it still isn't working. They turned it off. They also had an issue with refrigerator & freezer not holding correct temperature. Freezer thaws & freezes & leaves frost on everything.
Samsung RF28HMEDBSR/AA
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Date: 3/10/2022
Consumer's refrigerator has ice maker that stopped working after a year of purchase. Force defrost worked for few hours but ice maker froze again. Refrigerator won't cool properly, resulting of spoiled food. Consumer states this is not an isolated incident.
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