Samsung Washing Machines Problems and Recalls

Samsung WF220ANW/XAA01

Date: 7/29/2011

When 47 YOF came home, glass from door of washing machine was on the floor in front of it. Nothing fell on door to cause it to shatter. Machine was not running at the time. She didn't notice any cracks or puncture marks in the glass prior to the incident

Samsung

Date: 10/12/2011

27 YOF's washer leaked puddle of water on hardwood floor & produced electrical smell. It ruined the floor. She discovered that it was recalled.

Samsung WF317AAG/XAA

Date: 10/13/2011

29 YOF's washer gives off moldy smell. After technician came in to fix machine's shaking & leveled it off, smell became worst. Their whole first floor permeates with moldy smell & they're allergic to mold.

Samsung WF330

Date: 12/21/2011

Consumer discovered a way that washing machine can be made to spin with door open. Drum will unlock while still rotating at high speeds.

Samsung WA400PJHDWR/AA

Date: 3/7/2013

Consumer's wife was using the washing machine when she noticed water was coming out of the bottom of the machine. She turned off the machine. The water pump had broken and wires on the bottom of the machine were left exposed. Machine was replaced.

Samsung WF337AAR/XAA

Date: 5/3/2013

Consumer says that the 3-legged bracket that supports the tumbler in the washer is made from pot metal which after a peiod of time rots. He says chunks from the bracket got lodged between the tumbler and enclosure causing a leak/flooding the unit, posing electrocution hazard.

Samsung WF306LAW/XAA

Date: 6/13/2013

Consumer reported that washing machine caught fire. Consumer was able to unplug it from wall. Consumer stated that main circuit board shorted and caught on fire.

Samsung WA422PRHDWR/AA

Date: 1/22/2014

Consumer stated that within 5 mins of starting it, water began running underneath the washer. Code nf was displayed. They discovered that a clamp holding the mount for the pump had fallen off causing the pump to fall off. They replaced the clamp, then another clamp broke.

Samsung WF448AAP/XAA

Date: 2/14/2014

Washing machine was in middle of load run when a loud noise was heard. When we went to see what happened we saw the glass on the door had cracked and water was leaking out onto the floor. While removing clothing, I cut my hand on broken glass.

Samsung WA400PJHDWR/AA

Date: 4/28/2014

While washing load of clothes, 53 YOM heared clanging followed by banging from washer, after which water started pouring on floor of utility room & family toom. Drain pump assembly had broken loose from bottom of tub & detached itself & drain hose was dangling in mid-air.

Samsung WA422PRHDWR/AA

Date: 6/16/2014

Washing machine experienced a sudden failure of a drain pump assembly, spilling 1 gallon of water.The pump was attached to the drum in a plastic housing which is a serious design flaw since the plastic housing is subject to intense stress. Manufacturer is aware of the problem

Samsung WF361BVBEWR-FL

Date: 8/5/2014

The 68-YOM consumer stated that they were using the plastic handles on the washing machine to lift the machine off the floor and up onto a platform when the handle pulled out of the sheet metal side of the machine allowing the machine to fall. Injury to himself is reported.

Samsung WF45H6300AG

Date: 12/6/2014

The consumer stated that the new washer was delivered and they used it to wash two loads that day. Three days later while in bed, they heard glass breaking. The glass in the washer door had shattered and shards of glass were strewn over floor, some as far as 10 feet away.

Samsung WA50F9A6DSW/A2

Date: 1/12/2015

Washing machine was completing spin cycle, when it exploded, top separated from bottom & lid flew into 42 YOF causing her to collide into cabinet & strike head, neck, upper body, chin & jaw, & fall to floor. Washer spun striking her, & side of dryer. She was treated in ER.

Samsung WA5471ABP XAA 01

Date: 1/26/2015

Washer was in spin cycle when it began to make noise. 44 YOM reported unit was bouncing off dryer. Entire top of unit was thrown from washer & unit hit wall. It went through sheet rock & dented dryer. Parts were thrown from inside washer. Unit was moving around vigorous.

Samsung WF330ANBXAA

Date: 2/19/2015

Consumer reported that washer began having uneven loads & shaking violently. He stated that unit was repaired, but began exhibiting same problem after technician left. He was informed that metal rod that goes into barrel is broken.

Samsung AquaJet WA50F9A6DSW/A2

Date: 2/22/2015

One year old washing machine exploded during normal use. Top of washer separated from frame. There was loud noise & significant movement of washer from explosion. It damaged plaster wall behind washer, dryer next to washer. Floor was flooded from leaking washer.

Samsung WF448AAW/XAA

Date: 3/9/2015

A 58 YOF reports that washing machine started to make a noise. When went to investigate, there was a lot of water on the floor, & she could see water in the washer's glass door. When opened the door, discovered the glass door was broken. She received a minor cut on finger.

Samsung

Date: 3/18/2015

The consumer says that this front load washer is a breeding ground for mold.

Samsung WF317AAG/XAA

Date: 3/19/2015

The consumer reports that there is mold growth inside her front-loading washing machine. It also produces foul smells.

Samsung WA45H7000AW

Date: 5/23/2015

There were 2 explosions from washing machine. Consumer's daughter was in kitchen on other side of wall from laundry room & was able to tell explosion sounds came from there. It blew containers of weed killer off sink & counter & onto floor. It dented dryer.

Samsung WA456DRHDWR/AA

Date: 5/28/2015

Washing machine started leaking water & was replaced. Replacement unit started leaking in the same manner. It also gyrated wildly on the spin cycle & consumer thought it might tip over. Tile floor suffered waterlogging.

Samsung WA56H9000AP/A2

Date: 7/16/2015

The consumer stated that his top-load washing machine destroyed itself. The consumer stated that Apparently it was doing a partial load and spinning at high speeds when it broke free, throwing itself against walls and throwing parts and water everywhere.

Samsung WA456DRHDSU/AA0001

Date: 7/16/2015

Washer's drain pump continuously break, often coming disconnected from drain hose so that water pours out the bottom of unit on floor. Wire connector that operates drain function gets disconnected from terminal, causing it to stop draining. Potentially possible electrocution.

Samsung

Date: 8/27/2015

A load of laundry was started using a 1 YO top-load washing machine. As the machine entered the spin cycle, it exploded & burst into pieces (shards of metal & pieces of plastic). Entire top of the unit separated & flew into hallway, & the unit continued to spin violently.

Samsung WF219ANW

Date: 9/30/2015

The Front Loading Washing Machine caught on fire during a wash cycle. Consumer reported that the machine was not overloaded & she was at home when this happened. Consumer reported electrical fire smell in the house. No injuries.

Samsung Active Wash WA52J8700AP/A2

Date: 10/11/2015

Consumer heard a sound & found washing machine lying on its side with lid blown off & shards of metal & plastic lying everywhere. The metal garage door across from the washer is metal had multiple dents in it from the force of the metal & plastic shards exploding outwards.

Samsung WF218-ANW/XAA01

Date: 10/16/2015

Clothes washer was in middle of a cycle and it caught fire. No flames visible on exterior, fire was inside where drum is. Filled hallway with smoke, set off smoke detectors.

Samsung WA50F9A7DSW/A2

Date: 11/16/2015

The consumer stated that while washing a load of clothes, they heard a loud crash and the entire house shook violently. They found the washer had jumped off from the wall several feet, spun around, and had self-destroyed. It caused damage to the dryer and the drywall.

Samsung WA50F9A6DSW/A2

Date: 11/18/2015

The consumer stated that as the washing machine during a load of laundry entered the spin cycle, the entire machine exploded & burst into pieces. The entire top separated and flew across the room exploding that glass across the laundry room & into the hallway causing damages.

Samsung WA50F9A8DSP/A2

Date: 11/23/2015

Top load washing machine exploded while it was in middle of cycle. Consumer heard loud bang, came downstairs, and found water everywhere. Unit was in its side with tip off, & all sides dented. Hoses & cords were still connected.

Samsung

Date: 12/13/2015

Mold in drum of front loading washing machine causing a bad odor and it's impossible to clean.

Samsung WF328AAW/XAA

Date: 12/14/2015

The consumer stated that her washer was in the middle of a wash cycle when she noticed a very strong burning smell. A repairman took it apart and saw that the motherboard was completely charred. He said it must have caught on fire.

Samsung

Date: 12/16/2015

A 37 YOF has been having mold issues with her front loader washing machine. She has asthma. Lately her asthma has been worsening and she fear it's from this. Even mold where you put the soap.

Samsung

Date: 12/17/2015

25 YOF reported that her washer, has black mold and when she wash her clothes they smell like mold regardless of how she clean it still keep coming back.

Samsung WA456DRHDWR/AA

Date: 12/24/2015

The washer has a design flaw and keeps breaking a part which holds the pump. It causes flooding in the house. It was soupy water & made me fall on the ceramic tiles. Also, the bracket that holds the drain pump to the drum got broken during a regular operation.

Samsung WA45H7000AW

Date: 1/16/2016

Washing machine exploded. Drum tore off inside; machine rotated around, & top of machine came off. Sides were bent. It made grinding noise & was plugged in with 5 minutes left in cycle. Water was all over floor. Consumer, his pregnant wife, & son were present.

Samsung WA48H7400AW/A2

Date: 1/29/2016

I started a light load of wash & went grocery shopping. When I returned, the washer had exploded. It was placed in a tight area that only fit the washer & dryer. It had moved itself into a 45 degree angle. The top was raised about an inch, & the side was dented.

Samsung 402WA456DRHDSU/AA

Date: 2/1/2016

Washer failed, displaying an error code of “nF,”. Water had discharged on the floor. The drain pump prevents its support bracket from cracking & the pump detaching, thereby releasing water from the detached drain hose. This failure resulted in the main PCB arcing & melting.

Samsung WA50F9A7DSP/A2

Date: 2/1/2016

The consumer stated that her washing machine was in its final spin, with perhaps one or two minutes left when they heard a huge bang. They found the machine upside down, with the top of it exploded off, the glass top shattered, and the tub still attempting to spin.

Samsung WF218ANW/XAA

Date: 3/22/2016

The consumer stated that she heard a very loud boom sound and discovered that her washing machine was on its side, pulled away from the wall with the door open. The breaker was popped. There were broken pieces all over the machine. Apparently it exploded during the spin cycle

Samsung WA50F9A6DSW

Date: 4/3/2016

During operation, the basket of washing machine broke loose from its mounts. This caused the unit to break into pieces. Metal part was torn, pieces of the unit were all over the utility room, damaging the dryer & putting a hole in the wall. A 53 YOF was hit in her leg.

Samsung WA48H7400AW/A2

Date: 4/16/2016

A few minutes after the consumer's wife put a small load into the washer, she felt as if a car was driving into their house and discovered that the washing machine had "exploded." The top flew off the base, being held only by the plastic drain hose. It slammed into the dryer.

Samsung WA48J7700AW

Date: 5/5/2016

The consumer stated that the washing machine exploded blowing the top lid completely off and lodged the machine against wall when entering spin cycle.

Samsung WA45H7000AW

Date: 5/9/2016

The consumer stated that their top load washer exploded while in the rinse cycle of doing a load of bedding. Plastic parts shot all around, ripping the top off of the machine and the draining cylinder, denting the body of the machine, and making a hole in the wall.

Samsung Wa484DSHAWR-A-1

Date: 5/14/2016

Washing machine exploded during a wash cycle. The machine did a 180 turn during the explosion, causing damage to the wall. Bending the corner of the wall & put a hole in the wall plus a gash in the same wall. Damaged the dryer sitting next to it. Dented it & moved it.

Samsung AquaJet WA7400

Date: 5/23/2016

Washing machine had a twin sized fitted sheet, 3 pillow cases, and 2 dish towels in it. We heard a loud racket and found the washer had essentially blown apart. The top portion had separated from the metal base and rotated by ~45 degrees. The metal base casing was bent.

Samsung WF220ANW

Date: 6/23/2016

After few months of use, washer started to smell bad. 56 YOF's allergies became worse. She ran bleach through washer, but short time later smell came back. She found black mold under rubber seal around tub. She started to leave door open.

Samsung WA50F9A8DSP/A2

Date: 7/5/2016

45 YOF loaded washer and was downstairs when she heard loud bang, scrape and crash. She ran upstairs and found her washing machine had exploded.

Samsung

Date: 7/8/2016

Consumer reported that they have front loader washer and almost with the first load washed towels smelled musty. Now they have mold on the rubber seal. Consumer complained that mold is on clothes & there is terrible smell.

Samsung WA48H7400AW/A2

Date: 7/17/2016

Consumer was doing a load of laundry and heard loud crash in basement. Consumer discovered that washer was completely turned around, dented and top of unit was blown off.

Samsung WA52J8700AP

Date: 8/30/2016

69YOF, 69YOM, 21YOF & 2YOF consumers' top-loading washing machine was in use when fire ignited, completely burning back of consumer family's home & damaging rest of home. One person was hospitalized due to smoke inhalation. 1-year-old washer was cause of fire.

Samsung WA487770aw/a2

Date: 8/31/2016

34 YOF consumer's washer exploded, causing it to come away from the wall and the top of the entire device to become ripped off the hinges. The power cord was ripped out of place in lid & no longer turns on. There is also a significant dent in the bottom portion of the device.

Samsung WA50F9A8DSW/A2

Date: 9/12/2016

The consumer stated that the top load washer literally exploded during spin cycle.

Samsung WF405ATPAWR

Date: 9/15/2016

My washing machine was on, when I checked the clothes, the power to washer, dryer & anything else connected to that particular circuit was off. I reset the circuit breaker & restarted washer & it wouldn't start. The lights come on, but washer will not continue to next cycle.

Samsung WF330ANB/XAA01

Date: 9/25/2016

The front load washing machine has been having an awful smell and has made my clothes smell bad as well. I finally saw a commercial about the mold that grows in these type of washers.

Samsung WA40J3000AW

Date: 9/29/2016

Washer caught fire at controls panel. Unit had not run for 2 days. Fire started at control panel. It burned its lid & tub, wall & dryer. Electrical panel box & all wiring coming out of it were damaged. Damage from fire was $83,000. Consumer wasn't at home at time of fire.

Samsung WF210ANW/XAA

Date: 9/28/2016

Consumer has clean dried seal on front door of front loading washing machine & it covered in mold and mildew.

Samsung WA50F9A6DSW/A2

Date: 9/30/2016

The consumer stated that the top-load washer "exploded".

Samsung WA400 PJHDWR/AA

Date: 9/29/2016

The consumer stated that over the last several weeks their washing machine been shaking violently during any spin cycle. The consumer stated that they are no longer able to use our washer d/t the fear of injury to person or potential for property damage.

Samsung WA50F9A8DSP/A2

Date: 9/29/2016

While washing machine was washing load of laundry entire top blew off. It threw across the laundry room damaging the wall.

Samsung

Date: 9/30/2016

Washing machine was on a normal cycle when I heard a loud bang. I noticed a huge hole in the wall & the sides & front of the machine completely exploded. Minute later water began to flood throughout my house. Later, there was mold in my hallway & my children became sick.

Samsung DV5451AEW/XAA

Date: 9/29/2016

[38 YOF] said the washing machine had exploded while in use. She said the basin had come loose & the entire top of the machine had lifted up. The machine moved from the original position & got unplugged. She said the drywall was damaged & there was water everywhere.

Samsung WA45H7000AW/A2

Date: 9/29/2016

Washing Machine was used to do load of bedding when all of sudden it sounded like rocks were in machine. Consumers turned it off & unplugged it. Drum was sitting sideways in washer & outside case was all banged. In addition unit turned in place 90° from where it was located.

Samsung WA45H7000AW

Date: 9/29/2016

I was using the washing machine & washing bedding & during the spin cycle I heard a loud explosion. When I came up stairs the frame on the washing machine was all busted up & washing machine itself had moved quite dramatically. It appeared that the drum had come loose.

Samsung WA400PJHDWR/AA 01

Date: 9/30/2016

The consumer stated that over the last two weeks, his top-load washer vibrates violently when it gets to the spin cycle. And then it stops, displaying 'dc' as the error messageRebalancing the load, lighthening it, adding more, does nothing to help with the error.

Samsung WA48J7700AW/A2

Date: 9/30/2016

The consumer stated that their top-load high efficiency washing machine blew up. It blew the top off and caused damage to their laundry room.

Samsung WA56H9000AP/A2

Date: 9/30/2016

The consumer stated that their front load washer exploded from within during normal usage. The washer turned a full quarter turn and the force of the failure bowed out the sides of the machine. The top section of the machine was completely dislodged.

Samsung WA48H7400A

Date: 9/30/2016

The consumer stated that his top-load washer has been shaking violently during the spin cycle for the past couple of months. A technician said it was a loose bolt or two that needed to be tightened down. It did help for about a week or so and then the shaking resumed.

Samsung Platinum Series WA456DRHDSU/AA

Date: 9/30/2016

The consumer stated that his top load washer cannot complete any size of load of wash without the washer rocking back and forth in a violent matter due to the drum bouncing off the inside walls. He was advised to recalibrate to balance the machine, but it made no difference.

Samsung WA40J3000AW/A2

Date: 9/30/2016

Washing machine intermittently makes extremely loud high-pitched screeching sound during spin cycle. Consumer thought it was off-balance or that too much was put in load. Consumer heard report about washers exploding & afraid to use unit at all.

Samsung WA400PJHDWR

Date: 9/30/2016

I have a washer that is a part of the affected machines. I have been using only the low speed spin. My washer spins out of control multiple times each load with loud banging noises, showing error codes. When you push to restart, it starts the filling cycle all over again.

Samsung WA48H7400AW/A2

Date: 10/1/2016

Washing machine has severely vibrated & moved on floor since purchase. 58 YOF decreased spin speed on every wash cycle to decrease vibration as much as she could. Still they have had to move machine back to its original sitting position on multiple occasions.

Samsung WA45H7000AW/A2

Date: 10/1/2016

The washer is so off balance that it bangs around with very loud booms & shaking. I often have to re-configure the clothes & sometimes turn it off & on repeatedly to get shaking to stop & spin cycle to finish. After reports of explosions, I realize this may be a safety issue.

Samsung WA56H9000AP

Date: 10/1/2016

Consumer owns Top Loader Washing Machine that could explode. Consumer has young kids & babies in house. Consumer stated that it is not safe to use this unit to clean clothes on lower setting d/t manufacturer can't offer guarantee that machine won't explode.

Samsung WA422PRHDWR/AA

Date: 10/7/2016

The consumer stated that after she put a set of sheets in the washing machine, she was awakened by a loud scraping sound. In the morning she found the machine had moved away from the wall, its top piece was coming away from the body, and there were dents on every side of it.

Samsung WA400PJHDWR/AA

Date: 10/1/2016

Washing machine was having trouble with it's spin cycle & drum was hitting sides of unit causing it to bounce from side to side. Repair man informed consumers that over time suspension shocks are stretched d/t they are too weak to support drum & its load.

Samsung WF209ANW

Date: 10/1/2016

Consumer put load of clothes into washer & started it. About 10 minutes into cycle washer started making a terrible noise Consumer's husband heard it & when he opened door to check on it, machine was jumping & room was filled with smoke.

Samsung WA45H7000AW/A2

Date: 10/2/2016

The consumer stated that his top load high efficiency washing machine is constantly stopping due to an unbalanced load and shakes violently. He stated that it also has ruined several of his clothing items by tearing them.

Samsung WA40J3000AW/A2

Date: 10/2/2016

When consumer's new washing machine was hooked up, it made loud banging noises, vibrated way out of norm in spin cycle & would keep refilling. A tech said that machine wasn't level & since it is a low end model that's how it works. The washer still shakes violently.

Samsung WA45H700AW/A2

Date: 10/2/2016

While washing one full size quilted blanket on the bedding setting, the washing machine suddenly started to violently rock back and forth and sounded like it would come apart. Before consumer could stop it, it banged the wall and stopped and would not spin out the water.

Samsung WA456DRHDWR/AA

Date: 10/3/2016

The consumer stated that their washing machine will vibrate/shake out of control and sounds like it is going to "blow apart", no matter how many clothes are in it. A technician performed repair, but after about 10 days, it again started exhibiting the same conditions.

Samsung WA45H7000AW/A2

Date: 10/3/2016

The consumer stated that his top load washer is vibrating, going off balance and not stable. He stated that upon entering the serial number into the mfr's database, the washer is on the confirmed list as impacted [by recall].

Samsung WF405ATPA

Date: 10/3/2016

The consumer stated that while a second load of laundry was unserway, suddenly they heard very loud noises--banging and thumping--coming from the basement. Found the washing machine had "walked" 1-2 feet out of its place causing the hoses to extend to their full length.

Samsung WA45H7000AW

Date: 10/4/2016

Washing machine during wash started making high pitched metal on metal scraping sound & was shaking violently. Then it stopped & wouldn't restart. 35 YOF was able to unlock lid & retrieve clothes which had bits of plastic on them from machine. Unit had standing water inside.

Samsung AquaJet VRT WA48H7400AW/A2

Date: 10/4/2016

Consumer's washing machine exploded; top of washer blew off and spun 180 degrees around. Tub of washer is cracked and metal to which top was adhered is bent and somewhat ripped off. The force also damaged the wall in the laundry room.

Samsung WA48H7400AW/A2

Date: 10/4/2016

Caller is reporting that is washer is vibrating & moves over his laundry room & would like the company to replace or repair the unit. He has contacted the company on several occasions but they only advised for him do his wash on gentle cycle which does not help the washer.

Samsung WA456DRHDSU/AA

Date: 10/5/2016

[35 YOM] Washing machine has broken it's internal agitation basket (where clothes sit) loose twice. It causes washer to move around in an unsafe manner when it lets go & it sounded like a gun went off. I repaired it twice & it is broken & it's shredded itself up good.

Samsung

Date: 10/5/2016

During the final spin cycle when set on high spin the washer knocks & violently vibrates & washer actually physically moves & then stops because clothing inside become unbalanced. Consumer had to position a few pieces of clothing at a time in the tub to balance the weight.

Samsung WA456DRHDSU/AA

Date: 10/5/2016

Consumer's washing machine malfunctioned. It could not complete a full load of wash, made a racket on final spin cycle and would not complete the cycle. The washing machine was serviced several times, it improved, but problems persisted. Consumer stopped using it.

Samsung WA50F9A6DSW

Date: 10/5/2016

Consumer was washing a mattress pad in the washing machine and heard an explosion. Consumer went to the laundry room and saw that the top of the unit had been blown off. The washer damaged a dryer and a refrigerator, as well as the drywall behind the unit.

Samsung WA5471ABPXAA01

Date: 10/5/2016

42 YOM consumer's top loading washing machine's drum shook out of control and broke a hose causing about 30 gallons of water to flood consumer's house, while washing a heavy load of towels. Consumer states this is a severe electrical and environmental hazard.

Samsung WA5471ABP/AA 01

Date: 10/5/2016

My top loader washer exploded while washing a mattress cover. The force pushed the washer and dryer from the wall in my laundry room causing a very loud boom. It sounded like the a bomb went off inside my home.

Samsung WA45H7000AW4/A2

Date: 10/6/2016

Consumer was washing towels in washer & during spin cycle there was clicking noise. He discovered that machine was bouncing from side to side & unit shut itself off. When he turn circuit breaker on & powered up unit, machine started to make loud noise. He shut unit off.

Samsung WA40J3000AW/A2

Date: 10/6/2016

Consumer reported that washer vibrates violently & clothes is usually twisted & ripped when she takes them out. This incident has been ongoing for few months. She was informed by company to wash clothing on gentle cycle but that doesn't work for her.

Samsung WA400PJHDWR/ AA

Date: 10/6/2016

Washer leaked water through floor down into bedroom. Ceiling was ruined & floor was saturated with water. Water was in light fixture located in ceiling & electricity had to be turned off. Technician found that vibrations caused housing to crack open & pump leak under washer.

Samsung WA422PRHDWR/AA

Date: 10/6/2016

Washing machine vibrates and moves on floor. 62 YOF's arm was injured in process of attempting to turn off machine. Machine shakes uncontrollably and no longer washes any clothes. 62 YOF has pulled machine out of wall. She received no first aid or medical attention.

Samsung WA48H7400AW/A2

Date: 10/7/2016

Washer was damaged & was replaced. He reported that the unit was vibrating, moving around & the front was lowering in the front. The installer advised that the right front foot was lower than it was supposed to be. The tub of the machine hit side of the unit & the wall.

Samsung WA45H7000AW/A2

Date: 10/8/2016

Consumer's washer shakes excessively while in use. The unit was serviced and nothing was wrong with it. Consumer contacted manufacturer.

Samsung WA50F9A7DSW/A2

Date: 10/9/2016

The consumer stated that her top load washer exploded while it was washing a load of white waterproof bed sheets. The rod bent, screws flew out and the door came apart.

Samsung WA5451ANW/XAA

Date: 10/10/2016

The consumer stated that the top load washing machine exploded with a large bang, moved 6 inches and damaged 3 sides of its shell.

Samsung WA456DRHDWRAA

Date: 10/11/2016

Consumer's washer leaked water from 2nd floor to 1st floor. A technician diagnosed the problem and discovered the machine had the wrong part. Correct part was ordered and installed the following week. Consumer used small loads on delicate cycle, but machine broke again.

Samsung WAI451ANW/XAA

Date: 10/11/2016

Consumer's washer moves around during use, regardless of what setting she uses or size of load & problem primarily occurs when washer is in rinse cycle. A tech replaced a part of washer, but the problem reoccurred. Consumer is afraid that washer may explode during use.

Samsung WA488K7400AW-82

Date: 10/11/2016

Consumer's washing machine is very loud when it is in its SPIN cycle & no matter how balanced she puts her clothing inside it, it always wobbles & becomes unbalanced, prompting loud spinning. Consumer said manufacturer did not contact to let her know that unit is defective.

Samsung WA5451ANWXAA02

Date: 10/11/2016

Consumer reports that the washing machine started making odd mechanical noises internally. Consumer noticed that the wash loads were unbalanced. The washer would also refill with water at the end of a cycle, sometimes overfilling. Technicians replaced parts multiple times.

Samsung WA45H7000AW/A2

Date: 10/12/2016

Caller is reporting that her washer has been vibrating vigorously on spin cycle & she is concerned about the risk of explosion. She stated that this incident causes the room to shake excessively when this happens.

Samsung WA50F9A7DSW/A2

Date: 10/12/2016

The consumer, 44, stated her top load washer's top shot off the washer completely. The levers on each side that had held it on were rusted and sharp. She cut her finger on one. Since then she's kept a 20lb weight on top of the lid to hold it, still the weight would fall off.

Samsung WA546DRHDWR/AA

Date: 10/12/2016

A 26 YOM reports that whenever he use washer machine, which is about 2.5 years old, it both leaks from the bottom, & vibrates very strongly. When the vibrations start, there are usually very loud, booming & banging noises. The machine usually wobbles back & forth.

Samsung WA456DRHDSUAA

Date: 10/14/2016

Consumer was washing a queen size bedspread. All of a sudden she heard banging. When the washer was finished she noticed that the bedspread was full of plastic. The plastic ring around the top of tub had melted. She was advised to wash everything on the delicate cycle.

Samsung WA45H7000AW/A2

Date: 10/14/2016

A 47 YOF reported that tub separated from its housing, damaging the front of the washer and now I can't use it, tub won't move because it's no longer mounted. Nobody was injured.

Samsung WA400PJHDWR/AA

Date: 10/14/2016

31 YOM reported that they put comforter in the washer and had washer on bedding. Sometime later it sounded like a truck drove through the house and water started pouring out of the washer. It flooded the laundry room and through the wall into the garage.

Samsung WA45H7000AW/A2

Date: 10/16/2016

Consumer stated that while the top-load washer was in the final spin of the cycle, the basin in the machine broke free of it's support and began spinning against all four sides of the machine walls, and violently moving around the floor. It stopped upon unpowering the washer.

Samsung WA45H7000

Date: 10/17/2016

The consumer stated that his top load washer is now making more noise on spin cycle. The consumer found that his model/serial no. is affected by a serious issue which could result in EXPLOSION.

Samsung WA400PJHDWR/AA

Date: 10/18/2016

The consumer stated that her top load washer violently shakes and rocks while in ANY spin cycle. She stated that she's had to stop the machine numerous times and "babysit it" only to stop it and rebalance the load so it won't damage her floors, walls pipes or hurt someone.

Samsung WA5OF9A6DSW/A2

Date: 10/21/2016

The consumer stated that she put a small load on normal setting and the washer started making an extremely loud banging noise toward the end of the cycle. The washer wasn't spinning and kept showing a D.C. Error code. She stated even on Delicate setting it makes banging noise

Samsung WA422PRHDWRAA01

Date: 10/21/2016

When my Top loader washer goes through all the cycles not matter what setting when it finishes rinsing & it starts to the spin it will go off kilter & shakes vigorously & then it refills with water to redistribute the load. This continues until you turn off the machine.

Samsung AquaJet VRT SmartCare WA456DRHDSU/AA

Date: 10/21/2016

The consumer stated that when their top load washer acts really crazy when it gets to the spin cycle and seems like it is going to explode.The tub starts thrashing around and hits the sides of the washer, making loud banging noise. The washer is on the list of affected units.

Samsung WA40J3000AW/A2

Date: 10/21/2016

Consumer indicates that no matter the clothing size load inside her washing machine, it is extremely loud during its spinning cycle. The machine vibrates during this time. Washing her clothes in this cycle is futile as the clothing are not properly washed & very damp.

Samsung WA456DRHDWR/AA

Date: 10/21/2016

The consumer stated that the washing machine failed causing water to flood his upstairs from the laundry closet to the hallway approx 10ft total, soaking carpet and causing water damage to downstairs ceiling. Water was dripping from the ceiling below out of the light fixtures

Samsung WA422PRHDWR/AA,

Date: 10/22/2016

Washer exploded. Consumer heard noise; washer had jolted itself away from wall & was making violent noise. Consumer pressed "stop" & noted interior drum looked mangled on inside. Top of washer seems to have exploded from joint. Unit was destroyed.

Samsung

Date: 10/24/2016

The consumer stated that her top load washer shaked so bad it appeared it was going to explode. The consumer further stated that there is rust forming all over the top of the washer.

Samsung WF2181ANW

Date: 10/28/2016

When washer was doing a load of laundry there was a loud clunk & vibration just at the end of the spin cycle. It was determined that the flange shaft assembly probably cracked. Once the unit was disassembled it was confirmed that one of the arms of the shaft assembly cracked.

Samsung WA456DRHDSU/AA

Date: 10/24/2016

The consumer stated that her top load washing machine for 2 months now goes crazy and makes loud winding noises and pounds like it is going to explode. She stated that it does that in every cycle and there are no cycles that work.

Samsung WA422PRHDWR/AA

Date: 10/24/2016

We were doing a laundry when water started pouring through the ceiling. I ran upstairs to where the washing machine was & it was dumping water everywhere & making a loud noise. We shut the water off. We found that the plastic drain pump mount had snapped, dropping the pump.

Samsung WA456DRHDWR/AA

Date: 10/25/2016

The consumer stated that his washing machine has broken. He stated that only the drum is broken and the entire unit did not explode while the unit was under regular use. The consumer stated that the mfr has offered literally zero help and support for the issue.

Samsung Steam Aquajet VRT

Date: 10/26/2016

Consumer's washing machine containing a comforter exploded. The whole top blew off, water hit the ceiling and parts flew into the hallway.

Samsung WA45H7200AW

Date: 10/26/2016

50 YOF consumer's washer caused violent vibrations/thrashing. Consumer had to stop the cycle. The drum is not very well anchored in its housing chamber and there is lot of play from side to side even at rest. Consumer states that damage to persons and to walls can occur.

Samsung WA422PRHDWR/AA

Date: 10/26/2016

Consumer reported that while washing laundry & cycle is spinning, washing machine makes very loud banging noise & rocks back & forth like clothes are off balance. Consumer stated that attempt to redistribute load, didn't correct problem. Machine actually moves on floor.

Samsung WA5451ANW

Date: 10/26/2016

Washing machine was in use. While the machine was spinning, the drum slammed into the front of the machine causing extensive damage. It sounded like a car crashed into my home when machine exploded. The entire top of the machine was disconnected & front was dented.

Samsung WA422PRHDWR/AA

Date: 10/27/2016

A 71 YOM washing machine (serial # & model #) has been identified as possibly defective d/t extreme vibrations. The machine on spin cycle vibrated excessively to a point of being lifted off the floor. He tried all cycles, including delicate cycle as suggested by manufacturer.

Samsung WA5451ANWXAA02

Date: 10/28/2016

Consumer reports that the washing machine will not complete a wash load and an DC error occurs during spin cycles/ The washer then defaults back to the rinse cycle when the load is rebalanced, causing the error to show up again. This uses additional water and electricity.

Samsung WA48H7400AWA2

Date: 10/28/2016

EXCESSIVE VIBRATING WHILE OPERATING THE WASHING MACHINE ON SEVERAL CYCLES.

Samsung WA400PJHDWR/AA

Date: 10/28/2016

Consumer stated that 45 YOF has been using delicate setting on washing machine & consumer reported that machine's behavior is no different than using any other mode: washing machine vibrates violently, becomes unbalanced, & then starts rinse cycle all over.

Samsung WA45H7000AW/A2

Date: 10/28/2016

Consumer has a washing machine & consumer reported that machine vibrates excessively when in use.

Samsung WA456DRHDWR/AA

Date: 10/28/2016

A washing machine broke apart during a spin cycle. Consumer reported that it looks like the part snapped in half.

Samsung WA50F9A6DSW/A2

Date: 10/29/2016

Consumer's washer exploded while it was running a load. Top totally separated from the bottom. Small parts flew out into the room. No one was injured.

Samsung WA400PJHDWR/AA01

Date: 10/30/2016

Washer has stopped completing spin cycle at any spin speed, on any washing cycle including delicate. It shakes violently when it reaches maximum spin, pauses, then refills with water, attempts to spin again, pauses, refills with water, repeating this cycle over & over.

Samsung WA400PJHDWR/AA

Date: 10/30/2016

We have a washer & have been experiencing issues during the final spin phase. We have noticed very loud & heavy shaking with all loads big & small even on a delicate cycle. When re-balance the load the same thing happens during the final spin cycle. Again this happens.

Samsung WA456DRHDSU/AA

Date: 10/31/2016

The consumer stated that the top load washing machine was pounding all over the place, wasn't rinsing out, and was resetting the timer. She stated that the cycles they tell don't work, and it's every cycle everytime. It doesn't take to rinsing out, the clothes are soaking wet

Samsung WA400PJHDWR/AA

Date: 10/31/2016

Our Washer is part of the recall for the top loading washers. We were in the living room while a load of laundry was being washed. We heard a loud bang from the laundry room & found that our entire washing tub had fallen to the bottom of the washer. The unit will not drain.

Samsung WA5451ANW/XAA 02

Date: 11/1/2016

The consumer stated that while washing mattress cover, a couple of pillow cases and a couple of wash cloths, her top load washer must have become unbalanced and it moved from the back to almost middle of her laundry room. It appeared the washer attempted to come apart.

Samsung WA400PJHDWR/AA01

Date: 11/1/2016

72 YOM's washing machine tub is separating from side wall on bottom & plastic parts which make up top of tub are being chewed up somehow. In addition clothing is found to be stuck under spinning parts on bottom of tub making it necessary to pull with force to remove clothing.

Samsung WA50F9A6DSW/A2

Date: 11/2/2016

[55 YOF] I own 2 washing machines that have been included in defective models. One machine that gets used regularly has exploded. The lid has disintegrated & separated from body of the machine. I called manufacturer for 3rd time & was told repairs will be my responsibility.

Samsung WA45H7000AW/A2

Date: 11/4/2016

The consumer stated that the washer's tub, under normal use, spins violently out of control, slamming into the interior of the chassis and damaging the drum. This causes a hose to regularly become detached, causing the washer to spill water directly onto the floor underneath.

Samsung WA48h7400AW

Date: 11/4/2016

The consumer heard a loud noise and discovered that her washer was about a foot away from its normal position. It then started to spin at a very high speed and started to lift off the ground and shake side to side. She hit the Stop button several times before it came to stop.

Samsung WA456DRHDSU/AA

Date: 11/4/2016

Over time washing machine started to shake & make worrisome banging sound during spin cycle. Recently it started shaking & banging so bad that error message appeared & machine shut down. Machine was repaired but consumers still worry that it could go out of control.

Samsung

Date: 11/4/2016

The consumer stated that their their top load washing machine makes much noise and gets a little wild at med and high spins. She stated that they do not overload, and the machine is leveled.

Samsung

Date: 11/4/2016

The consumer stated that their washer is almost 100% rusted. It smells bad, and needs constant attention and cleaning. The worned out springs cause the tub to spin out of control and throw water and detergents all over the place.

Samsung WA50F9A6DSW

Date: 11/4/2016

The consumer stated that their washer machine is used in everyday clothes washing and during the spin cycle it vibrates so much that they are afraid the top will break or fly off or it will explode.

Samsung WA422PRHDWR

Date: 11/4/2016

42 YOM stated that the washing machine starts to make loud noises, shaking and jumping around the laundry room. He reported that he was injured and didn't receive 1st aid or medical attention.

Samsung WA40J3000AW/A2

Date: 11/4/2016

The consumer stated that their top load washer is experiencing excesssive vibration which may be damaging their home siding.

Samsung WF50K7500AW

Date: 11/4/2016

The consumer stated that they are experiencing issues with their front load washing machine very similar to those with the top load washing machines (extreme shaking). An authorized tech found nothing wrong with the machine, yet they are having extreme shaking of the machine.

Samsung WA45H7200AW/A2

Date: 11/4/2016

I notice when wash my clothes the washing machine get loud & when it start to spin it spin like it out of control. Then after it stop I get a error message UE & it keep doing that 3 or 4 times after you check & restart & each time when the unit start spinning out of control.

Samsung 790.94173310

Date: 11/4/2016

The consumer stated that they heard loud banging noise coming from their laundry room and discovered that their one year old washing machine's internal drum was completely disconnected, there were dents around the entire casing and the top had gotten damaged.

Samsung WA50F9A8DSP/A2

Date: 11/4/2016

The consumer reported their top load washer being part of the recall announcement and that the washer lid blows off.

Samsung WA456DRHDSU

Date: 11/4/2016

The consumer stated that her top loading washing machine has been making a lot of noise during the spin cycle. Also, it moves a lot during spinning like it is going to come apart. A repairman inspected and said it was okay. She noticed there being a recall on her machine.

Samsung WA422PRHDWR/AA

Date: 11/4/2016

The consumer, 59, stated that she suffered physical injury from her top loading washer. She stated that she did research about her machine prior to the recall, but the mfr denied any problems.

Samsung WA400PJHDWR/AA

Date: 11/5/2016

Washer was in operation washing bedding. The washer shook so violently the drum mounted water pump sheared off of the drum and flooded 2 floors of my house, causing over $5000 in damage.

Samsung WA40J30000W/A2

Date: 11/5/2016

The consumer's top loading washer is one of models affected by the recall d/t the top cover of the machine may be blown off when the machine is in use. They haven't had incident but want to have machine modified in order to prevent any problems.

Samsung

Date: 11/5/2016

While washer was in use it started shaking. A 40 YOF said as she was bending over to sort out laundry washer started vibrating so hard & it moved towards her head & she almost fell back . She suffered an unspecified injury . No First Aid. She said there was loud noise.

Samsung WA40J3000AW/A2

Date: 11/5/2016

[77 YOF] The washer & dryer were purchased Aug 21 2016. Neither of the worked properly. The washer sounded like a jet taking off when it spun. The cloths were all tangled up & a mess. The dryer will not dry on the first time you have to keep setting the minutes.

Samsung WA45H7000AW/A2

Date: 11/5/2016

Recall clothes washer. Load off center excessive vibration tank does not fill.

Samsung WA422PRHDWR/AA 01

Date: 11/5/2016

[50 YOM] My washer was going through the dry cycle spinning and basket hit the shell of the washer and dented the shell now it does it all the time it sounds like a loud banging and sound like it's going to fall apart..

Samsung WA40J3000A

Date: 11/5/2016

Washer is being used to wash regular laundry. Heard the recall on the News. No incident has happened to me, but don't want one to happen.

Samsung WA400PJHDWR/AA

Date: 11/6/2016

52 YOM consumer's washer lid popped open & hurt his wrist badly, bruising arm. Consumer was reaching to stop it at control panel as load sounded unbalanced. Consumer yanked his arm back too violently & tore something in his shoulder. He was treated by his wife who is doctor.

Samsung WF410ANW/XAA

Date: 11/6/2016

Washer was in spin cycle with just couple of minutes left & consumer heard loud boom; machine shut down. There was loud grinding noise like tire coming to screeching halt & lots of banging from side to side, then it stopped spinning but completed countdown & water drained.

Samsung WA456DRHDSU/AA

Date: 11/6/2016

The consumer stated that their top load washing machine constantly vibrates during each use, to the point that they have to stop it due to the fear that something will shake the machine apart. The consumer stated that this has gone on for months and seemed to increase.

Samsung Aquajet VRT SmartCare WA456DRHDSU/AA

Date: 11/7/2016

The consumer stated that the washer has started to shake and vibrate during the spin process.She stated that the drum hits the washer's wall and the top lid shakes as this is going on.

Samsung WA40J3000AW/A2

Date: 11/7/2016

The consumer stated that their washing machine shakes violently when a heavy load is washed.

Samsung WA422PRHDWR/AA

Date: 11/7/2016

The consumer stated that her top load washer flooded her house while it was running a load of laundry. An error message appeared on the washer. A technician found that a pump which connected the water hose to the washer had broken.

Samsung " WA456DRHDWR"

Date: 11/7/2016

The consumer stated that the washer basket spins out of balance and dances around the room dinging the matching dryer.

Samsung WA40J3000AW/A2

Date: 11/7/2016

[71 YOF] The washer been really loud and moves on the spin cycle.

Samsung WA400PJDWR/AA01

Date: 11/7/2016

The drum was detached from the washing machine itself and because it was unbalanced it would shake violently and walk away from the wall until it would stop to reset and try to spin out the clothes again.

Samsung WA456DRHDSU/AA

Date: 11/7/2016

[52 YOF] Washer top shakes & caused washer to jump around while washing and spinning. I called manufacturer to help with this & they said that they were not able to help and that although I thought there was a warranty, I was told the warranty would not cover that action.

Samsung WF419AAU/XAA

Date: 11/8/2016

39 YOM & 37 YOF consumers purchased washer & some time later, spin cycle stopped working. Consumers had it fixed, but problem resurfaced. Ever since then, it began to rattle, shake & vibrate very loudly while on spin cycle. Also a TV cracked while consumers were watching it.

Samsung VRT WA400PJHDWR/AA

Date: 11/8/2016

Consumer was washing a comforter on delicate cycle in washing machine. He heard a loud noise & went to check on the wash. The noise was so loud he pushed power button & stopped the wash cycle. Water spilled out of the bottom of the unit. He unplugged the unit.

Samsung WA50F9A6DSW/A2

Date: 11/8/2016

Consumer's washer is vibrating excessively and banging into dryer.

Samsung WA45H7000AW/A2

Date: 11/8/2016

Consumer's 1st washer was making weird noises and was replaced. It was banging at high speeds and tub was so loose that consumer had to use low speed to not sound like it was going to fly off. Consumer was suggested to repair it.

Samsung WA45H7000AW/A2

Date: 11/8/2016

The top loading washing machine vibrated excessively when consumer did laundry to a point that the machine shifted from position it was. The technician ended up adjusting the unit but it still vibrates excessively while consumer is doing laundry. Consumer stop using the uni

Samsung WA50K8600AV/A2

Date: 11/8/2016

concern: We are extremely worried since we recently purchased this Washer and it started to make strange noises and roughly movements on a soft wash cycle.

Samsung WA456DRHDSU

Date: 11/9/2016

71 YOF purchased washer & it almost exploded in garage. She heard extremely loud noise & vibrations. She went into garage & it was intensely hot. She discovered that washer had moved away from wall, stopped spinning & water was pouring out. She shut it off & unplugged it.

Samsung WF330ANW/XAA

Date: 11/10/2016

Washing machine began smoking during a load. It filled our home with smoke & smelled like gas & smoke. The vibrations were extremely loud & sounded like it could explode. A technician indicated that the drum was broken & needed to be repaired.

Samsung WA50F9A6DSW

Date: 11/10/2016

The consumer stated that the washer exploded and broke apart, damaging home wall. It was runninga load of bedsheets when they suddenly heard loud noise from the laundry room. The top portion of washer was broken apart damaging the side wall with some broken parts scattered.

Samsung WA48H 7400 AW

Date: 11/10/2016

I have a top load washer & have verified that it is part of the recall. It is making very loud & alarming noises. I am concerned for my safety & that of my children. I have called manufacturer several times to schedule an in home repair. However, no one showed.

Samsung WA456DRHDWR/AA

Date: 11/13/2016

Washer have failed to operate & repaired 4 separate occasions. The unit was starting to go into spin cycle & water, soap & bleach started flooding out from the bottom of the unit. My mother (74) slipped but caught herself. While trying to move the unit & I slipped & bruised.

Samsung WA422PRHDWR/AA

Date: 11/13/2016

Normal useage, my fiancée started a load of laundry in the washer & water began flooding out from the bottom of the washer flooding my laundry room & my kitchen. It has rendered my washer, dryer, dishwasher, & refrigerator unsafe to use because water came into contact.

Samsung WA400PJHDWRAA

Date: 11/14/2016

The consumer stated that their top load washer vibrated badly and broke the pump, the mount broke, the hose came loose and dumped gallons of water onto pump connections (electrical hazard), and onto floor.

Samsung WA48J7770AP/A2

Date: 11/14/2016

Put clothes in washing machine was more noisier then usual. Next day threw in a load of laundry after about five minutes sounded like machine was grinding then went to spin cycle and the spinning was getting faster and faster thought the machine may explode so turned off.

Samsung WA400PJHDWR/AA

Date: 11/15/2016

Consumer's washer failed. It ceased running mid-cycle & won't operate further. Lid is latched & won't unlock regardless of unit being powered or not. It emitted burning smell like electrical short, which led consumer to unplug it. Unit had a broken wire to drain pump before.

Samsung WA422PRHDW/AA

Date: 11/17/2016

Consumers reported that they came home to water all over floor d/t excessive shaking in washing machine. Shaking of washing machine caused pump motor bracket to break & pump to be detached. Later consumer discovered that this unit is under recall.

Samsung WA422

Date: 11/18/2016

Consumer reported that plastic part on bottom of washer broke apart, while unit was in use & flooded three rooms of home, including laundry room. Consumer stated that this was electrical hazard as machine was still plugged in & running while in standing water.

Samsung WA5451ANN/XAA

Date: 11/19/2016

The consumer stated that after installation of the repair kit on the washer, now during spin cycle when removing water, the tub bounces all over the place. The consumer suspects when the tech wedged the tub down to work on the lid, the tub was damaged.

Samsung WA48H7400AWiA2

Date: 12/16/2016

Washing Machine has experienced some excessive vibration during the bedding cycle.

Samsung WA45H7000AW/A2

Date: 11/21/2016

Consumer reported that top load washer is shaking when using on spin cycles with normal loads. When consumer washes small load of towels it takes at least 6 dry time cycles to get them dry.

Samsung WA48JJ7770AP/A2

Date: 11/23/2016

Three times washing machine vibrated. One time clothes looked dry to eye and was nearly dry to touch. Second time clothes was very wet. Third time, 2 consumers were present and 82 YOM turned off power.

Samsung WA5451ANW XAA 01

Date: 11/29/2016

A washer lost all its water and flooded laundry area, as well as water then running into wall space and ultimately flooding 65 YOF consumer's basement. Water did not touch electrical wiring. With nothing to tell the washer to shut off, it could have run indefinitely.

Samsung WA400PJPDWR-AA

Date: 12/1/2016

Washing machine started sharking during spin cycle. After spinning, instead of washer shutting off, it would fill up with water & start washing same load again. Consumer stated washer is shacking so excessively that once it knocked her down. Eventually washer would heat up.

Samsung WA456

Date: 12/3/2016

Washer is vibrating and the drum hitting against the sides of washer, moving the washing machine. Manufacturer wants to charge to send out their techs. The problem is the stabilizer not being strong enough.

Samsung WA456DRHDWR/AA

Date: 12/6/2016

This washing machine does not get my clothes clean. I'm using the best washing product available for the washers. It also gets off balance often.

Samsung WA50K8600AW/A2

Date: 12/9/2016

A top load washer violently rocked itself from its stationary position causing damage to a door and scaring 2 young children.

Samsung

Date: 12/10/2016

Consumer's top-loading washing machine recently started to intermittently violently shake during the spin cycle. The metal around the bleach cup is corroded with rust.

Samsung WA400PJHDWR

Date: 12/10/2016

I have a washer that was on recall. Prior to the recall the washer started shaking. I called manufacturer for repair & they sent a repair company to handle the job. Out of my pocket I spent over $300.00 for this repair, I've tried a a number of times to get the refund.

Samsung WF42H5000AS

Date: 12/12/2016

The consumer stated that her new washer washer vibrates excessively and leaks all over the floor. The consumer stated that the product has had many recalls and she is 83 and deaf, and cannot get the mfr or the retailer to send someone to her home to fix this problem.

Samsung VRT WA45H7000AW/A2

Date: 12/16/2016

The consumer reported having one of the recalled models of top load washers and stated that she has been experiencing the same reported incidences of unusually high agitation where it seems as though the top will "blow off".

Samsung WA422PRHDWR/AA 02

Date: 12/22/2016

Recalled washer was serviced. Later, consumer put load of towels in machine. Twenty minutes later, consumer's some came home & noticed washer was overflowing from top of machine, flooding laundry room, kitchen, and basement. Drum appears to have dropped down.

Samsung WA48J7770AW/A2

Date: 12/22/2016

Washer had extreme vibration and broke bottom plastic cover and has dent on front of washer, which seems like tumbler hit to outer shell of washer.

Samsung WF328AAW

Date: 12/23/2016

The consumer stated that their front loading washer was in operation when they heard a loud boom. They found that the washer was displaced and looked like it had exploded from the inside. The side was bulging out with enough force to dent the side panel of the adjascent dryer

Samsung WA5471ABPXAA

Date: 12/26/2016

The consumer stated that the top loading washer was in spin cycle when the internal barrel became dislodged, popped out the top and denting the side of the machine. The washer lurched forward away from the wall at an angle by 1-2 feet.

Samsung WA422PRHDWR/AA

Date: 12/28/2016

52 YOM reported that top on washer feels like it's loose and like it's going to blow off at any time. He stated that washer makes loud noises & the whole thing shakes.

Samsung WA48H7400AW/A2

Date: 12/28/2016

Consumer's 55 YOF wife tested washing machine and same issue occurred with violent shake in spin mode no clothes in washer after a repairman was called in due to recall of washer. It was not fixed. Consumer was given the runaround trying to service the washer.

Samsung WA5471ABP/XAA

Date: 12/29/2016

Consumer reported that day before scheduled recall repair washing machine violently exploded. It spun around 90° & top blew off. Frame of machine was severely bent up. Machine was beyond repair. Consumer stated that before this incident washer was working like brand new.

Samsung WA400PJHDWR

Date: 12/29/2016

Consumer's washer no longer works with spin cycle after a designated repair was performed.

Samsung WA48H7400AW/A2

Date: 12/31/2016

Consumer reported that top load washer was fixed d/t recall (top can unexpectedly detach from unit). Fix didn't work & now unit experiences severe vibration & is significantly louder than before. 2nd technician said there is nothing they can do to fix unit.

Samsung

Date: 1/2/2017

The consumer stated that the computer panel on his washing machine fried out. fried out. The manufacturer's technician said water was getting into the control panel and would fry out panel again and was a risk for electrical fire.

Samsung WA50F9A7DSW/A2

Date: 1/3/2017

Submitter purchased washer for son & he contacted firm to request recall remedy (machines experiencing excessive vibration or top detaching). Washer was repaired, but technician didn't test wash cycle. Submitter's son used washer & noticed that washer was shaking excessively.

Samsung wa400pjhdwr/aa 10

Date: 1/5/2017

My washing machine is really banging around during a spin cycle. I doubt that simply securing the lid to the body of the washer will be sufficient or eliminate the excessive vibration. The date of incident is nearly every time we use washer, but it began about 6 months ago.

Samsung WA400PJHDWR

Date: 1/13/2017

Washer began to violently rock & vibrate while in spin cycle. It caused drum to be unbalanced & error signal was constantly coming on. We then tried to run it on a lower spin cycle & washer began to shake violently & it shifteda few feet & washer hoses became unattached.

Samsung WA45H7000AW/A2 04

Date: 1/6/2017

66 YOF consumer reported that their washer vibrates & shakes tremendously & is on the list of recalls. Consumer said that the washer has already thrown items off and hit her foot. Consumer did not receive first aid or medical attention.

Samsung WA40J3000AW/A2

Date: 1/9/2017

The consumer reported that after the recall "repair", her washer doesn't even complete a cycle.

Samsung WA52J8700AP/A2

Date: 1/9/2017

A washer was serviced under recall. Washer was emitting cracking noises and spent a lot of water on a load. Consumer called manufacturer, but did not get an answer.

Samsung WA50K8600AV/A2

Date: 1/9/2017

Top load washer began to make loud grinding noise followed by violent clanking sound about four month after purchase. Unit was under recall. Consumer stated that technician came & instead of repair, provided sticker for machine which eliminates bedding setting.

Samsung WF328AAW/XAA02

Date: 1/9/2017

Washing machine was suddenly much louder than usual on the spin cycle. Smoke began to fill the drum. It smelled like burning metal. My husband had stopped it from running d/t the same odor. When I opened the drum to get the clothes out, smoke poured out of the drum.

Samsung WA422PRHDWR/AA

Date: 1/9/2017

The consumer stated that her washer is recalled and the fix that is offered is installing 2 bolts and stickers on the machine changing the bedding cycle to the delicate cycle which in no way spins bulky items enough. Else, offer of unacceptable $'s towards exchanging the unit

Samsung WA48H7400AW/AA

Date: 1/10/2017

40 YOF consumer's washing machine exploded and almost flooded whole house had the consumer not been home. The washer did everything like all other recalled ones, blown top and misaligned drum, but this one was not under recall.

Samsung WA400PJHDWR / AA

Date: 1/12/2017

Consumer reported that washing machine was repaired d/t recall by technician without knowledge of product. Now consumer can not use machine because it is more fragile & with blows because it could not close washing machine.

Samsung WA45H7000AW/A2

Date: 1/12/2017

The consumer stated that after the recall repair on her washing machine, she was doing a load of laundry on the newly requested settings when the tub part separated from the housing, rendering the washing machine useless. The washer moved forward about 6 inches.

Samsung WA422PRHDWR/AA

Date: 1/12/2017

48 YOF stated that while washing comforter in washer, it agitated so much that it ripped comforter & scraped washer's rim so bad that things now get caught & ripped against it. She was able to stop washer before it broke itself while agitating so loudly & vibrantly.

Samsung WA45H7000AW/A2

Date: 1/12/2017

Consumers discovered that their washer was on recall, d/t excessive vibration or top detaching from chassis. Consumer stated that remedy offered is free repair, which often fixes nothing, or rebate toward purchase of new washer which is not enough to cover replacement.

Samsung

Date: 1/12/2017

There were increasing incidents of items exploding in washer and dryer. Brackets were replaced. Consumer feels that washer is still at risk.

Samsung WA40J3000AW/A2

Date: 1/12/2017

The washing machine shakes and vibrates during spin cycle.

Samsung WA422PRHDWR/AA

Date: 1/12/2017

After technician bolted down top of washer, it will no longer complete cycle. Spin cycle becomes unbalanced & causes machine to shake & make loud sound. 37 YOF's back became sore from weight of wet heavy clothes. She received no first aid or medical attention.

Samsung WA45H7000AW

Date: 1/12/2017

31 YOF reported that drum of top load washing machine stopped spinning adequately & then started violently banging housing. They did what manufacture said & bought new machine, d/t consumers are lamenting about shoddy repair process. New unit broke after 1st wash.

Samsung WF4285000AW/A2

Date: 1/12/2017

The consumer stated that ever since the first wash cycle in their recently purchased washer, it sounds like it is going to blow up. The consumer stated that it makes the loudest noises and sounds like its coming up off the floor.

Samsung WA56J9000AP/A2

Date: 1/13/2017

Washer vibrates violently. It sounds like it's going to throw the lid right through the drywall. This is even after the recall fix. I also have rust & corrosion where there should be a protective stainless steel film. This is very noticeable each time I open the lid.

Samsung WA5451ANW/XAA 02

Date: 1/14/2017

A washing machine continues to rinse & rinse. 44 YOF consumer stabilized machine with her body, putting herself in serious risk. A tech repaired the machine, but this fix did not help the consumer. Consumer, did not get it fixed properly. It makes terrible noises & 'walks'.

Samsung WA48J7700AW/A2

Date: 1/15/2017

Consumer was washing a comforter and the washing machine shook violently and was making very loud noises.

Samsung Direct Drive WA422PRHDWR/AA

Date: 1/16/2017

Consumers noticed that drum of washing machine not balancing during spin cycles. They received recall notice & technician completed repairs, but drum is still unbalanced during any spin cycle. Repair didn't work. Drum can become detached potentially causing damage.

Samsung WA40J3000AW/A2

Date: 1/16/2017

The consumer stated that her washer vibrates violently during washing on all cycles, including delicate cycle with only a few pieces of clothing.

Samsung WA45H7000AW

Date: 1/17/2017

After a couple of loads of laundry the washer began violently slamming against the dryer & surrounding walls. I stopped the cycle & checked the load. Upon restarting the spin cycle, the motor would power up but the drum would not spin few minutes & then drum began slamming.

Samsung WF218ANW/XAA

Date: 1/17/2017

Consumer smelled strong odor of smoke & something burning while doing normal load of wash. Consumer went into laundry room & found washer shaking. Consumer opened its door & gust of smoke & sparks came out. Consumer unplugged washer.

Samsung WA45H7000

Date: 1/18/2017

The consumer reported that pursuant to the recall remedy option, he purchased new washing machine and disposed of the old machine that caught fire in his house. The consumer stated that now the manufacturer won't pay the rebate toward the purchase price that they promised.

Samsung WA422PRHDWR/AA

Date: 1/19/2017

The consumer stated that their washer has been recalled and they have issues with it vibrating and banging against their dryer during the wash cycle. The consumer stated that the repair is not working and the dollar amount offered to buy a new washer is too little.

Samsung WA50F9A7DSP/A2

Date: 1/20/2017

38 YOM reported that top loading washer was destroyed in the course of normal use. It caused damaged to washer, dryer, and laundry room walls.

Samsung WA456DRHDSU/AA

Date: 1/20/2017

56 YOF's washer constantly vibrates and gets off balance vibrating the top and sides.

Samsung WA456DRHWR/AA

Date: 1/24/2017

The consumer reported that after the recall repair, their top load washing machine was on a medium spin when it made a huge boom 3 times. It then leaked water all over their kitchen floor. It was found several brackets were broken and a pipe that held water was disconnected.

Samsung WA50F9A8DSW/A2

Date: 1/24/2017

Consumer bought a new home & the washing machine was brand new due to a recall & was repaired by manufacturer technician. A month later the washing machine exploded. There was a loud explosion & entire machine flew to another wall. The sides are all popped out. No injuries.

Samsung WA48H7400AW/A2

Date: 1/25/2017

Consumer set her washer to bedding cycle & put one queen size & one king size blankets in unit. She noticed excessive vibration during spin cycle & had to stop & restart spin cycle to drain water. Her unit is not included in recall.

Samsung WA45H7000AW/A2

Date: 1/25/2017

Consumer's washing load moves to one side a lot. The washer has to be unplugged and the clothes moved around, so that it can be balanced again. This issue occurred during the wash cycle prior to the recall modification. Recall repair did not help; clothes were dripping wet.

Samsung WA45H7000AW

Date: 1/25/2017

After repair was completed on consumer's washing machine, it started vibrating violently and making a lot of noise during normal use. Unit is now incapable of washing bedding (except on the gentle cycle, which does not get it clean enough, nor does it spin out enough water).

Samsung WA5451ANW/XAA

Date: 1/25/2017

The consumer stated that his washing machine was repaired as as part of the product recall and approx. 2 months later, the washer exploded in the laundry room, destroying the washer and causing damage to his dryer and walls in the room.

Samsung

Date: 1/26/2017

After hearing washers exploding, consumer bought a new washer. Consumer got the new one delivered, but the one to be sent back proved to have much runaround. Consumer did not get the old model to be picked up, only later it got picked up.

Samsung WA422PRHDWR/AA

Date: 1/27/2017

The consumer stated that the washing machine shakes violently during spin cycle. It reverses during high spin cycle and starts the wash cycle again. This repeats several times before the washing cuts off. The consumer has to manually make adjustments to correct the cycles.

Samsung WA456DRHDSU/AA

Date: 1/27/2017

Washer started shaking during spinning. It causes the drain pump bracket to break, causing the drain pump to fall off & caused a water leak.

Samsung WF42H5000AW

Date: 1/29/2017

The consumer stated that their front load washer had an explosion and the thick glass in the front door broke into pieces.

Samsung WA45H7000AW/A2

Date: 1/29/2017

The consumer stated that his top load washing machine starts shaking and displays UE on the screen and then stops right away. The consumer stated that the machine is new, he's had it for 4 months only.

Samsung WA52J8700AP/A2

Date: 1/30/2017

I was sold a re-called washer after the announced re-call. It replaced my 13 month old washer. It was repaired to secure the lid. It is now operating poorly. It simply secures the lid. It has altered the cycles & goes off balance; the machine has not functioned properly.

Samsung WA456DRHDWR/AA

Date: 2/1/2017

Washing machine exploded while washing sheets. Consumer heard loud sound & found machine had moved itself at least 4' off wall, broke slop sink, put holes in sheet rock & was dented from inside out. Also top of unit was no longer connected & metal coil/spring was on floor.

Samsung WF3311ANWXAA01

Date: 2/1/2017

Consumer reported violent vibration & smell of burning insulation emitting from rear of washer. Unit was in spin cycle on delicate about 4 mins to complete when they smell odor. They unplugged it. Technician advised her that drum was rubbing against gasket causing the smell.

Samsung WA48J7700AW

Date: 2/2/2017

Consumer reports that a new control panel was installed on the washing machine. The consumer then washed sheets and a blanket in the unit, and they came out dripping wet. Consumer states that they were washed with the waterproof cycle.

Samsung WA400PJHDWR/AA

Date: 2/2/2017

Consumer's washer tub began banging against inside of machine and break plastic off near top of machine. Washer would move out of place during use. After repair, it would happen again and continue, regardless of size of loads. Recall repair occurred. Machine stopped working.

Samsung WA50F9A6DS2 /A2

Date: 2/2/2017

Recall repair was done on washer. Unit was also damaged by technician. Tub swings hard into sides of unit. Washer also shuts itself off in middle of spin cycle most of time. Furthermore tub would bang & washer would shut off & give a "dc" code, where she would restart unit.

Samsung WA5471ABPXAA

Date: 2/3/2017

32 YOF received label kit for washing machine recall & put labels on unit. Recently washing machine was on 'normal' cycle with medium spin. Last 10 minutes of cycle unit shook intensely & lid came unlocked.She stated that unit has been doing this randomly for years.

Samsung WA45h7000aw/a2

Date: 2/3/2017

Consumer is reporting that his top load washer exploded causing injuries to his spouse & property damages. He was never aware of the recall. He stated that the explosion knocked his spouse to floor & she received bruises to her right arm. No medical attention was received.

Samsung WA48J7700AW

Date: 2/6/2017

The consumer stated that the washing machine has violently shaked, jarring side to side and slamming into dryer. She stated that clothes come out almost stretched to ripping.

Samsung WF328AAW/XAA

Date: 2/7/2017

The consumer stated that while washing a full size comforter in her top loading washer, a loud explosion occurred. The machine was smoking, smelling like an electrical fire and still trying to run. After a few moments the fire inside burned itself out and the smoke died down.

Samsung WA45H7000AW

Date: 2/9/2017

Consumer's washing machine stopped working adequately. The drum spun wrong and then started violently banging the housing. Consumer found it was recalled. Consumer bought a new one, which also broke. Additionally the dryer started having issues and is now broken.

Samsung WA48H7400AP/A2

Date: 2/10/2017

Washer was on recall & I call manufacturer because washer was making noise & show a error message UE Code. They came out & put some brackets on top & it still was not working right. I call the company i purchased it from they sent out some people & they still did not fix it.

Samsung WA422PRHDWR

Date: 2/14/2017

Consumer has a washer that was under recall. The wash tub goes out of balance no matter how light the load or how many times they redistribute. The noise of the tub banging around is deafening. Consumer is concerned that eventually this is going to blow the thing apart.

Samsung WA52J8060AW/A2

Date: 2/16/2017

The consumer stated that the recall repair option does not make the top load washer functional or safe.

Samsung WA50F9A6DSW/A2

Date: 2/16/2017

Consumer is reporting that her washer stopped working, she stated that the lights were on but it would not power on. She had to disconnect the unit then re-plugged it in before it started to work. Consumer has not opted to have a repair &s he would like to have a refund.

Samsung WA40J3000AW

Date: 2/17/2017

Top Load Washer goes through spin cycle over & over again. Consumer was told that clothing in unit had to be put in certain way. This was completed but problem still exist. Sticker was sent to put on machine. They afraid to use machine, d/t lids coming off of washers.

Samsung WA48J7700AW/AA

Date: 2/20/2017

Consumer's washer exploded. Front and rear sides were dented outward, the top portion was blown off, several parts on the floor, detergent dispenser sitting in the tub, and water on the floor. The machine jumped forward around 3 feet when it exploded. Nobody was home at time.

Samsung WA40J3000AW/A2

Date: 2/21/2017

Manufacturer had a recall for their washing machine. My washer continued knocking, shaking & physical jumping/walking of my washer from its position. I smashed my fingers trying to keep the hoses from ripping out of the wall. The reinforcing did not secure or improve my unit.

Samsung WA45H7000AW/A2

Date: 2/23/2017

Consumer was notified about recall of Washing machine & repair person was sent out. But unit doesn't spin out on bedding cycle. Other repair person was sent out & advised that machine was not loading properly. Consumer complained that unit only spins bedding out on low.

Samsung WA422ARHDWR/AA

Date: 3/3/2017

This caller is reporting serious problems with the manufacturer. The company had sent a subcontractor out to fix it my recalled washer, who damaged it more. Now I have an appliance with new damage because of the recall.

Samsung

Date: 3/4/2017

The consumer reported that the washer having extensive vibration.

Samsung AquaJet VRT WA48H7400AW/A2

Date: 3/6/2017

The consumer stated that when washing comforters & bed linens, the [washing] machine makes a huge racket and stopped due to it being off-cycle. Had to re-position the laundry to get it to work again. The consumer stated that this has happened about 5 times.

Samsung WA48J7700AW/A2

Date: 3/8/2017

Washer exploded while 42 YOF was doing load of laundry (king size sheets) on bedding setting. Impact of explosion caused lot of damages: it blew hole in wall, in side of dryer, damaged metal shelf above washer, damaged electrical outlet, & water damage in home & etc.

Samsung WF42H5200AW/A2

Date: 3/8/2017

The consumer stated that their front loading washer blew apart and damaged their wall and dryer.

Samsung WA400PJHDWR/AA

Date: 3/12/2017

The consumer stated that their washing machine shakes violently and will not complete the cycle.

Samsung WA45H700OAW/A2

Date: 3/12/2017

The consumer stated that post recall repair, their top load washing machine was on a normal load of laundry when a loud noise was heard. Three sides of the washer were seriously damaged from internal vibration and the washer had significantly moved from its normal position.

Samsung WA45K7600AW

Date: 3/16/2017

Inside of washer detached, plastic ground around all top sides of the barrel. Water coming out from every opening in the casing of the washer, pouring out of the bottom. Flooded basement area with ~1'' of water.

Samsung WA48J7770AW/A2

Date: 3/17/2017

I purchased a washer, which is in the recall list. I chose repair option & scheduled a repair appointment. The technician just reinforced the lid & did not do any testing after the fix. After the repair completed, the unit started to have wired noise, vibrated & stopped.

Samsung WA400PJHDWR/AA 01

Date: 3/18/2017

The consumer stated that after the recall repair, he can only wash 6 clothes in the washer or else the machine violently jumps/kicks/stops working. The consumer stated that he has made numerous calls to the mfr and has been waiting over 14 days.

Samsung WA5451ANW/XAA02

Date: 3/20/2017

This washer was recalled & correction of the problem was done. A third party technician was having difficulty installing the clip on the washer. Later, I noticed it was making an awful lot of noise while being used. I stopped the unit. My laundry room was flooded.

Samsung WA422PRHDWR/AA

Date: 3/20/2017

The consumer stated that the clothes washer shakes strongly during spin cycle and then it stops.

Samsung WA7700 WA48J7700AW/A2

Date: 3/23/2017

Washing machine walked out of laundry room closet, and as result, right side of machine and front of machine are buckling out. Lock is sticking out of front of machine. Clip on front disconnected and clips that were part of recall fix are bent and bent frame.

Samsung WA50K8600AV / A2

Date: 3/24/2017

The consumer, 64, stated that the lid on their top-load washing machine does not stay up when the machine is not running. She stated that it has fallen on her head several times when it is open and she is taking clothes out of the machine (injury reported).

Samsung

Date: 3/28/2017

Consumer reported that washer was repaired d/t recall & since then the washer doesn't work. It barely moves at all, then ends up with an error code. Consumer is complaining that didn't get promised refund so far.

Samsung WA48J7700AW/A2

Date: 4/19/2017

The consumer stated that the washerflew apart while washing a load of clothes. Parts flew across the room, the top came off, and dents were made in the wall from flying parts. The parts came off with high velocity.

Samsung WF218ANW/XAA

Date: 5/12/2017

Couple of weeks ago my front loading washer all of a sudden started shaking with loud banging noise. 3 days ago my wife noticed smoke along with strong burning odor coming out from it when she opened the washer door. We are concerned that it may cause sparking or explode.

Samsung WA45H7000A

Date: 5/16/2017

My washing machine is part of safety recall. I am afraid of my washing machine d/t reports that they may explode at any time. It makes terrible noises. I am not happy with the performance of the dryer either. It does not sense when the load is dry as was advertised.

Samsung

Date: 5/21/2017

The consumer, 33, stated that she cleaned her washer with bleach multiplr times but the mold never goes away. The smell has been lingering in clothes. She treported the mold causing medical issues to herself and her family (daughters, 8 and 18 months, son, 3, and husband, 40)

Samsung WA422PRHDWR/AA

Date: 5/27/2017

The consumer stated that inspite of the recall fix done - protecting the top of the washer from flying off and hurting her, the machine continues to shake violently and does a poor job on heavier items that need to be washed.

Samsung WF32AAW/XAA

Date: 5/30/2017

The consumer, 30, stated that the washer was six minutes from finishing a medium load of laundry and all of a sudden it sounded like a bomber was in the house. Smoke was pouring out the back of the washer. He opened the door and smoke poured out. The consumer burned his hand.

Samsung WF218ANW/XAA

Date: 6/7/2017

45 YOF loaded white clothes into washer. It ran. She came upstairs & saw unbalanced load & unit was jumping around. Unit went off. She opened door to get clothes out, & smoke began pouring out of machine. Unit was unplugged. Smoke caused alarms to go off.

Samsung WA400PJHDWR/AA

Date: 6/9/2017

I purchased a washer that has since been recalled. We had someone come out & repair one of the parts that was on recall, after the part fractured, overflowed while performing a cycle, & part of the unit broke during the spin cycle. Flooded entire laundry room & floor.

Samsung WA422PRHDWR/AA

Date: 6/15/2017

Submitter was notified that washer was included in recall. After repair, he noticed that washer would shake excessively during wash cycle, which became worse over time. Technician replaced parts, & washer stopped working.

Samsung WA50F9A7DSP/A2

Date: 6/18/2017

The consumer stated that he had no problem with the washer but went ahead with the recall repair. The tech did a lot of banging and left without having him sign anything, no receipt and no direction for the sticker. Now the unit is cracked at the top and doesn't wash clothes.

Samsung WA400PJHDWR/AA

Date: 6/23/2017

My washer is a top-loading that won't go through a whole cycle without getting out of balance no matter how small or balanced the load is. It gets totally off kilter and starts banging around.

Samsung WF431ABP XXA 01

Date: 6/29/2017

Consumer stated that the washing machine had basically "walked away" from its place in the laundry room, so violently that it struck and damaged a window sill. It damaged the front of the machine and leaked brownish water on floor.

Samsung WA400PJHDWR/AA

Date: 7/12/2017

The consumer stated that his washing machine nearly shakes itself apart during spin cycles and eventually shut itself off. He stated that the recall fix only applied clips to the top of the machine which does nothing for the vibration problem. The clothing comes out very wet.

Samsung WA45H7000AW

Date: 7/17/2017

The consumer stated that their washing machine is on the recall list and felt concerned when it started the spin and wash cycle and making a terrible noise and moving across the floor. Stated they are scared to use the washer in the fear it may explose like the others.

Samsung DV50F9A6GVW

Date: 7/18/2017

Washing machine drum is spinning out of control periodically making it necessary to stop machine, hand ring items, drain water in spin cycle. There is damage to sides of washer and dryer due to washer banging against washer.

Samsung

Date: 7/19/2017

Consumer's washer exploded and blew the top off. Consumer found it was recalled. This caused a hole on the wall and a crushed exhaust pipe connected to dryer. It also knocked off a vacuum cleaner.

Samsung WF328AAW/XXA 02

Date: 7/24/2017

The consumer stated that the washer got in fire. It happened during the last spin. The consumer called a professional appliance specialist and to repair needs to change the drum which will cost $600 to $700.00.

Samsung WA48J7700AW/A2

Date: 7/24/2017

The consumer stated that while washing clothes on heavy duty cycle in their top load washer, the top exploded off of the machine, moving the machine at least a foot. The impact also caused severe damage to dryer. The washer's frame was completely destroyed by the impact.

Samsung WA456DHRDWR/AA

Date: 7/27/2017

Consumer reports that the washing machine was in use when it produced a bang. Consumer saw that water had leaked into the room. The pump in the washing machine had blown and damaged the board. Product had been under recall previously.

Samsung WA422PRHDWR/AA

Date: 8/3/2017

The washing machine exploded at home. Later, when a 40 YOF used it again, it made a loud noise and started shaking. The machine jumped and turned sideways towards her. She suffered an injury. No medical attention.

Samsung WA45H7200AW/A2

Date: 8/7/2017

I was washing a waterproof item on the new bedding/ waterproof setting in a washing machine & my family heard crashing & banging noise. The whole top of washer was apart & the wash machine was almost completely sideways. The sides & the front of unit have dents around it.

Samsung WF42H5000AW1A2

Date: 8/9/2017

Consumer reports that when the washing machine was installed, it produced a gooey white substance in the window in the door. She noticed an electrical/chemical odor. she coughed up blood and had a bloody nose after using items washed in the dryer. She went to her doctor.

Samsung WA5451ANWXAA01

Date: 8/11/2017

Consumer indicates that her washing machine started shaking violently about one year after purchased. The consumer later learned of the recall of the unit. The Technician performed the remedy however the unit's lid, soap dispenser, & bleach drawer were all rusting.

Samsung WF42H5200AW/A2

Date: 8/13/2017

Washer was on self clean cycle when glass door exploded sending shards of glass into children's room. 36 YOF stopped cycle. There was glass on floor & inside unit along with standing water. Consumer concerned that they might have mold in washer d/t standing water.

Samsung EZReach WA56H9000AW/A2

Date: 9/22/2017

Consumers noticed black flakes on laundry. Self-clean cycle was run on washer several times, but problem is getting worse. They discovered that black flakes were accumulation of mold. 30 YOF, 64 YOM & 69 YOF have been having issues from itchy skin to stuffiness.

Samsung

Date: 9/27/2017

Consumer's 3 YOM son noticed that the washing machine was on fire and called for the consumer. Consumer opened the lid and found that a pillow was burning inside. The top plastic part of the washer had exploded.

Samsung ActiveWash WA45K7600 AW/AA

Date: 10/9/2017

While engaged in wash/spin cycle, drum in washer broke loose & washer skipped all over laundry room. All 4 struts that hold drum in place broke. Washer hit side & back walls gouging out sheet rock everywhere it hit. Outlet was pulled out of wall. Adjoining dryer was damaged.

Samsung WA487700AW/A2

Date: 10/17/2017

Caller stated that her spouse loaded the washer & sometime later she heard an explosion & noticed that there were shattered glasses under the closed door of the laundry room because the unit had moved out of placed & pinned the door , the washer had exploded.

Samsung WA400PJHDWR/AA

Date: 10/17/2017

Our washing machine was the subject of a recall due to excessive vibrations leading to the top of the machine coming off. Note the retro repair was completed (additional structural modification to secure top of machine from coming off).

Samsung WA45H7000AW/A2

Date: 10/24/2017

Washing machine was being used to wash sheets. Consumer heard loud banging. Washing machine had been broken during a cycle. It had moved about 1.5 feet from its normal location. The top had been torn from the sides. The tub was completely broken & off center. No injury.

Samsung WA487H7400AW/A2

Date: 11/4/2017

The consumer stated that the washing machine exploded/fell apart while in use. Had enough force to move washer and dryer away from wall.

Samsung WA45H7000AW

Date: 11/12/2017

Consumer stated that washer had the "Safety Modification" done to it, & since then, washer makes odd noises, is loud while spinning, shakes violently at times. They are not washing heavy loads. This product is no longer quiet like it used to be.

Samsung WA456DRHDWR/AA

Date: 11/25/2017

This washer already had a recall that was serviced for the excessive shaking & possible lid flying off & injuring people. The washing machine set itself on fire. There was no major damage because son was home & the fire department was called. Seems to be the electronics area.

Samsung WA48H7400AW/A2

Date: 12/4/2017

Consumers have top loader washing machine that has overlay & reinforcement kit recall. They were trying to get this recall done for year & half. They made over two dozen contacts. On some settings this washing machine bounces off walls.

Samsung WF328AAW/XAA 02

Date: 12/9/2017

Consumer's front-load washer caught fire. The drum was spinning fast. Consumer states this is a big hazard and if left alone, the fire from the washer could have destroyed everything.

Samsung 6

Date: 12/13/2017

43 YOF consumer was using a washer when it started to shake and knock down the shelves. It broke pipes and flooded a room with water. Some items fell from shelves and damaged the dryer.

Samsung WF45K6500AV

Date: 12/17/2017

53 YOF consumer's washing machine exploded. It damaged clothes, wall, steam mop, dryer and water tank. It was immediately unplugged. Water was spilling on the floor. Consumer states this is a safety and fire hazard.

Samsung WA48J7770AW/A2

Date: 1/3/2018

30 YOF stated that washer "exploded" during spin cycle & top portion become dislodged. Force caused counter tile to break & dryer was damaged. No one was in laundry room at time. This unit was part of recall & repair kit was installed approximately one year prior incident.

Samsung WA50F9A6DSW

Date: 1/4/2018

Consumer's washing machine developed mold. Consumer tried self-cleaning cycle with vinegar multiple times. When bottom rotating piece was removed, consumer found more mold. There is gap between metal and plastic pieces in pulsator-lower and mold there is impossible to clean.

Samsung WA48J7700AW/A2

Date: 1/5/2018

I had a top load washer that was recalled. With the rebate, I purchased a new washer that was not on the recall list. This washer is doing the exact same thing that the old one did: banging around loudly, throwing UL codes over & over, & shaking hard that it's moving unit.

Samsung WA40J3000AW/AA

Date: 1/8/2018

Consumer indicated that washing machine top can detach unexpectedly from chassis during use. This has been ongoing for about 2-3 weeks. She received burnt mark on hand when she reached into unit to balance load of clothes. She can't leave clothes to wash d/t shaking of unit.

Samsung WA48J7700AW/A2

Date: 1/9/2018

Comforter, sheets & mattress cover were placed in washer to wash it. About 20 minutes later, consumers heard loud boom from washer. They discovered that unit top had blown off, parts were everywhere. This was on no spin setting, so drum just gave way.

Samsung WA40J3000AW/A2

Date: 1/9/2018

The consumer reported that the retailer sold him a washer that had been recalled a month ago. It's been making noises w/ the lights flashing, water leaking, and not filling up or spinning. It would fill a little after starting, then stop. Eventually stopped working completely

Samsung WA48J7700AW/A2

Date: 1/11/2018

Consumer reports that a technician fixed a recalled washing machine. Consumer states that all the technician did was to slow down the spin speed. This leaves washed items still wet when the spin cycle is finished.

Samsung WF50K7500AV/A2

Date: 1/21/2018

The washer shook violently, burned a spot on our wood floor; the washer had to be held shut in order to lock for the wash cycle to start, and multiple runs/pulls throughout our clothes & bedding. A manufacturer technician came to our home & was unable to resolve the issue.

Samsung WA45H7000AW/A2

Date: 2/1/2018

Consumer noticed that washing machine would shake more than usual during spin cycle, & also collect water during this time. She has to shut off washer to remove water in it. Over time vibrations became more violent & water level kept rising. Her washer was recalled.

Samsung WA5451ANW/XAA 02

Date: 2/9/2018

Washing machine started shaking really hard, & when I went to check on things, water was flooded in my laundry room, overflowed into my hall & kitchen. When my husband got home, he opened the back of the washer & found the hose at the bottom of the drum had come off.

Samsung WA50F9A6DSW/A2 01

Date: 2/18/2018

I noticed small brown spots on clothes after they were washed. They seemed to come out dirtier than they went into the washing machine. I did self cleaning several times & still found the small black spots. I took off the cap on the agitator plate & noticed black sludge.

Samsung WA48H7400A

Date: 3/1/2018

48 YOF reports that the washing machine covered clothing being washed with mildew. Consumer believes that the machine does not drain all the way and this causes mold and mildew. Water is left between the two barrels.

Samsung WA48H7400AW/A2

Date: 3/10/2018

The consumer, 36, stated that the top load washer vibrated into her (injury reported) and, over a course of time, also disconnected from the hose causing leakage into her floor (2nd floor) and ceiling.

Samsung WA5451ANW/XAA

Date: 3/12/2018

The consumer reported the washing machine shaking violently and extremely loud on spin cycle. The consumer reported the sides of the washer being dented and almost came apart. He stated that he only had one light twin size bed sheet in washer.

Samsung WA422PRHDWR/AA

Date: 3/28/2018

60 YOM consumer has a top-loading washer. He noticed that bedding and sheets came out smelly and stained. He states that there is mold and mildew on the bottom of inside. Unexplained illnesses were in consumer's family and consumer found this problem linked to washer.

Samsung WF45K6500AV/A2

Date: 4/17/2018

Front loading washer exploded. Sides & top of washer burst, pieces of drum & plastic shot across laundry room. Explosion made dent in neighboring dryer & because of dent dryer drum now rubs against side of dented housing Consumer indicated that 13 YOM was involved in incident

Samsung WF419AAW/AA03

Date: 4/24/2018

The washer while in use started to vibrate violently moving across the room & consumer unplugged it to cancel the operation. He took the unit apart and noticed that the arm that hold the bearings together was broken. The metal piece had split that held the shaft.

Samsung WA45H7000AW/A2

Date: 4/28/2018

Consumer reported that top-load washer exploded recently. Consumer was washing a bed sheet & mattress cover when this occurred.

Samsung WA52M7750AV/A4

Date: 5/20/2018

The consumer reported that their top load washing machine experienced excessive vibration and the top detached from the washing machine chassis.

Samsung WA50F9A7DSW/A2

Date: 6/24/2018

The consumer stated that their top load washer made a very loud bang. When they looked, the the tub had detached from the washer chassis.

Samsung WA400PJHDWR-AA

Date: 6/30/2018

Consumer reported that there are times their washer will perform properly, but it is happening more & more that when in the spin cycle the washer drum is spinning out of control, hitting the sides of the washer until it stops with the code "dc" [d/t uneven load] .

Samsung AquaJet

Date: 7/2/2018

Consumer reports that the washing machine malfunctioned and exploded.

Samsung 422PRHDWR/AA

Date: 7/9/2018

While in use the washing machine started vibrating excessively. 69 YOF stopped it & it did the same thing each time when she used the unit. She stopped it and tried to fix the problem just to get a load of clothes done. It was so bad she unplugged it afraid to use it.

Samsung WA45H7200AW/A2

Date: 7/11/2018

My washing machine can not spin after rinse cycle it gets off balance no matter.

Samsung

Date: 7/11/2018

I was washing a set of jersey knit full size sheets only. About 20 mins left of a normal cycle, the washing machine top exploded off the unit.

Samsung WA52M7750AW/A4

Date: 7/12/2018

After 6 months of use of washing machine, I noticed small black specks all over a washed load of laundry. Consumer concern that I have is the health implications this could have on the family. Mold is dangerous. The consumer had a cough that lasted a couple months.

Samsung WA48J7700AW/A2

Date: 7/12/2018

[Male Victim- No Injury] Washing machine exploded while doing a small load of laundry. The washer was contorted, the base of it faced one way & top was another way. Parts including trays & coils flew out of machine. Water leaked everywhere & a hole was created in the wall.

Samsung WF42H5000AW

Date: 8/10/2018

22 YOF consumer's washing machine is very loud while in spin cycle. It shakes violently so that it moves. Consumer feels this is a safety hazard.

Samsung WA400PJHDWR/AA

Date: 8/15/2018

The consumer stated that the washing machine started shaking violently, which led to damage to the surrounding wall and water lines. The consumer stated that the washing machine also began leaking water which led to flooding of the basement area.

Samsung WA45H7000AW/A2

Date: 8/16/2018

The consumer stated that her washing machine exploded during use. The top flew off and damaged the dryer, the walls and the laundry door. The sides of washer exploded with the sheets being washed tore. The explosion was so loud they thought something fell through their roof.

Samsung WF50K7500AV/A2

Date: 9/16/2018

Consumer reported that front loading washing machine exploded while in spin cycle. It damaged adjoining laundry sink. Machine was two months old.

Samsung WA52J8700AP/A2

Date: 9/17/2018

Consumer indicated that while washing a mattress cover in washer, and while in the spin cycle, the washer jumped 12” from the wall, blowing the top off and buckling the sides and back. No one was next to it at the time. [Redacted] was damaged behind the machine.

Samsung WA45H7000AW/A2

Date: 9/26/2018

62 YOM consumer has a washer machine which has a stagnant smell and leaves flakes on the clothes and in the tub. A tech came out and replaced tub, saying tub can't be cleaned in-between. Consumer noticed that the problem returned, mold and mildew reappeared.

Samsung WA50F9A7DSP/A2

Date: 9/26/2018

Consumer's washing machine gave out brown/black chunks in the wash and stains on clothes. This was due to agitator's poor design and it traps water, allowing copious amounts of mold and mildew to grow. Manufacturer was uncooperative to consumer's needs.

Samsung WA422PRHDW

Date: 9/27/2018

72 YO consumer had a top-load washing machine. Clothes washed came dirtier than before. Consumer cleaned everything consumer could find. Consumer found that there is mold and mildew inside the machine and manufacturer was uncooperative towards consumer's needs.

Samsung WA48J7770AP

Date: 10/7/2018

A male consumer noticed a bad odor coming from washing machine & the laundry had a black slime/sludge residue on it. He tried cleaning the machine with vinegar, but it didn't work. Consumer's family suffered from cold & had 2 cases of upper respiratory infections.

Samsung WA-400PJHDWR/AA

Date: 10/7/2018

While washing machine was in spin cycle, consumer heard loud banging & shaking of the machine. After cycle ended consumer noticed a pool of water. When consumer tried to use washer there was a error message. A tech said pump was shredded d/t excessive vibrations.

Samsung WA52M7750AV

Date: 10/8/2018

Consumer purchased a washing machine. A short time later, the lid came off and breaking apart with pieces flying. The lid started to bend and break apart with sharp plastic pieces flying. Consumer states this is hazard & not isolated incident. Manufacturer was uncooperative.

Samsung F210ANW/XAA

Date: 10/8/2018

The consumer stated that the front load washer's seal is full of black slimey mold and no matter what they do to clean it, nothing removes the mold all over the seal.

Samsung WA50F9A7DSP/A2

Date: 10/9/2018

[44 YOM Consumer] Washing machine shakes violently when on spin cycle.

Samsung WA422PRHDWR/AA

Date: 10/10/2018

Consumer reported that they noticed that dirt/mold on their clothes as they came out of the washer. Consumer tried to clean the washer and the dirt/mold kept coming out & collecting in the basin. Consumer said their son and husband had allergies.

Samsung WA400PJHDWR/AA

Date: 10/10/2018

Consumer's washing machine vibrated at the end of cycle. Water leaked into adjacent room. This happened after consumer applied recall measures. The cycle shredded the pump. Consumer is fearful to use machine, even after repairs.

Samsung WA45H7000AW/A2

Date: 10/14/2018

Washer going crazy. [42 YOF , no injury]

Samsung WA48H7400AW

Date: 10/16/2018

34 YOF consumer has top load washing machine. She noticed brown spots on her clothing. After cleaning and taking apart the machine, big bulk of mold was discovered at bottom and agitator. She found that this is a very common issue. Manufacturer does nothing to solve problem.

Samsung WF328AAW/XAA 02

Date: 10/17/2018

Recently, when washer was in use, it started moving. Also when drum is spinning, it's forcing rubber boot to rub against drum causing washer to emit burning odor. Consumer indicated that rubber boot separated from unit within 1st couple years of ownership & it was repaired.

Samsung WA45M7050AW/A4

Date: 10/24/2018

Consumer has a top-loading washing machine. Brown spots on clothing were noticed. Rewashing made it worse & cleaning & self-cleaning did not help. Until consumer took off cap on agitator; there was black sludge at the bottom. Consumer states this is not isolated incident.

Samsung WA52J8700AP/A2

Date: 10/24/2018

Consumer has a top-loading washing machine. A bad smell was detected & soon, brown & black spots appeared on bottom of washer as well on clothes. Consumer removed agitator cap and discovered black sludge on bottom of washer. This will not go away, even after serious cleaning.

Samsung WA56H9000AP/A2

Date: 10/24/2018

Washing machine, with waterproof bed cover & some clothing such as socks, was started before consumers left home. While they were away unit's drum broke & slammed into four sides of washer housing & broke its top off. It dented dryer & pushed it in wall.

Samsung

Date: 11/3/2018

The consumer stated that her front loading washing machine is causing her laundry to smell moldy. She stated that she cannot get the smell out of her towels, probably because she has use the same washer to clean them. She stated that there are also several cosmetic issues.

Samsung WA52J8060AW/A2

Date: 11/5/2018

Consumer has brown spots on clothing which appeared during wash. The mold was found between drum walls and below the agitator. Consumer states that the machine has to be taken apart to clean it out. Consumer states this is not an isolated incident.

Samsung WA45H7000AW

Date: 11/6/2018

Consumer's top-loading washing machine excessively vibrates almost every time it is used.

Samsung WA48J7770AP/A2

Date: 11/6/2018

Consumer indicated that this washing machine was recalled d/t "forceful release of parts". Meanwhile, brown irregular flakes appeared in every wash load that had to be picked or shaken off each piece of laundry. Consumer stated there is mold in inaccessible areas of unit.

Samsung WA52J8700AP/A2

Date: 11/8/2018

Consumer had a washing machine. It started to shake excessively, had multiple error codes and loud noises. Consumer found it was recalled. Consumer opted for replacement. Consumer got a new non-matching machine and no rebate. Consumer got runaround with manufacturer.

Samsung WA48H7400A

Date: 11/10/2018

Our washing machine just exploded, making a major mess and injuring my (70 YOM) leg. The top blew off completely, and the sides are bent out. [No First Aid or Medical Attention]

Samsung WF45K6500AV/A2

Date: 11/11/2018

Consumer would place clothes in washer & it come out stinky, with mold type of smell. Technician told consumer to wash washer regularly with washer cleaner, which is against manual. This maintenance doesn’t help. Their allergies got worse. Consumer fears for daughter's lungs.

Samsung WA52J8700AP/A2

Date: 11/12/2018

Consumer noticed black spots on clothes accompanied by moldy/musty smell & discovered that there was enormous amount of mold growing underneath & within agitator, & under tub of washing machine. It represents health risk to 4 YOF & others family members.

Samsung WA48J7700AW/A2

Date: 11/13/2018

36 YOF's washing machine had recall for top flying off. She stated that now it is growing mold inside of it & depositing mold & debris on clothes. She has health issues since purchasing it & mold exposure could be to blame. Also 8 YOF, 11YOM & 36 YOM involve in incident.

Samsung WA400PJHDWR/AA

Date: 11/24/2018

I was washing my laundry in the washing machine when it started vibrating like usual and it vibrated the drain hose out so when it drained it leaked in my laundry room wetting the walls & the floor & leaking into the dining room. It is not safe to use as the lid may come off.

Samsung WA456DRHDSU/AA

Date: 11/28/2018

The consumer stated that the washing machine exploded breaking an Air Conditioning stack and a Dryer in the process.

Samsung WA45H7000A

Date: 12/2/2018

Washer continuously leaves brown flakes/slime on clothes or in washer tube after running a load of laundry. Water is being trapped internal to the machine and causing mold/mildew growth, which is then finding it's way into washing tub.

Samsung WA50K8600AW/AA

Date: 12/3/2018

Load of laundry was being washed when it sounded like truck hit home. Consumers discovered that washing machine was sitting at least 24" away from it normal place. Machine was dented & damaged. Unit hit walls, which broke glass on china cabinet & knocked off pictures & clocks

Samsung WA45H7000AW

Date: 12/3/2018

Consumer reported that top load washing machine drum is full of mold/dirt and clothes come out covered in mold/dirt. This has been happening for approximately 6 months.

Samsung WA45H7000AW

Date: 12/6/2018

Throughout last 12 months consumer has been experiencing flakes of mildew at end of wash cycles that get stuck in clothes & are all over bottom of inner drum of Washing Machine. Consumer stated that self-clean cycle seems to make mold worse.

Samsung WA45H7000AW/A2

Date: 12/27/2018

Washing machine was experiencing excessive vibration when spinning & also leaking. It stopped pumping water out. Consumer smelled something burning & took off pump. It was all wet, severely rusted & corroded. Consumer discovered that washer was recalled.

Samsung WA48H7400AW

Date: 12/28/2018

Consumer discovered mold in the washing machine tub. It occurs after any cycle, including self-clean, and after adding vinegar and baking soda to warm/hot water cycles. The mold is present on underside of agitator, underneath bottom of tub itself and in spaces.

Samsung WA48J7770AW/A2

Date: 12/30/2018

The top loading washer exploded after having been serviced for recall. The machine had a small load containing a few bath towels and the quick-wash cycle was used. A loud "BANG" was heard. Shifted significantly from it original position. Leaking water.

Samsung WA5471ABPXAA

Date: 1/9/2019

Washer vibrates violently when it starts spin cycle. 59 YOF was turning off unit when it bounced & hit her underarm/shoulder. She stated that arm & front of shoulder still hurts from incident. She contacted manufacturer & discovered that washer is included in recall.

Samsung WA40J3000AW/AA

Date: 1/17/2019

My washer was having excess vibration issue because of drum. One day machine stopped working. Technician came and fixed the washer by changing the dumpers to support the drum. It started making excess vibration again.

Samsung

Date: 1/26/2019

The consumer stated that their washing machine was serviced for the recall a couple of years ago and recently it has started making a horrible grinding noise. The consumer stated that after researching it seems to be same issue the recall was for and they are scared to use it

Samsung WA50F9A6DSW/A2

Date: 2/9/2019

A layer of crud is accumulating on the top & bottom of the spider arms attaching the washing drum to the drive shaft of the motor. It appears to be a mixture of dirt & excess laundry detergent that just isn't rinsing away after the wash cycle. There are flakes of brown gunk.

Samsung WA56H9000AP/A2

Date: 2/11/2019

Consumer reported washing machine began developing mold around interior; mold is growing throughout tub at each of drain holes, around all interior edges, in & around detergent tray & bleach tray, etc. He stated that following each wash cycle, clumps of mold stuck on laundry.

Samsung WA5451ANW/XAA 02

Date: 2/15/2019

The consumer stated that the top load washer went out of control during spin cycle resulting in loud banging.

Samsung WA5451ANW/XAA

Date: 2/23/2019

The consumer stated that while using their top loading washing machine, the top detached from the base.

Samsung WA48J7700AW/A2

Date: 2/26/2019

Female consumer reports that the washing machine does not drain while in use. She suffered an unspecified injury. The unit produced noise.

Samsung WA40J3000AW/A2

Date: 1/23/2019

The consumer purchased a washer and a dryer approximately two years ago. Washer vibrates so bad it broke a nut in the bottom of the washer. Both products have been very well taken care of.

Samsung WA456DRHDSU/AA

Date: 3/26/2019

Consumer's washing machine leaks water, continuously shakes and jumps. Water from it caused consumer's 7 YOF daughter to slip on water. Consumer was not aware of recall until a tech came to inspect machine.

Samsung WA50F9A6DSW

Date: 3/28/2019

Consumer reported, that during wash cycle 35 YOF experienced separation top of washing machine.

Samsung WA45K7600AW/AA

Date: 4/12/2019

68 YOM reports that the lid of the washing machine at home is top heavy and unstable. Consumer has been struck by the lid in the head, face, or arms multiple times. On the latest occurrence, the lid struck his nose and caused significant bleeding. He received first aid.

Samsung WA400P-JHDWR/AA

Date: 4/15/2019

Consumer states that the washing machine vibrates violently no matter what clothes or loads are being washed. Consumer got aware of a recall concerning exploding lids due to vibrations and after setting a tech visit, no one showed up. Consumer states springs are the problem.

Samsung WA45H7000AW

Date: 5/14/2019

Consumer’s husband noticed stink in fresh-washed clothes. There were black, slimy flakes all over clothes after wash cycle in washing machine. They were told that there was mold under drum. They used self-clean cycle, washing, soaking, re-washing etc., but problem persist.

Samsung WA50F9A8DSP

Date: 5/16/2019

35 YOF consumer had a top load washing machine that was serviced per recall. Few years later, the washer was run on normal and exploded with two sides dented, the top bent and the washer spinning 180 degrees off the wall.

Samsung WA422PRHDWR/AA

Date: 5/21/2019

The consumer reports that the washing machine is making very loud noise while spinning. It stops and shows error message. It also adds time to the cycle.

Samsung WA48H7400AW/A2

Date: 5/22/2019

The consumer reported that the washing machine top exploded and pulled electrical box from the wall.

Samsung WF330ANW/XAA

Date: 6/8/2019

The consumer stated that while washing a light load of colored clothes, they heard an explosion from the washing machine. When they opened the door, smoke poured out.

Samsung WA400PJHDWR/AA

Date: 6/9/2019

The consumer reported that the washing machine was shaking violently & springs broken that hold drum. The consumer stated that the imbalance trips the sensors in the bottom of the drum so it won’t spin.

Samsung WF42H5200AW/A2

Date: 6/24/2019

Consumer reports that the front load washer exploded internally with such ferocity that it blew both the washing machine and the pedestal forward and blew a hole in the wall because the door to the washing machine had been blown open. Luckily no one was in the room.

Samsung WA48H7400AW/A2

Date: 8/5/2019

Consumer reports that the washing machine at home left brown specks and goo on the clothing after some washings. The deposits remain even after running the self-clean cycle multiple times. The washing machine also had a lid problem and was under recall.

Samsung WA52M7750AW

Date: 8/19/2019

64 YOM reports that the washing machine exploded at home, causing damage to the interior wall of the laundry room. A technician replaced the interior assembly of the washer. Later, the consumer heard a grinding sound coming from the unit. The transmission was damaged.

Samsung WA5471ABW/XAA

Date: 9/3/2019

65 YOF consumer has a washing machine which has a big mold buildup inside. She tried to clean the machine with a cleaner, but mold reappeared a few weeks later. Consumer states there is no way to remove the bottom. The machine is being recalled for a lid issue.

Samsung WA5471ABP/X

Date: 9/6/2019

Black mold was discovered in between layers of washer drum as well as under agitator plate on washer. 6 YOF since she was born had numerous types of rashes as well as numerous visits to physician for upper respiratory. Also consumer is concerned of cross continuation of dryer

Samsung WF45K6200AW/A2

Date: 9/15/2019

Consumer suffered worsening asthma symptoms after clothes were washed in the washing machine at home. Consumer had a cough, difficulty breathing, a hoarse throat, and eye infections. Consumer noticed mildew and mold in the washer.

Samsung WF45N5300AV/US

Date: 9/12/2019

Male consumer's washing machine was on normal cycle and it made a huge bang. It exploded and came away from wall. Door was swung open with 12 minutes still showing on screen. Inside barrel was torn and completely separated. Plastic was everywhere.

Samsung WA400PJHDWR/AA 01

Date: 9/26/2019

53 YOF reports that the washing machine at home started spinning out of control and caused the dryer to move as well. She states that this has happened multiple times.

Samsung WF218ANW/XAA 01

Date: 9/27/2019

There is a musty smell from the time consumer got the Front Load Washer. There is mold in the ring of the door that the consumer can't get out. The consumer is concern that it is cause of husband's allergy, he was seen by a medical professional.

Samsung WA52M7750AW/A4

Date: 9/28/2019

Consumer reports that the washing machine started to shake violently during use. The vibrations caused the plastic on the lid and hinges to crack. Small, sharp pieces of plastic fell into the laundry. The unit also needs to be run multiple times to clean clothing.

Samsung WA50K8600AV/A2

Date: 10/3/2019

The consumer reported that the washing machine malfunctioned: the top flew off.

Samsung WA45H7000AP/A2

Date: 10/11/2019

The consumer reported that the washing machine exploded in second floor hallway of their home while they were washing towels. Whole family went running outside, they thought it was an earthquake or maybe a car crashed into their home.

Samsung WA456DRHDSU/AA

Date: 10/13/2019

Consumer states that the drain pump kit of a washing machine broke. The plastic housing broke and the pump eventually fell out from the tub and water poured out. Consumer states this is not an isolated incident.

Samsung WA422PRHDWR

Date: 11/10/2019

Top load washer started rocking out of balance while spinning. Received the new parts and replaced the suspension to correct the problem. While trying to get the machine to stop, my husband was hit but not injured luckily.

Samsung WA45H700AW/A2

Date: 11/14/2019

The consumer reported that while the washing machine was washing bed sheets, it blew up with a lid hitting the wall and the drum pushing out all sides of the washer. The washing machine continued to run until the consumer unplugged it.

Samsung WA45H7000AP/AA

Date: 11/19/2019

Consumer reports that the washing machine at home has been leaving a brown, moldy residue on our clothing. Consumer self-cleaned the unit with bleach several times, but found that the drum under the machine is filled with mold. Consumer is unable to clean it completely.

Samsung WA45H7000AP/A2

Date: 11/26/2019

Consumer reported that while clothes was washing in washer, they heard loud noise. They discovered that washing machine was turned 90°. Consumer unplugged it. Four sides of it had dents, part, to pour detergent into it, was popped open & had some weird rust colored stuff.

Samsung

Date: 12/7/2019

The consumer reported that their front load washer purchased in 2017 is full of mold on the rubber around the tub.

Samsung WA4OJ3000AW/A2

Date: 12/30/2019

[washing machine] Lid suddenly opened during operation.

Samsung WA52J8060AW/A2

Date: 1/10/2020

Washing machine produces mold which is impossible to remove. The mold is located within the agitator between the metal piece in a plastic piece. This part cannot be taken apart once the discovery of mold within it is made. The part must be replaced completely.

Samsung WA48H7400AW/A2

Date: 2/5/2020

Washing machine was one of recalled ones. Techs were sent out twice & they did NOT fix problem. Machine never did fill properly to wash clothes, It spun so violently that it "walked" in laundry area. Machine left a smelly, dirty film & residue on clothes.

Samsung WA45H7000AW/A2

Date: 2/21/2020

Started wash of bedding, heard from next room shaking & rattling & then sounded like a truck hit a wall. Washer completely moved itself to center of room, it was dented & lid was rocked off, inside of washer all plastic pieces were laying on bedding that was washed.

Samsung WA52J8700AP/A2

Date: 2/23/2020

Consumer's washing machine is spinning out of control and vibrates excessively. The drum is loose and unbalanced. It is noticeable when it's on spin cycle. Consumer states this is a safety hazard. Consumer states this machine is not under recall, unlike other models.

Samsung WA5DFBA6DSW/A2 01

Date: 2/25/2020

The washer exploded, fracturing 50 YO consumer’s elbow, after the consumer complied with the recall and took all necessary steps to correct the problem. The consumer was treated in ED. The consumer stated that the correction is not working when dealing with these machines.

Samsung WA50F9A7DSP/A2

Date: 3/6/2020

Consumer was washing a mattress cover in a washing machine at home and heard an explosion. The washing machine had exploded and caused damage and flooding to the home.

Samsung WA45H7000AW/AA

Date: 3/9/2020

32 YOM consumer has a washing machine which leaves flakes and brown substance in the tub. Consumer states that self-cleaning mode seems to make more mold and flakes. Consumer disassembled the washer and found that mold grows in baseplate of the basket.

Samsung WA50F9A6D

Date: 3/24/2020

Washing machine was used in normal way, small/medium load of cotton/polyester clothing. Machine was in spin cycle when its top partially detached from unit. 57 YOF was waiting for wash cycle to finish & she was able to step away before getting injured.

Samsung WA45H7000AW/A2

Date: 4/16/2020

The Consumer stated that the washing machine wants to come out of the casing when it goes spinning getting out of control. The Consumer stated that they did all the troubleshooting, and it is still out of balance.

Samsung WA52J8700AP/AA

Date: 4/22/2020

41 YOM reported that they were doing laundry when washing machine started making terrible noise similar to utensil being inside of garbage disposal, pieces of plastic shrapnel started flying out of bottom. He shut it down. Piece of unit broke during spin cycle.

Samsung WA40J3000AW/A2

Date: 4/26/2020

Consumer indicated that following recall notice top load washer was repaired in November 2016. Same washer had leak about three years later. Consumer stated that repairman told them that recall issue was still present even per manufacturer records recall repair had been done.

Samsung WA5451ANW /XAA01

Date: 5/13/2020

Consumer placed clothing in the washer & consumer & his wife left the home & returned to find that the top of the washer had exploded. The top metal portion was bent & metal & plastic fasteners that secured it to the bottom portion were broken on the floor. No Injuries.

Samsung WA48J7700AW/AA

Date: 5/19/2020

Consumer reports that the corner of the lid of the washer broke at the hinges. As a result the lid no longer closes properly allowing for the glass top to shift and move out of place. This also prevents a normal wash cycle to work because it won't close correctly.

Samsung WA48J7770AW/A2

Date: 5/27/2020

Consumer reports that the washing machine is producing some sort of oily and gritty residue at the bottom of the agitator in the machine. This matter is mixing with the water and not cleaning the clothes properly. This is not safe to mix with clothing items.

Samsung 52M77550AV/A4

Date: 6/20/2020

The consumer opened the lid to the top-loading washer. The left spring that holds the lid spontaneously broke and snapped into several pieces, which then led to the lid disengaging from the washer completely.

Samsung WA40J3000A

Date: 6/26/2020

The Consumer stated that their lop load washer started vibrating and scratched the wall and the floor.

Samsung WA509A7DSW/A2

Date: 6/29/2020

42 YOF consumer reports that she was doing a load of laundry when she heard a loud bang that shook her home. When she went to check out the soruce she found that the machine had blown apart. This is a known defect and could have caused serious injury.

Samsung WA50F9A7DSW/A2

Date: 6/29/2020

The Consumer stated that the washing machine disintegrated during cycle.

Samsung

Date: 6/30/2020

CX was washing sheets & pillow cases, when she heard loud noise. She saw washer shaking so violently that some ends were lifting off floor. Washer crashed into door and caused damage. May have also caused damaged to wall in laundry area.

Samsung WA50F9A6DSW/A2

Date: 7/1/2020

Consumer indicated, load was started in washing machine in garage when they were in family room & heard loud bang. Washer had twisted & moved (about 6") & sides were dented. Consumer stated that when they ran next load, washer flooded into garage.

Samsung WF42H5000AW/A2

Date: 7/5/2020

Washing machine smells of mold and clothes constantly smell of mold and it aggravates consumer's allergies. 9 MOF was wearing clothes that smell of mold. Washing machine was cleaned repeatedly with bleach and the self-clean cycle was run and nothing seems to help this problem

Samsung WA48J7700AW/A2

Date: 7/6/2020

The Consumer stated that the washer blew the top off while a load of laundry was running, badly damaging the machine.

Samsung WA5451ANWXAA

Date: 7/14/2020

The Consumer reported that their top load washing machine spins out of control and shakes all the time, constantly goes to DC error and starts all over again and again.

Samsung WF42H5200A

Date: 8/5/2020

32 YOF consumer reports that the electric front loading washing machine began making popping sounds and shooting sparks from the base of the unit while in use for a regular cycle. Once unplugged the machine locked and would not open. Fire hazard.

Samsung WA48J7700AW/A2

Date: 8/8/2020

Washing machine exploded during spin cycle. Consumer's husband heard thud, & found washer 5-6' away from wall. Washer's lid came off & landed upside down next to unit, drum top ring came off. Unit knocked shelf off of wall & damaged dryer, there were dents on outer encasement

Samsung WF42H5200AW/A2

Date: 8/9/2020

Consumer reported that washing machine caught on fire. After about ten minutes in use there was ripping, banging, & sparking noise. Machine had sparks, flames were shooting out of it base. It was unplugged & sparks, flames, & noise stopped. Door to washer locked shut.

Samsung WA50K8600AV/AA

Date: 8/29/2020

32 YOM reported that during rinse & spin on washing machine, top was thrown off into wall adjacent to it. Water in drum was ejected to surrounding walls & to floor. Drywall damage occurred & potential water damage. He, 11 MOF & 27 YOF were involved in incident.

Samsung WF45K6500AW/A2

Date: 11/11/2020

Consumer reports that the washing machine is retaining water and has to be aired out to dry with the door open. The machine is now growing mold and it's a health hazard.

Samsung WA50F9A6DSW/A2

Date: 11/30/2020

Consumer reports that her washing machine had issues with a plastic piece at the bottom of the drum tearing her clothing. The machine gives an error code and is unbalanced and either doesn't work for days or "moves" in this state This product has been recalled.

Samsung WA50K8600AV/AA

Date: 12/4/2020

The Consumer reported that their top load washer smells of mold.

Samsung WA45H7000AW A2 04

Date: 12/4/2020

Consumer was using a washing machine and it almost blew up. The whole metal frame bent during a washing cycle and ejected itself from secured bottom. A screw prevented flying of the frame. The machine was recalled and supposedly fixed. No injuries. Manufacturer did nothing.

Samsung AquaJet VRT SmartCare WA50F9A7DSP/A2

Date: 1/1/2021

The Consumer stated that their top load washing machine lid cracked/separated at the hinge.

Samsung WA400PJHDWR/AA

Date: 1/2/2021

The Consumer stated that there have been many incidents with their washing machine, including a part that had to be replaced. The Consumer stated that it often stumbles and it seems as though the inside of the washer is detached from the frame.

Samsung WA48J7700AW/A2

Date: 1/16/2021

Consumer reports that the washing machine was in the middle of a normal wash cycle when it began making a loud banging noise. Upon inspection they found that the machine had moved and and banged into things and knocked it out of alignment. Unsafe.

Samsung WA50R5400AVIUS

Date: 1/27/2021

Consumer's wife loaded & started cycle in washer. She walked away & shortly after they heard banging. In laundry room they noticed that washer stopped working, water was all over floor, lid was loose, low and behold cord was fried and outlet also.

Samsung AquaJet

Date: 2/1/2021

The Consumer reported that their washing machine is unable to balance and shakes erratically.

Samsung WA48J7700AW/A2

Date: 2/4/2021

The Consumer stated that their washing machine (with model number that has been recalled but not the serial number) has heavily rusted cover edges and very sharp interior edges that cause cuts and abrasions of arms and hands as well as torn/shredded clothing.

Samsung WA52M7750AV/A4

Date: 2/5/2021

After consumer had top load washer for one year, right corner of its lid, where it connects to washer popped up & wouldn't pop back into place. It broke & cracked lid. Consumer stated, that now, about two year in use left corner of washer lid has done same thing.

Samsung WA45H7000AW/A2

Date: 2/7/2021

Mold keeps coming out of washer bin, despite many self-clean cycle & unit was leave open to air out, etc. Brown slush & brown flakes were cleaned & it still comes out. There was reported Injury to girl, no 1st aid and Increase in asthma & migraines had significant increase.

Samsung WA56H9000AP

Date: 2/14/2021

Consumer's washing machine stopped working consistently after a recall repair. It was serviced once more and did not work again. After recall repair, it emitted high noise and jolted. The motor board may be of question. No injuries.

Samsung WF45T6000AW

Date: 2/27/2021

The Consumer reported that the glass in the door of their front load washing machine exploded during the self-clean phase, spraying water and glass all over their laundry room.

Samsung WA52M7750AV/A4

Date: 3/3/2021

31 YOF consumer reports that the washing machine glass lid is held together by metal hinges inside plastic housing. The plastic cracked and hit her in the face and the glass lid almost slipped. This is an unsafe product. Potential laceration hazard or other injury.

Samsung AquaJet VRT SmartCare WA50F9A7DSW/A2

Date: 3/4/2021

The Consumer reported that their washer excessively vibrated out of control. It forcibly smashed itself into their wash sink breaking that from the adjacent wall. The drum made a huge dent in the left side and forced the top to pop out of place.

Samsung WA5OF9A6DSW/A2

Date: 3/6/2021

The Consumer reported that their top load washing machine blew up and blew holes in their wall and jumped across the room.

Samsung WA56H9000AW/A2

Date: 3/31/2021

The consumer indicated that the top of washer blew off while on spin cycle with minimal load in it. Washer top contacted wall on one side and the dryer on the other side in the process of blowing off the washer. Witness marks were noticed on surrounding materials.

Samsung WA 45 H 7000 AW / A2

Date: 4/5/2021

The Consumer reported that their washing machine vibrates in nearly any load condition. The Consumer stated that their home warranty will not replace the 4 rods because of the recall. The Consumer stated that the retailer sold them the washer AFTER the date of the recall.

Samsung WA52M7750AWH

Date: 4/10/2021

The Consumer reported that the top load washing machine's lid exploded on the right hinge during spin cycle.

Samsung WA48J7700AW/A2

Date: 5/7/2021

The washing machine cover has broken and been replaced three times in four years. The consumer fears, that if they don't replace it, the lid could break off while spinning and cause injury. The consumer believes, that the issue lies in the design of the machine.

Samsung WA40J3000AW/A2

Date: 5/11/2021

The Consumer stated that the vibration caused the lid hinges [on the top loading washer] to crack and now have broken.

Samsung WA48J7700AW/A2

Date: 5/15/2021

The Consumer reported that the lid on the top loading washer broke.

Samsung WA45H7000AW/A2 01

Date: 5/20/2021

73 YO consumer reported, that their washer has been recalled for its lid flying off. The top of lid of the washer was checked by the store and the top will fly off. The consumer stated, it is a hazard for grandchildren, one of them 13 YO, and for self.

Samsung WA48J7700AW/A2

Date: 5/27/2021

The plastic on the left side of lid of top loading washing machine towards the back hinge cracked and the hinge is starting to stick out. It is hard to open and close the lid without more plastic breaking. The washing machine was used for normal washing of clothes.

Samsung WF42H5200AF/A2

Date: 6/13/2021

The Consumer stated that they bought front load washer/[REDACTED] with pedestals in 2017. It was reported that the products ordered in 2017 and were 2011 models. The Consumer reported that the washer has broken 2 times and shakes uncontrollably, and the [REDACTED] won’t turn.

Samsung WA50F9A7DSW

Date: 6/14/2021

The Consumer stated that their washing machine was wobbly and subsequently it caused a leak they can't locate.

Samsung WA400PJHDWR/AA

Date: 7/16/2021

The consumer indicated that the washer started spinning out of control to the point he thought it would disintegrate. He called an appliance repair person and was referred to the manufacturer, because the repair tech. said the washer was under recall.

Samsung WA48J7770AP/A2

Date: 8/7/2021

Consumer was using a washing machine and in a while there was an inch of water all over the house. Consumer was not present at incident, but heard water running. Top of washer was completely separated and it moved a foot, causing a hole in drywall.

Samsung WA48J7770AP/A2

Date: 8/22/2021

The consumer reported, that the washing machine blew up and the top blew off and sides bent out. The washing machine bent up a dryer when exploded.

Samsung WA45H7000AW/A2

Date: 8/22/2021

The Consumer stated that their washer blew up.

Samsung WA45H7000AW/A2

Date: 9/6/2021

Consumer reports that the washing machine has multiple issues. It sometimes does not turn on, or stops before a cycle is complete, shakes violently or beeps in the middle of a cycle and stops working. This unit does not work properly.

Samsung WA45H7000AW/AA

Date: 9/7/2021

The consumer reported, that there are mold under the agitator of the washing machine and clothes are being washed in moldy water. The consumer indicated, that a new diagnose of asthma in the family could be related to exposures to mold.

Samsung 856H9000AP/A2

Date: 10/6/2021

The consumer used the washer and his home became flooded due to hose failed. He discovered that that his washer was recalled. The consumer stated, that he never received notification about the recall from the manufacturer.

Samsung WA52J8700AP/A2

Date: 10/7/2021

61 YOF consumer reports that the washing machine has an issue with the drum causing damage. She was told that the spin nut needed is no longer manufactured. The company is aware of the problem but unwilling to resolve it.

Samsung WF45R6300AC

Date: 12/14/2021

When washing machine door & detergent dispenser are opened at end of washing cycle, residual water escapes & ends up on floor, which creates an extreme slip hazard in dedicated laundry rooms, which are frequently tiled. 43 YOM & 46 YOF were involved in incident.

Samsung WA52M7750AV

Date: 12/28/2021

71 YO consumer can't reach all clothes from washer without step ladder. Rim of washer pressed under consumer's breast & consumer ends up hitting head when get clothes. At times consumer felt like going to pass out.

Samsung WA45T3400AP

Date: 1/14/2022

57 YOM consumer has a washing machine which emits a burning smell when under load. The clutch mechanism failed. Consumer believes this is a fire hazard due to friction. This is not an isolated incident and manufacturer is uncooperative.

Samsung WA50F9A6DSW/A201

Date: 2/25/2022

Consumer reports that their washer was recalled and the top glass was repalced. The glass top exploded completely off & washer was totally unusable. 60 YO Consumer and their 72 YOM spouse suffered unspecified injuries. No First Aid or Medical Attention.

SAMSUNG WASHING MACHINES PROBLEMS

Recalls

Maytag and Samsung Brand Front Loading Washing Machines Recalled Due to Fire Hazard

Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries

Problems

Samsung WF220ANW/XAA01

Samsung

Samsung WF317AAG/XAA

Samsung WF330

Samsung WA400PJHDWR/AA

Samsung WF337AAR/XAA

Samsung WF306LAW/XAA

Samsung WA422PRHDWR/AA

Samsung WF448AAP/XAA

Samsung WA400PJHDWR/AA

Samsung WA422PRHDWR/AA

Samsung WF361BVBEWR-FL

Samsung WF45H6300AG

Samsung WA50F9A6DSW/A2

Samsung WA5471ABP XAA 01

Samsung WF330ANBXAA

Samsung AquaJet WA50F9A6DSW/A2

Samsung WF448AAW/XAA

Samsung

Samsung WF317AAG/XAA

Samsung WA45H7000AW

Samsung WA456DRHDWR/AA

Samsung WA56H9000AP/A2

Samsung WA456DRHDSU/AA0001

Samsung

Samsung WF219ANW

Samsung Active Wash WA52J8700AP/A2

Samsung WF218-ANW/XAA01

Samsung WA50F9A7DSW/A2

Samsung WA50F9A6DSW/A2

Samsung WA50F9A8DSP/A2

Samsung

Samsung WF328AAW/XAA

Samsung

Samsung

Samsung WA456DRHDWR/AA

Samsung WA45H7000AW

Samsung WA48H7400AW/A2

Samsung 402WA456DRHDSU/AA

Samsung WA50F9A7DSP/A2

Samsung WF218ANW/XAA

Samsung WA50F9A6DSW

Samsung WA48H7400AW/A2

Samsung WA48J7700AW

Samsung WA45H7000AW

Samsung Wa484DSHAWR-A-1

Samsung AquaJet WA7400

Samsung WF220ANW

Samsung WA50F9A8DSP/A2

Samsung

Samsung WA48H7400AW/A2

Samsung WA52J8700AP

Samsung WA487770aw/a2

Samsung WA50F9A8DSW/A2

Samsung WF405ATPAWR

Samsung WF330ANB/XAA01

Samsung WA40J3000AW

Samsung WF210ANW/XAA

Samsung WA50F9A6DSW/A2

Samsung WA400 PJHDWR/AA

Samsung WA50F9A8DSP/A2

Samsung

Samsung DV5451AEW/XAA

Samsung WA45H7000AW/A2

Samsung WA45H7000AW

Samsung WA400PJHDWR/AA 01

Samsung WA48J7700AW/A2

Samsung WA56H9000AP/A2

Samsung WA48H7400A

Samsung Platinum Series WA456DRHDSU/AA

Samsung WA40J3000AW/A2

Samsung WA400PJHDWR

Samsung WA48H7400AW/A2

Samsung WA45H7000AW/A2

Samsung WA56H9000AP